Digital Marketing That Drives Results

WebFX is a full-service Internet marketing company offering innovative web marketing solutions to mid to large size companies across the globe. Our goal is to establish a unique and highly effective online presence for our clients.

We've become a leading force in redesigning the web with over $1+ Billion in sales and more than 4+ Million leads for customers to date. In the last 12 months, we've generated over $482,000,000 for our clients.

As a leader in SEO, digital marketing strategy, marketing automation, content marketing, web design, e-commerce, website conversion, and Internet marketing services, we pride ourselves on driving traffic, converting visitors, and measuring effectiveness to ultimately deliver real results for our clients.

Our team has developed proprietary tools that allow us to effectively track and report our results, and because of this, we now have the #1 ROI tracking platform in the industry called MarketingCloudFX.

We offer full-service strategies to each of our clients and we use a combination of digital channels to increase visibility, conversions, and revenue.

 
$1,000+
 
$100 - $149 / hr
 
250 - 999
 Founded
1995
Show all +
Harrisburg, PA
headquarters
  • 1705 N Front St
    Harrisburg, PA 17102
    United States
other locations
  • 600 Third Avenue, 2nd Floor
    New York, NY 10016
    United States
  • 325 Chestnut Street Suite 800
    Philadelphia, PA 19106
    United States
  • York, PA 17401
    United States
  • Lancaster, PA 17601
    United States

Portfolio

Key clients: 

Verizon, Auntie Anne's, Food Lion, Dover Downs, Ocean City NJ, Caterpillar, US Fish & Wildlife Service, Black & Decker, Coldwell Banker, KOA, Shipley Energy, World Bank, Commerce Hotel & Casino, United States Botanic Garden, Victor Mouse Traps, Pinnacle Health, Mosquito Magnet, Safer Brand, CJ Pony Parts, BDO, Premio Foods, Shippensburg University, Catholic World Mission, Goldcoast Sotheby's International Realty, Giordano's, Enterprise, Wilson College, Lutron

CJ Pony Parts

CJ Pony Parts wanted to give customers easy access to the aftermarket parts and products they need in order to improve their vehicle. We designed their menu and search options to allow shoppers on both mobile and desktop to browse the exact year their Mustang falls into. Additional filters can be selected from there.

When it comes to ecommerce, we worked with CJ Pony Parts to create product-focused copywriting, product photos and videos, and installation guides. This makes buying aftermarket products a simple process, which increases conversions.

CJ Pony Parts relies on us for their custom search engine optimization package, which includes quarterly SEO audits, keyword analysis, link building, and ongoing content creation. This allows them to rise to the top spot in searches for Mustang products and accessories.

Our pay-per-click ad creation and management, along with our multi-channel remarketing and keyword targeting planning have helped them achieve their...

Sharretts Plating

We worked with Sharretts Plating to design a website that's modern and highlights the company's electroplating capabilities.

Our goal was to provide potential customers with detailed information on the metals that can be plated, while still maintaining a simple design. We also wanted to draw more attention to their free quote form, since it's their primary source of new leads.

Sharretts Plating also took advantage of our SEO knowledge and expertise to stand out from other electroplating companies online. When we designed their website, we did so with search in mind. This allowed their products and services to be more visible to potential customers.

In addition to SEO, Sharretts Plating invested in a content marketing plan in order to attract visitors searching for information on plating. Long-form articles were created to explain services they offer, when each type of plating should be used, and how the company performs specific processes.

As a...

Cleveland Brothers

Cleveland Brothers worked with us to achieve their main goal - maximize conversions and consolidate the operations of their four other divisional websites into a single intuitive brand experience.

The idea was to enhance their overall marketing strategies through better product promotion and streamlined integration with existing Caterpillar technology offerings.

We redesigned their existing corporate intranet to create a clean and organized interface. The end results made finding information easy for Cleveland Brother employees.

In relation to working with WebpageFX for SEO, design, and website development services, Cleveland Brothers said, "WebpageFX has built such a strong relationship with our organization that we consider them an extension of our I.T. department. We know that service is just a phone call or e-mail away and that we will receive the same level of support that we expect from our employees. From large initiatives to high-priority / short...

Here's what James from Wilson College had to say about working with WebpageFX.

Triple Crown Corporation

Hear from Karen at Triple Crown on her experience with WebpageFX.

Pennsylvania Chamber of Business & Industry

Alex from PA Chamber of Business and Industry describes what it's like to work with WebpageFX.

Ceramcor

Ceramcor is one of our longest-running SEO clients. Most recently, they worked with us to meet the mobile-first browsing habits of their customers with a reponsive redesign of their cookware site.

