Partner with the most proven and trusted digital marketing agency and start overtaking your competitors with SEO, PPC, web design, content marketing, and so much more - today. The results we've driven for clients over the last 5 years are unmatched:
💰 $3 billion in customer revenue generated for clients
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📈 12.9 million transactions generated for clients
Join forces with over 550 digital marketing experts to reach your goals. Just ask our customers, who have given us a client recommendation score that leads the industry and beats the nationwide average by more than 485%.
With WebFX, you get an unbeatable combination of our expert team and MarketingCloudFX, our revenue acceleration platform. MarketingCloudFX allows you to:
↔️ Unify and connect all your marketing & sales data
🎯 Build highly targeted ad segments of users visiting your websites
📋 Accurately track and attribute all web leads, sales and phone calls
Read our client reviews on Clutch to hear firsthand from customers the impact that partnering with our team has had on their business. You'll hear about how our team takes the time to get to know the ins and outs of your business and aligns our campaign strategy with your business goals. You'll hear about the business impact we've had on businesses with aggressive growth goals. And you'll hear over and over again how valuable WebFX's partnership is to companies looking to expand digital revenue generation.
Reach out to WebFX and connect with one of our digital experts to learn about how we can help you achieve your business goals.
"If a problem arises, we email our project manager, and they resolve it within the same day."
Dec 1, 2022
Marketing Manager, Cornett Roofing Systems
Hanna Brown
Construction
11-50 Employees
Online Review
Verified
WebFX develops SEO and PPC campaigns for a roofing company. They've audited the client's website, determined the areas for improvement, looked for keywords, and worked on backlinks and alt tags.
WebFX has helped the client boost their keyword rankings, making them appear on Google's first and second pages. Their team's communication and knowledge enable them to develop effective SEO and PPC strategies. Moreover, they lead monthly meetings and allow the client to monitor them on WebFX Cloud.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the marketing manager at a roofing company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire WebFX, and what were your goals?
We hired them to improve our SEO and PPC
SOLUTION
How did you select this vendor and what were the deciding factors?
We interviewed 4 companies and decided on WebFX based on their presentation, benefits and pricing.
Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.
The began by doing a site audit and determined our problem areas. Once we figured that our they started working on finding keywords, backlinks, alt tags and more to help improve our organic listings. They also did a deep dive in our PPC account and worked to determine the best strategy to take.
How many people from the vendor's team worked with you, and what were their positions?
We were assigned a project manager who works with a team of various web experts.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our keyword rankings jumped quite a bit making us appear on 1st and 2nd pages of google where before we were not showing up.
Describe their project management style, including communication tools and timeliness.
We use the WebFX cloud to see what the team is working on and meet monthly with our project manager to see what is going on and what next steps are. If a problem arises, we email our project manager, and they resolve it within the same day.
What did you find most impressive or unique about this company?
Their communication and knowledge is unmatched.
Are there any areas for improvement or something they could have done differently?
I wish they took the time to teach us how they are doing certain things so we are able to increase our knowledge.
SEO & PPC Services for Customer Management Solutions Co
Pay Per ClickSearch Engine Optimization
$50,000 to $199,999
Feb. 2023 - Feb. 2024
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"The team is amazing to work with. They are a wonderful partner."
Oct 27, 2023
VP of Mktg Communications, Customer Management Solutions Co
Anonymous
Software
Tempe, Arizona
501-1,000 Employees
Online Review
Verified
WebFX provides ongoing PPC and SEO services for a customer management solutions company. The team is responsible for Google Ads, ABM ads, technical SEO, link building, and copywriting.
Thanks to WebFX's efforts, the client has seen a 95% increase in traffic and a 45% improvement in qualified demo requests. The team takes the time to explain their processes and provide updates. Moreover, they're responsive, knowledgeable, available, and highly communicative partners.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP, Marketing Communications of a software company
Describe what your company does in a single sentence.
We provide customer experience management solutions including billing and payments, mapping, mobile apps, proactive communications, and AI solutions to some of the largest utility, insurance, and government entities across North America.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Increase web traffic from key vertical industries
Increase organic share of voice versus competitors
Increase qualified sales opportunities from the website
SOLUTION
How did you find WebFX?
Referral
Why did you select WebFX over others?
