VirtuWorks runs IT and cybersecurity for organizations that can't afford downtime or a failed audit. We started in Miami in 1994 as G.I.S., Inc., a two-person DSL provider, grew into managing our clients' technology, and have operated as VirtuWorks since 2010. More than 500 organizations have relied on us, and about a quarter of our current clients have been with us for over a decade.
What you get:
A 24/7/365 helpdesk staffed by US-based engineers on our own payroll, with a one-hour response for urgent issues under a published SLA.
A 24/7 security operations center run by our own certified analysts, not outsourced, providing managed detection and response on Microsoft Defender XDR.
Microsoft 365 and Azure management from a Microsoft Tier 1 Cloud Solution Provider, including licensing, tenant hardening, Secure Score improvement, migrations, and Copilot readiness.
Backup and disaster recovery as a Veeam Cloud & Service Provider.
Compliance support for SOC 2, HIPAA, GLBA, NIST and CMMC, including audit evidence and client and cyber-insurance questionnaires completed for you.
How we work: fully managed IT, or co-managed alongside your internal IT team. Per-user monthly pricing, published on our website. No long-term contracts; either party can cancel with 60 days' written notice. Onboarding averages about 60 days.
Why clients choose us: ISO 27001, ISO 20000 and ISO 9001 certification, audited every year by NSF ISR. A team of 30 engineers plus 10 developers who build our own management platform. Roughly 6,000 endpoints under management, with security tooling on every one.
We work best with Microsoft 365-based firms in regulated industries: law firms, accounting practices, healthcare, real estate, property management, construction, and financial services. On site across South Florida, and remote nationwide.
IT Managed ServicesCybersecurityHelp deskCloud SecurityManaged Software Application & SolutionsHardwareNetwork SecuritySecurity
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.9
/5
What Clients Have Said
Virtuworks is praised for providing good value for cost, with clients noting their pricing fits budgets. Specific project costs range from $10,000 to $50,000. Overall, clients appreciate their responsiveness, effective communication, and comprehensive IT services.
Clients appreciate Virtuworks' ability to integrate and manage IT systems effectively. Their work includes merging IT departments, setting up cybersecurity protocols, and ensuring seamless technology operations.
Efficiency and Reduced Downtime
Clients report improved system efficiency and reduced downtime since partnering with Virtuworks. Their solutions help streamline operations, contributing to smoother business processes.
Expertise in IT and Cybersecurity Solutions
Virtuworks is recognized for their expertise in IT support, cybersecurity, and management of Microsoft platforms. Clients report fewer security incidents and increased efficiency due to their comprehensive solutions.
Impressive Microsoft Secure Score Improvements
Virtuworks has successfully increased Microsoft Secure Scores for clients by over 20 points, which is significantly higher than industry averages. This demonstrates their capability in enhancing security measures.
High Customer Satisfaction and Responsiveness
Clients highlight Virtuworks' exceptional customer service, noting their responsiveness and attentiveness. Many reviews mention the team's proactive approach and reliable communication.
Potential for Improved Reporting
One client mentioned a desire for more comprehensive reporting, such as year-end summaries of tickets handled. This indicates an area where Virtuworks could enhance their service offerings.
IT Managed Services & Cybersecurity for Construction Company
CybersecurityIT Managed Services
NetworkTelecomNetwork Security
Confidential
July 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Virtuworks' communication about what was going on was impressive."
Jul 30, 2026
Comptroller, Mocca Group
Yvette Rivero
Verified
Construction
Miami Springs, Florida
51-200 Employees
Online Review
Verified
Virtuworks provided network infrastructure support for a construction company. The team deployed wireless coverage, implemented a business phone system, and enabled secure remote access.
Virtuworks' support helped the client reduce downtime and interruptions. The team delivered on time and communicated effectively in person.
BACKGROUND
Introduce your business and what you do there.
I’m the comptroller of Mocca Group, a construction company. We specialize in creating custom luxury homes and commercial spaces, collaborating with top architects and designers to deliver personalized, high-end projects tailored to each client's vision.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Virtuworks?
We needed help with our network infrastructure.
SOLUTION
What was the scope of their involvement?
Virtuworks set up and maintained a reliable, secure network to support day-to-day operations across our locations. They also deployed wireless coverage sufficient for staff and site connectivity needs, implemented a business phone system to support internal and client communications, and enabled secure remote access so staff could connect to company systems and files from job sites or off-site locations. The team only did configurations; they didn’t do any wiring.
