Webcreta Technologies

Please describe your company and your position there.

My Name is Cory and I work at Bike-on.com as a graphic/web designer and content marketing personnel . Here at Bike-on we build and sell a variety of handcycles, recumbent trikes and wheelchairs for a large community worldwide over the phone and through our ecommerce site.

For what projects/services did your company hire Webcreta Technologies?

We hired Webcreta to assist in the development of our site and to help us along the way with issues we may run across on our site as we progress even further as a company. We are still working with them side by side for our website and have been nothing but helpful along the way !

What were your goals for this project?

The goals for this project was to get our ecommerce site to be easy to navigate for all our consumers, develop new pages for our site along the way as needed and to assist in expanding our large number of products that our company has to offer.

How did you select this vendor?

We selected this vendor because of the outstanding reputation they have and their ability to always be there for us when needed.

Describe the project and the services they provided in detail.

I have been working alongside Jignesh and he has been so helpful in resolving issues we have here and there with our site and adding in elements the owner would like to have done when needed. 5 stars for him and the team at Webcreta !

We had one project to add in a new line item to our products through a Financing program we have recently started to use. He was able to get this complete for us in no time and everything is working great ! Now and then we run into some issues with our front end admin panel and they are always there to resolve the problem we may have when code breaks or CSS does not deploy. A simple email to him and the problem gets fixed in no time.

What was the team composition?

I myself are the only person who works on the site in house at bike-on with one other sales rep who updates the used selection from time to time when he needs to.

Jignesh has been working with me since I started with Bike-on and has been nothing but helpful to me when a problem comes into play on the site. He is always there when needed and gets back to my emails or messages in no time. I never feel left in the dark with something that is out of my hands.

Can you share any information that demonstrates the impact that this project has had on your business?

Only positive impacts for us here at bike-on. Site always looks awesome in desktop or in a mobile responsive format without any issues long the way. If there are ever any they always get resolved in no time and have no impact on us.

How was project management arranged and how effective was it?

I came into the company here at bike-on and Jignesh was our Project manager for Webcreta. He has always been there when needed and never lets us down. Problems are solved in no time when they arise and anything we need him and the team do it gets done in a very responsive time,

What did you find most impressive about this company?

There response time in working on issues or projects we may have to have assistance on is the best. They fix problems right away and dive right into any projects without hesitation.

Are there any areas for improvement?

NONE. 5 Stars!

Please describe your company and your position there.

We have a website that sells kids and men clothing.

For what projects/services did your company hire Webcreta Technologies?

We needed assistance with website management.

What were your goals for this project?

To increase our sales by 100% year-on-year.

How did you select this vendor?

They approached us via email.

Describe the project and the services they provided in detail.

They managed our Magento platform website and worked on new upgrades.

What was the team composition?

Around eight people have worked on the project.

Can you share any information that demonstrates the impact that this project has had on your business?

Our website is now state-of-the-art and attracts orders from every corner of the world. They’re a competent team that’s able to solve any problem; we could just give them an idea and they’d make it happen.

How was project management arranged and how effective was it?

They use good project management software to oversee tasks well.

What did you find most impressive about this company?

They offer hands-on solutions, and their people are available from the top to the bottom if they are required.

Are there any areas for improvement?

No.