High ratings
Great culture fit
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
We are engaged with WebFX for PPC activities including Google Ad management, retargeting, and ABM ads and for SEO activities including techical SEO, link building, and copywriting.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Traffic is up for key industries by 95% YoY
Qualified demo requests are up 45% Y0Y
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our project manager, Carly, is phenomenal. She takes the time to explain everything they are doing and let's us know when there are actions for us. She is extremely responsive and knowledgable.
What was your primary form of communication with WebFX?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The team is amazing to work with. They are a wonderful partner.
Are there any areas for improvement or something WebFX could have done differently?
They have so many tools at our disposal in their platform that it can difficult to know where to start. It would be nice if that was more user friendly. However, the team is always available to help point us in the right direction.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
SEO & PPC for Remotely Operated Vehicle Manufacturer
AdvertisingContent MarketingConversion OptimizationDigital StrategyPay Per ClickSearch Engine Optimization
Confidential
Nov. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"WEBFX's team was not only adaptable but also proactive."
Oct 17, 2023
Digital Strategist, Remotely Operated Vehicle Manufacturer
Anonymous
Engineering
Canada
51-200 Employees
Online Review
Verified
WebFX provides SEO and PPC services for a remotely operated vehicle manufacturer. They've also conducted a thorough analysis of the market, tailored a digital marketing strategy, and created engaging content.
With WebFX's help, the client has seen a noticeable increase in organic and referral traffic. They've also seen an increase in high-quality leads and an improvement in conversion rates. Thanks to the team's effective digital marketing efforts, the client's sales and revenue have also grown.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Digital Strategist of an engineering company
Describe what your company does in a single sentence.
Our company manufactures remotely operated vehicles (ROVs) for underwater exploration and inspection.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Improve Analytics & Tracking
Increase SEO Leads
Increase PPC Leads
SOLUTION
How did you find WebFX?
Online Search
Why did you select WebFX over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from WebFX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Market Research and Analysis: Conduct a comprehensive analysis of the underwater exploration and ROV industry to identify target audiences, competitors, and market trends.
Digital Strategy Development: Develop a digital marketing strategy tailored to our company's specific goals and budget.
Search Engine Optimization (SEO): Optimize the website for search engines to improve organic visibility. Keyword research and on-page optimization. Monitoring and reporting on SEO performance.
Content Marketing: Assist with research on high-quality, engaging content relevant to underwater exploration and ROVs, including blog posts, articles, videos, and infographics. Content calendar and publication schedule.
Paid Advertising (PPC): Plan and manage pay-per-click (PPC) advertising campaigns on platforms like Google Ads and Bing Ads. Keyword research, ad copy creation, and budget management.
Analytics and Reporting: Regularly monitor website and campaign performance using tools like Google Analytics. Provide detailed reports with insights and recommendations.
Conversion Rate Optimization (CRO): Optimize landing pages and user journeys to improve conversion rates. A/B testing and analysis of conversion data.
Key Deliverables: Monthly progress reports, including website analytics, campaign performance, and key performance indicators (KPIs). Executed PPC campaigns with performance data. SEO optimization reports and keyword ranking updates. Conversion rate optimization recommendations. Updated digital marketing strategy based on evolving goals and market conditions.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased Website Traffic: A noticeable increase in organic and referral website traffic over time, indicating improved online visibility.
Lead Generation and Conversion Rates: A rise in the number of high-quality leads acquired through the website, along with improvements in conversion rates on landing pages or contact forms.
Revenue Growth: An increase in sales and revenue directly attributed to digital marketing efforts, including campaign-driven sales.
Keyword Ranking Improvements: Enhanced search engine rankings for targeted keywords, leading to more organic traffic from search engines.
Click-Through Rates (CTR) and Ad Performance: Improved click-through rates and ad performance in pay-per-click (PPC) campaigns, leading to more cost-effective advertising.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
WEBFX's project management was particularly impressive. They provided us with a well-defined project plan, which included timelines for each aspect of our digital marketing campaign. This clarity allowed us to have a clear understanding of what to expect and when. We found their adherence to deadlines to be reliable and dependable, which helped us stay on track with our marketing initiatives. Moreover, WEBFX was highly responsive to our needs.
