What evidence can you share that demonstrates the impact of the engagement?
Their involvement has had an even greater impact than we were expecting. The website is helping a lot with our outreach program, and they’ve also gotten our content approved on Wikipedia. That’s all because of the quality of the website and its content.
We have numerous users on the website, and no one’s reported any significant issues so far. There were some bugs during development, but they were fixed right away. I’d say the average rating for the site is 8/10.
How did VixSpace perform from a project management standpoint?
Our team coordination was excellent from the start. We’ve never had any complaints, and that’s why we have ongoing projects and run maintenance exclusively through VixSpace. We communicated through phone and email, with occasional video calls.
What did you find most impressive about them?
They listen to what we want. This was the first thing we noticed about them. There are very few teams that will really give us their time and we found that quality in VixSpace.
Are there any areas they could improve?
They could increase their number of employees. We had a few issues when it came to video editing and app design. They assured us they’re working on it and they have. Their services have improved in that field as well.
Do you have any advice for future clients of theirs?
I’m not involved in their team and activities, so I don’t have any specific advice. VixSpace is a startup and they’re a couple of years old, and I’ve noticed that they give equal opportunities to everyone within their company.