Our goal was to modernize their identity, create an easy, intuitive online shopping experience, and convert customers and keep them coming back.

We worked directly with the guys at Ceramcor to finalize the overall layout, shopping cart user experience, and any additional requests and considerations that came up.

In addition to a complete redesign, we used Facebook and Twitter to run promotional campaigns and contests to spread the word about holiday specials. This resulted in an additional 5k followers on Facebook and 2.5k followers on Twitter.

The results spoke for themselves. Ceramcor saw an 85% increase in total annual revenue, a 12% increase in conversions, and a 60% decrease in their bounce rate.

Wheeler CAT

Wheeler Machinery Co., a Caterpillar dealer in Salt Lake City, Utah came to us for a website redesign. It was evident to us that they valued treating their customers with a sense of partnership.

Because providing superior service is one of Wheeler’s top priorities, a personalized content strategy fell in line perfectly with their goals. By providing a customized experience for various audience buckets, their visitors get a marketing message that is tailored specifically to them. This gives them a stronger connection to the site, and therefore makes them more likely to convert.

The response to the personalized content by Wheeler's site visitors has been amazing. Analytics show that visitors who saw personalized pages had an 82% higher average time on site than those who did not see personalized pages.

This proves that visitors that start their browsing experience with personalized content are more engaged with the site and will spend more time looking at...

Ocean City, New Jersey

Ocean City, New Jersey is a world famous seashore community located in the heart of the Jersey Shore.

Our goal was to add a new, fresh look to the website that would emphasize the family atmosphere of Ocean City, while also maintaining a sophisticated air. The website highlights things to do at Ocean City, upcoming events, local businesses and real estate.

We also created a custom Google map in order to promote the various downtown and boardwalk businesses of Ocean City.

In addition, we created a mobile-friendly version of the website to meet the demand of incoming traffic from mobile devices. The new mobile site focuses on the four most visited areas of the website: where to stay, things to do, where to shop and places to eat. It also features a mobile-friendly map that allows visitors to find local attractions.

As a result of our efforts, overall website traffic increased 87%, page views increased 129%, time spent on the site increased 41%,...

Reviews

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SEO & PPC Campaigns for Plastics Manufacturer

“Year over year, we continue to shatter our numbers working with WebFX.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2016 - Ongoing
Project summary: 

Using a thorough methodology, WebFX planned out a scope and strategy for SEO and digital marketing to improve rankings, web presence, and reach. They also work on PPC like Google Ads.

The Reviewer
 
11-50 Employees
 
Newtown Square, Pennsylvania
Ryan Rendfrey
Marketing Specialist, Polymer Solutions International
 
Verified
The Review
Feedback summary: 

For the past two years, WebFX has fostered consistently better growth metrics for web traffic and site users with the same monthly ad spend. Monthly growth has seen an average improvement of 20%–40% compared to the year prior. The team offers a combination of high-level skill and well-honed insight.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing specialist at Polymer Solutions International, a company in the reusable packing space. We design, create and manufacture plastic bottle water racks, pallets, bins, and other custom plastic solutions that our customers request.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Previously, we’d had virtually no search engine presence and were doing nothing for digital marketing or SEO. Over our 21-year history, we built the company by attending numerous tradeshows and using traditional forms of marketing like magazines and ads on websites. 

Several years ago, we realized we were falling behind and needed to hire a marketing agency to help us improve our website and online presence.

SOLUTION

What was the scope of their involvement?

WebFX used a very detail-oriented process. They planned the scope of work and gathered extensive information about our company, history, and products. Since they were new to the reusable packaging world, we had to get them up to speed with the terminology. They’ve come a long way and now possess considerable knowledge about our industry from working with us. 

Our internal team looked over the strategy WebFX compiled and decided that SEO was our greatest need. We identified the specific areas we wanted to dominate online. Increasing lead generation through the website had been our major focus over the last two years. WebFX put together a plan and continues to execute on it. We do PPC ads with them as well, including a Google Ads campaign.

What is the team composition? 

I’ve mostly worked with Jordan (Internet Marketing Analyst, WebFX). He’s a rock star and acts as an extension of my internal marketing team.

How did you come to work with WebFX?

Before I began working for the company, they searched online for a vendor, read reviews, and considered 20 different marketing agencies. After interviewing several companies, they chose WebFX. Their office is not too far from our corporate headquarters. 

As a dynamic agency, we knew they could definitely deliver. My company felt comfortable and confident with WebFX’s reputation and the skills their team had, which is why they won our business.

How much have you invested with them?

We have WebFX on a monthly retainer of $3,000. On a monthly basis, our ad spend is $1,000, and the management fees are $325, which I find reasonable.

