Digital Marketing That Drives Results

Gold
VERIFIED

WebFX is a full-service Internet marketing company offering innovative web marketing solutions to mid to large size companies across the globe. Our goal is to establish a unique and highly effective online presence for our clients.

We've become a leading force in redesigning the web with over $1+ Billion in sales and more than 4+ Million leads for customers to date. In the last 12 months, we've generated over $482,000,000 for our clients.

As a leader in SEO, digital marketing strategy, marketing automation, content marketing, web design, e-commerce, website conversion, and Internet marketing services, we pride ourselves on driving traffic, converting visitors, and measuring effectiveness to ultimately deliver real results for our clients.

Our team has developed proprietary tools that allow us to effectively track and report our results, and because of this, we now have the #1 ROI tracking platform in the industry called MarketingCloudFX.

We offer full-service strategies to each of our clients and we use a combination of digital channels to increase visibility, conversions, and revenue.

 
$1,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
1995
Show all +
Harrisburg, PA
headquarters
  • 1705 N Front St
    Harrisburg, PA 17102
    United States
other locations
  • 600 Third Avenue, 2nd Floor
    New York, NY 10016
    United States
  • 325 Chestnut Street Suite 800
    Philadelphia, PA 19106
    United States
  • York, PA 17401
    United States
  • Lancaster, PA 17601
    United States

Portfolio

Key clients: 

Verizon, Auntie Anne's, Food Lion, Dover Downs, Ocean City NJ, Caterpillar, US Fish & Wildlife Service, Black & Decker, Coldwell Banker, KOA, Shipley Energy, World Bank, Commerce Hotel & Casino, United States Botanic Garden, Victor Mouse Traps, Pinnacle Health, Mosquito Magnet, Safer Brand, CJ Pony Parts, BDO, Premio Foods, Shippensburg University, Catholic World Mission, Goldcoast Sotheby's International Realty, Giordano's, Enterprise, Wilson College, Lutron

CJ Pony Parts

CJ Pony Parts wanted to give customers easy access to the aftermarket parts and products they need in order to improve their vehicle. We designed their menu and search options to allow shoppers on both mobile and desktop to browse the exact year their Mustang falls into. Additional filters can be selected from there.

When it comes to ecommerce, we worked with CJ Pony Parts to create product-focused copywriting, product photos and videos, and installation guides. This makes buying aftermarket products a simple process, which increases conversions.

CJ Pony Parts relies on us for their custom search engine optimization package, which includes quarterly SEO audits, keyword analysis, link building, and ongoing content creation. This allows them to rise to the top spot in searches for Mustang products and accessories.

Our pay-per-click ad creation and management, along with our multi-channel remarketing and keyword targeting planning have helped them achieve their...

Sharretts Plating

We worked with Sharretts Plating to design a website that's modern and highlights the company's electroplating capabilities.

Our goal was to provide potential customers with detailed information on the metals that can be plated, while still maintaining a simple design. We also wanted to draw more attention to their free quote form, since it's their primary source of new leads.

Sharretts Plating also took advantage of our SEO knowledge and expertise to stand out from other electroplating companies online. When we designed their website, we did so with search in mind. This allowed their products and services to be more visible to potential customers.

In addition to SEO, Sharretts Plating invested in a content marketing plan in order to attract visitors searching for information on plating. Long-form articles were created to explain services they offer, when each type of plating should be used, and how the company performs specific processes.

As a...

Cleveland Brothers

Cleveland Brothers worked with us to achieve their main goal - maximize conversions and consolidate the operations of their four other divisional websites into a single intuitive brand experience.

The idea was to enhance their overall marketing strategies through better product promotion and streamlined integration with existing Caterpillar technology offerings.

We redesigned their existing corporate intranet to create a clean and organized interface. The end results made finding information easy for Cleveland Brother employees.

In relation to working with WebpageFX for SEO, design, and website development services, Cleveland Brothers said, "WebpageFX has built such a strong relationship with our organization that we consider them an extension of our I.T. department. We know that service is just a phone call or e-mail away and that we will receive the same level of support that we expect from our employees. From large initiatives to high-priority / short...

Here's what James from Wilson College had to say about working with WebpageFX.

Triple Crown Corporation

Hear from Karen at Triple Crown on her experience with WebpageFX.

Pennsylvania Chamber of Business & Industry

Alex from PA Chamber of Business and Industry describes what it's like to work with WebpageFX.

