Digital Marketing That Drives Results

Gold
VERIFIED

WebFX is a full-service Internet marketing company offering innovative web marketing solutions to mid to large size companies across the globe. Our goal is to establish a unique and highly effective online presence for our clients.

We've become a leading force in redesigning the web with over $1+ Billion in sales and more than 4+ Million leads for customers to date. In the last 12 months, we've generated over $482,000,000 for our clients.

As a leader in SEO, digital marketing strategy, marketing automation, content marketing, web design, e-commerce, website conversion, and Internet marketing services, we pride ourselves on driving traffic, converting visitors, and measuring effectiveness to ultimately deliver real results for our clients.

Our team has developed proprietary tools that allow us to effectively track and report our results, and because of this, we now have the #1 ROI tracking platform in the industry called MarketingCloudFX.

We offer full-service strategies to each of our clients and we use a combination of digital channels to increase visibility, conversions, and revenue.

 
$1,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
1995
Show all +
Harrisburg, PA
headquarters
  • 1705 N Front St
    Harrisburg, PA 17102
    United States
other locations
  • 600 Third Avenue, 2nd Floor
    New York, NY 10016
    United States
  • 325 Chestnut Street Suite 800
    Philadelphia, PA 19106
    United States
  • York, PA 17401
    United States
  • Lancaster, PA 17601
    United States

Portfolio

Key clients: 
Verizon, Auntie Anne's, 1&1, Subway, Jiffy Lube, Food Lion, FujiFilm, Buffalo Wild Wings, Dover Downs, Giant, Wrangler, Ocean City NJ, Caterpillar, US Fish & Wildlife Service, Black & Decker, Coldwell Banker, KOA, Shipley Energy, World Bank, Commerce Hotel & Casino, United States Botanic Garden, Victor Mouse Traps, Mosquito Magnet, Safer Brand, BDO, Premio Foods, Shippensburg University, Catholic World Mission, Goldcoast Sotheby's International Realty, Giordano's, Enterprise, Lutron

We understand that results are important in digital marketing, but at WebFX, we're also committed to building relationships with our clients. We love our clients, and in this video, they'll tell you about their experiences with our team. When you partner with us, you get a dedicated team of experts who will make sure you're confident in the results you're seeing. We're there for you whenever you need us.

CH Reed Video Testimonial

Watch this video testimonial for WebFX from CH Reed.

Digital Marketing campaign for truck parts retailer

Check out this video testimonial from Bud & Tony's Truck Parts

Digital marketing campaign for non-profit

Watch this video testimonial from ABWE.

Testimonial from All Pro Trailer Superstore

Ecommerce PPC campaign  Image

Ecommerce PPC campaign

WebFX conducted several PPC campaigns with dog camera manufacturer Furbo with a goal of boosting Black Friday sales.

Here is a snapshot of results:

+76%ROAS

-54%CPA

+348%Conversion Volume

 

Read the full case study here: https://www.webfx.com/portfolio/case-studies/furbo.pdf

SEO for Cutting Edge Firewood Image

SEO for Cutting Edge Firewood

205% increase in new users from organic search

167% increase in organic traffic

All Pro Trailer Superstore Image

All Pro Trailer Superstore

SEO campaign for leading ecommerce retailer.

  • 113% YTD SEO conversion increase
  • 46% YTD SEO traffic increase
Paulb Parts PPC Campaign Image

Paulb Parts PPC Campaign

PPC and shopping feed campaign for a manufacturer.

  • 150% YoY ROI increase
  • 75% YoY conversion rate increase
  • 23% YoY cost per lead decrease
Website design for health services Image

Website design for health services

Web design project for health services company

Digital Strategy & Web Design Project Image

Digital Strategy & Web Design Project

Campaign for a software company

CJ Pony Parts Image

CJ Pony Parts

CJ Pony Parts wanted to give customers easy access to the aftermarket parts and products they need in order to improve their vehicle. We designed their menu and search options to allow shoppers on both mobile and desktop to browse the exact year their Mustang falls into. Additional filters can be selected from there.

When it comes to ecommerce, we worked with CJ Pony Parts to create product-focused copywriting, product

photos and videos, and installation guides. This makes buying aftermarket products a simple process, which increases conversions.

CJ Pony Parts relies on us for their custom search engine optimization package, which includes quarterly SEO audits, keyword analysis, link building, and ongoing content creation. This allows them to rise to the top spot in searches for Mustang products and accessories.

Our pay-per-click ad creation and management, along with our multi-channel remarketing and keyword targeting planning have helped them achieve their goals as well.

A large amount of success has also come from the long-form content we've created and distributed for them. We've designed everything from how-to guides to detailed blog posts to vehicle-related infographics.

As a result of our efforts, mobile revenue has increased 86%, paid searches have increased 386%, organic searches have increased 86%, and overall revenue has increased 31%.

Sharretts Plating Image

Sharretts Plating

We worked with Sharretts Plating to design a website that's modern and highlights the company's electroplating capabilities.

Our goal was to provide potential customers with detailed information on the metals that can be plated, while still maintaining a simple design. We also wanted to draw more attention to their free quote form, since it's their primary source of new leads.

Sharretts Plating also took

advantage of our SEO knowledge and expertise to stand out from other electroplating companies online. When we designed their website, we did so with search in mind. This allowed their products and services to be more visible to potential customers.