What is the status of this engagement?

We’ve been working together since April 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We surpassed last year’s total website visitors by mid-October this year. Year over year, we continue to shatter our numbers working with WebFX. Last year, we similarly broke the previous year’s record by around November or October. Beneficially, the monthly ad spend has remained the same since we first started for the last two years. For 2017 and 2018, we’ve had amazing gains so far. The results drastically improve from month to month, usually with between 20%-40% gains over the previous year.

One of the most important things we added to our efforts this year was posting new content. We have a very active bimonthly blog through our website that we share with our social media channels. It’s an excellent tool that has allowed us to attract more visitors continuously. We’ve made some incredible gains together over the last two years.

How did WebFX perform from a project management standpoint?

Jordan (Internet Marketing Analyst, WebFX) is not only a great person but also extremely organized and detail-oriented. He’s highly proactive, contributes great ideas, and does an excellent job with communication. He’s been on the ball to address all our concerns for any type of issue.

WebFX hasn’t missed a single deadline. They've planned an agenda that covers everything we’re trying to achieve. We meet every month to recap our progress. At times, we talk on the phone weekly. We have lots of email exchange and dialogue. We plan what we want to achieve on a quarterly basis based on the available funds in the budget.

To track metrics, WebFX uses a combination of Google Analytics and the proprietary system they created. We have access to both those systems which show us our areas of strength and weakness, so we know how to target better progress.

What did you find most impressive about them?

WebFX contributes great ideas and executes on our plans. They’re fantastic.  As a goal-oriented team with many resources at their disposal, they help us accomplish our objectives. If Jordan can’t give me an answer, he puts me in touch with someone who can. 

They have in-depth knowledge of the industry and take a proactive approach to educating their employees. We have a great relationship. I even had the opportunity to tour their corporate headquarters this year. Every time I’m scheduled to talk to Jordan, I look forward to the call. 

WebFX is an amazing company with an incredible corporate culture.  I was blown away by their office. Philanthropy is important to me, and I’m impressed by all the charities they donate to. We have a great relationship and are so happy with them that we won’t let anyone else touch our SEO. 

Are there any areas they could improve?

WebFX is offering new services that incorporate video and bringing other CRM tools to the table. Their company is continually hiring people and expanding its services and ideas to different areas. We’re not taking advantage of all these offerings yet. 

Do you have any advice for potential customers?

Everyone on the team is trained appropriately and extensively knowledgeable. I’d congratulate anyone who hired WebFX for making a great choice. We’ve had nothing but positive results and feedback from working together. I can’t say enough good things about them.

5.0
Overall Score I’d give them more stars if I could. It’s been a great experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I’m really impressed with what we’ve been able to accomplish with a fairly minimal monthly budget.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d willingly refer them to anyone who is interested in taking their company to another level with their digital marketing.

SEO for Data Management Platform

"Our team clicked with WebFX instantly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

WebFX provides SEO services to grow web traffic and lead generation. Their team creates content and researches keywords to increase rankings. They also work on graphics and with voice search.

The Reviewer
 
51-200 Employees
 
New York
Michel Benjamin
Director of Marketing, Lotame
 
Verified
The Review
Feedback summary: 

Leads, keywords, organic sessions, and conversion rates have benefitted from WebFX’s SEO services. Their responsive team frequently communicates on the status of their work. They are qualified and collaborative. Customers can expect a skilled extension of their team when working with WebFX.

BACKGROUND

Please describe your company and your position there.

I’m the director of corporate marketing at Lotame, a data management platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX?

We hired WebFX for help primarily with SEO.

What were your goals for this project?

We wanted to increase traffic and leads via SEO for our website.

SOLUTION

How did you select this vendor?

We had a rigorous selection process. I spoke to about ten SEO vendors and accepted proposals. Our team clicked with WebFX instantly. They had solid ideas and tips to increase our rankings for a large number of terms.

Describe the project in detail.

WebFX has provided a variety of services for our team. They’ve completed keyword research, created content, worked on technical SEO components & graphics, and even voice search.

What was the team composition?

Our primary contact is a project manager that runs the writing team.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

One of the first projects WebFX worked on was an ROI/benchmark calculator that would track our improvement month after month. Since we started our engagement with them, we’ve seen keywords increase 300%, organic sessions increase over 150%, conversion rates have doubled, and cost per lead has decreased.

How did WebFX perform from a project management standpoint?

WebFX takes the heavy lifting off our team. The project manager works with his writing team, but we mainly have a relationship with him. We communicate through email and have weekly scheduled calls. We review their work and discuss quarterly plans regarding our overall strategy. Their team usually respond within a day, outside of those planned calls.