What is the team composition?
We worked with 2–5 teammates from Virtuworks.
How did you come to work with Virtuworks?
Someone referred them to me.
What is the status of this engagement?
We worked together on July 2021
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our system ran smoothly, and we had no hacking issues. We also reduced downtime and had fewer interruptions.
How did Virtuworks perform from a project management standpoint?
They delivered on time most of the time. We communicated in person.
What did you find most impressive about them?
Virtuworks’ communication about what was going on was impressive.
Are there any areas they could improve?
No, there weren’t any.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Services for Development & Property Management Company
"The team is very responsive and meets all of our deadlines on a regular basis."
Jul 29, 2026
Manager, Development & Property Management Company
Dana M
Verified
Real estate
Miami, Florida
1-10 Employees
Online Review
Verified
Virtuworks provided managed IT services for a development and property management company. The team set up accounts and security policies, managed Microsoft Secure Score, and used Intune and Microsoft Defender.
Virtuworks successfully managed the client's users and devices, and the client's Microsoft Secure Score increased by over 20 points. The team was highly responsive, meeting all deadlines. Their communication and problem-solving skills were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of a development and property management company. Describe what your company does in a single sentence.
Development and property management
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Virtuworks to accomplish?
Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender
Manage and increase Microsoft Secure Score
Device management using Intune and Defender for Endpoint
SOLUTION
How did you find Virtuworks?
Referral
Why did you select Virtuworks over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from Virtuworks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Hands-on with our management team solving all issues regarding emails, Internet, Spam and support
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All users and devices are successfully under full management
Microsoft Secure Score increased over 20 points and currently is over 73% (other companies similar size are at 42%)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team is very responsive and meets all of our deadlines on a regular basis
What was your primary form of communication with Virtuworks?
Virtual Meeting
What did you find most impressive or unique about this company?
Great communication and problem-solving with regards to Internet, security and emails
Are there any areas for improvement or something Virtuworks could have done differently?
We keep them posted and they solve all of our problems
"Virtuworks' attentiveness, speed, and quality were remarkable."
Jul 13, 2026
Principal, Newport Property Construction
Jose More
Verified
Construction
Miami, Florida
11-50 Employees
Online Review
Verified
Virtuworks provided managed IT services for a general contractor. The team set up accounts and security policies, monitored security, managed devices, and increased the client's Microsoft Secure Score.
Thanks to Virtuworks' efforts, the client's Microsoft Secure Score increased by more than 20 points, and all users and devices were under management. The team met all deadlines and exceeded expectations. Virtuworks was attentive, fast, and delivered quality work throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Principal of Newport Property Construction
Describe what your company does in a single sentence.
Full service General Contractor
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Virtuworks to accomplish?
Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender
Device management using Intune and Defender for Endpoint
Manage and increase Microsoft Secure Score
SOLUTION
How did you find Virtuworks?
Other
Why did you select Virtuworks over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Virtuworks were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
It manage, cyber securty and software
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Microsoft Secure Score increased over 20 points and currently is over 70% (other companies similar size are at 42%)
All users and devices are successfully under full management
Describe their project management. Did they deliver items on time? How did they respond to your needs?
the team, met all deadlines and went above expectations
What was your primary form of communication with Virtuworks?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Virtuworks' attentiveness, speed, and quality were remarkable.
Are there any areas for improvement or something Virtuworks could have done differently?
none
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Private Family Office
Business Continuity ManagementCybersecurityIT Managed Services
Other IT managed servicesSecurity
$200,000 to $999,999
Feb. 2021 - July 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are very responsive and assist in planning to ensure everything is covered before execution."
Jul 10, 2026
N/A, Private Family Office
Manny Munguia
Other industries
Miami, Florida
11-50 Employees
Online Review
Virtuworks provided managed IT services for a family office. The team offered technical support, configured equipment for new hires, managed network infrastructure, and handled IT operations and maintenance.
Virtuworks successfully managed all users and devices. The client saw their Microsoft Secure Score increase by over 20 points, reaching 75%. The team delivered on time, understood the client's needs, and was highly responsive. Their assistance in planning was also commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the na of a private family office
Describe what your company does in a single sentence.
