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America’s favorite call answering service

VoiceNation is an industry-leading live answering service, serving thousands of businesses across key sectors, including real estate, legal, medical, finance, home services and franchise. What started as a dream in a garage, with thousands of lines of code and a corded phone, is now a thriving business based in Atlanta, Georgia with over 200 team members.

 

  • Silver Verified
  • Undisclosed
  • < $25 / hr
  • 50 - 249
  • Founded 2002

2 Languages that we service

  • English
  • Spanish
Average Review Rating
4.4
Total Reviews
39
Average Referral Rating
4.5 /5
Most Common Project Size
Less than $10,000

Focus

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    Locations (1)

    201 - 250

    Overall Review Rating

    4.4
    • Quality

      0.7 /5
    • Schedule

      0.5 /5
    • Cost

      0.5 /5
    • Willing to Refer

      4.5 /5
    See all 39 Reviews
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    Call Center Services for Medical Staffing and Recruiting Co.

    • Call Center Services
    • $10,000 to $49,999
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "VoiceNation is a one-stop-shop." 

    Apr 8, 2022

    VoiceNation provides live call answering and redirection to help their client's employees call out to any one of the company's nearly 20 facilities. They work from a script that was jointly developed. 

    Voice Services Solution for Renovation Business

    • Call Center Services
    • Less than $10,000
    • May 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their customer service has been excellent."

    Aug 6, 2019

    VoiceNation provides supplemental voice services to augment lead generation. Following guidelines, the team answers calls and collects client information in missed call messages to prioritize follow-ups.

    Answering & Directing Calls for Real Estate Brokerage Firm

    • Call Center Services
    • Less than $10,000
    • Nov. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They provide exactly what we need and continually drive the project forward.”

    Mar 7, 2019

    VoiceNation provides ongoing call answering and directing services. They follow an existing script, gather information, and forward calls to the right individual or voicemail box.

    24/7 Answering Services for Life Coaching Company

    • Call Center Services
    • Less than $10,000
    • Feb. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Because of their service, our client base has grown quite a bit.”

    Feb 26, 2019

    VoiceNation provides 24/7 answering services so that end clients always have someone to talk to. They gather contact information and the reason for calling then immediately forward the information.

    Answering Services for Marketing Company

    • Call Center Services
    • Confidential
    4.0
    Quality
    4.0
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "That level of attentiveness, organization, and professionalism is what sets Voice Nation apart."

    Jul 10, 2017

    Voice Nation receives phone calls through the main number on the firm's website. Customers are now getting a live person instead of a voice recording. They took notes and sent detailed emails back. If the contacts are coming from Voice Nation, it means they’re legitimate leads and not spam.

    Answering Services for Property Rental Company

    • IT Managed Services
    • Less than $10,000
    4.0
    Quality
    5.0
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning."

    May 17, 2017

    The property rental company hired Voice Nation's answering services to attend their clients whenever the owner or property manager were unavailable.

    Reliable Autoreceptionist Answering Service

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "This answering service provider is well known and reliable."

    Jun 22, 2017

    Voice Nation Increases Employee Productivity

    • Call Center Services
    • $10,000 to $49,999
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "It is easy to use, easy to track and provides great insight and reporting."

    Jun 22, 2017

    Poorly Managed Medical Risk of Patients

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    2.5

    "We are able to ensure every call is answered."

    Jun 22, 2017

    User Friendly, Professional, and Reasonably Priced.

    • Call Center Services
    • $10,000 to $49,999
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Voice Nation has allowed our company to focus on the client and not the calls which sometimes are distracting."

    Jun 22, 2017

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    38
    Overall Review Rating
    4.4
    Source
    Clutch
    Last Updated
    April 8, 2022
    Business Entity
    Business Entity Name VoiceNation, LLC
    Source Georgia Secretary of State
    Jurisdiction of Formation Georgia
    Date of Formation January 15, 2002
    Status Active
    Last Updated January 19, 2022
    ID 0203233
    Payment & Legal Filings
    Bankruptcy No
    Tax Lien Filings 0
    Judgement Filings 0
    Collection Count 0
    Source Experian - Full Report
    Last Updated September 5, 2019

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