VNMT Solutions

BACKGROUND

Please describe your company and position.

I am the CTO of a food & beverages company

Describe what your company does in a single sentence.

Sell and distribute office food to companies around Australia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VNMT Solutions to accomplish?

• Integrate NetSuite with Adobe Commerce using Celigo

SOLUTION

How did you find VNMT Solutions?

Referral

Why did you select VNMT Solutions over others?

• Good value for cost
• Referred to me

How many teammates from VNMT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Collect data from the Adobe Commerce and synchronize changes to NetSuite custom objects and sales orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed work, all issues addressed quickly, and the solution is working great.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Some items took longer than expected, but these were addressed, and fixed, and the overall project was a success.

What was your primary form of communication with VNMT Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their quick responses to questions and proactive project management.

Are there any areas for improvement or something VNMT Solutions could have done differently?

More work up front on solution design would help - they rely heavily on us for detailed briefs and could be providing more architecture and documentation services in addition to the coding.

BACKGROUND

Please describe your company and position.

I am the Integration and Data Manager of endota

Describe what your company does in a single sentence.

Offering a diverse range of wellness experiences, endota supports your journey towards a greater sense of wellbeing – to help you nourish and nurture your mind, body and skin.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VNMT Solutions to accomplish?

• Integration
• NetSuite Support

SOLUTION

How did you find VNMT Solutions?

Referral

Why did you select VNMT Solutions over others?

• Close to my geographic location
• Great culture fit
• Referred to me
• Experience

How many teammates from VNMT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VNMT delivered key Integrations to support the business strategy to replace the existing finance and supply chain business systems with a new ERP system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each Integration was defined upfront with clear goals. We measured the outcome based upon the testing we performed and how it performed in Production.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with a new team always has its challenges. However, once we got over the initial hurdles and the team start working, we made good progress. Communication at the start was a struggle, and needed much improvement, however by the end of the project I felt we had a good understanding especially from a business requirement. VNMT Solutions always came through no matter what the requirements were to ensure we delivered everything the business required, even if requirement change mid project.

What was your primary form of communication with VNMT Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

VNMT didn't make assumptions based upon the information I presented, them. They would go away and discuss the requirements and them come back to me with questions. We would then discuss the requirements in more depth, before they started development. Then would reach out during development if anything needed clarifying. This helped deliver integrations that worked. I was especially impressed with them, if I brought to them an issue, they would investigate the issue, discuses with me the solution if needed, before fixing the issue in a timely manner.

Are there any areas for improvement or something VNMT Solutions could have done differently?

The only thing that I can think of is for both sides to communicate annual leave and public holiday more in advance. I found raising an issue, only to find out that the resource was on leave, or it was a public holiday.