In addition to SEO, Sharretts Plating invested in a content marketing plan in order to attract visitors searching for information on plating. Long-form articles were created to explain services they offer, when each type of plating should be used, and how the company performs specific processes.

As a result of our efforts, Sharretts Plating saw a 60% increase in quote requests and a 270% increase in organic traffic.

Cleveland Brothers Image

Cleveland Brothers

Cleveland Brothers worked with us to achieve their main goal - maximize conversions and consolidate the operations of their four other divisional websites into a single intuitive brand experience.

The idea was to enhance their overall marketing strategies through better product promotion and streamlined integration with existing Caterpillar technology offerings.

We redesigned their existing corporate intranet to

create a clean and organized interface. The end results made finding information easy for Cleveland Brother employees.

In relation to working with WebpageFX for SEO, design, and website development services, Cleveland Brothers said, "WebpageFX has built such a strong relationship with our organization that we consider them an extension of our I.T. department. We know that service is just a phone call or e-mail away and that we will receive the same level of support that we expect from our employees. From large initiatives to high-priority / short notice initiatives, WebpageFX always makes us feel like we're their #1 customer."

Here's what James from Wilson College had to say about working with WebpageFX.

Triple Crown Corporation

Hear from Karen at Triple Crown on her experience with WebpageFX.

Pennsylvania Chamber of Business & Industry

Alex from PA Chamber of Business and Industry describes what it's like to work with WebpageFX.

Ceramcor Image

Ceramcor

Ceramcor is one of our longest-running SEO clients. Most recently, they worked with us to meet the mobile-first browsing habits of their customers with a reponsive redesign of their cookware site.

Our goal was to modernize their identity, create an easy, intuitive online shopping experience, and convert customers and keep them coming back.

We worked directly with the guys at Ceramcor to finalize the overall

layout, shopping cart user experience, and any additional requests and considerations that came up.

In addition to a complete redesign, we used Facebook and Twitter to run promotional campaigns and contests to spread the word about holiday specials. This resulted in an additional 5k followers on Facebook and 2.5k followers on Twitter.

The results spoke for themselves. Ceramcor saw an 85% increase in total annual revenue, a 12% increase in conversions, and a 60% decrease in their bounce rate.

Wheeler CAT Image

Wheeler CAT

Wheeler Machinery Co., a Caterpillar dealer in Salt Lake City, Utah came to us for a website redesign. It was evident to us that they valued treating their customers with a sense of partnership.

Because providing superior service is one of Wheeler’s top priorities, a personalized content strategy fell in line perfectly with their goals. By providing a customized experience for various audience buckets, their visitors

get a marketing message that is tailored specifically to them. This gives them a stronger connection to the site, and therefore makes them more likely to convert.

The response to the personalized content by Wheeler's site visitors has been amazing. Analytics show that visitors who saw personalized pages had an 82% higher average time on site than those who did not see personalized pages.

This proves that visitors that start their browsing experience with personalized content are more engaged with the site and will spend more time looking at various pages.

Ocean City, New Jersey Image

Ocean City, New Jersey

Ocean City, New Jersey is a world famous seashore community located in the heart of the Jersey Shore.

Our goal was to add a new, fresh look to the website that would emphasize the family atmosphere of Ocean City, while also maintaining a sophisticated air. The website highlights things to do at Ocean City, upcoming events, local businesses and real estate.

We also created a custom Google map in order to promote

the various downtown and boardwalk businesses of Ocean City.

In addition, we created a mobile-friendly version of the website to meet the demand of incoming traffic from mobile devices. The new mobile site focuses on the four most visited areas of the website: where to stay, things to do, where to shop and places to eat. It also features a mobile-friendly map that allows visitors to find local attractions.

As a result of our efforts, overall website traffic increased 87%, page views increased 129%, time spent on the site increased 41%, conversion rates increased 40%, and the bounce rate decreased by 11%.

Reviews

Sort by

PPC Support for Female Health and Fitness Club

"The engagement’s great."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2019 - Ongoing
Project summary: 

WebFX directs digital marketing services to increase lead generation for a female gym. They help to maintain a website and manage a Google Ads account to direct PPC campaigns, which they audit regularly.

The Reviewer
 
11-50 Employees
 
Mechanicsburg, Pennsylvania
Tracey Wakeen
Owner, Momentum Female Health and Fitness Club
 
Verified
The Review
Feedback summary: 

WebFX implemented effective platform changes and PPC initiatives to increase the number of leads captured successfully. The team provided helpful tools to streamline the collaboration and remains accessible to address inquiries quickly. They offer valuable insight to ensure a supportive partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Momentum Female Health and Fitness Club. It’s a female gym with 1,000 members including adults, seniors, and youth members.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We weren’t getting many leads and our website wasn’t functioning. We worked with consultants prior to WebFX and a web designer, neither of which did a lot for us. We had to undo some of their work.

SOLUTION

What was the scope of their involvement?

Currently, WebFX focuses on paid ad efforts via Google Ads. Their team reviews those efforts continuously to see what’s working and what isn't. We focus on Facebook Ads, so their team mostly directs our Google Ads account. Their team rebuilt our Yelp business page and created a Google business page. They also support our WordPress website. We try to manage the platform on our own but if we can’t do a task, they’re on it. When it went down, their team was able to troubleshoot the problem.

What is the team composition?

Our main point of contact’s Samantha (Internet Marketing Specialist, WebFX) who has been nothing but professional. She’s articulate and awesome.