They maintained open lines of communication throughout the project, formally meeting on a monthly basis with email correspondence in between, promptly addressing any questions or concerns that arose. Their team was accessible and approachable, making it easy to discuss strategy adjustments, campaign performance, and any specific requirements we had.
What was your primary form of communication with WebFX?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What we found most impressive and unique about WebFX is their remarkable ability to comprehend the intricacies of our complex industry in a niche market of underwater exploration and remotely operated vehicles (ROVs). Even more impressive was their agility in adjusting strategies on short notice.
WEBFX's team was not only adaptable but also proactive in responding to these changes. They would swiftly modify campaigns and strategies to stay aligned with our needs and the dynamic nature of our industry.
Are there any areas for improvement or something WebFX could have done differently?
At this time, I'm genuinely satisfied with WEBFX's services, and I can't think of any areas for improvement or anything they could have done differently. The open communication and performance of their team has continuously impressed us time after time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev, Mktg Strategy & SEO for Private Flights Provider
Marketing StrategySearch Engine OptimizationVideo MarketingWeb Development
Confidential
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I am continually impressed with the talent of the entire team and the proactive recommendations."
Oct 12, 2023
Marketing Manager, GrandView Aviation
Glenn Christenson
Transportation
Middle River, Maryland
51-200 Employees
Online Review
Verified
WebFX has built a new website and digital marketing strategy for a private flights manufacturer. The manages all the client's digital strategies, including SEO, PPC, and social media marketing campaigns.
WebFX’s work has resulted in high-quality leads, better Google ranking, optimized PPC rates, and more site traffic. WebFX's team is talented and provides proactive recommendations to grow the client's business. The team delivers work on time and provides extensive reports, being responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of GrandView Aviation
Describe what your company does in a single sentence.
GrandView Aviation is a part 135 Charter Operator offering private flights for customers on our own fleet of super light jets, from 11 bases coast to coast.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Build a new website and digital marketing strategy to support our new GrandView Transplant brand
Help our company engage with target audiences in our two verticals - luxury charter and transplant transportation
Create and execute a robust digital marketing strategy for our private charter organization
SOLUTION
How did you find WebFX?
Our previous CEO found the company
Why did you select WebFX over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from WebFX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Too much to detail. Basically all digital strategies including website development, SEO,PPC, Salesforce integration, Social Media, etc.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
lead generation - quantity & quality, SEO, google ranking, optimized PPC rates, site traffic, etc.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Projects always delivered on time, and all account execs report extensively but more importantly, treat our company as if it were their own, proactively offering suggestions often.
What was your primary form of communication with WebFX?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I am continually impressed with the talent of the entire team and the proactive recommendations to help grow our business. I can't speak highly enough about our relationship, and would be happy to act as a referral if every asked. I have been Marketing Director at many companies in my 40+ year career and this agency ranks at the very top!!!
Are there any areas for improvement or something WebFX could have done differently?
No improvements ever necessary when you are at the top of your game!!!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Honored to recommend WebFX to anyone!!!!
SEO, PPC & Content Marketing for Insulation Distributor
Content MarketingPay Per ClickSearch Engine Optimization
$10,000 to $49,999
May 2022 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"They have been excellent at leveraging the wealth of knowledge and expertise that WebFX has across their team members."
Oct 12, 2023
Digital Marketing Manager, Insulation Distributor
Anonymous
Construction
Charlotte, North Carolina
501-1,000 Employees
Online Review
Verified
WebFX provides SEO, PPC, and content marketing for an insulation distributor. The team's tasks have included keyword optimization, localized SEO, content writing, PPC campaign improvements, and A/B testing.
Thanks to WebFX's efforts, the client has seen improved traffic, PPC results, and keyword rankings across multiple web pages. The team excels at communication, execution, and troubleshooting, earning the client's trust. WebFX's cross-disciplinary expertise and willingness to find answers stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Digital Marketing Manager of a construction company
Describe what your company does in a single sentence.
We are a specialized insulation distributor
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Improve keyword optimization
Increase web traffic
Increase site conversions
SOLUTION
How did you find WebFX?
Referral
Why did you select WebFX over others?
Referred to me
How many teammates from WebFX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Executed on localized search optimization for all branch locations.
