Webby Website Optimisation

BACKGROUND

Introduce your business and what you do there.

I’m the group executive director of The SILC Group, an independent Australian financial services firm specializing in alternative assets. We connect investment managers and asset sponsors with wholesale investors through institutional-grade fund infrastructure, capital raising, and investment solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webby Website Optimisation?

We needed help with web development and associated services.

SOLUTION

What was the scope of their involvement?

Webby Website Optimisation has designed and developed our website, structured and presented our service offerings, implemented content and functionality, optimized the website for performance and usability, and provided ongoing technical maintenance and support. The team has assisted with the development and ongoing support of multiple websites across our company, including the relevant webpages, general functionality, and associated website services.

What is the team composition?

We’ve worked with one teammate from Webby Website Optimisation.

How did you come to work with Webby Website Optimisation?

They were referred to me and offered good value for the cost.

How much have you invested with them?

The cost is confidential.

What is the status of this engagement?

We started working with them in April 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Webby Website Optimisation has delivered multiple functional and professionally presented websites, resulting in an improved online presence and a clearer way for clients and stakeholders to access information about our business and services. We’ve received positive internal and external feedback.

How did Webby Website Optimisation perform from a project management standpoint?

They mostly deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We value Webby Website Optimisation’s responsiveness, practical approach, and ability to understand our requirements. They provide reliable support and work collaboratively with our team across multiple websites.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and operator of a personal training, health, and fitness company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webby Website Optimisation?

I needed someone who could provide maintenance to my website.

SOLUTION

What was the scope of their involvement?

They’re currently doing the hosting and troubleshooting for my site. Webby Website Optimisation has been doing tasks like sort out and renew our SSL and coding, for instance.

What is the team composition?

We mainly work with Steve (SEO).

How did you come to work with Webby Website Optimisation?

We put out an RFP; Steve reached out to us, and we liked the fact that he was local.

How much have you invested with them?

We’ve spent less than $2,000 with them.

What is the status of this engagement?

We started working together in September 2013, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have metrics to measure their work, but I’m always satisfied with their work. One time, the website updated by itself, and certain things went missing; they were able to take care of sorting that out for us.

How did Webby Website Optimisation perform from a project management standpoint?

We mainly communicate via email.

What did you find most impressive about them?

The fact that they’re local is what distinguishes them from other providers because we can meet face-to-face if I need to.

Are there any areas they could improve?

They’re great — I don’t think there’s anything they can improve on. 

BACKGROUND

Introduce your business and what you do there.

I’m a semi-retired senior justice of the peace and owner of Brodie Speaking. I’ve been involved in campaigns for the last 40 years in trying to raise standards, and I published a book last year that talks about standards and social behavior in particular. I’ve also been campaigning about domestic violence and abuse of women and children, which I’ve published two books of, and it’s still very much my focus to this day.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webby Website Optimisation?

I suddenly launched into a state of poverty for a while, and Steve (Owner) volunteered to sponsor my website, email address, and he had a look at my computer.

SOLUTION

What was the scope of their involvement?

Webby Website Optimisation built and developed my website from scratch.

What is the team composition?

I only worked with Steve.

How did you come to work with Webby Website Optimisation?

I came together with Steve through a mutual friend in Perth 20 years ago. I considered working with other vendors who were more local, but Steve was always able to satisfy everything I needed. He was always so compatible, and could access my computer over the net and solve my problems.

How much have you invested with them?

I invested $5,000 AUD (approximately $3,800 USD).

What is the status of this engagement?

The project ran from January–April 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’ve never had a complaint from anybody regarding the website — the partnership was very ideal. Whatever I needed, Steve has always been there for me. He never complained, never questioned, and never sent me a bill — he’s a really decent man.

How did Webby Website Optimisation perform from a project management standpoint?

I’ve never had a problem with communication, and we typically talked through email.

What did you find most impressive about them?

The most important thing to me is reliability, and Webby Website Optimisation has always met the challenge. The work was always spot on, clean, and professional so I’ve never had a complaint.

Are there any areas they could improve?

Apart from including me in his family, no I don’t.

Do you have any advice for potential customers?

I would say what I’ve always said to others, and that is, to be honest in what you do, and trust Steve.

BACKGROUND

Please describe your company and position.

I am the Board Member of Melville Tennis Centre

Describe what your company does in a single sentence.

Melville Tennis Centre

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webby Website Optimisation to accomplish?

• To ensure the website displayed the centre in a compelling manner and enabled visitors could find what they were searching for

SOLUTION

How did you find Webby Website Optimisation?

Other

Why did you select Webby Website Optimisation over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webby Website Optimisation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Steve did an excellent job designing and implementing our tennis club website. He was responsive, highly proficient in WordPress and produced a polished, well-organised layout that meets our needs. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Useability and feedback from members

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Steve was responsive, highly proficient in WordPress and produced a polished, well-organised layout that meets our needs. 

What was your primary form of communication with Webby Website Optimisation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were professional and easy to work with from start to finish.

Are there any areas for improvement or something Webby Website Optimisation could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing Manager

Describe what your company does in a single sentence.

Travel and accommodation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webby Website Optimisation to accomplish?