What impresses you about WebFX?

The results speak for themselves. It is a pleasure to work with WebFX. Their professional team is an extension of ours. We work together to succeed.

Are there any areas for improvement?

More technical resources on their writing team could be beneficial. Their writing pieces have improved as our engagement has gone on. WebFX is excellent at making difficult topics accessible to the average reader so they can understand them.

5.0
Overall Score WebFX is an excellent company.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We haven't had any scheduling problems for SEO.
  • 5.0 Cost
    Value / within estimates
    We actually stopped paying for Adwords because organic traffic was so much more cost effective. Their price is worth it.
  • 5.0 Quality
    Service & deliverables
    I would highly recommend WebFX for SEO.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend WebFX.

Full-Service Digital Marketing & Web Design for Healthcare Provider

“They present options that match our vision exactly, and we’re pleased with the progress so far.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

WebFX collaborates with a pain management practice to improve and expand their online presence. Initiatives include SEO, paid campaigns, improvements to CRM, and a new effort to visually overhaul the website.

The Reviewer
 
1-10 Employees
 
East Windsor, New Jersey
Office Manager, North Eastern US Healthcare Provider
 
Verified
The Review
Feedback summary: 

There is a steady increase to traffic on the site and on social media platforms. WebFX is an active partner, submitting regular reports and keeping the timeline on track. Their transparency, communication, and hard work translate to profit and brand success.

BACKGROUND

Introduce your business and what you do there.

We are a private pain management practice based in New Jersey. I am the office manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We wanted to improve our brand visibility and company exposure throughout the state of New Jersey. We hired them to help expand our online presence.

SOLUTION

What was the scope of their involvement?

They help with a number of online aspects, including SEO, improvements to CRM, social media management, ad campaigns, and a complete visual revamp of our website. The focus is on growing our online presence both socially and organically. We have active campaigns on Google, Facebook, Twitter, and Instagram, and they’re in the beginning phases of our new website. They also monitor all of our analytics for us and send us regular reports. That involvement saves our administrators a lot of time.

Once we stabilize the redesign, we will look at new avenues to increase our presence even more. We just signed off on the new homepage layout and are brainstorming with them to create the remaining pages. They present options that match our vision exactly, and we’re pleased with the progress so far.

What is the team composition?

Our original point of contact became our account manager and primary liaison. We also work directly with a social media marketing manager and another team member.

How did you come to work with WebFX?

We were using another company that was too far away be practical or convenient. Through a web search for local companies, we found WebFX and a few other companies to interview. We asked for references, read reviews of their work, and scheduled in-house meetings for them to present to us. Ultimately, they far superseded the other companies we considered, and we decided to hire them.

How much have you invested with them?

In all, we’ve spent around $125,000 on the engagement. That includes our ad spend, which is roughly $5,000 each month.

What is the status of this engagement?

We started working together around August 2017 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Each month, we receive reports on all the statistics so we can see how we should adjust our campaigns. Month over month, we see an increase in traffic to all our platforms. Facebook page likes have surpassed the numbers we were trying to accomplish very quickly. From a business perspective, we definitely see the profits of all their hard work.

How did WebFX perform from a project management standpoint?

They do a great job and are always on top of everything. If we ever fall behind on things they need, they check in with us and make sure we’re approving things in time to meet deadlines. After our initial in-person meetings, we felt comfortable enough to switch to conference calls and email. Most of our communication is through those channels now.

What did you find most impressive about them?

The biggest thing for us is their transparency. The company we worked with previously was nowhere near as forthcoming with the costs or analytic data as WebFX is. They are a great partner and really help our business succeed in every aspect they support. The process is streamlined and their communication is great.

Are there any areas they could improve?

They’re far ahead of their competitors, and I don’t have anything I think they should improve.

Do you have any advice for potential customers?

I don’t have any specific recommendations for potential customers but to use them. If you chose to work with them, you will be in good hands.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & Content Marketing for a Masonry

"WebFX takes the time and effort to understand our unique industry."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2014 - Dec. 2018
Project summary: 

WebFX helped redesign a website to boost overall functionality and design. They now support SEO and content marketing for a variety of concrete products.

The Reviewer
 
51-200 Employees
 
Chambersburg, Pennsylvania
Laura Diller
Director of Marketing, Nitterhouse Masonry Products
 
Verified
The Review
Feedback summary: 

Search rankings and brand visibility have improved dramatically since the engagement began. WebFX’s understanding of marketing technologies helps them meet deadlines and communicate clearly. Their work demonstrates a vested interest in long-term outcomes and business needs.