Developed and published multiple long form content pieces with graphics to improve SEO and keyword ranking.
Ongoing improvements to PPC campaigns, including A/B testing, geographic optimization based on past performance, and tailoring copy to improve click through rate, resulting CTR of over 5%
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved web traffic across multiple webpages.
Improved PPC results across multiple websites.
Improved conversions across multiple webpages.
Increased number of keyword rankings across multiple websites.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team I have worked with at WebFX (Shannon and Alyssa) have been excellent communicators and trustworthy partners in strategy and execution. They have anticipated my needs, offered solutions and tools to increase my small team's bandwidth, and supported troubleshooting whenever it's been needed.
What was your primary form of communication with WebFX?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They cross disciplinary expertise. My account manager might not know exactly how to do something, but someone they work with does or knows the answer. They have been excellent at leveraging the wealth of knowledge and expertise that WebFX has across their team members.
Are there any areas for improvement or something WebFX could have done differently?
My only suggestion would be to maybe have a bank of training resources for the wide range of tools WebFX offers. There's so much WebFX can do and I love the live trainings they offer, but sometimes it could be useful to have recording trainings that can be accessed on demand.
RATINGS
4.5
"My account managers have been 5 stars, but I do know that have been some difficulties previously with other account managers (only reason it's not 5 stars, Alyssa and Shannon are ABSOLUTELY 5 stars)"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"Regularly exceed this. Very much under promise and over deliver."
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
"Same reason as overall experience. The only reason I would hesitate is that I am aware that some other account managers have not been as excellent as Alyssa and Shannon.
Web Redesign, SEO & PPC for Adoption Agency
Content MarketingPay Per ClickSearch Engine OptimizationSocial Media MarketingWeb Development
$10,000 to $49,999
Aug. 2020 - Ongoing
5.0
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"I find them to be very informative and workable."
Oct 12, 2023
Executive, Abby's One True Gift Adoptions
Anonymous
Healthcare
50070 Dexter, IA
1-10 Employees
Online Review
Verified
WebFX has helped redesign the website of an adoption agency. The team has improved the site's overall look and implemented new backend features, including an online form. They also provide SEO and PPC services.
Thanks to WebFX's efforts, the client has managed to lower their Google Ads' CPC rate from $25 to $5; they've also noticed a major improvement in their site's organic traffic. The team is thorough with their work and patiently guides the business through the process. They're also very responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm an executive of Abby's One True Gift Adoptions
Describe what your company does in a single sentence.
We are a domestic child placing adoption agaency
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Build upon our google ads ROI
Improve our organic search presence
Redesign our webiste for optimize ROI
SOLUTION
How did you find WebFX?
Online Search
Why did you select WebFX over others?
High ratings
Company values aligned
How many teammates from WebFX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
WebFX provided an updated visual and behind-the-scenes functionality website for our company. They integrated online form submission as well as functionality that improved our interaction with clients via chat on online methods. Additionally, they strategized and implemented an SEO strategy to drive more clients to our site organically. Lastly, they improved the ROI on our paid advertising via Google Ads.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They were able to lower our Cost Per Click in Google Ads from $25 PPC to $5 PPC. This worked very well for Google Ads ROI. They have a fantastic team that understands the Google Ads subspace and is able to create competitive online ads. We have seen improvements in our website’s organic presence. The visual aspects of the redesign on our website are very current with the client demographic we are hoping to attract.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were spot on every time. Very responsive in information and timing. Via video chat, , phone conversations, email, texting, we were able to walk through the process seamlessly.
What was your primary form of communication with WebFX?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I find them to be very informative and workable. Never felt like I wasn’t the priority. Fantastic interactions every time
Are there any areas for improvement or something WebFX could have done differently?
None
RATINGS
5.0
"Great experience"
Quality
5.0
Service & Deliverables
"Very knowledgeable about what they do."
Schedule
4.0
On time / deadlines
"Hoping for quicker turnaround on the website design. Some unexpected things did throw a speedbump in the way. I have impatient tendencies. The end result was fantastic. desing"
Cost
4.0
Value / within estimates
"SEO expenditures are always undervalued in relation to the work/expertise necessary. WebFX is the first SEO oriented company that I felt delivered results."