Ceramcor

Ceramcor is one of our longest-running SEO clients. Most recently, they worked with us to meet the mobile-first browsing habits of their customers with a reponsive redesign of their cookware site.

Our goal was to modernize their identity, create an easy, intuitive online shopping experience, and convert customers and keep them coming back.

We worked directly with the guys at Ceramcor to finalize the overall layout, shopping cart user experience, and any additional requests and considerations that came up.

In addition to a complete redesign, we used Facebook and Twitter to run promotional campaigns and contests to spread the word about holiday specials. This resulted in an additional 5k followers on Facebook and 2.5k followers on Twitter.

The results spoke for themselves. Ceramcor saw an 85% increase in total annual revenue, a 12% increase in conversions, and a 60% decrease in their bounce rate.

Wheeler CAT

Wheeler Machinery Co., a Caterpillar dealer in Salt Lake City, Utah came to us for a website redesign. It was evident to us that they valued treating their customers with a sense of partnership.

Because providing superior service is one of Wheeler’s top priorities, a personalized content strategy fell in line perfectly with their goals. By providing a customized experience for various audience buckets, their visitors get a marketing message that is tailored specifically to them. This gives them a stronger connection to the site, and therefore makes them more likely to convert.

The response to the personalized content by Wheeler's site visitors has been amazing. Analytics show that visitors who saw personalized pages had an 82% higher average time on site than those who did not see personalized pages.

This proves that visitors that start their browsing experience with personalized content are more engaged with the site and will spend more time looking at...

Ocean City, New Jersey

Ocean City, New Jersey is a world famous seashore community located in the heart of the Jersey Shore.

Our goal was to add a new, fresh look to the website that would emphasize the family atmosphere of Ocean City, while also maintaining a sophisticated air. The website highlights things to do at Ocean City, upcoming events, local businesses and real estate.

We also created a custom Google map in order to promote the various downtown and boardwalk businesses of Ocean City.

In addition, we created a mobile-friendly version of the website to meet the demand of incoming traffic from mobile devices. The new mobile site focuses on the four most visited areas of the website: where to stay, things to do, where to shop and places to eat. It also features a mobile-friendly map that allows visitors to find local attractions.

As a result of our efforts, overall website traffic increased 87%, page views increased 129%, time spent on the site increased 41%,...

Reviews

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SEO, PPC, Web Design, & Content Creation for Chemicals Industry Co.

"Their insightful team help us realize our goals and find effective ways to track our progress."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014–Ongoing
Project summary: 

WebFX provides ongoing SEO and PPC support, including managing a Google Ads account and blog content creation. They also redesigned an existing WordPress site.

The Reviewer
 
51-200 Employees
 
Lebanon, Ohio
Erika Fey
Marketing Director, JBS Industries
 
Verified
The Review
Feedback summary: 

The online advertising efforts and website redesign contributed to a significant leap in organic site traffic in the multi-year engagement. The WebFX team’s transparency and valuable expertise have made them a reliable partner. Their collaborative support has made the project flow smoothly.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director for JBS Industries. We manufacture industrial chemicals primarily for car washes and other distributors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We needed SEO and paid search support for our website. We hired WebFX to help with this process and redesign our website.

SOLUTION

What was the scope of their involvement?

WebFX redesigned our existing WordPress site to optimize the platform. They provide a range of PPC and SEO services, including creating a set of keywords and performing market research. Their team also established our GoogleAds account.

In addition, WebFX writes content for our blog. To do this, they find topics that relate to our industry, run the material by our team, and post it with our approval.

What is the team composition?

Casey (Internet Marketing Strategy, WebFX) has managed our account since the start of the engagement.

How did you come to work with WebFX?

I wasn’t a part of the hiring process, but we followed a referral from someone within our industry. They had worked with WebFX in the past and had a positive experience.

How much have you invested with them?

We spend between $2,000–3,000 every month for their services.  

What is the status of this engagement?

We began working together in 2014, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with WebFX has helped us be successful. An example of their positive impact is the drastic increase in organic site visits we’ve reached. When we first began working with WebFX, we only had 400 organic visits, and that number has since increased to 10,000, which is valuable to us.

How did WebFX perform from a project management standpoint?

Their team uses Basecamp to keep track of the project and house all documentation. I’m easily able to upload templates or graphics for WebFX to use. They have a checklist to make sure they’re hitting timelines and accomplishing the right tasks. When they anticipate needing to extend a deadline, they’re very transparent and communicative. If we have suggestions, they give us their honest input about whether or not our budget would allow it.