Private family office
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Virtuworks to accomplish?
Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender
Manage and increase Microsoft Secure Score
Device management using Intune and Defender for Endpoint
SOLUTION
How did you find Virtuworks?
Referral
Why did you select Virtuworks over others?
Good value for cost
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Virtuworks is our outsourced IT service provider. They provide day-to-day technical support for our employees, set up and configure laptops and equipment for new hires, manage our network infrastructure, and handle ongoing IT operations and maintenance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All users and devices are successfully under full management
Microsoft Secure Score increased over 20 points and currently is over 75% (other companies similar size are at 42%)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they deliver on time and ensure they understand our needs before execution.
What was your primary form of communication with Virtuworks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are very responsive and assist in planning to ensure everything is covered before execution.
Are there any areas for improvement or something Virtuworks could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT & Cybersecurity Services for Customs Broker
Customs House Broker, KELLY GLOBAL LOGISTICS, INC.
Christopher Burcet
Verified
Supply Chain, Logistics, and Transport
Miami, Florida
11-50 Employees
Online Review
Verified
Virtuworks provided email, security monitoring, cloud services, and physical server hosting for a customs broker and freight forwarder. The team managed user onboarding, security policies, and Intune devices.
Virtuworks raised the client's Microsoft Secure Score by over 20 points, bringing it above 73%. All users and devices are fully managed, and the team's security detection is strong. The client was pleased with the results and found the team responsive and easy to reach for incidents and repairs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Customs House Broker of KELLY GLOBAL LOGISTICS, INC.
Describe what your company does in a single sentence.
We are a customers broker and freight forwarder
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Virtuworks to accomplish?
Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender
Manage and increase Microsoft Secure Score
Device management using Intune and Defender for Endpoint
SOLUTION
How did you find Virtuworks?
Referral
Why did you select Virtuworks over others?
High ratings
Close to my geographic location
Referred to me
How many teammates from Virtuworks were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Ongoing services for over 10 years including email, security monitoring cloud services and physical server hosting
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All users and devices are successfully under full management. Excellent security and breach detection. easy to reach out for incidents and repair/resolution
Microsoft Secure Score increased over 20 points and currently is over 73% (other companies similar size are at 42%)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They always do and everyone is a pleasure to work with
What was your primary form of communication with Virtuworks?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
They were super knowledgeable. team is alway friendly and responsive and they do have after hour services
Are there any areas for improvement or something Virtuworks could have done differently?
Some times tickets take a bit to get responded to but if we add urgent to the subject line we do get a faster response.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
ERP, IT & Cybersecurity Support for Landscaping Company
CybersecurityERP Consulting and SIIT Managed Services
Managed Hosting ServicesNetworkOther IT managed servicesSecurity
Confidential
July 2019 - Dec. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their support is unmatched."
Feb 12, 2026
CIO, Dixie Landscape
Alex Karmin
Verified
Construction
Hialeah Gardens, Florida
201-500 Employees
Online Review
Verified
Virtuworks provides ongoing IT support for a landscaping company. The team has set up a remote desktop server to host the client's ERP, configured their office network, and monitored their cybersecurity.
Thanks to Virtuworks' efforts, the client has seen increased efficiency, reduced downtime, and cost savings since. The team has been available 24/7 and delivered on time throughout the engagement. Moreover, Virtuworks' in-depth knowledge of the Microsoft platform and IT infrastructure stands out.
BACKGROUND
Introduce your business and what you do there.
I’m the CIO of Dixie Landscape, a professional landscape design, installation, irrigation, maintenance, and LED lighting services company for residential and commercial clients across Florida. We serve projects of all sizes with a focus on quality and expertise.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Virtuworks?
We needed help with our IT needs.
SOLUTION
What was the scope of their involvement?
We’ve hired Virtuworks for all-encompassing IT support. They’ve set up a remote desktop server to host our ERP, configured our office network, and monitored our cybersecurity. They’ve also helped with employee onboarding, Microsoft licensing, and software maintenance.
What is the team composition?
We work with 6–10 members of Virtuworks’ team.
How did you come to work with Virtuworks?
We’ve been partnered with them since before I started working at Dixie Landscape. We chose them because they had high ratings, were close to our geographic location, had pricing that fit our budget, and offered good value for the cost.
What is the status of this engagement?