Willing to Refer
5.0
NPS
"Great company that provides a wide range of service options
SEO & PPC Services for Christian Church
Pay Per ClickSearch Engine Optimization
Confidential
Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"WebFX has been willing to learn how we want to be advertised and doesn't make any assumptions."
Oct 11, 2023
Operations, Christian Church
Anonymous
Nonprofit
New York City, New York
1-10 Employees
Online Review
Verified
WebFX provides ongoing SEO and PPC services for a Christian church. The team is responsible for optimizing online searches and implementing campaigns to increase attendance and membership.
Thanks to WebFX’s efforts, the client has seen an increase in attendance and a boost in their YouTube channel's views. The team consistently meets deadlines and is quick to address any questions. Moreover, they work hard to find opportunities for the client and generate results.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations of a nonprofit company
Describe what your company does in a single sentence.
We are an inclusive Christian church located in downtown New York City.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Increase our membership
Help deliver our message online
Find like minded people of faith.
SOLUTION
How did you find WebFX?
Referral
Why did you select WebFX over others?
Referred to me
How many teammates from WebFX were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Optimize search on line to reach like-minded people looking for a church.
Increase attendance.
Reach those are are remotely interested in our message.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Physical attendance increased. Increased views to our You Tube Channel.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Paul at WebFx consistently met all deadlines. He was available to discuss any questions we may have had regarding our online marketing and discussing our demographic reach.
What was your primary form of communication with WebFX?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Since we are church, this was unknown territory for a SEO company. WebFx did not give up or relegate us to a side project. They worked really hard to find opportunities for us. We see the results when new people find us and let us know that it was via online search. WebFX has been willing to learn how we want to be advertised and doesn't make any assumptions on why we wanted the messaging.
Are there any areas for improvement or something WebFX could have done differently?
WebFX is the second SEO firm that we have tried and they have the resources that smaller shops do not have. I cannot think of anything they could have done differently.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO, Content Marketing & Web Design for Screen Rooms Company
"They have been extremely valuable in helping us optimize Google to our advantage."
Oct 11, 2023
Office Manager, Screen Rooms Company
Anonymous
Construction
Harrisburg, Pennsylvania
11-50 Employees
Online Review
Verified
WebFX has redesigned a screen rooms company's website and continues to optimize it. WebFX supports the client with SEO and content marketing services through blog posts and reviews of optimum keywords.
WebFX’s work has increased the client's leads and appointments, meeting expectations. The team has a great understanding of the client's market and their support has been extremely valuable for the client. WebFX is communicative and provides timely responses to the client's questions. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Office Manager of a screen rooms construction company
Describe what your company does in a single sentence.
We build sunrooms, patio enclosures and screen rooms.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Increase leads
Improve our google position
SOLUTION
How did you find WebFX?
I knew someone there
Why did you select WebFX over others?
Pricing fit our budget
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
WebFX redesigned our entire website and continues to optimize it through blog posts and reviews of optimum keywords. Through our website, lead generation is a main focus and meet regularly with our internet marketer to make sure we are moving in the right direction with goal at the forefront.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We continually look at leads and appointments that come in through our website or google searches and compare that to previous months and now years as well.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
WebFX continues to be very responsive to our goals and as needed whenever we have questions. Their timely responses have made working with all members of their team helpful. We know they will answer any questions and if someone doesn't know something, they find out and get back to us. Their responsiveness is one of their key strengths.
What was your primary form of communication with WebFX?
In-Person Meeting
What did you find most impressive or unique about this company?
They have a great ability to read the market as it relates to our industry on the internet. They have been extremely valuable in helping us optimize Google to our advantage.
Are there any areas for improvement or something WebFX could have done differently?
While it's great they offer advancement for their employees, we have had several internet marketers and it always takes some time to get into groove with a new person.
UPDATED REVIEW
This review was published on June 4, 2021.
Barb Mills
Office Manager, PASunrooms Inc
Construction
1-10 Employees
Harrisburg, Pennsylvania, United States
$50,000 to $199,999
Aug 2017 - Ongoing
Project summary
WebFX has redesigned the website of a sunroom construction firm; they’ve helped simplify the contact form to attract customers. Now, they provide digital marketing services, including SEO and PPC campaigns.