BACKGROUND

Please describe your company and your position there.

I’m the director of marketing for Nitterhouse Masonry Products, a family owned and operated business located in Chambersburg, PA. We manufacture all things concrete from block to retaining walls, veneer stone, pavers, and traffic barriers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX?

We originally hired WebFX about 4 years ago to do a website redesign.

What were your goals for this project?

We wanted to make our specialty products more visible in the marketplace and raise our overall brand awareness.

SOLUTION

How did you select this vendor?

We contacted and vetted multiple companies. WebFX ultimately sold us with the complete package of great references and examples of past work.

Describe the project in detail.

After they redesigned our website, we decided to continue working with them for all of our internet marketing and SEO needs. They asked us about specific products and how they’re sought out by customers. They used that information to get an idea of how to better promote them online.

Every year, we build upon this process and explore more ways to make our company stand out and be a helpful source to our customers. One tool that they helped us create was a "locate a dealer" feature, which allows customers to find specific products in their local area.

What was the team composition?

We work closely with a small team at WebFX.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Our geographical reach has grown significantly thanks to the work WebFX has done for us. We also rank higher with keywords, especially for some of our specialty products. They do a fantastic job.

How did WebFX perform from a project management standpoint?

Their communication is great. They’re willing to explain (sometimes multiple times) anything to make sure we’re on the same page. They listen to our ideas and requests. They have the knowledge to make our ideas more practical for content and marketing purposes. The team's digital marketing knowledge was evident from start. They’ve grown to understand our business, which has helped deepen our relationship. We really enjoy working with them.

What impresses you about WebFX?

WebFX takes the time and effort to understand our unique industry. That really helps them to better market our products. They’re also able to create content that fits in line with our industry and customers.

Are there any areas for improvement?

WebFX is a great company to work with. We don't have any issues.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Design for Construction Company Subsidiary

"WebFX is well-equipped to help you navigate what is appropriate for your business."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jul. - Nov. 2016
Project summary: 

WebFX coordinated a retailer’s website redesign by transferring content to a WordPress platform. They prioritized mobile friendliness, interactive elements, and modern graphics.

The Reviewer
 
201-500 Employees
 
City of Industry, California
Coco McWade
Marketing Specialist, Quinn Company - CAT
 
Verified
The Review
Feedback summary: 

The redesign received positive reviews from ownership and customers alike thanks to a more mature and professional layout. The WebFX team remained attentive and helpful through the engagement and during an ongoing service agreement. Future clients can expect a communicative and reliable partner.

BACKGROUND

Introduce your business and what you do there.

I am the marketing specialist at Quinn Company. We sell new and used Caterpillar construction equipment, and we also service it.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Our website had not been updated at all for 11 years. We hired WebFX to design an entirely new site. We have also had a maintenance agreement with them ever since.

SOLUTION

What was the scope of their involvement?

We relied on WebFX to make our site more interactive and mobile-friendly. We also transferred the site to a WordPress platform.

What is the team composition?

We’ve primarily worked with Amanda (Senior Internet Marketing Consultant, WebFX).

How did you come to work with WebFX?

Caterpillar is very selective of the vendors it chooses. WebFX set up our original site, and they were one of three companies that WebFX authorized us to use.

How much have you invested with them?

We spent about $35,000 on the redesign.

What is the status of this engagement?

The website’s redesign took place from July–November 2016, but we have an ongoing service agreement with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our owners were very pleased with the upgrades. They loved the way it looks. Further, we believe the new site casts us in a more professional light. When customers would visit our old site, they saw how outdated it was, and that reflected poorly on us. We are much more of a legitimate entity now.

How did WebFX perform from a project management standpoint?

WebFX always respected our sense of urgency with making quick changes and completing this project. Since the launch, I still attend WordPress meetups and call Amanda afterward talking about features I’d like to implement. She has always been willing to facilitate those updates.

What did you find most impressive about them?

Amanda has taken the time to help me learn how to manage the site on my own, which I have appreciated, but there are still times when I require outside assistance. In those cases, the WebFX team is always helpful.

Are there any areas they could improve?

No. We’ve had excellent communication at all times. We’ve been quite happy.

Do you have any advice for potential customers?

It’s OK to not know exactly what you want. WebFX is well-equipped to help you navigate what is appropriate for your business.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing SEO Campaign for Security & Surveillance Company

“The relationship has been very successful; we've made our investment back over and over every month.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Ongoing
Project summary: 

WebFX provides SEO services that include overseeing Google AdWords, analytics, and reviews.