We started working together before my time at the company, around July 2019, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We haven’t had any cybersecurity breaches. We’ve also seen increased efficiency, reduced downtime, and cost savings.
How did Virtuworks perform from a project management standpoint?
They’re available 24/7 and deliver on time. We communicate via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
Virtuworks has excelled in every area, from onboarding to running infrastructure to cybersecurity. Their support is unmatched. They have in-depth knowledge of the Microsoft platform and IT infrastructure.
Are there any areas they could improve?
There’s nothing they need to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT & Cybersecurity Services for Packaging Solutions Company
CybersecurityIT Managed Services
Cybersecurity ConsultingOther IT managed servicesSecurityVendor Procurement & Selection
Confidential
Jan. - Dec. 2025
5.0
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"I'm impressed with Virtuworks' customer service."
Feb 11, 2026
SVP Strategy, terramtech
Juan Duque
Verified
Other industries
Phoenix, Arizona
11-50 Employees
Online Review
Verified
Virtuworks provides IT services for a packaging solutions company. The team has integrated three IT departments into one, merging email accounts and Microsoft licenses and setting up cybersecurity protocols.
Virtuworks has centralized the client's IT system and implemented a cybersecurity platform. The team has delivered on time and has had great customer service throughout the engagement. Virtuworks is sometimes a little slow on issue response times, but all critical issues are resolved immediately.
BACKGROUND
Introduce your business and what you do there.
I'm the SVP of strategy at terramtech. Our breakthrough material science is delivering 100% bio-based packaging solutions that match plastic on performance, cost, and scale.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Virtuworks?
We needed a third-party IT department to manage our IT, IT procurement, and cybersecurity.
SOLUTION
What was the scope of their involvement?
Virtuworks has integrated three different IT departments into a single cohesive one. The team has merged email accounts and Microsoft licenses, centralized IT procurement, and set up cybersecurity protocols, services, and standards. Virtuworks has used Microsoft Suite, SpamExperts, and KnowBe4.
What is the team composition?
We work with 2–5 teammates from Virtuworks.
How did you come to work with Virtuworks?
Someone referred Virtuworks to me. I chose them over other options because they had high ratings, their pricing fit our budget, and they were referred to me.
What is the status of this engagement?
We started working with Virtuworks in January 2025, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our IT system is completely centralized, and we've set up the required cybersecurity protocols. Virtuworks has merged 50+ Microsoft accounts. We've gone from almost no cybersecurity protocols to a fully implemented cybersecurity platform with firewalls. Our security breaches and IT issues have strongly gone down.
How did Virtuworks perform from a project management standpoint?
Virtuworks delivers on time and has great customer service. We communicate via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
I'm impressed with Virtuworks' customer service.
Are there any areas they could improve?
Virtuworks is a little slow on some issue response times, but resolves all critical issues immediately
"They provide us with one-on-one service when we need them."
Jan 22, 2026
Financial Controller, Envirowaste Services Group
Steven Reyes
Verified
Construction
Palmetto Bay, Florida
201-500 Employees
Online Review
Verified
Virtuworks provides managed IT services for a utility company. The team has set up accounts and security policies, monitors security incidents, manages the Microsoft Secure Score, and manages devices.
Virtuworks has successfully managed all users and devices, and the client's Microsoft Secure Score has increased by over 20 points. The team is highly responsive, attentive, and available to address the client's needs and concerns, even during nights and weekends. Virtuworks' support is excellent.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Financial Controller of Envirowaste Services Group
Describe what your company does in a single sentence.
Undergroun Utility Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Virtuworks to accomplish?
Onboard all Users, set up accounts and security policies
Monitor security Incidents via Microsoft Defender
Manage and increase the Microsoft Secure Score
Device Management using Intune and Defender for Endpoint
SOLUTION
How did you find Virtuworks?
Referral
Why did you select Virtuworks over others?
High ratings
Close to my geographic location
Pricing fit our budget
How many teammates from Virtuworks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
IT MSP
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All Users and Devices are successfully under full Management
Microsoft Secure score Increased over 20 points and currently at 72% (other companies similar size are at 43%)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they are very hands on and there when we need them
What was your primary form of communication with Virtuworks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They provide us with one-on-one service when we need them. They are always there nights and weekends to handle Emergency situations.
Are there any areas for improvement or something Virtuworks could have done differently?