Feedback summary
The website has successfully helped to attract more customers, and WebFX’s efforts continue to deliver growth through the SEO and PPC campaigns. The team is very professional, responsive, understanding, and helpful. They lead an efficient project management, providing access to useful tools.
BACKGROUND
Introduce your business and what you do there.
I’m the office manager at PASunrooms. We build sunrooms and home additions. We do some commercial, but 90% of what we do is for residential buildings.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with WebFX?
We had a website for years, but we weren’t really using it. As we began to move more and more into the digital age, we realized that we were missing out on a big chunk of business possibilities.
We started looking around and interviewed several companies to revamp our website and work with us as a digital marketer.
SOLUTION
What was the scope of their involvement?
Initially, we contracted WebFX to redesign our website. We spent several months going back and forth with the sites we had and redesigning them with new pictures, colors, and different things to try to grab people's attention when they land on our website.
The biggest thing about the redesign was the update on our contact form. They made it easier to fill out information so we could follow up and make appointments with people interested in sunrooms. In our old website, we had a contact form but we weren’t getting the information. Some of it was user error because we weren’t as savvy as we should’ve been about how the site worked and how to get information off of it.
WebFX streamlined the process so we could get the information almost immediately when people filled out the contact form. They also worked with us to make the contact form short and simple. Our original one asked too many questions, and we decided that was a turnoff.
When the site went live, we continued to meet with WebFX to analyze the metrics so we could see who was going to our site, if we were reaching the people we wanted, what we could do better, and what changes we needed to make. Now, we use WebFX as our Internet marketer. They’ve developed an SEO strategy and campaign, and a PPC campaign. They do blog pages for us, and they’ve really been making sure that our Internet presence is what it’s supposed to be.
What is the team composition?
For the redesign, we worked with 2–3 people that were part of their design team. They were responsible for taking our input and translating it into the website we wanted. We worked with them for several months, and then we were transferred to an implementation team until the site was up and running. There were probably two people on that team.
Ultimately, we were switched to an Internet marketing team. We had someone assigned to our account, so now we deal with one person on an ongoing basis.
How did you come to work with WebFX?
One of the founders went to college with my daughter, so I knew him before he went to WebFX. I really liked him and thought it was worth a shot because we knew we wanted to go in that direction.
We interviewed several companies, but part of the reason we went with them was that they were predominantly young — most of them were under 30. We were a small company, and we were all over 30, so we wanted to work with a company that really understood Internet marketing and could explain it to us in order to make smart decisions going forward. WebFX was both respectful of what we knew and accommodating to the fact that we had a lot to learn.
How much have you invested with them?
We’ve probably spent between $50,000–$70,000.
What is the status of this engagement?
We started working with them in August 2017, and we have an ongoing partnership.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
First, we basically saw an increase in the number of appointments that were made. When someone called, we made an appointment and asked how they heard about us. More and more, we were hearing customers saying they’d found us through Google or that once they’d found us, they'd filled out the contact form on the website.
We’re still seeing growth through our SEO and PPC campaigns, and WebFX suggests ways to make them better on a regular basis. We continue to spend a significant amount of money every month with them, so it’s important that we still feel that we have a productive partnership.
How did WebFX perform from a project management standpoint?
Overall, I don’t have any complaints. If my Internet marketer doesn’t have the answer to something, they have a whole slew of people behind the scenes, so they can get the answers and then get back to us in a pretty timely fashion.
They’ve been really responsive, and they’re great to work with. Every time we have an idea, they’re very receptive. Even though we’ve been working with them for several years, I don’t feel that we’re on the back burner or that they don’t really care about us anymore.
We meet with them once a month to look at our metrics, fine-tune our strategy, and move forward to make changes. They still seem to be working on our account, so I don’t feel like anything has gotten stale.
We initially met them in person, and then we went to Zoom. They have multiple marketing tools, and we have access through them because they’re linked to our account. We go into the WebFx webpage and there are certain things within their marketing cloud that we can access — performance metrics, different kinds of competitor analysis, and different Google analytics.
What did you find most impressive about them?
It’s probably both their professionalism and their ability to listen to what we want and give us concrete ideas on how to accomplish those goals.
Are there any areas they could improve?
During the design process, we occasionally felt that things were taking longer than they should, but I don’t know if those were unrealistic expectations on our part.