How did you come to work with WebFX?

We found WebFX through our personal networks. When we visited their office, their team gave a professional presentation of what they could do for us. That was fabulous.

How much have you invested with them?

We spend about $2,000 a month on their services.

What is the status of this engagement?

We started our partnership in November 2019 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The number of hits on our Google business page and leads have increased. They also fixed aspects of our website, making the platform easier for users to navigate. Those changes helped to increase the number of leads we get too. WebFX has been fabulous. If we have any issues, they’re on it.

How did WebFX perform from a project management standpoint?

Samantha invited us to Basecamp, which is simple to use. She invited all the people from my team, so we can see updates in one place. We ask questions that she answers on the platform too. We can also look at Google Analytics easily.  

What did you find most impressive about them?

The engagement’s great. We especially like Samantha. She’s professional and knowledgeable. She’s patient with us even though we don’t know digital marketing well. She’s given us definitions to improve our knowledge.

Are there any areas they could improve?

No, not at the moment.

Do you have any advice for potential customers?

I actually recommended WebFX to two businesses that spent a significant amount of money with other service providers and didn’t get results. Go and talk with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've done it already.

SEM Support for Safety Solutions Provider

“They’ve really become an extension of our company.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

WebFX serves as the go-to content development and SEO team for a safety barriers company. They conduct significant research and competitor analysis to determine a marketing plan for the content.

The Reviewer
 
1-10 Employees
 
Orange County Area, California
Operations Head, Safety Solutions Provider
 
Verified
The Review
Feedback summary: 

Since working with WebFX, the company has recognized an increase in the quality of leads coming through their website. The quality of the content can be attributed to the team’s consistent desire to learn more about the intricacies of the company so that their writing is accurate to the industry.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We provide safety barriers for a number of industries, including security, streetscapes, businesses, and shopping malls. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We wanted to outsource our SEO and lead generation services to an external company, rather than doing everything in-house. That was our initial reason for choosing their team.

SOLUTION

What was the scope of their involvement?

Including content generation, they provide everything related to SEO for us. They research approved keywords and industry trends. From there, they generate a marketing plan for long-form and short-form site content. They give us a monthly analysis that allows us to review the results from those marketing efforts as well as decide whether to refocus our efforts. Their team reviews all the reporting with us, so we can see where we’re getting the most success.

What is the team composition?

I have a main point of contact. She helps facilitate within the department to get the right resources on our account. 

How did you come to work with WebFX?

Coincidentally, an associate in the industry was also using their services. We researched many companies in the process of choosing one. After hearing their rave review and having solid initial discussions with them, we decided that they were the best fit for us. 

How much have you invested with them?

We’ve spent between $25,000–$50,000 with them.

What is the status of this engagement?

We started working with them in April 2017, and our collaboration is ongoing.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, the quality of their work has been excellent. We don’t have anyone in-house that focuses solely on marketing. So, we really rely on them for content generation and relevant research. We provide concepts and suggestions, and they generate quality content. Despite some minor edits to account for our knowledge of the industry, their work is great. I’m specifically really impressed with the work of my main point of contact. 

Our lead generation has improved significantly since starting our work with them. We’re now getting an increased quality of leads, giving us confidence that we have the right eyes on our site. 

How did WebFX perform from a project management standpoint?

At any time, I can go into their portal to view progress on scheduled and ongoing tasks. That can be anything from backend update times to content deadlines. I rely more on their monthly reporting that gets sent to me by means of convenience. That’s just where I elect to focus. 

What did you find most impressive about them?

They’ve really become an extension of our company. My account representative takes ownership of her work, constantly wanting to learn more about our business to create the most effective marketing strategy possible. That’s been critical to our success because our industry is pretty niche. If they weren’t so invested in our industry, the content would be challenging. Their interactions with us have been important and appreciated. 

Are there any areas they could improve?

I can’t think of anything.

Do you have any advice for potential customers?

The more feedback and information that you can provide for them, the easier the engagement will be. They do plenty of research on their own, too, so it’s helpful to make sure that you’re sending them resources that your company finds valuable.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design & SEM Support for a Restaurant Service Provider

"They have a lot of internal tools that are very helpful and make communication simple."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

WebFX provides SEO services. Their team works with a WordPress site and offers content creation, site customization, and web content. They help with developing leads, keyword rankings, and improving traffic. 

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Tana Rulkova
Marketing Manager, PourMyBeer
 
Verified
The Review
Feedback summary: 

WebFX has helped significantly with SEO. They've successfully gotten the client to rank highly on keywords. Their data reporting skills are also impressive. Overall, they've been communicative, knowledgeable, and easy to work with. They are reliable and well-organized. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of PourMyBeer, a company that provides software technology to bars, restaurants, breweries, and similar establishments. The technology allows the customers to pour their own beverages by the ounce, which encourages sampling. It gives the customers the freedom to really enjoy and trace everything they want before they pour the glass of their winner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Being a smaller company of 16 people, we don’t have the resources for a full-time SEO person.

SOLUTION

What was the scope of their involvement?

They provide SEO services. They keep us up to date on what we should focus on when we’re doing content creation for the website or a PR. I handle WordPress development and I build my landing pages. However, any time I need a customized page, features aren’t available for me, or I want it to look more professional, they work hard to deliver what I like. they review most of the pieces that I build on my website, including our blog content, and optimize it for SEO. We also have them create blog posts sometimes. Their team helps understand where leads are coming from and what type of leads they are.

