W3ICON

BACKGROUND

Please describe your company and position.

I am the Sri Lanka Tours Company of Arugambay Agenda

Describe what your company does in a single sentence.

Tour Agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire W3ICON to accomplish?

• Revamp Web Design

SOLUTION

How did you find W3ICON?

Online Search

Why did you select W3ICON over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from W3ICON were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Needed a clean, fast-loading, and SEO-friendly website for my tourism brand—focused on tours, activities, and experiences across Sri Lanka. Goal: modern design, mobile-ready, easy to navigate, and optimized for high performance and user bookings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site turned out just as expected—super fast, clean UI, smooth booking flow, and fully mobile responsive. SEO-ready structure helped boost search visibility. Overall, a solid result that matches my brand and delivers a seamless user experience. Very satisfied!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was well managed overall. They responded to my needs quickly and were always available for feedback. While a few tasks took a bit longer than expected, it was rare and they always communicated well. Overall, reliable and easy to work with.

What was your primary form of communication with W3ICON?

Virtual Meeting

What did you find most impressive or unique about this company?

Their availability was super impressive — always reachable when I needed support or changes. Plus, the design quality was top-notch. Clean, modern, and exactly what I had in mind.

Are there any areas for improvement or something W3ICON could have done differently?

Just a minor thing — there were a few instances where delivery took slightly longer than expected. Not a big issue, but something they could tighten up. Otherwise, everything else was spot on. Great work overall!