Overall, WebFX has worked really hard to have good communication and give us realistic expectations. I don’t really have negative things to say about them.
Do you have any advice for potential customers?
Whether you go with WebFX or some other company, you need to look at both short and long-term goals and have clear milestones. When we first met with WebFX, they gave us a timeline that marked where we would be by any point in time. We had very concrete goals, and they were good at meeting them.
Therefore, I would encourage someone who was looking at potentially partnering with an Internet company of any kind, to make sure that they have specific goals and they hold the company accountable because it’s really easy to get lost in the shuffle.
Star Ratings
Overall rating: 5
Quality: 5
Cost: 4.5
Schedule: 4.5
Willing to refer: 5
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & PPC Services for LED Video Walls Provider
Pay Per ClickSearch Engine OptimizationWeb Development
$50,000 to $199,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The attention to detail, communication, and engagement with our brand has far surpassed expectations."
Oct 11, 2023
Marketing Director, Refresh LED
Nathanael Verones
Business services
Mechanicsburg, Pennsylvania
11-50 Employees
Online Review
Verified
WebFX provides SEO and PPC services for a LED video wall provider. WebFX reviews and optimizes the client's Google Ads campaigns and supports their SEO strategy with the goal of driving more leads.
WebFX’s work has led to a 150% increase in the client's web traffic and a 40%–60% growth in lead generation year-over-year. The client has also seen a 30%–50% decrease in their campaigns' cost per lead rates. WebFX meets deadlines, provides weekly updates, and has excellent communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Director of Refresh LED
Describe what your company does in a single sentence.
We sell, install, and service LED video walls.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Organic Marketing (SEO)
PPC
Building brand recognition
SOLUTION
How did you find WebFX?
Online Search
Why did you select WebFX over others?
High ratings
Close to my geographic location
Great culture fit
Good value for cost
Company values aligned
How many teammates from WebFX were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The expectation of the project was as follows:
Build a stronger organic (SEO) presence to drive more leads and traffic to our website.
Review and optimize our PPC (google ads) to generate more leads and drive additional traffic to our website.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A 150% year-over-year increase in traffic on our website every month. A 40%-60% increase in Lead generation year-over-year every month. A 30%-50% decrease to our CPL for PPC and Organic search.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their projects were laid out on reasonable timelines and expectations were clearly communicated from the start to the end of each project. We were given weekly updates at the beginning of building our SEO which helped us understand and stay in the loop for brand consistency. Overall WebFX held a level of communication that is excellent, which exceeds any standards of expectations.
What was your primary form of communication with Refresh LED?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The attention to detail, communication, and engagement with our brand has far surpassed expectations.
Are there any areas for improvement or something Refresh LED could have done differently?
We once had an issue where our blogs disconnected from our organic traffic on Google. This resulted in a dip in our traffic for a short time period. The fault came from our Web developer making changes without notifying us or WebFX.
However, once WebFX caught the issue and we addressed the situation we were able to make the changes necessary to make sure the issue never happened again. This level of conflict resolution was a Professional standard that went above and beyond our expectations. That being said, we have had no other problems or lack of anything in all areas.
RATINGS
5.0
"Easily one of our top decisions for our marketing."
Quality
5.0
Service & Deliverables
"Excellent communication"
Schedule
5.0
On time / deadlines
"Punctuation and Professionalism"
Cost
5.0
Value / within estimates
"100% worth the investment if you want to take your internet presence to the next level."
Willing to Refer
5.0
NPS
Web Design & Digital Marketing for Consulting Company
Content MarketingPay Per ClickSearch Engine OptimizationSocial Media Marketing
$10,000 to $49,999
Feb. - Oct. 2023
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The entire team was highly engaged and responsive."
Oct 11, 2023
Chief Operating Officer, Consulting Company
Anonymous
Consulting
Detroit, Michigan
1-10 Employees
Online Review
Verified
WebFX was hired by a consulting company to optimize their site content to improve their search engine rankings. They also managed the client's LinkedIn marketing efforts and redesigned the client's site.
WebFX's work boosted the client's site traffic, click-through rates, visitor engagement, and LinkedIn visibility. The enthusiastic team delivered on time and provided valuable recommendations to further optimize their strategy. Their genuine commitment to client satisfaction was commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Operating Officer of a consulting company
Describe what your company does in a single sentence.