What is the team composition?

I communicated with one person, but there are other people on the team. On the SEO and content sides, there are two people. There’s the main account manager who checks in frequently to make sure we’re still happy.

How did you come to work with WebFX?

Our CEO found them online prior to my arrival at the company. They started with website development before moving to SEO and content marketing.

How much have you invested with them?

We’ve spent $25,000-$50,000.

What is the status of this engagement?

We started working together in January 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their help with SEO has been tremendous. They can do what one person can do in less time because they have all the tools and an educated team. They’ve really helped us with our SEO strategy to get ranked well for our top keywords. Overall, they’re one of the best companies I’ve ever worked with.

They get every little detail put together. They allow me to be consistent with our new content publishing. All the SEO work they’ve done has been working tremendously for us in terms of getting more organic leads. They helped a lot with reporting and data visualization. WebFX also helps understand our data and what part of the market we should be focusing on.

How did WebFX perform from a project management standpoint?

They’re very easy to work with and communicative. I look forward to working with them because the communication is so easy. They always take everything I ask them to do into consideration. I communicate with them via email most of the time. When they send me the specific content they’ve been working on, they send me a link to a platform to see a preview where I can make comments and can either approve or request certain changes.

They have a lot of internal tools that are very helpful and make communication simple. I also use Google Hangouts for our “in-person” meeting which allows me to have face-to-face interactions. They have everything well managed. I’ve had experiences with two different reps handling our account and both of them were extremely well-organized, reliable, and responsible people.

What did you find most impressive about them?

They have a team that’s knowledgeable and able to help right away.

Are there any areas they could improve?

There’s nothing they need to improve.

Do you have any advice for potential customers?

You should be clear. Figure out what works on your end and what you actually need help with. If you don’t know what you want, go to them and give them access to your platform and data. They will help you understand what you need help with.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design and SEM Support for Home Services Provider

“They understand the importance of their partnership with us and want to make it the best experience possible.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2017 - Ongoing
Project summary: 

WebFX serves as a long-term SEO and website redesign partner for an HVAC and plumbing service provider. They also create blog content and manage local Google PPC ads for their partner.

The Reviewer
 
11-50 Employees
 
Harrisburg, Pennsylvania
Marketing Manager, Home Services Provider
 
Verified
The Review
Feedback summary: 

Despite early challenges with communication, the team stood out from its competition with their willingness to adapt themselves to client feedback. Their consistency and reliability in communication and reporting demonstrated their devotion to the client’s account throughout the development.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of an HVAC and plumbing service. We serve residential clients and also have a construction division.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Prior to my tenure here, we wanted to do a website redesign and a partner to oversee our digital advertising efforts.

SOLUTION

What was the scope of their involvement?

They’ve managed two website redesigns since we started working with them. Additionally, they oversee our SEO strategy and execution, also helping us establish other marketing campaigns to support that effort. They manage our Google local service ads and create all the content for our site’s blog. That effort also includes the production of informational videos for our site and YouTube channel.  

What is the team composition?

We have a main point of contact, who we meet once each month. He handles our account and acts as their representative.

How did you come to work with WebFX?

One of our business owners went to college with the owners at WebFX. It was through that awareness that we came in touch with them initially. They seemed like they would be able to handle the work, based on their personal friendship. 

How much have you invested with them?

We’ve spent between $25,000–$50,000 each year with them. In total, we’ve spent about $200,000 with them.

What is the status of this engagement?

I started working with them in June 2017, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

During one of the web redesign projects, things did not go as expected. The project was disorganized due to a lack of communication and understanding of our processes.

While there was a hiccup there, I was pleasantly surprised by how openly they accepted feedback and how important it was for them to hear about how they could provide a better service. Outside of that large project, they send us monthly reports on how our website is performing. That includes traffic increases and conversions.  

How did WebFX perform from a project management standpoint?

They’re great at providing monthly updates over email and in-person meetings. In our in-person meetings, we speak in-depth on our strategy and company. That allows them to make better decisions to position us within the Internet marketing space. I appreciate that they take the time to learn about our business through their in-person meetings.

What did you find most impressive about them?

They dedicate a significant amount of time to our account each month. We appreciate their willingness to invest time in-person with us, providing us with the attention that we need. They understand the importance of their partnership with us and want to make it the best experience possible.

Are there any areas they could improve?

The company is extremely young, so there isn’t always much industry knowledge from their teammates. That’s noticeable in our blog content sometimes. The face-to-face meetings are needed, so we can provide them with information regarding the nuances of our business. While some of the content needs significant adjustments, we understand that they’re not expected to have that industry knowledge.   

Do you have any advice for potential customers?

Invest in building a true partnership with them, working closely with their team. That way, you’ll get the most out of their work. Stay actively engaged with them throughout.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO for Biotechnology Company

“Customer service as a whole was a huge plus with them.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2019 - Ongoing
Project summary: 

WebFX is handling keyword research and a competitive landscape survey to inform its SEO services for a biotechnology startup. They’ll conduct an audit of all site content later in the engagement.

