VirtuWorks runs IT and cybersecurity for organizations that can't afford downtime or a failed audit. We started in Miami in 1994 as G.I.S., Inc., a two-person DSL provider, grew into managing our clients' technology, and have operated as VirtuWorks since 2010. More than 500 organizations have relied on us, and about a quarter of our current clients have been with us for over a decade.
What you get:
A 24/7/365 helpdesk staffed by US-based engineers on our own payroll, with a one-hour response for urgent issues under a published SLA.
A 24/7 security operations center run by our own certified analysts, not outsourced, providing managed detection and response on Microsoft Defender XDR.
Microsoft 365 and Azure management from a Microsoft Tier 1 Cloud Solution Provider, including licensing, tenant hardening, Secure Score improvement, migrations, and Copilot readiness.
Backup and disaster recovery as a Veeam Cloud & Service Provider.
Compliance support for SOC 2, HIPAA, GLBA, NIST and CMMC, including audit evidence and client and cyber-insurance questionnaires completed for you.
How we work: fully managed IT, or co-managed alongside your internal IT team. Per-user monthly pricing, published on our website. No long-term contracts; either party can cancel with 60 days' written notice. Onboarding averages about 60 days.
Why clients choose us: ISO 27001, ISO 20000 and ISO 9001 certification, audited every year by NSF ISR. A team of 30 engineers plus 10 developers who build our own management platform. Roughly 6,000 endpoints under management, with security tooling on every one.
We work best with Microsoft 365-based firms in regulated industries: law firms, accounting practices, healthcare, real estate, property management, construction, and financial services. On site across South Florida, and remote nationwide.
IT Managed ServicesCybersecurityHelp deskCloud SecurityManaged Software Application & SolutionsHardwareNetwork SecuritySecurity
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.9
/5
What Clients Have Said
Virtuworks is praised for providing good value for cost, with clients noting their pricing fits budgets. Specific project costs range from $10,000 to $50,000. Overall, clients appreciate their responsiveness, effective communication, and comprehensive IT services.
Virtuworks has successfully increased Microsoft Secure Scores for clients by over 20 points, which is significantly higher than industry averages. This demonstrates their capability in enhancing security measures.
Efficiency and Reduced Downtime
Clients report improved system efficiency and reduced downtime since partnering with Virtuworks. Their solutions help streamline operations, contributing to smoother business processes.
Expertise in IT and Cybersecurity Solutions
Virtuworks is recognized for their expertise in IT support, cybersecurity, and management of Microsoft platforms. Clients report fewer security incidents and increased efficiency due to their comprehensive solutions.
Seamless IT Integration and Support
Clients appreciate Virtuworks' ability to integrate and manage IT systems effectively. Their work includes merging IT departments, setting up cybersecurity protocols, and ensuring seamless technology operations.
Proactive Problem Solving and Consultation
Virtuworks is commended for their proactive approach in solving IT issues and providing valuable consultation. Clients value their ability to foresee challenges and offer strategic guidance.
Potential for Improved Reporting
One client mentioned a desire for more comprehensive reporting, such as year-end summaries of tickets handled. This indicates an area where Virtuworks could enhance their service offerings.
Cloud Server MigrationDigital TransformationManaged Software Application & Solutions
Confidential
January 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Virtuworks' knowledge, patience, and expertise are impressive."
Jan 8, 2026
CFO, Real Estate Company
Gerardo Gato
Verified
Real estate
Miami, Florida
201-500 Employees
Online Review
Verified
Virtuworks provided IT services for a real estate company. The team supported the migration from network drives to cloud folders and guided the use of SharePoint, as well as proper licensing.
Virtuworks' services met the client's expectations. The team delivered better results and utilized apps for the client's users. The client made significant progress on their project. Virtuworks was knowledgeable, easy to work with, and exact with timelines.
BACKGROUND
Introduce your business and what you do there.
I’m the CFO of The Cornerstone Group, a real estate development, construction and management company operating for over three decades.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Virtuworks?