The Reviewer
 
1-10 Employees
 
Salt Lake City, Utah
Chris Orvin
President, Summit Security Solutions
 
Verified
The Review
Feedback summary: 

WebFX's efforts have significantly increased the number of visitors to the site, generating new business leads in the process that more than pay for their services. Highly communicative, responsive, and transparent in their approach - working with them continues to be a breeze.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and president of Summit Security Solutions, a security solutions provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We were looking for a vendor to help improve our online performance through SEO as we continued to grow.

SOLUTION

What was the scope of their involvement?

WebFX provides SEO services, including Google AdWords, analytics reporting, and oversight of our online reviews. They've also been educating us on the type of work they do, since we're unfamiliar with all that SEO entails.

What is the team composition?

We work directly with an assigned project manager.

How did you come to work with WebFX?

They were referred to us by a good friend of mine who had nothing but good things to say about his experience with them. Once we started growing at a faster rate, I decided to make the investment and reach out to them.

How much have you invested with them?

We spend about $1,500 on their services each month.

What is the status of this engagement?

We've been working with them since around February 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The relationship has been very successful; we've made our investment back over and over every month. In the last month, over 350 new users visited our site, an increase of 39% from the previous month. We've also gained six new business leads in the last month alone, ranging from big commercial jobs to smaller residential customers, thanks to their efforts.

How did WebFX perform from a project management standpoint?

They're very communicative and transparent, providing daily and weekly updates and reports of everything they're doing and the progress they're making.

What did you find most impressive about them?

I'm most impressed by their technical expertise. The bottom line is their work generates results. Their level of communication is also very valuable; they're always very descriptive of their timelines and courses of action.

Are there any areas they could improve?

There's nothing I can think of from a customer's standpoint.

Do you have any advice for potential customers?

Find a reputable company, because there are many SEO providers out there unable to provide the kind of results WebFX can. We've wasted our time and money with a few of them, but working with WebFX has been great for us and we knew we could trust them because we had a trusted referral.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing SEO Campaign for Fasteners Company

"Everything I want, I’m getting from WebFX."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2015 - Ongoing
Project summary: 

WebFX supplies ongoing SEO services to increase and stabilize web traffic. Their team develops clear content for Google. They are currently assisting with the company’s new site.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
MaryLouise Eckman
CEO, All Points Fasteners
 
Verified
The Review
Feedback summary: 

Over 300 users visit the site daily, and customers have increased as well. WebFX’s strong technical expertise is a notable strength. They also bring an essential perspective to their clients and are committed to facilitating open communication. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a fastener company. We’ve been in business for 35 years and recently have fostered an online presence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

I contacted them initially to help with web content. All of our pages were images, and Google doesn’t search pictures. We needed material that Google would read in their SEO.

SOLUTION

What was the scope of their involvement?

I was only planning on staying with WebFX for a year. I wanted around 500 visitors to the website per day. At the time, we had about 35 visitors.

We were one of the first fastener companies online, so this was new territory. Their team made our content look professional and cleaned up the background of our website. We have around 200 pages on our site. They made sure all the content would look great for Google. All of our charts were images, and their team transferred them into written data.

We are currently updating our website with an outside webmaster, and WebFx is helping with the switchover, making sure the company doesn’t lose any rankings. They have even given us hints on ways to boost our ranking on our new website.

What is the team composition?

I work with a designated project manager.

How did you come to work with WebFX?

I searched online and found the ten highest rated SEO companies. I called all of them and chose WebFX.

How much have you invested with them?

Initially, it was $2,000 a month for the first year; now it’s about $1,000 a month.

What is the status of this engagement?

We started working with WebFX in October 2015, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re one of the top fastener stores online. We’re now at about 350 to 400 visitors a day. At first, it was difficult to track where the traffic was coming from. We have a chatbox where we’ve received some visitors. Our sales and number of customers have increased. I haven’t been dependent on salespeople to break leads because of the increase in customers.

How did WebFX perform from a project management standpoint?

I have no complaints regarding their project management. We have a scheduled phone call, but I can call whenever I have a question. WebFX is always accessible to me. This whole process has been smooth so far.

The project manager and I have open communication with each other. If I see something online about SEO, I ask about it. She’s an expert and will give her opinion on whether we should use it. I feel like she’s part of the company because she knows us. Their team also works well with the outside webmaster.

What did you find most impressive about them?

It is difficult to choose. WebFX offers different services and gives my company their best. Their team writes great content and offers up new information on things I haven’t heard of before. This information helps me prepare for changes on my website and working with Google. They are true SEO experts.

Are there any areas they could improve?

Not as far as I’m concerned. Everything I want, I’m getting from WebFX.

Any advice for potential customers?