We help credit unions shape or reshape their culture around sales, service and leadership.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Increase our digital marketing presence
Improve marketing lead management
Increase product/service throughput on our website
SOLUTION
How did you find WebFX?
Referral
Why did you select WebFX over others?
Pricing fit our budget
Great culture fit
Referred to me
Company values aligned
How many teammates from WebFX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
WebFX has optimized our website content to improve SEO standing, resulting in increased traffic, click-through rates and visitor engagement. Their improvements have resulted in more products/services booked for SEO and organic visitors.
Additionally, they have managed our LinkedIn marketing efforts; while working with us to build awareness and re-targeting campaigns to our target market audience. Their work has resulted in more visibility on LinkedIn and more products/services booked through LinkedIn ads.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased website traffic
Improved visitor engagement
Improved click-through rate
Improved look-to-book rate
Improved website design leading to higher CTA rates amongst visitors
Optimized website content for SEO key words
Implementation of G4 tags to track CTA and link clicks
Implemented referral links to improve google SEO standing
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The WebFX team is fantastic. They deliver everything on-time or ahead of schedule. Alondra is our assigned partner, and she does an amazing job of making the correct recommendations to optimize our strategy so we can reach our goals. The entire team was highly engaged and responsive. They have a suite of SAAS products that make it much easier for us to manage our digital marketing strategy.
What was your primary form of communication with WebFX?
Virtual Meeting
What did you find most impressive or unique about this company?
What's the most unique is that the WebFX team cares about our business as if it is their own. They go above and beyond to make recommendations on things that that we don't think of. I really appreciate their partnership and how they steer us in the direction we need to go in.
Are there any areas for improvement or something WebFX could have done differently?
My only recommendation is to help us better understand attribution where possible. I know attribution is tough in marketing. The better we can understand it, the more where we know where to invest.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Website Redesign & SEO for Packaging Manufacturer
Search Engine OptimizationWeb Design
$10,000 to $49,999
Mar. - Nov. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''They were always a step ahead of us.''
Oct 11, 2023
Manager, Edco Supply Corporation
Anonymous
Manufacturing
Brooklyn, New York
11-50 Employees
Online Review
Verified
A packaging manufacturer hired WebFX for website redesign and SEO. They revamped the design of the client's site to make it more user-friendly and took over their SEO marketing.
WebFX delivered a great-looking site that was easy to navigate, and their SEO tasks helped get more quality and quantity of leads. WebFX led a communicative, responsive, and professional process with regular meetings. The client also praised the team's friendly and punctual approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a Manager at Edco Supply Corporation
Describe what your company does in a single sentence.
Manufacturer and distributor of flexible packaging
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WebFX to accomplish?
Redesign wehsite
SEO Marketing
SOLUTION
How did you find WebFX?
Online Search
Why did you select WebFX over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from WebFX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Redesign the entire 10-year-old website.
Create and handle ongoing SEO marketing.
Createa download section with prospects having to log in.
Create site that is easy to navigate and easy for us to make changes.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Visually much better website than before.
Updated look.
Easier to navigate.
More prospect sign-ups for email marketing efforts.
Higher quality and amount of leads.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Absolutely. Melissa was the project manager for design. We had regular meetings and she was very professional and responsive with our directions. She also ensured we stuck to the timeline and provided the info necessary for WebFX to finish the website on time. Jacob is the SEO project manager and ensured his team fully understood our business and goals. He made sure that SEO was in place for the website launch.
What was your primary form of communication with WebFX?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were always a step ahead of us. Good communication the entire time. Made sure they understood our business and goals. Staff is very friendly and professional. Any issues I had were addressed and corrected in a timely fashion.
Are there any areas for improvement or something WebFX could have done differently?
I really cannot think of anything specific. They are still handling our SEO efforts and we are very happy.
RATINGS
5.0
"Would use them again for other projects"
Quality
5.0
Service & Deliverables
"Very please with website and SEO services"
Schedule
5.0
On time / deadlines
"Always a step ahead of us"
Cost
5.0
Value / within estimates
"In line with other developers"
Willing to Refer
5.0
NPS
"Very good at handling website development and SEO
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