The Reviewer
 
11-50 Employees
 
Lexington, Massachusetts
Marketing Specialist, Biotechnology Company
 
Verified
The Review
Feedback summary: 

The team thoroughly researched the niche industry to get a comprehensive understanding of their partner’s needs. The client has been able to closely monitor the overall progress due to their transparent approach. Their consistent ability to add personal touches to their work has impressed.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing programs specialist at a biotech startup located in Massachusetts. Our company created software that functions as a marketplace platform. We connect labs, clinics, and hospitals that have human specimens such as blood and tissue with researchers who are seeking these samples. Our goal is to accelerate research and diagnostics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Essentially, we were trying to increase traffic to our site to improve our rankings on Google searches. It was important for us to create some more engagement with some of our newer web pages and content.

SOLUTION

What was the scope of their involvement?

It’s early on in our partnership, but they’ve done a decent bit of keyword mapping so far. They also have dove into competitor research that they’ll use to help us rank higher than our competition for our designated terms. Additionally, they’ve started on their content optimization efforts and research. In doing so, some of our resources and collateral have been processed. 

We create all of our content internally, and they’ll eventually do an audit to scrub for keyword performance. Their team will also help us optimize our weekly blog posts. 

What is the team composition?

Our main point of contact is our account manager. However, we’ve also engaged with a sales representative and a few people from customer support.

How did you come to work with WebFX?

I did a very extensive search and vetting process, examining about 15 different SEO agencies in New England and beyond. After reaching out to each of them, I received an extremely fast response from WebFX.

In my first and second screenings, they were professional and organized. Their followup messaged contained their portfolio and slides describing their company. That was very impressive—no other company sent anything like that. 

They were clear and transparent about their process, which was a refreshing difference as compared to other SEO partners. Their willingness to cater to a smaller company with a tighter monthly budget was also impressive. We were confident that they’d make impactful changes to our site.  

How much have you invested with them?

We have a monthly retainer of $1,000 and have spent about $4,600 so far.

What is the status of this engagement?

We started working with them in June 2019, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our account manager spent time asking us detailed questions about our business and industry to determine keywords we should target. In that process, I filled out several questionnaires, providing that organizational information. That brought their team up to speed pretty fast. 

Even so, they did tons of research on their own, specifically in relation to our competitors. They made sure it was a very collaborative process. Because of that, they’ve been able to quickly understand our business despite it being niche. 

How did WebFX perform from a project management standpoint?

The entire staff has been helpful to us so far. They prioritized transparency through the use of a platform that allowed us to track their progress. That and their responsiveness is keeping us on the same page. We get regular, thorough email updates from our account manager. She also sends detailed followups that include a summary of our discussion as well as clear next steps and action items.

What did you find most impressive about them?

After I filled out one of their surveys, they were kind enough to send me an Amazon gift card and a handwritten note to express their thanks. That left a great impression on us. Customer service as a whole was a huge plus with them.

Are there any areas they could improve?

I’m newer to the SEO world, so it would be useful to have a bit more clarity on some of the more technical terminology. Now, sometimes I’m not clear on the meaning of certain terms.

Do you have any advice for potential customers?

Especially in their questionnaires, provide as much information about your company as possible. That’ll ensure they can do the best job possible.

5.0
Overall Score They’re awesome partners.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They definitely deserve full marks.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO for Agricultural Company

“They were very patient, collaborative, and interested in our success.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2019 - Ongoing
Project summary: 

After a thorough and collaborative discovery phase that informed keyword research, WebFX provided SEO services to a manufacturing company. They built web pages and content, designing it to be highly-searchable.

The Reviewer
 
1-10 Employees
 
Dillsburg, Pennsylvania
Leslie Whisel
Project Assistant, LCDM Corp
 
Verified
The Review
Feedback summary: 

Since partnering with their team, the client has increased its search result rankings by 100%. Now showing on the first page for most keywords, the brand can better reach its remote audience. The team was dedicated to understanding the company, even visiting the facility to gain insight.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a project assistant at LCDM Corp. Generally, I assist with paperwork and sales.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Our primary market is in the mid-west, and we’re located in Pennsylvania. As a startup, we aren’t known across the country, but we needed to find a way to appeal to the right audience. We wanted to work with a firm that could boost our digital presence. 

SOLUTION

What was the scope of their involvement?

Initially, our services were not showing high on most search engines. When we brought in WebFX, they spent time learning the vernacular of our industry and what verbiage people use when searching for the products we manufacture. They researched these keywords to begin crafting their SEO strategy for our web pages. Looking at our site, they helped us tailor our writing and images to provide the details interested customers tend to search. 

From there, the team started writing blogs using keywords and link building to expand our SEO. That way, no matter where someone searches, customers can find us.

What is the team composition?

We had one constant representative that we worked with face-to-face. His team operated behind-the-scenes.

How did you come to work with WebFX?

A Google search from my supervisor prompted us to consider them. After discussing their capabilities, we didn’t look any further.

How much have you invested with them?

We’ve spent between $25,000–$50,000.

What is the status of this engagement?

We started our engagement in March 2019, and the work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We went from obscurity to coming up on the first page of results for many of our premium products. Each month, we evaluate and review their progress. They’ve improved our online rankings by over 100%.

How did WebFX perform from a project management standpoint?

The team is always ahead of deadlines. In fact, they’re usually waiting on us. Every time we called or emailed, their response was immediate. 

Their representative also visited our facilities because our industry was new to him. We were able to walk through our components and processes, so he could fully understand our company before diving into the project. We really appreciated that.  

What did you find most impressive about them?

