WebFX

What evidence can you share that demonstrates the impact of the engagement?

WebFX has significantly increased monthly leads from organic searches. We've gone from zero to about 20 leads per month. After the first year of investing in their services, we started experiencing a steady upward trend in results. They truly understand what it takes to get on the first page of Google, which is invaluable to a business. 

How did WebFX perform from a project management standpoint?

We don't set many deadlines, but they've been very proactive about driving the whole process for us and meeting our goals. They use Basecamp to share progress and report on all the great work they're doing each month. Overall, they've been very energetic and fun to work with. 

What did you find most impressive about them?

Out of all the SEO companies I've worked with in the past, they're the only ones that have delivered results. Their services have been well worth the investment; they know how to get results to help drive sales. 

Are there any areas they could improve?

I don't think so. There's more they could do for us, but we aren't taking advantage of everything they have to offer. We're happy they're able to work within our budget and still deliver such great results. 

Do you have any advice for potential customers?

Be patient. If another vendor claims they can provide results in just a few months, their SEO strategy is probably short-term, whereas WebFX takes a more strategic approach that generates more results in the long run.

What evidence can you share that demonstrates the impact of the engagement?

Even though we’re in the off-season for our industry, we’ve noticed a great impact from WebFX’s support. We see direct correlations between the SEO efforts and the number of leads we receive per month. For example, in January, we had twice as much traffic and leads than in the past. They’ve been doing a fantastic job for us.

How did WebFX perform from a project management standpoint?

Even before I was a client, they managed the process in a friendly, professional way. They’ve ensured their team is just an email or phone call away whenever I need them, which has been great. The work is always done quickly and up to our standards. Regardless of what I ask Ben, he brings me a solution faster than I imagined was possible. While they create detailed, personalized reports for me, Basecamp is also an option they offer for our project tracking needs.

What did you find most impressive about them?

Working with WebFX brings us great peace of mind—I know I’m getting top quality service from them. Everything they do is professional, clean, and effective. Unlike my in-house team that has to juggle multiple tasks at once, I value that they are entirely focused on one project for us.

Are there any areas they could improve?

As we grow in our PPC efforts, I am excited to see the ROI we'll receive. It’ll be great to see how WebFX combines the knowledge from both campaigns to help us grow even more.

Do you have any advice for potential customers?

Before picking WebFX, do your research and make sure they’re the right choice for your project. Listen to different proposals and truly understand the value each team brings to the table. Allow WebFX to guide you through the partnership and embrace their unique ideas.

What evidence can you share that demonstrates the impact of the engagement?

Due to changes on the website, we experienced an increase in signups. We’re paying more now, but if we receive a new client, it pays for years of WebFX’s service. With every report, we’ve seen a substantial increase in traffic. Year after year, there’s been a monthly increase of 70%–80%.

How did WebFX perform from a project management standpoint?

All of their communication is done through Basecamp, and all of the reporting is done through Google Data Studio. We can effectively communicate and visualize our results using those tools. They’re excellent at staying on top of everything. We’ve had no complaints about any of the account managers we’ve worked with. Jordan is consistent and helpful. We have a monthly call scheduled. I asked him to set deadlines for us when they need our feedback. He makes sure everyone does their job, even us, effectively. Jordan adjusted how he works with us, based on how we work back with him.

What did you find most impressive about them?

WebFX works hard to take time off of me. Jordan is a pleasure to work with. He’s organized and kind. WebFX cares about improving our business.

Are there any areas they could improve?

I think they’re doing an excellent job. I review and look for a price or service benchmark every few years, and they seem to be competitive. I don’t think there’s anything that I would suggest as far as what they’re doing with us. I can’t comment on the other services they perform.

Do you have any advice for potential customers?

It’s helpful to set up an expectation level with the account manager, regarding how much the client should be involved. WebFX will know what to expect and will adjust their schedule and timing accordingly.

What evidence can you share that demonstrates the impact of the engagement?

Throughout the process, WebFX has been easy to work with. About a month and a half ago, we launched the site. It’s working well, and our membership is pleased to see that the defined resources are easily accessible. Visitors to those pages increased within the first month of launch. The website tells our story cohesively now. Their team was able to understand our story as an organization and provided the best practices. Since we just started using them for SEO, we’re hoping to see improvements with Google Ads and other search elements. We’re happy with what we see so far.

How did WebFX perform from a project management standpoint?

Their transparency regarding the scope of work made them great to work with. WebFX is communicative, keeping us updated on each phase of the project. We have a weekly phone call and use Basecamp or email for everything else.

What did you find most impressive about them?

WebFX is solution-oriented. Vendors we’ve worked with in the past were more reactive than proactive. Their team came to the table with different options and practices that we were able to go back to our team with and decide upon. They constantly provide support.

Are there any areas they could improve?

We’ve been extremely pleased.

Do you have any advice for potential customers?

I think what makes our partnership amazing was that we were organized going into it, which helped their team understand our goals moving forward. Clients should know where they’re headed to help WebFX give the best options to make goals a reality.