• New websites
• Website Care Plans

SOLUTION

How did you find Webby Website Optimisation?

Referral

Why did you select Webby Website Optimisation over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Webby Website Optimisation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

12 new websites and ongoing website care plans 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased bookings by 50 to 80 per cent 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication, even after hours and very patient with my high demands

What was your primary form of communication with Webby Website Optimisation?

Email or Messaging App

What did you find most impressive or unique about this company?

Their personalized services stood out.

Are there any areas for improvement or something Webby Website Optimisation could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a department head at SILC Group

Describe what your company does in a single sentence.

Fund services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webby Website Optimisation to accomplish?

• Complete the functionality of silc.co. Complete the design of investoradvocacy.org.au. Migrate silcgroup.com to a better platform.

SOLUTION

How did you find Webby Website Optimisation?

Referral

Why did you select Webby Website Optimisation over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Webby Website Optimisation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development and ongoing maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

silc.co needed to be a proper investment directory. investoradvocacy.org.au need some fine tuning to look 100% complete. silcgroup.com needed to be 100% easier to edit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Work produced and completed on time and to high standard

What was your primary form of communication with Webby Website Optimisation?

Email or Messaging App

What did you find most impressive or unique about this company?

Their problem-solving and fast work were impressive.

Are there any areas for improvement or something Webby Website Optimisation could have done differently?

Nothing specific. As our person was into other state, the online communication was important. 

BACKGROUND

Please describe your company and position.

I am the Owner of Marston Management

Describe what your company does in a single sentence.

We provide professonal consulting services to the hospitality industry. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webby Website Optimisation to accomplish?

Rebuild the website with a better design.

SOLUTION

How did you find Webby Website Optimisation?

Referral

Why did you select Webby Website Optimisation over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Webby Website Optimisation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebranding and optimisation of or website to increase traffic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fast website where people stayed longer on each webpage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were fantastic to deal with at every stage. They are extremely efficient, helpful, and professional

What was your primary form of communication with Webby Website Optimisation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How efficient they are. The response time is incredible and they are always happy to assist. 

Are there any areas for improvement or something Webby Website Optimisation could have done differently?

 No I think they are awesome

BACKGROUND

Please describe your company and position.

I am the Owner of Yawuru Technology Group

Describe what your company does in a single sentence.

ICT Consulting, Remote telecommunications, telecommunications cabling, satellite and wireless networking product sales, computer hardware and software sales

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webby Website Optimisation to accomplish?

• Increase the number of leads & sales by increasing Google's trust in his website through white-hat SEO services.

SOLUTION

How did you find Webby Website Optimisation?

• Online Search
• Referral

Why did you select Webby Website Optimisation over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Webby Website Optimisation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I had asked Steve to improve my SEO rankings on my new product satellite trailers and he was able to place my company at number one on Google for the key search terms in my city and areas of my State

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improve the position of the website on Google. Increase the speed of the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered ontime and budget according to requirements 

What was your primary form of communication with Webby Website Optimisation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very economical for small changes at an hourly rate, they provided highly skilled and professional services 

Are there any areas for improvement or something Webby Website Optimisation could have done differently?

Cannot think of anything, a very good communicator.

BACKGROUND

Please describe your company and position.

I am the Director of Insight Communication & Design

Describe what your company does in a single sentence.

visual communications

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webby Website Optimisation to accomplish?

• Improve Google position of their 6 websites

SOLUTION

How did you find Webby Website Optimisation?

• Online Search
• Referral

Why did you select Webby Website Optimisation over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Webby Website Optimisation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Webby provided timely assistance to enhance our SEO capability in order to lift our exposure level on google

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reached page 1 of Google for their 6 websites.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive to assist in a timely manner so that we could reach our objectives as soon as possible

What was your primary form of communication with Webby Website Optimisation?

In-Person Meeting

What did you find most impressive or unique about this company?

Ability to understand our needs and getting the job done on time with a quality outcome

Are there any areas for improvement or something Webby Website Optimisation could have done differently?

They were exceptional in every way

BACKGROUND

Please describe your company and position.

I am the Global Head of Technologies of a financial services company 

Describe what your company does in a single sentence.

We are a specialised financial services organisation with access to a diverse suite of products, services and solutions specific to the needs of wholesale investors, asset sponsors and investment managers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webby Website Optimisation to accomplish?

• Configuration & development for a new financial marketplace website
• Safe software updates and migration to a better web host

SOLUTION

How did you find Webby Website Optimisation?

Online Search

Why did you select Webby Website Optimisation over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webby Website Optimisation were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project required the redevelopment of an existing website and its redeployment on an updated wordpress theme.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Configuration of the WordPress theme matches the project requirements
• Customisation of the WordPress theme using Advanced Custom Fields matches the project requirements
• Styling of the of the WordPress theme matches the project's design requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Steve (The project lead) delivered on the projected milestones and achieved the result on time and on budget.

What was your primary form of communication with Webby Website Optimisation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Steve worked very quickly and was responsive to feedback as the project was delivered

Are there any areas for improvement or something Webby Website Optimisation could have done differently?

None.