They were very patient, collaborative, and interested in our success. The team was fantastic at getting to know our business so they could best support our growth through SEO.

Are there any areas they could improve?

I can’t think of anything, because they were usually ahead of schedule and consistently proactive in making sure we had the resources we needed.

Do you have any advice for potential customers?

Make sure you’re clear with them on your goals for the project from the beginning. We didn’t know what to expect, and that can be a challenge sometimes. But, if you’ve been disappointed with another vendor, don’t hesitate to reach out to WebFX. I’d highly recommend it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We’ve been thrilled with the investment we’ve made. It’s been worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Resign & SEO for Dry Cleaners

"They were eager to answer as many questions as we had until we felt comfortable."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2019 - Ongoing
Project summary: 

After a dry cleaner's website was hacked, WebFX resolved the security issue and redesigned the site to be more user-friendly. They've since focused on SEO for various pages to drive traffic and increase leads.

The Reviewer
 
51-200 Employees
 
Lemoyne, Pennsylvania
Jaime Zurat
Marketing Manager, Classic Drycleaners and Laundromats
 
Verified
The Review
Feedback summary: 

The new site has gone up in search rankings, soliciting more qualified traffic and earning higher lead numbers. Organized and timely, WebFX brought crucial know-how about digital marketing practices. They communicated their ideas in a comprehensible way and adapted well to client needs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

As Marketing Manager for Classic Drycleaners and Laundromats, responsible for all internal and external marketing, including social media, SEO and online reputation monitoring.

Classic Drycleaners and Laundromats was started in 1970 with one location in Mechanicsburg, PA. We now serve the Greater Harrisburg area with nine drycleaning stores, five self-service laundromats, free pickup and delivery service, and a restoration division specializing in the restoration of textiles and electronics affected by fire, smoke, and water damage.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX?

We hired WebFX to redesign our website. This redesign included SEO, for which we continue to work with them. We previously worked with WebFX, in a different capacity.

Our site was hacked, and WebFX successfully solved the issue and implemented proactive measures to prevent a repeat occurrence. They also handle all of our Wordpress updates.

What were your goals for this project?

As a leader in our local industry, we needed our website to more accurately represent who we are as a small, local business. Our site needed a fresh, updated look which included a more user-friendly experience from both a desktop and mobile standpoint.

There were several areas of service which needed more dedicated site space, and increased visibility. We needed to implement SEO in order to increase traffic and leads for several key areas of service. Additionally, we've been optimizing our Google pages for all locations.

SOLUTION

How did you select this vendor?

We worked with various web companies in the past, all of whom lacked experience, communication, knowledge, follow-through, and professionalism.

We realized that choosing a less expensive and smaller company was not a good fit for us, and would not provide what we needed for this project, and ongoing ones. We needed a company that was focused and committed, eager and excited, established and reputable. We needed an expert in the field.

Both myself and our Owner, Paula Kostick, were in agreement. WebFX has an excellent reputation, not only locally but on national level. We wanted a responsive, forward-thinking, professional (yet fun) company to spearhead our project and provide ongoing support and direction. WebFX provided all of these things, and continues to do so.

Describe the project in detail.

We did a complete website redesign (both design and structure), and WebFX played a very active role in all steps of the process. They were directive, yet eager to hear our feedback and ideas.

We began by discussing our goals, needs, and expectations - all of which were received by a lead project manager. We had great brainstorming meetings, excellent communication via phone, email, and in-person meetings.

At various points in the project, other contacts were brought into the process based on the area of focus. We provided most content, including copy, photos, logo, etc.

What was the team composition?

We had 3-4 project members throughout the process - all of whom were outstanding to work with. Tyler was our initial point of contact, discussing our needs, goals, etc.

Once we made the decision to move forward on the project, Brianna became our Project Manager and spearheaded the various tasks required, and kept us focused on our timeline - which was (and continues to be) very important.

We worked with Sandi for the site pre-launch and launch. Sandi was excellent at troubleshooting, and making last minute corrections and tweaks. Her responsiveness was awesome.

We worked with, and continue to work with, Wes. He is amazing! Wes is responsible for our SEO and Marketing Cloud-related tasks. We appreciated (and continue to appreciate) his enthusiasm to learn about who we are, what we do, and how we can do it better.

Our monthly phone calls for reporting and brainstorming are awesome, and much-needed to keep us focused and moving in the right direction. We are able to evaluate progress, and make changes to our plan as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are pleased with the quality of traffic to our website, as well as increases in leads. We have also experienced positive growth from our Google reviews as a result of SEO, which is fantastic.

How effective was the workflow between your team and theirs?

We used (and continue to use) various forms of communication, including: email, basecamp messages, and screenshare/conference calls. These are the best forms of communication for myself, and WebFX was eager to respond in whatever manner worked best for everyone. I greatly appreciated this, as some vendors (both past digital vendors and others) try to implement methods of communication that simply don't work for us.

What did you find most impressive about this company?

WebFX has so many strengths which we value.

  • Organization - from project start to finish, the entire process was extremely organized. At any point in the project, we knew what was expected from us, what we should be expecting from WebFX, and when it was expected.
  • Communication - All of our project contacts were excellent at communication. They responded in such timely manners.
  • Expertise - We appreciated having individuals who were experts in their field/space, who led various parts of our projects.