Make sure to ask any questions you have. Have an open line of communication.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO, PPC, and Content Marketing for Healthcare Tech Company

"By constantly monitoring our progress, they continually optimize strategy and find new changes to make." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

Tasked with fixing a poorly coded WordPress site, WebFX cleaned up page errors and replaced duplicate content. They manage SEO and AdWords campaigns and provide metrics reports from Google Analytics.

The Reviewer
 
51-200 Employees
 
Newtown, Pennsylvania
Marketing Communications Director, Healthcare Tech Company
 
Verified
The Review
Feedback summary: 

Since WebFX revamped the site with optimized content, it now ranks for 2,258 more keywords than before. Paid and organic traffic have increased by 94% and 97% respectively, yielding new leads. Communicative and organized, the team maintained a smooth and transparent workflow.

BACKGROUND

Introduce your business and what you do there.

I'm the director of marketing and communications at a healthcare and IT company. My role is responsible for aspects of our internal communications like blogs, articles, and event coordination. I also oversee and manage external vendors like WebFX and our PR agency. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Our website was in terrible shape. To save costs, our company had hired an offshore software team that didn't use best practices to build it. It was hosted on WordPress but didn't utilize that platform's strengths. Instead of using a template, it had sloppy custom coding and over 1,000 page errors. The duplicate content was also hurting our SEO. 

We then hired an SEO consultant, but it wasn't clear how they were spending their time. It didn't feel like they were offering the right value. After seeing no improvements month over month or even year over year, we decided to switch vendors.

SOLUTION

What was the scope of their involvement?

Having fixed our website errors, WebFX now works with us on SEO, including content writing. They also support our PPC marketing campaign for Google AdWords. Their account manager visits our office annually to review how well we met our goals for the previous year. She then helps us establish goals for the upcoming year and usually compiles a strategic plan to achieve them. 

Typically, our VP of marketing and I map out the metrics we need to report on a weekly and monthly basis to our executive management. WebFX uses Google Analytics along with their own cloud-based tools to track conversions from SEO, PPC, and overall lead generation from the site. I use Act-On for marketing automation. The team provides explanations for any of our questions. They've been very accommodating about sending updated metrics when needed.

What is the team composition? 

We have a specific account manager. She's been our main point of contact for the last few years. It's been great to have that consistency rather than being shifted around. Some copywriters also work on our account, but I never really have direct contact with them. 

How did you come to work with WebFX?

We found WebFX through an internal recommendation from one of our employees. He either used them in the past at a previous company or had heard from a friend that they did great work. We decided to reach out and give them a call. 

How much have you invested with them?

Not counting the ad spend, we pay WebFX about $2,000 each month. 

What is the status of this engagement?

We've been working together since January 2016. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX fixed all the errors that were on our site, which was a major success. We've been increasing our web traffic by almost 100% annually. The number of site visitors who found us through search engines doubled after the first year. Leads are continually coming in, and many people indicate they found us on Google.

Having started with 375 keywords in March 2016, we now rank for 2,633 search terms as of October 2018. As a result of their work, we saw the following percentage increases: 96.86% for organic traffic, 101.20% for overall goal completions, 135.71% for organic goal completions, and 93.55% for paid goal completions.

How did WebFX perform from a project management standpoint?

The experience has been really great. Our account manager has always been very responsive and easy to reach via phone and email. Every agency tends to pitch themselves as an extension of your in-house marketing team, but that's actually the case with WebFX. 

Whenever we call, they either have a recommendation or offer to help us out if we need it. Every Friday they send industry updates like Google algorithm changes or new developments in SEM. We have biweekly calls and speak regularly. They always provide the metrics on time.

What did you find most impressive about them?

WebFX has provided great SEO services. Staying on top of this continually changing field is critical. They definitely know what they're doing, and it seems to work. By constantly monitoring our progress, they continually optimize strategy and find new changes to make. 

Are there any areas they could improve?

Not necessarily. The only thing we struggle with is the lack of a dedicated content lead for our account. Our products and services can be complicated to understand, and the copywriters aren't as close to our project as our account manager. At times, the direction can be slightly off or inaccurate. This is understandable; we don't expect everyone to be an expert about our technology. Their copy is usually a good starting place that requires a decent number of edits.

Do you have any advice for potential customers?

The process went really well when we kicked it off. Since our website was such a mess, maybe we could have started the relationship by building a new one instead of trying to fix all the existing problems. With that in mind, we've been engaged with them for a few years now and are finally working on a new website. We're collaborating with the team to make sure our new plans for the design are SEO-friendly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing for Hearing Aid Retailer

“WebpageFX is great at what they do, they are very knowledgeable about online marketing.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

WebpageFX provides digital marketing services focused on increasing online visibility. Their services include creating blog content, managing Google listings, and collecting images to display on a website.

