Web Solutions NYC

BACKGROUND

Please describe your company and position.

I am the E-Commerce Director of illuminova

Describe what your company does in a single sentence.

We import high powered flash lights for consumer purchase

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Solutions NYC to accomplish?

• Create a eCommerce presence to help scale our business

SOLUTION

How did you find Web Solutions NYC?

• Online Search
• Referral

Why did you select Web Solutions NYC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Web Solutions NYC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Illuminova needed a robusy eCommerce platform that could scale to 10,000+ orders per day during the peak season. We also needed a secure environent to ensure the customer data is protected and another lrge piece of our business is the upsells and we needed a streamlined way to handle this without compromising UX

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The measurable outcome is simple. It works!!!
• We have zero downtime, our workflow is streamlined.
• We got exactly what we asked for

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Things were delivered on time and on budget. There were some instances where timlines shifted (mainly due to our change requests), but this was clearly documented and communicated

What was your primary form of communication with Web Solutions NYC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication, communication and communication. Web Solutions NYC's work quality was great. There are multiple other agencies, but their work ethic impressed us.

Are there any areas for improvement or something Web Solutions NYC could have done differently?

perhaps not allow us to make change orders unless mission critical.

BACKGROUND

Please describe your company and position.

I am the Director of eCommerce & Marketing of BugSnapz

Describe what your company does in a single sentence.

We help eliminate bug problems for homeowners using our high tech bug zapper

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Solutions NYC to accomplish?

• We needed a really scalable e-commerce solution

SOLUTION

How did you find Web Solutions NYC?

• Online Search
• Clutch Site

Why did you select Web Solutions NYC over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Web Solutions NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

our scope of work included a heavily customized checkout as well as the ability to easily manage all configurations without needing a developer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

project launched on time and on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They responded as they promised they would.

What was your primary form of communication with Web Solutions NYC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

they always gave us great advice and solutions that they saw work for other companies. this way we were gaining from their years of experience.

Are there any areas for improvement or something Web Solutions NYC could have done differently?

nope