And, they communicated their ideas, industry trends, etc. in ways that were not complicated or difficult to grasp and understand. And, when we didn't know about a topic or seemed confused, they were eager to answer as many questions as we had until we felt comfortable. They were excited to educate us - and we were excited to learn.

Are there any areas for improvement?

None! We had a GREAT experience with WebFX, and continue to enjoy working with them on a regular basis for our ongoing SEO needs.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing SEO & PPC Campaigns for Marketing Agency Client

"It’s rare to find the combination of expertise and excellent communication that WebFX has demonstrated."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jul. 2018 - Ongoing
Project summary: 

WebFX manages the ongoing SEO and PPC campaigns for the client of a marketing agency. They have also provided content creation guidance, performed website redesign and functionality updates, and secured links.

The Reviewer
 
1-10 Employees
 
Orlando, Florida
Cliff Winkler
President & CEO, Customer Focused Marketing Group
 
Verified
The Review
Feedback summary: 

WebFX’s efforts have fostered significant growth in overall website traffic, inquiries, and leads. While their familiarity with relevant strategies is evident, their hallmark is a commitment to standout customer service. The team capably manages multiple projects and delivers impressive results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president and CEO of Customer Focused Marketing Group. We work mostly with entrepreneurial businesses and manage all aspects of their marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We hired WebFX on behalf of a client of ours, a pest control company that required SEO and PPC services, in addition to some general website improvements.

SOLUTION

What was the scope of their involvement?

We rely on WebFX to lead the SEO and PPC campaigns, primarily with Google Ads but sometimes with Bing, as well. Their team also conducted an initial keyword analysis and put together a proposal that drove most of the other efforts. Our client has a content creator in place that they are comfortable with, but WebFX advises them on how to improve the content strategy using the keyword analysis they provided. Additionally, WebFX performs some link building work, and they have made website redesign and functionality updates. Finally, we’ve contracted them to do a special analysis of the website to determine how people are using the site. From that report, we collected heat maps to see if the layout was optimal for conversions.

What is the team composition?

We initially interacted with a client acquisition representative, but once we agreed to terms, Anthony (Internet Marketing Consultant, WebFX) assumed full responsibility of our account.

How did you come to work with WebFX?

We were familiar with them because they had previously worked with another client of ours. That company worked with WebFX for a while before switching to a more local vendor, but we still recognized the value WebFX could bring. We reached out to several other companies, but we felt the most comfortable with what WebFX presented.

What is the status of this engagement?

Our engagement began in July 2018 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since working with WebFX, our client has seen growth in the performance of the website from an organic and direct standpoint. Overall visits to the site have increased by about 20%, and there has been a 20–30% increase in inquiries and leads generated. We plan to continue working with WebFX because I think they have us on an excellent trajectory to where we want to be.

How did WebFX perform from a project management standpoint?

Anthony is one of the best I’ve worked with in terms of communicating clearly and consistently. He keeps track of our projects and addresses our concerns promptly. I’d say this is the area they’ve excelled the most at. Their overall account management and responsiveness have been excellent.

What did you find most impressive about them?

It’s rare to find the combination of expertise and excellent communication that WebFX has demonstrated.

Are there any areas they could improve?

No, with this particular client I think they’ve done very well.

Do you have any advice for potential customers?

I’d advise future clients to determine for themselves which of the services WebFX offers represent the highest priorities and manage their investments accordingly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    It wouldn't be fair to my clients if I didn't always wish things were less expensive.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them. We'd use them with another client if that need arose.

Ongoing SEO & PPC Campaigns for Children's Science Ed. Co.

“It’s their ability to identify places where we need support that stands out.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

Initially starting with SEO, WebFX has expanded their services to include ongoing Google Ads management, analytics tracking, and blog writing. They also deliver monthly reports and suggest strategy changes.

The Reviewer
 
51-200 Employees
 
Mohnton, Pennsylvania
Jennifer Moorehead
Founder & CEO, Science Explorers
 
Verified
The Review
Feedback summary: 

WebFX’s team has a strong understanding of the client’s business, which allows them to recommend more tailored digital opportunities. There has been about a 150% increase in organic traffic, a 200% increase in organic users, and a near 55% increase in online revenue Compared to five years ago.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Science Explorers. We provide inquiry-based science programming to elementary children ages 4–11.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Because most of us are either educators or marketers, we didn’t have the right experience in SEO to promote our site. WebFX has filled a critical place by heading our digital marketing efforts.

SOLUTION

What was the scope of their involvement? 

WebFX oversees our digital marketing, from Google Ads, paid campaigns, and analytics to SEO and content creation. They even write blog posts for us. 

Each month, they send a report with all of our results, and we have an in-person meeting every quarter to go over the data. They take the time to make sure that we understand what we’re paying for and the impact that it has on our company.

What is the team composition? 

Jason (Internet Marketing Analyst, WebFX) is our main point of contact.

How did you come to work with WebFX?

I’ve known Jason for many years, now. When he approached me to talk about WebFX’s SEO services, we felt that it would be a good opportunity for our company. They really know their field, too. There’s a conference every October where similar digital marketing companies pitch to us, but we’ve stuck with WebFX because they deliver quality work at an affordable price.

How much have you invested with them?

We spend about $600 a month.

What is the status of this engagement?

They’ve started with us back in 2013, and the relationship is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Comparing our recent June 2018–2019 period to the same time in 2014, we’ve seen a 148.49% increase in organic visits, an almost 203% increase in organic users, and a 54.5% increase in overall online revenue.