We needed a strong IT partner with a focus on managed service and cybersecurity to support special projects.
SOLUTION
What was the scope of their involvement?
Virtuworks provides advice and guidance on proper licensing that fits our organizational needs. The team also supports migration from network drives to cloud folders and provides SharePoint use to allow visibility across all departments and users in the organization.
What is the team composition?
We work with 2–5 teammates from Virtuworks.
How did you come to work with Virtuworks?
We’ve worked with them previously. We chose them over other options because they had high ratings, were close to our geographic location, offered good value for the cost, and had company values aligned with ours.
How much have you invested with them?
The project cost is confidential.
What is the status of this engagement?
We started working together in January 2026, and the project is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Virtuworks’ licensing consulting has provided better results and use of apps for our users. The team is knowledgeable and easy to work with.
How did Virtuworks perform from a project management standpoint?
Virtuworks’ timelines have been exact. We communicate via in-person meetings, virtual meetings, and email or messaging apps.
What did you find most impressive about them?
Virtuworks’ knowledge, patience, and expertise are impressive.
Are there any areas they could improve?
There’s nothing they could improve on. They’ve been great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-21 of
21 Reviews
IT & Cybersecurity
VirtuWorks IT Support & Cybersecurity Solutions is your all-in-one solution, offering
business IT support through Microsoft 365, advanced cybersecurity services, seam-
less accessibility, cloud scalability, and expert US-based IT management.
Small
Frontline workers with minimal device needs
$99
/month
Microsoft Licensing: M365 Business Basic, Entra ID P1, Intune Plan 1, Defender for Endpoint P1, Defender for Office 365 P1
Email: Exchange Online (50GB)
Storage: OneDrive (1TB), Sharepoint
Office Apps: Web versions only
Other Microsoft Features: Microsoft Bookings
Medium
Full-time employees needing robust support & tools
$129
/month
Microsoft Licensing: M365 Business Premium
Email: Exchange Online (50GB)
Storage: OneDrive (1TB), Sharepoint
Office Apps: Full desktop & mobile apps
Other Microsoft Features: Bookings, MileIQ, Defender, Intune, Teams, etc
Large
(Add On) Advanced compliance or protection needs
$59
/month
Microsoft Licensing: Defender for Cloud Apps, Entra ID P2
Email: N/A
Storage: N/A
Office Apps: N/A
Other Microsoft Features: N/A
Features
Small
$99
/mo
Medium
$129
/mo
Large
$59
/mo
Microsoft Licensing
M365 Business Basic, Entra ID P1, Intune Plan 1, Defender for Endpoint P1, Defender for Office 365 P1
M365 Business Premium
Defender for Cloud Apps, Entra ID P2
Email
Exchange Online (50GB)
Exchange Online (50GB)
N/A
Storage
OneDrive (1TB), Sharepoint
OneDrive (1TB), Sharepoint
N/A
Office Apps
Web versions only
Full desktop & mobile apps
N/A
Other Microsoft Features
Microsoft Bookings
Bookings, MileIQ, Defender, Intune, Teams, etc
N/A
Cybersecurity
Entra ID P1, MFA, Conditional Access
MFA, DLP, Conditional Access, Defender
Entra ID P2, Defender for Cloud Apps, PenTesting, Risk Assessments
VirtuWorks has 50 people, all on our own payroll in the United States. That includes 30 engineers who handle day-to-day support, projects, and security operations, and 10 developers who build and maintain MSPControl, the management platform we use to run every client environment. Our 24/7 security operations center is staffed by our own certified analysts, not an outsourced SOC, so the people watching your environment at 3 a.m. are the same team that knows it during the day.
What Sets Us Apart
NSF-ISR Certified
ISO 20000
ISO 27001
ISO 9001
BBB A+ Rating
Better Business Bureau A+ Rating with
Premier Verified means Clutch independently confirmed Virtuworks is a legally registered business, financially sound (Creditsafe: Very Low Risk), and backed by 18 verified client reviews averaging 5.0 stars.
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