Visual Craft

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an e-learning startup company. We try to enhance people’s ability to enquire employability skills.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visual Craft?

We needed someone who could help me build custom software for my company.

SOLUTION

What was the scope of their involvement? 

Visual Craft developed a site where students and teachers could sign up and interact through a chat function. The platform also has a payment system implemented via Stripe. 

What is the team composition?

We worked with Andre (CEO), and he assigned us a project manager. In addition to that, there was a team of developers who received instructions.

How did you come to work with Visual Craft?

They were referred to us by the business accelerator I was in. I chose them because we heard positive things about their work, and several people backed them.

How much have you invested with them?

We spent around $15,000 with them on this project.

What is the status of this engagement?

We worked together from January–July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our platform is accessible, and people have been signing up for it. The performance of the product they delivered is great, and it does everything we need with high quality.

How did Visual Craft perform from a project management standpoint?

They were excellent in that area; we had a dedicated project manager, and she reached out to me every time a decision had to be made to ensure that their work met my preferences, and if there were something I didn’t like, she’d fix it. During our online meetings, they also shared their screen to show me exactly what they were doing, even in terms of estimates — they never did something without my approval.

In terms of communication, all of our interaction was via Zoom, Google Meets, and email — we had regular meetings.

What did you find most impressive about them? 

I was impressed by their customer service and responsiveness. Their project management was also a strength; I’m not tech-savvy at all, and they always bridged the gap for me and explained terms I couldn’t understand to get me through the whole process of building a tech platform without a tech background.

Are there any areas they could improve? 

I don’t think there’s anything they can improve on — the site does everything I need.

Any advice for potential customers?

Have a budget in mind from the beginning and stick to it. Also, be specific about the features that you want on your software.

BACKGROUND

Please describe your company and position.

I am the Founder of Coferral

Describe what your company does in a single sentence.

Help business professionals advance their and their colleagues' careers through anonymous social proof.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Visual Craft to accomplish?
Develop a web-based MVP platform for my company's product

SOLUTION

How did you find Visual Craft?

• Referral
• Accelerator

Why did you select Visual Craft over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Visual Craft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Visual Craft was tasked with developing a product workflow and user journeys based on supplied business requirements, then developing it into a web-basd platform. As part of the development, VC supplied UI mockups, proposed and validated technical feasability, integrated with 3rd party applications, and performed rigorous QA. The end result was a platform designed specifcally for my business that supports multiple user types, payment processing, and third party integrations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having a usable platform in production that was built from scratch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. All items were delivered on time, and there was constant clear communication on progress of deliverables. Visual Craft was always accomodating to changes in requirements or needs throughout the project.

What was your primary form of communication with Visual Craft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their quality of work was very strong. They didn't just take requirements and build, but acted as a strategic partner in offering suggestions on design and infrastructure that led to a better product.

Are there any areas for improvement or something Visual Craft could have done differently?

Nothing comes to mind. I was very happy with my experience.

BACKGROUND

Please describe your company and your position there.

CEO of residential real estate company in USA, New York

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Visual Craft, and what were your goals?

Complete development of site with with real time interactive client portals

SOLUTION

How did you select Visual Craft and what were the deciding factors?

Extremely communicative and attention to detail.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Complete development from wire frame to completed functioning site and maintenance

How many people from the Visual Craft team worked with you, and what were their positions?

5 + or more including project manager,developers,design team and more.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Excellent experience timely and very thorough

Describe their project management style, including communication tools and timeliness.

Excellent with constant communication throughout every stage of the project.

What did you find most impressive or unique about this company?

Value and level of work from all involved. Creative and solving problems in advance finding solutions you any obstacles that would presented itself.

Are there any areas for improvement or something they could have done differently?

No, a great company.

BACKGROUND

Please describe your company and your position there.

I am the Founder of Intu Skin, which is an on-line skincare retail site.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Visual Craft, and what were your goals?

I am non technical and required Visual Craft to develop the website for Intu skin with specific tweaks to Magento spec.

SOLUTION

How did you select this vendor and what were the deciding factors?

Introduction through a start up programme.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting, discussed specification and objectives. Wireframes prepared and agreed, then work started.

How many people from the vendor's team worked with you, and what were their positions?

2 Project manager and developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Working website, but ongoing work required.

Describe their project management style, including communication tools and timeliness.

Email, google drive was used to communicate, as well as video calls for clarity.

What did you find most impressive or unique about this company?

They are experienced in website development. For me they had worked with several start-ups which was important.

Are there any areas for improvement or something they could have done differently?

Paying more attention to details. They have the development experience and should see gaps that the customer may not pick up on. This is the value I believe that can be added to really take their service to outstanding.