How did WebFX perform from a project management standpoint?

I appreciate that they send us highlights along with our monthly report because they understand that we’re busy. They let us know which key points to look at and note any areas that we might consider changing. Whether it’s increasing our ad spend for camps or clubs, they know where our money should go to best help our cause.

What did you find most impressive about them?

Working with WebFX is like paying a part-time employee to do a critical role really well. We count on them for everything. If we’re looking at a social media campaign, we know that we can send it to Jason to review, and he’ll be completely honest with us. Even though we’re probably his smallest account, I think he keeps us because he likes us.

On top of that, Jason is great at understanding what we do and suggests new ways to be helpful. For example, he knew that we didn’t have time to do blogs, so he had his team take over the process. They now write amazing content. It’s their ability to identify places where we need support that stands out. Every little bit helps.

Are there any areas they could improve?

No, not that I can think of.

Do you have any advice for potential customers?

Rather than trying to tell them what to do, show them what you need and listen to their advice. They’re experts in their field and deliver consistent results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I wouldn’t hesitate to recommend them.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Dev & SEO for Heating Pellets Co.

"There are a lot of different minds at WebFX that can help problem-solve."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2018 - Ongoing
Project summary: 

WebFX designed and developed a WordPress website for a heating pellet company. In addition to writing several pages of site content, they also conducted keyword research and manage SEO campaigns.

The Reviewer
 
1,001-10,000 Employees
 
Mifflintown, Pennsylvania
Kenny Lisle
Sales and Marketing Manager, Energex Corp.
 
Verified
The Review
Feedback summary: 

WebFX delivered a visually impressive website that has already fostered growth in new visitors, leads, and user activity. The team demonstrates a wealth of experience in the field, leading to smart suggestions and a successful engagement. WebFX communicates well and is mindful of all deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the sales and marketing manager at Energex Corporation. We offer lines of heating and cooking pellets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We engaged WebFX to help us build a website and manage our SEO campaigns.

SOLUTION

What was the scope of their involvement?

WebFX built a WordPress site that we could edit and maintain ourselves. We also relied on WebFX to create content for several website pages. We provided them with background information on specific topics, and they created pages upon pages of content. I wrote a few pages myself, but their team wrote most of them, which I later edited. We conducted extensive research into which keywords we wanted to target, so all of WebFX’s efforts were geared toward those SEO terms.

The site’s key feature that we didn’t have before is a dealer locator that shows users their three closest dealers for our products. We wanted the results limited to three so that our competitors couldn’t find an entire list of our dealers. That same feature disables if our website determines too many clicks had come from the same IP address. Additionally, we now have a tab on the site that provides information and forms for people who want to become dealers of our products.

Our other main concern was diversifying the layout of the site from one product to the next, so on each of the pages for heating pellets and cooking pellets, there is a different layout and color scheme.

What is the team composition?

We work with one website project manager and another manager for internet marketing.

How did you come to work with WebFX?

Our company had worked with WebFX in the past—before I took over in this position. I engaged them again to see if they could be of any further help for this new project. I felt comfortable selecting them because they have a lot of positive online reviews and an impressive portfolio. They are also local to the extent that I drive by their office every day on my way home. Being able to meet with them in person was a point in their favor.

How much have you invested with them?

We’ve spent approximately $30,000.

What is the status of this engagement?

Our engagement began in April 2018 and remains ongoing. The site launched in October 2018, and we have continued our SEO efforts and website maintenance since then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website has earned a new link every month or so, which has increased our domain authority, and we’ve seen significant increases in overall site traffic, leads, and forms that users complete. For example, from January 2018—before the site launched—to January 2019, we saw new users visiting the site increase by 416%. In terms of the design, the website has exceeded our expectations.

How did WebFX perform from a project management standpoint?

Our project managers were both very experienced and knowledgeable. I’m thankful they were able to pass down some of that wisdom to my team. We communicate very well through Basecamp, phone calls, and in-person meetings. Our team caused the only significant delay when we were trying to determine how to switch our domain to a new hosting company. WebFX, by comparison, pretty much met every deadline. We agreed to a few minor delays so that we could ensure everything was correct, but overall, I was never disappointed in our scheduling or felt that we were behind.

What did you find most impressive about them?

I was impressed by their experience and expertise in a field that I had no familiarity with before this project. We also found it beneficial to work with a larger company. There are a lot of different minds at WebFX that can help problem-solve. That’s something we may not have gotten at a smaller firm.

Are there any areas they could improve?

WebFX offers almost everything we could need except for email signature marketing. They do email marketing but not email signature marketing, which would include having a pretty signature, of course, but also a banner advertisement on the bottom to generate clicks back to the website. I’m surprised that they don’t currently offer that.

Do you have any advice for potential customers?

My team is now spending time adding keywords to target that we should have considered initially. My advice is to spend more time focusing on the ideal keywords at the beginning of the project to avoid a similar situation.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Our project manager has many other clients to pay attention to.
  • 4.0 Cost
    Value / within estimates
    For a small company, this has been a lot of money for us to spend.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Gold
VERIFIED
Business Entity
Business Entity Name
WebFX
Status
Active
Jurisdiction of Formation
Pennsylvania
ID
6693871
Date of Formation
Mar 28, 2018
Source
Commonwealth of Pennsylvania
Last Updated
Dec 26, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Dec 26, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
154
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
January 30, 2020