Digital Marketing That Drives Results

Gold
VERIFIED

WebFX is a full-service Internet marketing company offering innovative web marketing solutions to mid to large size companies across the globe. Our goal is to establish a unique and highly effective online presence for our clients.

We've become a leading force in redesigning the web with over $1+ Billion in sales and more than 4+ Million leads for customers to date. In the last 12 months, we've generated over $482,000,000 for our clients.

As a leader in SEO, digital marketing strategy, marketing automation, content marketing, web design, e-commerce, website conversion, and Internet marketing services, we pride ourselves on driving traffic, converting visitors, and measuring effectiveness to ultimately deliver real results for our clients.

Our team has developed proprietary tools that allow us to effectively track and report our results, and because of this, we now have the #1 ROI tracking platform in the industry called MarketingCloudFX.

We offer full-service strategies to each of our clients and we use a combination of digital channels to increase visibility, conversions, and revenue.

 
$1,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
1995
Show all +
Harrisburg, PA
headquarters
  • 1705 N Front St
    Harrisburg, PA 17102
    United States
other locations
  • 600 Third Avenue, 2nd Floor
    New York, NY 10016
    United States
  • 325 Chestnut Street Suite 800
    Philadelphia, PA 19106
    United States
  • York, PA 17401
    United States
  • Lancaster, PA 17601
    United States

Portfolio

Key clients: 

Verizon, Auntie Anne's, Food Lion, Dover Downs, Ocean City NJ, Caterpillar, US Fish & Wildlife Service, Black & Decker, Coldwell Banker, KOA, Shipley Energy, World Bank, Commerce Hotel & Casino, United States Botanic Garden, Victor Mouse Traps, Pinnacle Health, Mosquito Magnet, Safer Brand, CJ Pony Parts, BDO, Premio Foods, Shippensburg University, Catholic World Mission, Goldcoast Sotheby's International Realty, Giordano's, Enterprise, Wilson College, Lutron

CJ Pony Parts Image

CJ Pony Parts

CJ Pony Parts wanted to give customers easy access to the aftermarket parts and products they need in order to improve their vehicle. We designed their menu and search options to allow shoppers on both mobile and desktop to browse the exact year their Mustang falls into. Additional filters can be selected from there.

When it comes to ecommerce, we worked with CJ Pony Parts to create product-focused copywriting,

product photos and videos, and installation guides. This makes buying aftermarket products a simple process, which increases conversions.

CJ Pony Parts relies on us for their custom search engine optimization package, which includes quarterly SEO audits, keyword analysis, link building, and ongoing content creation. This allows them to rise to the top spot in searches for Mustang products and accessories.

Our pay-per-click ad creation and management, along with our multi-channel remarketing and keyword targeting planning have helped them achieve their goals as well.

A large amount of success has also come from the long-form content we've created and distributed for them. We've designed everything from how-to guides to detailed blog posts to vehicle-related infographics.

As a result of our efforts, mobile revenue has increased 86%, paid searches have increased 386%, organic searches have increased 86%, and overall revenue has increased 31%.

Sharretts Plating Image

Sharretts Plating

We worked with Sharretts Plating to design a website that's modern and highlights the company's electroplating capabilities.

Our goal was to provide potential customers with detailed information on the metals that can be plated, while still maintaining a simple design. We also wanted to draw more attention to their free quote form, since it's their primary source of new leads.

Sharretts Plating also took

advantage of our SEO knowledge and expertise to stand out from other electroplating companies online. When we designed their website, we did so with search in mind. This allowed their products and services to be more visible to potential customers.

In addition to SEO, Sharretts Plating invested in a content marketing plan in order to attract visitors searching for information on plating. Long-form articles were created to explain services they offer, when each type of plating should be used, and how the company performs specific processes.

As a result of our efforts, Sharretts Plating saw a 60% increase in quote requests and a 270% increase in organic traffic.

Cleveland Brothers Image

Cleveland Brothers

Cleveland Brothers worked with us to achieve their main goal - maximize conversions and consolidate the operations of their four other divisional websites into a single intuitive brand experience.

The idea was to enhance their overall marketing strategies through better product promotion and streamlined integration with existing Caterpillar technology offerings.

We redesigned their existing corporate

intranet to create a clean and organized interface. The end results made finding information easy for Cleveland Brother employees.

In relation to working with WebpageFX for SEO, design, and website development services, Cleveland Brothers said, "WebpageFX has built such a strong relationship with our organization that we consider them an extension of our I.T. department. We know that service is just a phone call or e-mail away and that we will receive the same level of support that we expect from our employees. From large initiatives to high-priority / short notice initiatives, WebpageFX always makes us feel like we're their #1 customer."

Here's what James from Wilson College had to say about working with WebpageFX.

Triple Crown Corporation

Hear from Karen at Triple Crown on her experience with WebpageFX.

Pennsylvania Chamber of Business & Industry

Alex from PA Chamber of Business and Industry describes what it's like to work with WebpageFX.

Ceramcor Image

Ceramcor

Ceramcor is one of our longest-running SEO clients. Most recently, they worked with us to meet the mobile-first browsing habits of their customers with a reponsive redesign of their cookware site.