We have monthly calls with their team. The meetings focus on our previous month’s traffic and future updates they'll be making to the plan.

What did you find most impressive about them?

Their insightful team help us realize our goals and find effective ways to track our progress. Some metrics are hard to measure, so they’ve helped us put our goals into perspective and better understand how it will look.

Are there any areas they could improve?

Because there are limitations with a WordPress template, their graphics support hasn’t been as great as we would’ve liked.

Do you have any advice for potential customers?

Although we’re a small company, having a specific person dedicated to communicating with WebFX helps us get the most out of the engagement. If you give them attention and provide insight along the way, the process will be more productive and grow more quickly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Management and SEO for National Campgrounds Brand

“WebFX has helped significantly increase our online performance overall.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

WebFX creates long-form, SEO-friendly content for a blog and website. They also provide keyword research and backlinking services. 

The Reviewer
 
201-500 Employees
 
Billings, Montana
External Content Manager, Kampgrounds of America, Inc.
 
Verified
The Review
Feedback summary: 

WebFX providse high-quality, well researched written content that not only performs well online, but is also of genuine interest to the target audience. Highly collaborative, responsive, and proactive in their approach, they continue to be a highly valued partner. 

BACKGROUND

Introduce your business and what you do there.

I'm the external content manager for Kampgrounds of America, Inc. We're America's largest franchised campground organization with 513 locations in the U.S. and Canada. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

WebFX was hired to help create more long-form content to improve our SEO and organic search rankings. 

SOLUTION

What was the scope of their involvement?

WebFX creates long-form, SEO-friendly content for our blog and pages on our website. They've also created a downloadable PDF guide about RVing, conducted keyword research, and provided backlinking services. 

What is the team composition? 

We work with a project manager who makes herself available to us whenever we have any questions–she's great. 

How did you come to work with WebFX?

A coworker of mine made that decision, so I'm not sure how the relationship came to be.

What is the status of this engagement?

We've had a monthly retainer agreement with them since 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX has helped significantly increase our online performance overall. As of this year, overall web traffic increased 47.52% and organic traffic increased 25.9%, in part, thanks to their efforts. By focusing on our core values page, we've also seen an increase in engagement with our rewards program. 

How did WebFX perform from a project management standpoint?

They're one of my favorite teams to work with outside of my own office. They've done a great job of delivering results, meeting expectations, and being very responsive in communications. Most of the project management is handled through Basecamp, but we also have biweekly meetings to go over what we've accomplished and next steps. They've been more than happy to answer any questions and educate us in the process as well. 

What did you find most impressive about them?

Their ability to quickly understand an industry sets them apart. They were able to learn enough about RVing to create interesting, meaningful content that our readers genuinely enjoy.

Are there any areas they could improve?

I can't think of anything. I'm very satisfied with what they've done for us so far and look forward to continuing that path. 

Do you have any advice for potential customers?

Make sure to thoroughly explain the business, goals, and any brand standards from the start, so they're able to hit the ground running. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • N/A Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & Content Marketing for Healthcare Service Center

“The whole company is incredibly transparent.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun. 2018 - Ongoing
Project summary: 

WebFX provides SEO and content marketing services on an ongoing basis. They conduct keyword research and optimize multiple websites. The team also creates blog posts and social media content.

The Reviewer
 
51-200 Employees
 
Lewisville, Texas
Digital Marketing Coordinator, Healthcare Service Center
 
Verified
The Review
Feedback summary: 

WebFX works toward increasing the Google rankings of four separate websites. Since accepting the project, their efforts have contributed to a significant increase in web traffic. Their communicative team facilitates a collaborative engagement. Frequent progress reports indicate consistent results.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing coordinator for a healthcare service center. We’re the parent company of multiple brands; all of which provide opioid addiction treatment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We needed a qualified marketing firm to provide SEO services for four of our brands.

SOLUTION

What was the scope of their involvement?

WebFX manages our SEO efforts across multiple websites. During the initial phase, they went through each site to make them more Google-friendly. It turns out; there’s a lot of simple things that can be done to improve a site’s Google ranking. Then, they performed extensive keyword research in an effort to produce measurable results. Now that the early stages of the engagement are complete, they’re currently working to meet monthly optimization goals.

They’ve also agreed to provide content marketing services as the engagement continues. That includes developing social media content, writing blog posts, and creating ad hoc copy. We’re expecting to execute a significant marketing push via social media in the next several months.

What is the team composition?

I’ve worked with about 4–5 different people from their team. That includes internet marketing professionals and social media specialists.

How did you come to work with WebFX?

I started my current role about two months ago, and WebFX already had an outstanding relationship with the company. Considering their track record, I decided to hire them for the upcoming effort.

How much have you invested with them?

We spend close to $10,000 a month in total.

What is the status of this engagement?

My company likely hired them in June 2018. The current engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The number of views each website receives has doubled since this engagement began. Their work has positively influenced our business in multiple areas.

How did WebFX perform from a project management standpoint?

Our situation is probably different than a lot of their clients. Since we have four congruent accounts with them, it’s hard for me to wrap my head around everything without checking their project management dashboard frequently. Luckily, they make that information easily accessible.  At any point, I can go in and see what tasks they’ve completed. We mostly communicate through basecamp and email, but I’m also able to call them if something’s urgent.

What did you find most impressive about them?

The whole company is incredibly transparent. They offer so much detail about what they’re working on we’ve gained a clear understanding of how they approach each project. In addition to achieving the goals we set out, they’re willing to explain exactly how they’re delivering such results.

Are there any areas they could improve?

They do an excellent job on every front. If we consolidated the project into a single account, they’d likely perform even better.

Do you have any advice for potential customers?

WebFX offers a lot of tools for clients to track their work, so I’d suggest figuring out how their business model works. That way, future clients can be sure that they’re getting the most out of their money. Also, don’t be afraid to ask for walkthroughs of each process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already referred them several times.

PPC Campaigns for B2B Printing Company

“They understand our campaign, are easy to work with, and want to get the results that are right for us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
May 2018 - Ongoing
Project summary: 

WebFX handles PPC strategy, including keyword research and competitor analysis, and oversees ad campaigns for a printing franchise. They also redesigned a company website.

The Reviewer
 
1-10 Employees
 
Silver Spring, Maryland
Connie Rhind Robey
Owner, SpeedPro Imaging Silver Spring
 
Verified
The Review
Feedback summary: 

Responsive customer service sets WebFX apart. They’re always on top of emails and patient during phone meetings when it comes to explaining various aspects of PPC strategy.

BACKGROUND

Introduce your business and what you do there.

I’m one of the owners of SpeedPro Imaging Silver Spring. We’re a franchise that handles large-format graphics, so things like wall murals, vehicle wraps, and window graphics. I primarily handle our marketing and business development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

They redesigned our website and also help manage PPC campaigns for us.

SOLUTION

What was the scope of their involvement?

They were initially brought in to update our site. We had an in-house committee that helped decide the look and feel and provided initial feedback on the functionality. Now that it’s been developed, we’re able to make some of the content updates on the back end ourselves.

At this point, WebFX primarily manages our PPC campaigns because it’s difficult to run those effectively without specialized expertise. They handle competitor analysis to optimize our keywords for Google Ad. They also review our previous jobs that have come through the website or older PPC campaigns to see what kinds of prospective customers we’re reaching and if they’re the best fit for our business.

What is the team composition?

We work directly with a PPC campaign specialist.

How did you come to work with WebFX?

We didn’t actually choose them; the franchise did.

How much have you invested with them?

We’ve spent over $2,000 so far.

What is the status of this engagement?

The project began in May 2018, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a hard time getting some of the detailed access to our site data because of how the franchise is managed, so it’s hard to get specific about what’s being impacted. We’re definitely getting the kind of occasional large jobs that we want, so that’s a good sign.

How did WebFX perform from a project management standpoint?

They’re very easy to work with. We regularly go back and forth with our PPC campaign manager to make adjustments. She’s well-organized and good about providing breakdowns of how the ads are impacting our business. Our team makes the decisions about what to target, but sometimes she’ll offer suggestions now that she understands our goals a bit better. She’s also patient with us when it comes to explaining how different aspects of PPC work.

Day to day, we touch base via email, and then we do a monthly phone call to go into further detail about the ad campaigns. They also use Basecamp to manage their end of the project. Another thing that’s been helpful is they’ve started having regional feedback calls with multiple PPC clients so they can find out what’s working for people in different regions or with different needs.

What did you find most impressive about them?

They’re very knowledgeable and have strong communication skills. They understand our campaign, are easy to work with, and want to get the results that are right for us instead of applying a one-size-fits-all solution.

Are there any areas they could improve?

When we first started working on PPC with WebFX, we’d provided a list of keywords, including ones we didn’t want to use, based on our previous experiences. The representative working with us respected those choices, but her supervisor overrode her and added in keywords we didn’t want because they lead to a lot of calls for services we don’t offer. This was, fortunately, a one-time issue, but it’s important for the ad company to respect the expertise their clients have in their own industries.

In terms of web development, their backend isn’t the most user-friendly. We’ve worked with several developers now since we started the franchise and this UI isn’t intuitive like others I’ve used.

Do you have any advice for potential customers?

I can't name anything specific. We’ve really liked working with our PPC manager.

4.5
Overall Score The only drawback is that the back end of our site is hard to navigate.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    There’s always room for improvement here.
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    I’ve referred them before, although I’m not sure how they’d be with a non-corporate client.

Web Design and SEO for Work Rights Law Firm

"It’s effortless on our part."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

WebFX provided web design and SEO services in a long-term partnership. Services included support for user inputs and the integration of a live chat feature. Their optimization work included keyword targeting.

The Reviewer
 
1-10 Employees
 
Harrisburg, Pennsylvania
Derrek Cummings
Partner, McCarthy Weisberg Cummings, P.C.
 
Verified
The Review
Feedback summary: 

The optimized website has risen to the top of Google search results, which corresponds with growth in lead generation. This team stays ahead of potential issues, keeping their workflow smooth. Expect a thorough partner who operates with minimal direction.

BACKGROUND

Introduce your business and what you do there.

I’m a partner with an employment and civil rights law firm. We represent plaintiffs in cases of discrimination, wage collection, and personal injury.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We chose to switch to them from another provider because we were unhappy with our position in Google search results. We’ve been familiar with WebFX since their founder, Bill (President and Co-Founder, WebFX) engaged with us through his previous company, and we had a good experience before, so we decided to reach out to them.

SOLUTION

What was the scope of their involvement?

They came into this engagement with an understanding of what we needed because we’d worked with them in their previous iteration. They did a complete web design overhaul. Our site describes our legal practice and attorneys, and it supports contact information input from potential clients. They integrated a live chat feature. In addition, they provide SEO services, including keyword targeting. They originally did paid advertising for us, but we discontinued that service because the quality of their work on our organic search was so impressive.

What is the team composition?

Curtis (Lead Internet Marketing Consultant, WebFX) has been our point of contact. Bill is the owner and handles operations, but Curtis is the person who manages our account.

How did you come to work with WebFX?

We first became acquainted with Bill back when he ran a much smaller firm. We hadn’t thought to use them for our law firm at first, simply because we were with a company that was more specialized to what we needed.

What is the status of this engagement?

We started working with them in 2014 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

From the outset, we've seen positive growth in lead generation through every area of our practice. They’ve consistently placed us at the top of Google search results.

How did WebFX perform from a project management standpoint?

Curtis is available by phone call and email, but he prefers to meet with us in person. He’ll stop by our location, or we’ll visit him. WebFX has a very cool campus-style setup in downtown Harrisburg. We’ll discuss the progress on their end and what work needs to be done, and make decisions on how to proceed based on that. We also suggest new ideas and projects for them, and if they think they can do it, we ask them to make a budget estimate and draft a sketch of what the deliverable might look like. Based on these meetings, I can say that it's all been positive and it’s going in the right direction.

What did you find most impressive about them?

Their staff really understands what our product and how to customize and implement it. Our partnership is very hands-off, which shows a high level of trust. It’s effortless on our part. And they’re always ahead of any changes in the processes they deal with, which gives us a great deal of comfort. We’d had issues with that in previous vendor relationships, but we don’t expect them to be caught off-guard by anything.

Are there any areas they could improve?

No, we’re completely satisfied.

Do you have any advice for potential customers?

Be prepared to clearly explain your goals. They'll understand and make them happen.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Design & Digital Marketing for Branch of Nat'l Hotel Chain

“We’re very satisfied with their customer service, and their performance is top-notch.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

After designing a WordPress site to promote a hotel restaurant, WebFX has continued to curate the site. They keep the menu up to date and write blogs to engage readers.

The Reviewer
 
11-50 Employees
 
Wichita, Kansas
Director of Sales & Marketing, Branch of Nat'l Hotel Chain
 
Verified
The Review
Feedback summary: 

WebFX excels at promoting digital content. Not only have the blog posts driven higher organic traffic rates, but online reservation numbers have also increased. The team maintains a customer-oriented attitude, responding promptly to all inquiries.

BACKGROUND

Introduce your business and what you do there. 

I’m the director of sales and marketing for a full-service national hotel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX? 

We engaged WebFX to build a website that would promote our in-hotel restaurant.

SOLUTION

What was the scope of their involvement? 

They’ve built an informational WordPress site that highlighted our restaurant’s dining options. It features a menu, staff bios, and an online reservation form. Because we’re constantly changing our offerings, WebFX helps us update our content to match. They’ve also launched a blog and currently write articles to support our digital marketing.

What is the team composition? 

We initially worked with Brittany (Internet Marketing Specialist, WebFX) who was great, but now Maddie (Copywriter, WebFX) handles our account. She writes all of our blog posts and keeps us updated on metrics. 

How did you come to work with WebFX? 

Our managing company had used WebFX at another property to promote their premium restaurants. The project went well, so we wanted to do the same for our hotel.

How much have you invested with them? 

We have a monthly payment plan with them.

What is the status of this engagement? 

WebFX was already working on the project when I joined in late 2017. Since then, we’ve continued to engage them and have a one-year contract.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Each month, they provide a report on all of our site metrics, including traffic and clickthrough volume. In January alone, the landing page for one of our long-form content pieces saw a 230% increase in views. Another blog post had a 122% increase, and the main site’s organic traffic grew by 21%. As for conversions, we’ve had 14 online reservations, one private dining contact, and 19 phone calls.

How did WebFX perform from a project management standpoint?

We’re very satisfied with their customer service, and their performance is top-notch. Any time we’ve made a request or had an issue, they’ve always followed through within 24 hours. We mostly communicate through email but also have a monthly conference call.

What did you find most impressive about them? 

They’ve built the website exactly as we’ve asked and keep it constantly updated.

Are there any areas they could improve? 

No, not that I recall. Everything I've seen so far has been wonderful.

Do you have any advice for potential customers?
 
Ask for Maddie because she’s a great resource.
 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing Services for Orthopedic Practice

"They set a standard for service that we use to compare the other vendors that we work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Ongoing
Project summary: 

WebFX organizes SEO and PPC campaigns and provides web design services for an orthopedic practice following a merger. They also write blogs and long-form content to complement other digital services.

The Reviewer
 
51-200 Employees
 
Bethesda, Maryland
Andrew Tran
Marketing Head, OrthoBethesda
 
Verified
The Review
Feedback summary: 

WebFX’s efforts have resulted in 30% increases across Google views, searches, and actions. Their team’s written content has proven to be valuable as well. WebFX features an engaged staff that prioritizes customer involvement and satisfaction. They are responsive and genuine—an ideal partner.

BACKGROUND

Introduce your business and what you do there.

I am the marketing head at OrthoBethesda, a private orthopedic practice.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We’ve recently gone through a merger, so we wanted to make a statement with our new marketing direction. We hired WebFX to coordinate our digital marketing campaigns.

SOLUTION

What was the scope of their involvement?

First and foremost, they organized our SEO and PPC campaigns to give us a stronger digital footprint as we worked on our online reputation and brand awareness. They created a foundation of keywords that has served us well. Further, they’ve written blogs and long-form content for our site. Our engagement started because we had ideas for SEO and PPC, but WebFX has gone above and beyond that. They’ve worked with our web developer to redesign some elements of our website as well.

What is the team composition?

I had an initial account manager who addressed all of my questions and concerns until I signed the contract. Once we agreed to the terms, they assigned me a team to work with.

How did you come to work with WebFX?

I  was impressed by their reviews on Clutch. Compared to other vendors, they had a lot more to offer. Through our initial conversations and proposals, WebFX was transparent and organized. They took a genuine interest in our company and our goals.

How much have you invested with them?

Our monthly fee is $5,000.

What is the status of this engagement?

Our engagement began in November 2018 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our views, searches, and actions on Google have all increased by at least 30% from where we were when the engagement started. Our PPC has yielded a fair amount of impressions but not as many conversions as we would have liked—but we understand that a foundation is still forming. The written content that they’ve delivered has been outstanding.

How did WebFX perform from a project management standpoint?

They’ve been great at keeping us involved every step of the way by notifying us of milestones and keeping track of deadlines. They’re very proactive and want to ensure that we are informed of their progress. They set a standard for service that we use to compare the other vendors that we work with.

What did you find most impressive about them?

I’m very appreciative of their fast response time. If I call on a whim or send a quick email, I know I’ll get a quick response.

Are there any areas they could improve?

No, they’ve been tremendous in every way.

Do you have any advice for potential customers?

Write out as many minute details of your company as you can. The more information WebFX has, the more context they’ll have to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing and Strategy for Insurance Underwriters

"When they need to take their time and get back to me, they actually get back to me." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

WebFX provides ongoing digital marketing. They contribute to every aspect of current efforts, from strategy and media planning to execution, monitoring, and creative development. They also do SEO and PPC.  

The Reviewer
 
501-1,000 Employees
 
White Plains, New York
Emily Friend
Marketing Associate, PURE Insurance
 
Verified
The Review
Feedback summary: 

Yearly conversion and traffic goals were exceeded by significant margins thanks to WebFX’s efforts. They communicate directly and are transparent regarding their knowledge base. A strong work ethic empowers them to fill any gaps they have to deliver customized, effective solutions.  

BACKGROUND

Please describe your company and your position there.

I’m a marketing associate at Privilege Underwriters Reciprocal Exchange (PURE). We provide customizable coverage for high-value homes, automobiles, jewelry, art, personal liability, watercraft, flood, fraud, and cyber fraud. I manage our digital team and paid advertising and internet marketing efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX?

We needed to expand our internet marketing and digital advertising footprint through a mix of event activations and evergreen content. Further, we wanted to improve our SEO and more effectively allocate our marketing budget.

What were your goals for this project?

We were aiming to increase sales, grow brand recognition, and see marketable conversions.

SOLUTION

How did you select this vendor?

A colleague recommended WebFX to us. We were disappointed with our previous vendor and looking for someone that could work with our CMS and handle our issues quickly. Further, they had to be willing to provide detailed explanations of their work beyond what’s typically expected.

Describe the scope of their work in detail.

They provide strategy and creative development, media planning and buying, and campaign execution, tracking, and reporting. I manage the projects currently in progress, review WebFX’s reports, and ensure their efforts are aligned with our team's needs.

What was the team composition?

The size of the team has grown over the course of the project, but I speak with a web specialist, an internet marketing expert, and a social team lead. There are more dedicated people that I don’t speak to as well.  

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We easily surpassed our goals for 2018, seeing a significant lift in new traffic and conversions. Cost per acquisition also dropped.

How effective was the workflow between your team and theirs?

We couldn't ask for a better workflow, communicating via Basecamp and phone calls. While we have increased the frequency of our phone check-ins, their communication couldn’t be clearer. Their team is incredible.

What did you find most impressive about this company?

They’re always willing to help us, and there hasn’t been a question they couldn’t find a compelling answer to. When they need to take their time and get back to me, they actually get back to me.

Are there any areas for improvement?

There's always room for improvement, but this team has it on lock. If anything, I’d say we could use more people to get even more done. We’re checking off the necessary boxes as is, though.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO and Facebook Campaign Management for Shipment Co.

"WebFX cares about understanding our business and making our goals a reality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2017 - Ongoing
Project summary: 

WebFX conducts digital marketing services to improve an online presence through marketing and social media efforts. The team handles SEO and GoogleAds. They also create blogs and supervise a Facebook page.

The Reviewer
 
11-50 Employees
 
Moorestown, New Jersey
Alyssa Leonetti
Sales Manager, Transtar Moving Systems
 
Verified
The Review
Feedback summary: 

WebFX exceeded expectations. Their services have been nothing but positive for the business. Their team is exceptionally skilled and effectively communicate. WebFX’s dedication to the project is noteworthy. Customers can expect a readily accessible team of marketers that deliver work promptly.

BACKGROUND

Introduce your business and what you do there.

Transtar Moving Systems is a local and long-distance moving company that primarily services the South Jersey and Philadelphia areas. We sometimes work nationwide. I’m the sales manager that manages three sales representatives and performs various internal tasks within the office.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We researched companies that could help increase our online presence, so we hired WebFX to work on our marketing and social media. 

SOLUTION

What was the scope of their involvement?

In the beginning, we met with WebFX to discuss initial steps and tasks that would be involved. Their team broke down everything. They handle all of the SEO services through link building and keyword creation. WebFX also crafts blog posts and manages our Facebook. Their team provides monthly analytic reports based on findings found through GoogleAds.

What is the team composition?

I have two points of contact. Jenny (Internet Marketing Analyst, WebFX) works with our SEO, and Amber (Social Media Specialist, WebFX) assists with social media.

How did you come to work with WebFX?

Before I was involved in the process, my boss had a meeting with WebFX but decided to engage with another company. That ended up not working out, so he contacted and met with their team again. My boss thought WebFX would be better for us in the long run.

How much have you invested with them?

We spend about $1,700 per month.

What is the status of this engagement?

We started working with WebFX in December 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX supports our business in areas we’re not skilled in. Since starting their services, we haven’t experienced any downward trends. We’re always exceeding our goals.

How did WebFX perform from a project management standpoint?

They’re excellent communicators. WebFX is readily available and delivers work sometimes before the deadline. Since we’re about two and a half hours away from their office, we’ve only had one in-person meeting. Phone calls occur twice a month, but we mainly communicate through email.

What did you find most impressive about them?

WebFX cares about understanding our business and making our goals a reality. When we initially met, they never worked with a moving company, so their team researched the industry to figure out what we needed and what we were looking for.

Are there any areas they could improve?

I don’t think so. I have no complaints with WebFX at this time.

Do you have any advice for potential customers?

Clients should keep the lines of communication open to prevent issues or problems down the road.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & PPC Campaign Management for Liquor Store

"Because of WebFX’s diligence, I know the effectiveness of every dollar I spend."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - Ongoing
Project summary: 

WebFX manages SEO and PPC campaigns for a liquor store with nationwide sales. They write and boost relevant content based off of keyword research to optimize web traffic and drive revenue.

The Reviewer
 
11-50 Employees
 
Rochester, New York
Peter Lunstead
Digital Specialist, Marketview Liquor
 
Verified
The Review
Feedback summary: 

The SEO and PPC campaigns have helped to increase revenue in each year of the engagement. WebFX features an ambitious and talented team. Because of a practical project management approach, progress reports are timely, and each dollar is accounted for.

BACKGROUND

Introduce your business and what you do there.

I am a third-party digital specialist working on behalf of Marketview Liquor, which ships wine across the country and has a retail store in Rochester, N.Y.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

In 2015, we launched an e-commerce website, and we hired WebFX to manage our SEO and PPC campaigns.

SOLUTION

What was the scope of their involvement?

We rely on WebFX to research keywords and write content related to popular search terms. For instance, they noticed a high number of searches for how to taste red wine or searches for which wine to pair with a certain dish. WebFX writes relevant content and boosts it to drive traffic. They also coordinate our paid search campaigns on Google Ads.

What is the team composition?

I work with an account manager.

How did you come to work with WebFX?

My predecessor in this role hired WebFX, and when I took over, I didn’t want to make any changes because our results were very promising.

How much have you invested with them?

They take a 15% management fee on the amount we spend on PPC. For SEO, we spend $3,550 per month.

What is the status of this engagement?

Our engagement began in 2015 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our results from each campaign have improved each year we’ve worked together. We took a big hit in 2016 because spirits could no longer be shipped, but WebFX managed to grow our revenue nonetheless. From 2017 to 2018, they reached a 20-to-1 ROI for our PPC campaign, helping us jump from $974,000 in revenue to $1.485 million. During that same period, our SEO revenue grew from $764,000 to $946,000. All told, that’s about a $700,000 increase from two campaigns in one year.

How did WebFX perform from a project management standpoint?

We use a tool similar to Basecamp to communicate and track all of our activity. Their communication is second-to-none. I never have questions about what they’re doing or how successful the campaigns are because they provide me with reports before I ask for them.

What did you find most impressive about them?

I appreciate their attention to detail more than anything. Some customers might complain that they don’t know how effective their advertising is. Because of WebFX’s diligence, I know the effectiveness of every dollar I spend. I know what our ROI is for SEO and PPC at all times.

Are there any areas they could improve?

No, they have not underperformed in any way.

Do you have any advice for potential customers?

When I first started, I had a preference for another SEO company, but WebFX asked me to trust them. I can only recommend that other clients do the same. It’s also important to be attentive to their reports. The more information and feedback you can give them, the more successful the campaign will be.

5.0
Overall Score They've never let us down.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've always been mindful of our deadlines.
  • 5.0 Cost
    Value / within estimates
    They do a better job for the cost than a lot of other companies I've worked with.
  • 5.0 Quality
    Service & deliverables
    Our increase in revenue speaks for itself.
  • 5.0 NPS
    Willing to refer
    I've recommended them several times already.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Pennsylvania
ID
6693871
Date of Formation
Mar 28, 2018
Source
Commonwealth of Pennsylvania
Last Updated
Dec 26, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Dec 26, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
126
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
February 15, 2019