WEAMSE BUSINESS SOLUTIONS

BACKGROUND

Please describe your company and position.

I am the Founder and Owner of Tales of the Kitty.

Describe what your company does in a single sentence.

We provide petsitting services in our client's homes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEAMSE BUSINESS SOLUTIONS to accomplish?

• Fix our website when our previous web maintenance person disaappeared
• Provide ongoing website support
• Migrate our email systems to a new service

SOLUTION

How did you find WEAMSE BUSINESS SOLUTIONS?

Facebook group

Why did you select WEAMSE BUSINESS SOLUTIONS over others?

Responsiveness

How many teammates from WEAMSE BUSINESS SOLUTIONS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially, our Contact Us page died, which made it impossible for new/potential clients to reach us. This happened at our busiest time of year, so getting it back up and going was imperative. WEAMSE worked with us to ensure things were back up and running. Since then, we have relied on them to keep our website current and error-free. Additionally, we made the decision to migrate to Zoho mail, and they handled all aspects of the email migration successfully.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Contact Us (and all website) page(s) working 
• Email migration successful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response time is virtually immediate. I think the time difference really works in our favor. Either that or they work 24x7. Everything that I've asked of them has happened on time or, in many instances, earlier than I expected.

What was your primary form of communication with WEAMSE BUSINESS SOLUTIONS?

Email or Messaging App

What did you find most impressive or unique about this company?

Their response time and customer service are incredible. Also, whatever I've needed them to do, they've been able to do without hesitation or any problems. I'm incredibly impressed with them.

Are there any areas for improvement or something WEAMSE BUSINESS SOLUTIONS could have done differently?

Not that I've encountered.

BACKGROUND

Please describe your company and position.

I am the Founder of Clever Cafe

Describe what your company does in a single sentence.

Cafe Mentorship & Ecosystem

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEAMSE BUSINESS SOLUTIONS to accomplish?

• Development Progress
• Website Refinement

SOLUTION

How did you find WEAMSE BUSINESS SOLUTIONS?

Upwork

Why did you select WEAMSE BUSINESS SOLUTIONS over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from WEAMSE BUSINESS SOLUTIONS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Refinement of the existing website and optimization, ready to take it to market. This includes consulting on the best course of action and utilizing the correct technologies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work delivered as expected to a high standard.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were willing to collaborate on refinements and support the growth of the platform while remaining highly responsive to the needs of my business model.

What was your primary form of communication with WEAMSE BUSINESS SOLUTIONS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Combined technical expertise with approachable and personable team members.

Are there any areas for improvement or something WEAMSE BUSINESS SOLUTIONS could have done differently?

So far so good!