Our goal was to modernize their identity, create an easy, intuitive online shopping experience, and convert customers and keep them coming back.

We worked directly with the guys at Ceramcor to finalize the overall

layout, shopping cart user experience, and any additional requests and considerations that came up.

In addition to a complete redesign, we used Facebook and Twitter to run promotional campaigns and contests to spread the word about holiday specials. This resulted in an additional 5k followers on Facebook and 2.5k followers on Twitter.

The results spoke for themselves. Ceramcor saw an 85% increase in total annual revenue, a 12% increase in conversions, and a 60% decrease in their bounce rate.

Wheeler CAT Image

Wheeler CAT

Wheeler Machinery Co., a Caterpillar dealer in Salt Lake City, Utah came to us for a website redesign. It was evident to us that they valued treating their customers with a sense of partnership.

Because providing superior service is one of Wheeler’s top priorities, a personalized content strategy fell in line perfectly with their goals. By providing a customized experience for various audience buckets, their visitors

get a marketing message that is tailored specifically to them. This gives them a stronger connection to the site, and therefore makes them more likely to convert.

The response to the personalized content by Wheeler's site visitors has been amazing. Analytics show that visitors who saw personalized pages had an 82% higher average time on site than those who did not see personalized pages.

This proves that visitors that start their browsing experience with personalized content are more engaged with the site and will spend more time looking at various pages.

Ocean City, New Jersey Image

Ocean City, New Jersey

Ocean City, New Jersey is a world famous seashore community located in the heart of the Jersey Shore.

Our goal was to add a new, fresh look to the website that would emphasize the family atmosphere of Ocean City, while also maintaining a sophisticated air. The website highlights things to do at Ocean City, upcoming events, local businesses and real estate.

We also created a custom Google map in order to

promote the various downtown and boardwalk businesses of Ocean City.

In addition, we created a mobile-friendly version of the website to meet the demand of incoming traffic from mobile devices. The new mobile site focuses on the four most visited areas of the website: where to stay, things to do, where to shop and places to eat. It also features a mobile-friendly map that allows visitors to find local attractions.

As a result of our efforts, overall website traffic increased 87%, page views increased 129%, time spent on the site increased 41%, conversion rates increased 40%, and the bounce rate decreased by 11%.

Reviews

Sort by

SEO for Biotechnology Company

“Customer service as a whole was a huge plus with them.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2019 - Ongoing
Project summary: 

WebFX is handling keyword research and a competitive landscape survey to inform its SEO services for a biotechnology startup. They’ll conduct an audit of all site content later in the engagement.

The Reviewer
 
11-50 Employees
 
Lexington, Massachusetts
Marketing Specialist, Biotechnology Company
 
Verified
The Review
Feedback summary: 

The team thoroughly researched the niche industry to get a comprehensive understanding of their partner’s needs. The client has been able to closely monitor the overall progress due to their transparent approach. Their consistent ability to add personal touches to their work has impressed.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing programs specialist at a biotech startup located in Massachusetts. Our company created software that functions as a marketplace platform. We connect labs, clinics, and hospitals that have human specimens such as blood and tissue with researchers who are seeking these samples. Our goal is to accelerate research and diagnostics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Essentially, we were trying to increase traffic to our site to improve our rankings on Google searches. It was important for us to create some more engagement with some of our newer web pages and content.

SOLUTION

What was the scope of their involvement?

It’s early on in our partnership, but they’ve done a decent bit of keyword mapping so far. They also have dove into competitor research that they’ll use to help us rank higher than our competition for our designated terms. Additionally, they’ve started on their content optimization efforts and research. In doing so, some of our resources and collateral have been processed. 

We create all of our content internally, and they’ll eventually do an audit to scrub for keyword performance. Their team will also help us optimize our weekly blog posts. 

What is the team composition?

Our main point of contact is our account manager. However, we’ve also engaged with a sales representative and a few people from customer support.

How did you come to work with WebFX?

I did a very extensive search and vetting process, examining about 15 different SEO agencies in New England and beyond. After reaching out to each of them, I received an extremely fast response from WebFX.

In my first and second screenings, they were professional and organized. Their followup messaged contained their portfolio and slides describing their company. That was very impressive—no other company sent anything like that. 

They were clear and transparent about their process, which was a refreshing difference as compared to other SEO partners. Their willingness to cater to a smaller company with a tighter monthly budget was also impressive. We were confident that they’d make impactful changes to our site.  

How much have you invested with them?

We have a monthly retainer of $1,000 and have spent about $4,600 so far.

What is the status of this engagement?

We started working with them in June 2019, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our account manager spent time asking us detailed questions about our business and industry to determine keywords we should target. In that process, I filled out several questionnaires, providing that organizational information. That brought their team up to speed pretty fast. 

Even so, they did tons of research on their own, specifically in relation to our competitors. They made sure it was a very collaborative process. Because of that, they’ve been able to quickly understand our business despite it being niche. 

How did WebFX perform from a project management standpoint?

The entire staff has been helpful to us so far. They prioritized transparency through the use of a platform that allowed us to track their progress. That and their responsiveness is keeping us on the same page. We get regular, thorough email updates from our account manager. She also sends detailed followups that include a summary of our discussion as well as clear next steps and action items.

What did you find most impressive about them?

After I filled out one of their surveys, they were kind enough to send me an Amazon gift card and a handwritten note to express their thanks. That left a great impression on us. Customer service as a whole was a huge plus with them.

Are there any areas they could improve?

I’m newer to the SEO world, so it would be useful to have a bit more clarity on some of the more technical terminology. Now, sometimes I’m not clear on the meaning of certain terms.

Do you have any advice for potential customers?

Especially in their questionnaires, provide as much information about your company as possible. That’ll ensure they can do the best job possible.

5.0
Overall Score They’re awesome partners.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They definitely deserve full marks.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO for Agricultural Company

“They were very patient, collaborative, and interested in our success.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2019 - Ongoing
Project summary: 

After a thorough and collaborative discovery phase that informed keyword research, WebFX provided SEO services to a manufacturing company. They built web pages and content, designing it to be highly-searchable.

The Reviewer
 
1-10 Employees
 
Dillsburg, Pennsylvania
Leslie Whisel
Project Assistant, LCDM Corp
 
Verified
The Review
Feedback summary: 

Since partnering with their team, the client has increased its search result rankings by 100%. Now showing on the first page for most keywords, the brand can better reach its remote audience. The team was dedicated to understanding the company, even visiting the facility to gain insight.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a project assistant at LCDM Corp. Generally, I assist with paperwork and sales.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Our primary market is in the mid-west, and we’re located in Pennsylvania. As a startup, we aren’t known across the country, but we needed to find a way to appeal to the right audience. We wanted to work with a firm that could boost our digital presence. 

SOLUTION

What was the scope of their involvement?

Initially, our services were not showing high on most search engines. When we brought in WebFX, they spent time learning the vernacular of our industry and what verbiage people use when searching for the products we manufacture. They researched these keywords to begin crafting their SEO strategy for our web pages. Looking at our site, they helped us tailor our writing and images to provide the details interested customers tend to search. 

From there, the team started writing blogs using keywords and link building to expand our SEO. That way, no matter where someone searches, customers can find us.

What is the team composition?

We had one constant representative that we worked with face-to-face. His team operated behind-the-scenes.

How did you come to work with WebFX?

A Google search from my supervisor prompted us to consider them. After discussing their capabilities, we didn’t look any further.

How much have you invested with them?

We’ve spent between $25,000–$50,000.

What is the status of this engagement?

We started our engagement in March 2019, and the work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We went from obscurity to coming up on the first page of results for many of our premium products. Each month, we evaluate and review their progress. They’ve improved our online rankings by over 100%.

How did WebFX perform from a project management standpoint?

The team is always ahead of deadlines. In fact, they’re usually waiting on us. Every time we called or emailed, their response was immediate. 

Their representative also visited our facilities because our industry was new to him. We were able to walk through our components and processes, so he could fully understand our company before diving into the project. We really appreciated that.  

What did you find most impressive about them?

They were very patient, collaborative, and interested in our success. The team was fantastic at getting to know our business so they could best support our growth through SEO.

Are there any areas they could improve?

I can’t think of anything, because they were usually ahead of schedule and consistently proactive in making sure we had the resources we needed.

Do you have any advice for potential customers?

Make sure you’re clear with them on your goals for the project from the beginning. We didn’t know what to expect, and that can be a challenge sometimes. But, if you’ve been disappointed with another vendor, don’t hesitate to reach out to WebFX. I’d highly recommend it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We’ve been thrilled with the investment we’ve made. It’s been worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Resign & SEO for Dry Cleaners

"They were eager to answer as many questions as we had until we felt comfortable."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2019 - Ongoing
Project summary: 

After a dry cleaner's website was hacked, WebFX resolved the security issue and redesigned the site to be more user-friendly. They've since focused on SEO for various pages to drive traffic and increase leads.

The Reviewer
 
51-200 Employees
 
Lemoyne, Pennsylvania
Jaime Zurat
Marketing Manager, Classic Drycleaners and Laundromats
 
Verified
The Review
Feedback summary: 

The new site has gone up in search rankings, soliciting more qualified traffic and earning higher lead numbers. Organized and timely, WebFX brought crucial know-how about digital marketing practices. They communicated their ideas in a comprehensible way and adapted well to client needs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

As Marketing Manager for Classic Drycleaners and Laundromats, responsible for all internal and external marketing, including social media, SEO and online reputation monitoring.

Classic Drycleaners and Laundromats was started in 1970 with one location in Mechanicsburg, PA. We now serve the Greater Harrisburg area with nine drycleaning stores, five self-service laundromats, free pickup and delivery service, and a restoration division specializing in the restoration of textiles and electronics affected by fire, smoke, and water damage.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX?

We hired WebFX to redesign our website. This redesign included SEO, for which we continue to work with them. We previously worked with WebFX, in a different capacity.

Our site was hacked, and WebFX successfully solved the issue and implemented proactive measures to prevent a repeat occurrence. They also handle all of our Wordpress updates.

What were your goals for this project?

As a leader in our local industry, we needed our website to more accurately represent who we are as a small, local business. Our site needed a fresh, updated look which included a more user-friendly experience from both a desktop and mobile standpoint.

There were several areas of service which needed more dedicated site space, and increased visibility. We needed to implement SEO in order to increase traffic and leads for several key areas of service. Additionally, we've been optimizing our Google pages for all locations.

SOLUTION

How did you select this vendor?

We worked with various web companies in the past, all of whom lacked experience, communication, knowledge, follow-through, and professionalism.

We realized that choosing a less expensive and smaller company was not a good fit for us, and would not provide what we needed for this project, and ongoing ones. We needed a company that was focused and committed, eager and excited, established and reputable. We needed an expert in the field.

Both myself and our Owner, Paula Kostick, were in agreement. WebFX has an excellent reputation, not only locally but on national level. We wanted a responsive, forward-thinking, professional (yet fun) company to spearhead our project and provide ongoing support and direction. WebFX provided all of these things, and continues to do so.

Describe the project in detail.

We did a complete website redesign (both design and structure), and WebFX played a very active role in all steps of the process. They were directive, yet eager to hear our feedback and ideas.

We began by discussing our goals, needs, and expectations - all of which were received by a lead project manager. We had great brainstorming meetings, excellent communication via phone, email, and in-person meetings.

At various points in the project, other contacts were brought into the process based on the area of focus. We provided most content, including copy, photos, logo, etc.

What was the team composition?

We had 3-4 project members throughout the process - all of whom were outstanding to work with. Tyler was our initial point of contact, discussing our needs, goals, etc.

Once we made the decision to move forward on the project, Brianna became our Project Manager and spearheaded the various tasks required, and kept us focused on our timeline - which was (and continues to be) very important.

We worked with Sandi for the site pre-launch and launch. Sandi was excellent at troubleshooting, and making last minute corrections and tweaks. Her responsiveness was awesome.

We worked with, and continue to work with, Wes. He is amazing! Wes is responsible for our SEO and Marketing Cloud-related tasks. We appreciated (and continue to appreciate) his enthusiasm to learn about who we are, what we do, and how we can do it better.

Our monthly phone calls for reporting and brainstorming are awesome, and much-needed to keep us focused and moving in the right direction. We are able to evaluate progress, and make changes to our plan as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are pleased with the quality of traffic to our website, as well as increases in leads. We have also experienced positive growth from our Google reviews as a result of SEO, which is fantastic.

How effective was the workflow between your team and theirs?

We used (and continue to use) various forms of communication, including: email, basecamp messages, and screenshare/conference calls. These are the best forms of communication for myself, and WebFX was eager to respond in whatever manner worked best for everyone. I greatly appreciated this, as some vendors (both past digital vendors and others) try to implement methods of communication that simply don't work for us.

What did you find most impressive about this company?

WebFX has so many strengths which we value.

  • Organization - from project start to finish, the entire process was extremely organized. At any point in the project, we knew what was expected from us, what we should be expecting from WebFX, and when it was expected.
  • Communication - All of our project contacts were excellent at communication. They responded in such timely manners.
  • Expertise - We appreciated having individuals who were experts in their field/space, who led various parts of our projects.

And, they communicated their ideas, industry trends, etc. in ways that were not complicated or difficult to grasp and understand. And, when we didn't know about a topic or seemed confused, they were eager to answer as many questions as we had until we felt comfortable. They were excited to educate us - and we were excited to learn.

Are there any areas for improvement?

None! We had a GREAT experience with WebFX, and continue to enjoy working with them on a regular basis for our ongoing SEO needs.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing SEO & PPC Campaigns for Marketing Agency Client

"It’s rare to find the combination of expertise and excellent communication that WebFX has demonstrated."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jul. 2018 - Ongoing
Project summary: 

WebFX manages the ongoing SEO and PPC campaigns for the client of a marketing agency. They have also provided content creation guidance, performed website redesign and functionality updates, and secured links.

The Reviewer
 
1-10 Employees
 
Orlando, Florida
Cliff Winkler
President & CEO, Customer Focused Marketing Group
 
Verified
The Review
Feedback summary: 

WebFX’s efforts have fostered significant growth in overall website traffic, inquiries, and leads. While their familiarity with relevant strategies is evident, their hallmark is a commitment to standout customer service. The team capably manages multiple projects and delivers impressive results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president and CEO of Customer Focused Marketing Group. We work mostly with entrepreneurial businesses and manage all aspects of their marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We hired WebFX on behalf of a client of ours, a pest control company that required SEO and PPC services, in addition to some general website improvements.

SOLUTION

What was the scope of their involvement?

We rely on WebFX to lead the SEO and PPC campaigns, primarily with Google Ads but sometimes with Bing, as well. Their team also conducted an initial keyword analysis and put together a proposal that drove most of the other efforts. Our client has a content creator in place that they are comfortable with, but WebFX advises them on how to improve the content strategy using the keyword analysis they provided. Additionally, WebFX performs some link building work, and they have made website redesign and functionality updates. Finally, we’ve contracted them to do a special analysis of the website to determine how people are using the site. From that report, we collected heat maps to see if the layout was optimal for conversions.

What is the team composition?

We initially interacted with a client acquisition representative, but once we agreed to terms, Anthony (Internet Marketing Consultant, WebFX) assumed full responsibility of our account.

How did you come to work with WebFX?

We were familiar with them because they had previously worked with another client of ours. That company worked with WebFX for a while before switching to a more local vendor, but we still recognized the value WebFX could bring. We reached out to several other companies, but we felt the most comfortable with what WebFX presented.

What is the status of this engagement?

Our engagement began in July 2018 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since working with WebFX, our client has seen growth in the performance of the website from an organic and direct standpoint. Overall visits to the site have increased by about 20%, and there has been a 20–30% increase in inquiries and leads generated. We plan to continue working with WebFX because I think they have us on an excellent trajectory to where we want to be.

How did WebFX perform from a project management standpoint?

Anthony is one of the best I’ve worked with in terms of communicating clearly and consistently. He keeps track of our projects and addresses our concerns promptly. I’d say this is the area they’ve excelled the most at. Their overall account management and responsiveness have been excellent.

What did you find most impressive about them?

It’s rare to find the combination of expertise and excellent communication that WebFX has demonstrated.

Are there any areas they could improve?

No, with this particular client I think they’ve done very well.

Do you have any advice for potential customers?

I’d advise future clients to determine for themselves which of the services WebFX offers represent the highest priorities and manage their investments accordingly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    It wouldn't be fair to my clients if I didn't always wish things were less expensive.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them. We'd use them with another client if that need arose.

Ongoing SEO & PPC Campaigns for Children's Science Ed. Co.

“It’s their ability to identify places where we need support that stands out.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

Initially starting with SEO, WebFX has expanded their services to include ongoing Google Ads management, analytics tracking, and blog writing. They also deliver monthly reports and suggest strategy changes.

The Reviewer
 
51-200 Employees
 
Mohnton, Pennsylvania
Jennifer Moorehead
Founder & CEO, Science Explorers
 
Verified
The Review
Feedback summary: 

WebFX’s team has a strong understanding of the client’s business, which allows them to recommend more tailored digital opportunities. There has been about a 150% increase in organic traffic, a 200% increase in organic users, and a near 55% increase in online revenue Compared to five years ago.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Science Explorers. We provide inquiry-based science programming to elementary children ages 4–11.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Because most of us are either educators or marketers, we didn’t have the right experience in SEO to promote our site. WebFX has filled a critical place by heading our digital marketing efforts.

SOLUTION

What was the scope of their involvement? 

WebFX oversees our digital marketing, from Google Ads, paid campaigns, and analytics to SEO and content creation. They even write blog posts for us. 

Each month, they send a report with all of our results, and we have an in-person meeting every quarter to go over the data. They take the time to make sure that we understand what we’re paying for and the impact that it has on our company.

What is the team composition? 

Jason (Internet Marketing Analyst, WebFX) is our main point of contact.

How did you come to work with WebFX?

I’ve known Jason for many years, now. When he approached me to talk about WebFX’s SEO services, we felt that it would be a good opportunity for our company. They really know their field, too. There’s a conference every October where similar digital marketing companies pitch to us, but we’ve stuck with WebFX because they deliver quality work at an affordable price.

How much have you invested with them?

We spend about $600 a month.

What is the status of this engagement?

They’ve started with us back in 2013, and the relationship is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Comparing our recent June 2018–2019 period to the same time in 2014, we’ve seen a 148.49% increase in organic visits, an almost 203% increase in organic users, and a 54.5% increase in overall online revenue.

How did WebFX perform from a project management standpoint?

I appreciate that they send us highlights along with our monthly report because they understand that we’re busy. They let us know which key points to look at and note any areas that we might consider changing. Whether it’s increasing our ad spend for camps or clubs, they know where our money should go to best help our cause.

What did you find most impressive about them?

Working with WebFX is like paying a part-time employee to do a critical role really well. We count on them for everything. If we’re looking at a social media campaign, we know that we can send it to Jason to review, and he’ll be completely honest with us. Even though we’re probably his smallest account, I think he keeps us because he likes us.

On top of that, Jason is great at understanding what we do and suggests new ways to be helpful. For example, he knew that we didn’t have time to do blogs, so he had his team take over the process. They now write amazing content. It’s their ability to identify places where we need support that stands out. Every little bit helps.

Are there any areas they could improve?

No, not that I can think of.

Do you have any advice for potential customers?

Rather than trying to tell them what to do, show them what you need and listen to their advice. They’re experts in their field and deliver consistent results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I wouldn’t hesitate to recommend them.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Dev & SEO for Heating Pellets Co.

"There are a lot of different minds at WebFX that can help problem-solve."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2018 - Ongoing
Project summary: 

WebFX designed and developed a WordPress website for a heating pellet company. In addition to writing several pages of site content, they also conducted keyword research and manage SEO campaigns.

The Reviewer
 
1,001-10,000 Employees
 
Mifflintown, Pennsylvania
Kenny Lisle
Sales and Marketing Manager, Energex Corp.
 
Verified
The Review
Feedback summary: 

WebFX delivered a visually impressive website that has already fostered growth in new visitors, leads, and user activity. The team demonstrates a wealth of experience in the field, leading to smart suggestions and a successful engagement. WebFX communicates well and is mindful of all deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the sales and marketing manager at Energex Corporation. We offer lines of heating and cooking pellets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We engaged WebFX to help us build a website and manage our SEO campaigns.

SOLUTION

What was the scope of their involvement?

WebFX built a WordPress site that we could edit and maintain ourselves. We also relied on WebFX to create content for several website pages. We provided them with background information on specific topics, and they created pages upon pages of content. I wrote a few pages myself, but their team wrote most of them, which I later edited. We conducted extensive research into which keywords we wanted to target, so all of WebFX’s efforts were geared toward those SEO terms.

The site’s key feature that we didn’t have before is a dealer locator that shows users their three closest dealers for our products. We wanted the results limited to three so that our competitors couldn’t find an entire list of our dealers. That same feature disables if our website determines too many clicks had come from the same IP address. Additionally, we now have a tab on the site that provides information and forms for people who want to become dealers of our products.

Our other main concern was diversifying the layout of the site from one product to the next, so on each of the pages for heating pellets and cooking pellets, there is a different layout and color scheme.

What is the team composition?

We work with one website project manager and another manager for internet marketing.

How did you come to work with WebFX?

Our company had worked with WebFX in the past—before I took over in this position. I engaged them again to see if they could be of any further help for this new project. I felt comfortable selecting them because they have a lot of positive online reviews and an impressive portfolio. They are also local to the extent that I drive by their office every day on my way home. Being able to meet with them in person was a point in their favor.

How much have you invested with them?

We’ve spent approximately $30,000.

What is the status of this engagement?

Our engagement began in April 2018 and remains ongoing. The site launched in October 2018, and we have continued our SEO efforts and website maintenance since then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website has earned a new link every month or so, which has increased our domain authority, and we’ve seen significant increases in overall site traffic, leads, and forms that users complete. For example, from January 2018—before the site launched—to January 2019, we saw new users visiting the site increase by 416%. In terms of the design, the website has exceeded our expectations.

How did WebFX perform from a project management standpoint?

Our project managers were both very experienced and knowledgeable. I’m thankful they were able to pass down some of that wisdom to my team. We communicate very well through Basecamp, phone calls, and in-person meetings. Our team caused the only significant delay when we were trying to determine how to switch our domain to a new hosting company. WebFX, by comparison, pretty much met every deadline. We agreed to a few minor delays so that we could ensure everything was correct, but overall, I was never disappointed in our scheduling or felt that we were behind.

What did you find most impressive about them?

I was impressed by their experience and expertise in a field that I had no familiarity with before this project. We also found it beneficial to work with a larger company. There are a lot of different minds at WebFX that can help problem-solve. That’s something we may not have gotten at a smaller firm.

Are there any areas they could improve?

WebFX offers almost everything we could need except for email signature marketing. They do email marketing but not email signature marketing, which would include having a pretty signature, of course, but also a banner advertisement on the bottom to generate clicks back to the website. I’m surprised that they don’t currently offer that.

Do you have any advice for potential customers?

My team is now spending time adding keywords to target that we should have considered initially. My advice is to spend more time focusing on the ideal keywords at the beginning of the project to avoid a similar situation.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Our project manager has many other clients to pay attention to.
  • 4.0 Cost
    Value / within estimates
    For a small company, this has been a lot of money for us to spend.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & Social Media Advertising for Events Services Co.

"WebFX understands our business and shows genuine enthusiasm about achieving our goals."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Mar. 2019 - Ongoing
Project summary: 

WebFX provides ongoing support for SEO and social media campaigns. In addition to managing the efforts, they conducted a site audit, do regular keyword research, and create blog content.

The Reviewer
 
11-50 Employees
 
New York, New York
Claudia Kiss
VP of Marketing & PR, B Floral
 
Verified
The Review
Feedback summary: 

Though the engagement has only recently begun, the business has experienced a jump in click-throughs from LinkedIn ads to their website. Overall, the site is more appealing and informative, as well. As a team, WebFX continues to be a valuable resource with key insights for success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing & PR for B Floral, an event design and production firm. We focus on large events, designing anything from floral walls to photo moments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We had been working with an SEO company that we weren’t able to communicate effectively with. After several miscommunications, we knew we wanted a team that truly understood our SEO goals, so we hired WebFX.

SOLUTION

What was the scope of their involvement?

We had a few kickoff calls and explained our needs. Once we laid out our goals, WebFX came back to us with plans that would work best specifically for our company. Currently, we’re doing a LinkedIn ad campaign. Their team is providing SEO and social media support. In addition to conducting keyword research, they also performed a site audit and are creating long-form blog content.

What is the team composition?

Austin (Internet Marketing Specialist, WebFX) and Megan (Social Media Specialist, WebFX) are our main points of contact who handle specific processes in the project.

How did you come to work with WebFX?

We considered several vendors that we found online. After calls with three companies, WebFX stood out. They listened to our needs and came prepared with research on our business. Talking to them felt like working with an extension of our team, which was great and led us to choose them.

How much have you invested with them?

We’ve spent around $4,000 so far. Our engagement is on a monthly retainer.

What is the status of this engagement?

We’ve been working together since March 2019 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we only recently began working together, we don’t have any specific metrics yet. However, we have seen more click-throughs to our site from LinkedIn ads. We see a strong potential ROI for our engagement because our website is more precise and cohesive.

How did WebFX perform from a project management standpoint?

WebFX was perfect in managing the project. They communicated expertly and were transparent throughout the process. They use Basecamp, and it connects to our Microsoft Outlook system, so it’s easy for me to get information as a client. We speak at least once or twice a week, and we always know where they’re at in the project.

What did you find most impressive about them?

WebFX understands our business and shows genuine enthusiasm about achieving our goals. They communicate exceptionally well and care about our work.

Are there any areas they could improve?

Although there has been a lot for us to learn, WebFX has done a great job breaking everything down for us. They communicate as best they can, so there’s nothing for them to improve.

Do you have any advice for potential customers?

Take your time filling out the questionnaires and be diligent in your responses. The more attention a client gives the work, the better WebFX will be able to speak to your needs.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Full-Service Digital Marketing & Design for Comms Group

“The team communicates well and is extremely friendly, fostering a partnership that’s thoroughly enjoyable.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018 - Ongoing
Project summary: 

WebFX has worked on numerous projects, including a landing page redesign and market research. They created a video and mainly focus on SEO and PPC, for now. Plans for a new website are in the works.

The Reviewer
 
51-200 Employees
 
Camp Hill, Pennsylvania
Briana Carr
Marketing Manager & Events Coordinator, Morefield Communications
 
Verified
The Review
Feedback summary: 

WebFX has specialized experience in various marketing services, making them a reliable and versatile partner. They maintain constant communication, responding quickly to any questions or concerns. Their project management is phenomenal, and they proactively ensure goals are met.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager and events coordinator for Morefield Communications, a full-service technology company. We provide technology decisions that enable our clients to access IP services, such as cloud solutions, audio and video solutions, and both cyber and physical security.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We needed a partner to improve our SEO and PPC in order to drive more clients to our website.

SOLUTION

What was the scope of their involvement?

The first project WebFX worked on was building our landing page.  They then did market research to see what our competitors were marketing on and what our client base was searching for. They used those insights to align our marketing efforts with client needs, working on social media, website language, and technical aspects. SEO and PPC were a major factor of this marketing push.

They also managed a LinkedIn campaign and developed a video that we use to point potential clients to our website. WebFX did some of the artwork for the video design and implemented an email drip campaign that we’ll launch soon. We also have plans for them to revamp our website on WordPress.

What is the team composition?

I work with two people.

How did you come to work with WebFX?

I found a few firms online and also asked for referrals. I met with about four different companies and was impressed by the array of services that WebFX could offer beyond a website redesign. I realized they could help with our language, content, and statistical analysis, so I hired them.

What is the status of this engagement?

We’ve been partners since December 2018, and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results from our SEO work informs how we shape our website, and the PPC lets us see how people are finding us, which we can use to improve the UX. We have new leads coming in because of their work, and both the clickthrough rate and amount of time spent on the site have increased.

How did WebFX perform from a project management standpoint?

They have excellent communication, immediately responding to and following up on my requests. They provide summaries after all of our phone calls so that we can quickly see what we talked about and made plans for. They use Basecamp to track the progress, and we talk daily.

What did you find most impressive about them?

Their project management is probably one of the best I’ve ever seen. They understand that life can be hectic, so they proactively make sure the project continues to progress, no matter how long we take to get back to them. The team communicates well and is extremely friendly, fostering a partnership that’s thoroughly enjoyable.

Are there any areas they could improve?

They could expand the type of videos they’re able to offer.

Do you have any advice for future clients of theirs?

Keep the lines of communication open and give them as much information as possible. Don’t be afraid to lay out exactly what you’re looking for and how you want your brand to be represented.

5.0
Overall Score They're a friendly and communicative team with some of the best customer service I’ve seen. I look forward to our continued partnership.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    I'm happy with the money we've spent. I haven't been disappointed by the cost.
  • 4.5 Quality
    Service & deliverables
    We haven't finished yet, but I've been very happy with their deliverables so far.
  • 5.0 NPS
    Willing to refer
    I've already referred them.

SEO Campaigns for Cloud Solutions Service

“We've gone from zero to about 20 leads per month.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2016 - Ongoing
Project summary: 

WebFX provides SEO services that have included paid search, marketing strategy, content creation, and backlinking. 

The Reviewer
 
1-10 Employees
 
Hummelstown, Pennsylvania
Michael Kreamer
National Sales Manager, PsyTech Solutions, Inc.
 
Verified
The Review
Feedback summary: 

WebFX significantly increased monthly leads from organic searches by improving the SEO of the website and the content the organization produces. Very proactive and strategic in their approach, working with their team continues to bring a lot of value to the business overall. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the national sales manager at PsyTech Solutions, Inc., a company that provides cloud-based solutions for scheduling, billing, clinical records keeping, and other features to behavioral health, mental health, and substance abuse providers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We reached out to WebFX for SEO services to drive more leads through our website and organic search rankings. 

SOLUTION

What was the scope of their involvement?

WebFX initially helped us with paid advertising, but reevaluated its effectiveness and suggested we devote more resources to other marketing efforts. In the process, they've helped us create content and provided guidance on topics. They've also authored original content and had it backlinked from authoritative sites to boost our presence on Google, helped us identify keywords, and made changes to the site to improve its performance. 

What is the team composition? 

We've worked with two different project managers over the years and both were great to work with. They're very skilled and attentive to our needs. 

How did you come to work with WebFX?

One of my mentors in the area recommended a number of different firms, including WebFX. After speaking with their team, I felt they understood where we were coming from and offered the best skill set. 

How much have you invested with them?

We spend between $1,000–$2,100 per month.

What is the status of this engagement?

We started working with them around May 2016, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX has significantly increased monthly leads from organic searches. We've gone from zero to about 20 leads per month. After the first year of investing in their services, we started experiencing a steady upward trend in results. They truly understand what it takes to get on the first page of Google, which is invaluable to a business. 

How did WebFX perform from a project management standpoint?

We don't set many deadlines, but they've been very proactive about driving the whole process for us and meeting our goals. They use Basecamp to share progress and report on all the great work they're doing each month. Overall, they've been very energetic and fun to work with. 

What did you find most impressive about them?

Out of all the SEO companies I've worked with in the past, they're the only ones that have delivered results. Their services have been well worth the investment; they know how to get results to help drive sales. 

Are there any areas they could improve?

I don't think so. There's more they could do for us, but we aren't taking advantage of everything they have to offer. We're happy they're able to work within our budget and still deliver such great results. 

Do you have any advice for potential customers?

Be patient. If another vendor claims they can provide results in just a few months, their SEO strategy is probably short-term, whereas WebFX takes a more strategic approach that generates more results in the long run.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The results they've generated are well worth the investment.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd recommend them to anyone.

Ongoing SEO Campaigns for Int'l Humanitarian Nonprofit

"WebFX offers a high level of customer service and expertise, making them a trusted partner."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2018 - Ongoing
Project summary: 

WebFX provides ongoing SEO services for a global humanitarian nonprofit. After leading a website audit, they advise on keyword targeting, link-building, and page and URL structuring.

The Reviewer
 
1,001-10,000 Employees
 
Portland, Oregon
Sr. Web Developer, Int'l Humanitarian Nonprofit
 
Verified
The Review
Feedback summary: 

The site has seen improved rankings and more traffic of higher quality. Knowledgeable and professional, WebFX gives consistently reliable advice and valuable insights. Regular communication, flexibility, and responsiveness make for a seamless workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a senior web developer for a global humanitarian organization. We provide relief and development to over 40 countries in need.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We engaged WebFX to assess and refine our website’s SEO. Our site provides a window into our organization, allowing users to learn more about what we do and how they can help. We wanted more people to find our organization and for search engine authorities to rank us correctly.

SOLUTION

What was the scope of their involvement?

WebFX first audited the site. They evaluated its current state and needs, and in weekly conference calls, they pointed us to quick fixes and helped us prioritize future work. Their team looked at key areas such as page structure, URL structure, and keyword optimization. They advised us where to condense or consolidate pages and how to target both full-text phrases and single-word keywords. 

WebFX also assisted us in link-building. Their team identified third-party websites that were already referring to our organization. We then reached out to those sites to ask for a link back to our content, improving our domain authority.

What is the team composition?

We’ve had an internet marketer dedicated to our account since we first brought on WebFX.

How did you come to work with WebFX?

We put out a request for proposal to several agencies. WebFX made us feel comfortable with their team from the get-go. Their team accommodated multiple questions and requests as we narrowed down the field to three finalist agencies. We appreciated their quick responses and willingness to train our staff in SEO to improve our long-term practices.

How much have you invested with them?

I’d rather not disclose that. However, WebFX has adapted well to our budget constraints as a non-profit. They make sure that we get the most out of our investment.

What is the status of this engagement?

We started working together in January 2018, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our rankings and traffic have increased since we started working with WebFX. We’ve especially seen more high-quality traffic, which we’re thrilled about.

How did WebFX perform from a project management standpoint?

We’ve scaled our meetings based on our needs; the frequency has shifted from weekly to every two weeks or monthly. WebFX excels at listening to our priorities and even helping us focus them. Our designated internet marketer demonstrates diligence at every turn; from the start, he dug into our organization to learn more about our goals and needs. We communicate through Basecamp, email, and conference calls—either over video or phone.

What did you find most impressive about them?

WebFX offers a high level of customer service and expertise, making them a trusted partner. We value their recommendations because they’ve proven themselves to be reliable and knowledgeable.

Are there any areas they could improve?

No, I can’t think of anything. I wish we had the budget to do more with their team.

Any advice for potential customers?

Ask questions; WebFX will answer every single one and explain processes. We value their willingness to educate our team on SEO and more effective practices.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Pennsylvania
ID
6693871
Date of Formation
Mar 28, 2018
Source
Commonwealth of Pennsylvania
Last Updated
Dec 26, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Dec 26, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
150
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
September 13, 2019