The Reviewer
 
11-50 Employees
 
Camp Hill, Pennsylvania
Taryn Allander
Vice President, Beltone
 
Verified
The Review
Feedback summary: 

WebpageFX’s marketing strategies resulted in links back to the website and increased traffic. They also provided enough content to support blog and social media campaigns. The team’s responsive communication and detailed work ethic assure all results meet the expectations.

BACKGROUND

Please describe your company and your position there.

I am the vice president of Beltone. We are a hearing aid company with 13 offices in central Pennsylvania and one in Maryland. My responsibilities include digital marketing, payroll, and managing online leads, social media, and the network of Patient Care Coordinators at each of our offices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebpageFX?

We wanted a partner to grow our online presence, help write our blog posts, and manage our Google listings, as well as some additional services.

What were your goals for this project?

Our main goal was to effectively manage and leverage our online presence.

SOLUTION

How did you select this vendor?

A former employee, who initiated a lot of our digital outreach efforts, suggested we use WebpageFX.

Describe the scope of their work in detail.

We had multiple meetings to discuss different options for the direction we wanted to go with our online presence. WebpageFX reviewed our website and determined what elements we could improve or fix, and then we proceeded from there. Some of the work they provided included writing blog posts and creating images for our website. The team continues to work with us.

What was the team composition?

We work with an account manager, who passes on tasks to the appropriate WebpageFX employees. The team size changes based on our needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a result of WebpageFX’s efforts, we received a few linkbacks to our website, which helped increase our traffic. Their web design strategies produced an aesthetically pleasing interface. We also now have a variety of images and blog posts to support our social media efforts.

How effective was the workflow between your team and theirs?

The workflow between our team and their team has been great. We communicate whenever we feel we need to, and their team is quick to follow up with any of our comments or requests.

What did you find most impressive about this company?

WebpageFX is great at what they do, they are very knowledgeable about online marketing. Their blog posts are beautiful and informative. I also appreciate how diligent our account manager, and the other staff, are in their work on our project.

Are there any areas for improvement?

Honestly, I can’t think of any areas they need to improve. We have had a great experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design, SEO and Content for Insurer

“I get more than I pay for, which I’m very happy with. They’ve done a great job.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2016 - Ongoing
Project summary: 

WebpageFX redesigned a large WordPress website, optimizing for SEO and managing keyword targeting.

The Reviewer
 
11-50 Employees
 
Albany, New York
Chris Migliaro
VP, Capital Gate Insurance Group
 
Verified
The Review
Feedback summary: 

Site traffic and page rankings have increased and new leads generated represent larger potential customers. WebpageFX takes a structured approach that is attentive and well-articulated. They ensure that talented, strong teams bring needed capabilities.

BACKGROUND

Introduce your business and what you do there.

I’m Vice President at Capital Gain Insurance Group, a midsize independent insurance agency based in Albany, New York.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebpageFX?

We needed SEO support. I knew that the best money spent is spent online targeting people that want to buy insurance.

SOLUTION

What was the scope of their involvement?

WebpageFX redesigned our 100-page WordPress website and optimized it for SEO, which took three or four months. They worked with me to develop keyword targeting including page titles and meta descriptions. They continue to work with us on SEO. We launched a blog for which they help with the content and editing.

What is the team composition?

I worked directly with four or five people. There were at least two or three more people working with them.

How did you come to work with WebpageFX?

I found them through an online search. I interviewed them and two other companies.

How much have you invested with them?

I’ve spent between $35,000–$40,000.

What is the status of this engagement?

We started working together in June 2016 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My organic traffic is up and my page placement has significantly increased. I’m between spots one and three on Google for 39 of our top 100 keywords. We are generating new leads coming in through our website quantitatively but also qualitatively as a result of the high-quality content on our site. We’re starting to see bigger corporations with bigger premiums come to us.

How did WebpageFX perform from a project management standpoint?

We communicate via email and phone and use Basecamp to track tasks. They’re very attentive. If they can’t take my call, they get back to me right away. I know they’re on top of things. They take a very structured approach and explain things well. I've always enjoyed working with their team.

What did you find most impressive about them?

I think they're talented people and I like the way they run their company. They're very structured in terms of how they develop their teams with necessary capacities, from developers to writers.

I get more than I pay for, which I’m very happy with. They’ve done a great job.

Do you have any advice for potential customers?

I like to be proactive but not every client does. They do a good job either way.

4.5
Overall Score It's hard to be perfect.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer