Webethics

BACKGROUND

Introduce your business and what you do there.

I’m the director of a website that enables online services for our clients — our site works similar to marketplace platforms like Airbnb.
 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webethics?

I was looking for someone to design and develop a website for me. 
 

SOLUTION

What was the scope of their involvement?

Webethics is building my site on a React framework — they’ve already deployed the project on their server, and they will be moving everything over to my server, which is on Google Cloud Platform (GCP).

One of the key features that they are implementing is payment gateways for Paypal and Stripe. They’ve been pretty good at integrating these functionalities so far. Webethics are also making sure to optimize the platform for both web and mobile access, which is important for our core functionality. 

What is the team composition?

I work with three team members from Webethics, but I've primarily met with a single point of contact to discuss my requirements and their updates.

How did you come to work with Webethics?

I interviewed a few different teams off of Upwork, and my meeting with Webethics went very well. I described exactly what I wanted, and they got the concepts immediately. They also made additional suggestions about how platform features could be implemented, which impressed me. In addition, I thought that their sample websites were the best out of all the teams I interviewed. 

How much have you invested with them?

I’ve invested around $15,000 with Webethics so far. 

What is the status of this engagement?

I started working with Webethics in April 2021, and the engagement is ongoing. 
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It’s a bit difficult to share exact metrics since the development is ongoing, but we are very pleased with the work that they have delivered so far. My technically-minded colleague has overviewed their work and praised their expertise — we have no negative things to say about their development. 

How did Webethics perform from a project management standpoint?

They’ve been very good at project management. They communicate updates regularly, ask the right questions, take the time to understand our business requirements, and do a great job of keeping me in the loop with their progress. We’ve primarily communicated through calls, which they are always prepared for. 

What did you find most impressive about them?

The most impressive thing to me is that they’ve been getting the job done well — they understand my requirements and deliver exactly what I ask for. I’ve also been really impressed with their communication and willingness to answer my questions at any time. 

Are there any areas they could improve?

I don’t have any improvements to share. They’ve really met my expectations. 
 

BACKGROUND

Please describe your company and your position there.

We are a healthcare education school. I am the Executive Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webethics, and what were your goals?

We hired them to create a custom platform on Zoho Creator to function as a class management software.

SOLUTION

How did you select Webethics and what were the deciding factors?

We liked the communication. They presented a plan well and seemed very knowledgeable about how to accomplish our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided a road map with all the features we needed. We checked in weekly on progress and to give feedback.

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's been really solid. We've used it for a year now with very little maintenance needed.

Describe their project management style, including communication tools and timelines.

Very thorough. Take their time and make sure there are no problems with the code before going live. Dependable communication.

What did you find most impressive or unique about this company?

They were persistent to work around problems.

BACKGROUND

Please describe your company and your position there.

We hired Webethics to develop our Shopify website for PPE products and they successfully delivered the product. We made a mistake on the contract through upwork, which ended up overpaying Webethics by around $1,000. Webethics reached out to upwork and refunded the difference. We really appreciate it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webethics?

To develop a website for PPE products

What were your goals for this project?

A website that has attractive listings and basic elements like Q&A, reviews, contact us, etc.

SOLUTION

How did you select this vendor?

They did a pretty impressive proposal.

Describe the project and the services they provided in detail.

web design and listing content support

What was the team composition?

web designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Prefer not to disclose.

How was project management arranged and how effective was it?

The communication was smooth.

What did you find most impressive about this company?

We made a mistake in the contract. They were honest and they refunded the overpayment.

Are there any areas for improvement?

None.