IT Service Management ConsultingHelp deskIT Budgeting
$50,000 to $199,999
Aug. 2021 - Dec. 2025
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The staff is knowledgeable, responsive, and helpful."
Jan 16, 2026
Partner, Law Firm
Anonymous
Verified
Legal
Coral Gables, Florida
1-10 Employees
Online Review
Verified
Virtuworks provided managed IT services for a law firm. The team set up accounts and security policies, monitored security incidents, managed devices, and increased the client's Microsoft Secure Score.
Virtuworks successfully onboarded all users and devices, and the client saw their Microsoft Secure Score increase by over 20 points. The team demonstrated excellent project management skills and delivered on time. Moreover, the client praised the team's knowledge, responsiveness, and helpfulness.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Partner of a legal company
Describe what your company does in a single sentence.
Law firm
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Virtuworks to accomplish?
Onboard all users, set up all accounts and security policies
Monitor security incidents via Microsoft Defender
Device management using Intune and Microsoft Defender for Endpoint
Manage and increase the Microsoft Secure Score
SOLUTION
How did you find Virtuworks?
Referral
Why did you select Virtuworks over others?
Pricing fit our budget
Referred to me
How many teammates from Virtuworks were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Helped us identify initial IT needs (hardware and software) and implement IT processes.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All users and devices have been sucessfully onboarded and under full managed services and secure
Microsoft Secure Score increased since onboarding over 20 points and currently at 75% (other companies of similar size are at 46%)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent project management and timely delivery.
What was your primary form of communication with Virtuworks?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The staff is knowledgeable, responsive, and helpful.
Are there any areas for improvement or something Virtuworks could have done differently?
IT education for users and assistance in finding ways to implement IT features to existing business.
Dir of Mktg Tech & IT Solutions, Property Management Firm
Anonymous
Verified
Real estate
Charlotte, North Carolina
201-500 Employees
Online Review
Verified
VirtuWorks provides ongoing IT support for a property management firm. Their work includes help desk support, hardware purchasing and configuration, VoIP system management, and Microsoft tenant administration.
VirtuWorks has been a valuable partner, providing consistent support through major company changes. Their recent work on a Microsoft migration has improved collaboration between two management companies. The team is solution-oriented and communicates effectively via email and messaging apps.
BACKGROUND
Introduce your business and what you do there.
I’m the director of marketing technology and IT solutions for RKW Residential, a third-party property management company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with VirtuWorks?
We needed help with IT support for our corporate offices and the communities we manage.
SOLUTION
What was the scope of their involvement?
VirtuWorks acts as our help desk, purchases and configures new hardware for our corporate offices, runs the VoIP systems for many of the communities we manage, and serves as the system admin for our Microsoft tenant. The team also acts as consultants as we continue to grow and build out our tenant and how it’s utilized.
What is the team composition?
N/A
How did you come to work with VirtuWorks?
My company was already working with VirtuWorks when I started.
How much have you invested with them?
N/A
What is the status of this engagement?
N/A
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
VirtuWorks has been a great partner as our company has undergone major changes. Most recently, they helped our parent company with a Microsoft migration after acquiring another company. VirtuWorks set up a cross-collaboration between two different Microsoft tenants that have allowed the two management companies to work together across tenants. It united employees by allowing us to work together more seamlessly.
How did VirtuWorks perform from a project management standpoint?
We communicate via email and messaging apps primarily, but also have scheduled check-ins via Teams meetings.
What did you find most impressive about them?
VirtuWorks is solution-oriented.
Are there any areas they could improve?
N/A
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Showing 11-20 of
21 Reviews
IT & Cybersecurity
VirtuWorks IT Support & Cybersecurity Solutions is your all-in-one solution, offering
business IT support through Microsoft 365, advanced cybersecurity services, seam-
less accessibility, cloud scalability, and expert US-based IT management.
Small
Frontline workers with minimal device needs
$99
/month
Microsoft Licensing: M365 Business Basic, Entra ID P1, Intune Plan 1, Defender for Endpoint P1, Defender for Office 365 P1
Email: Exchange Online (50GB)
Storage: OneDrive (1TB), Sharepoint
Office Apps: Web versions only
Other Microsoft Features: Microsoft Bookings
Medium
Full-time employees needing robust support & tools
$129
/month
Microsoft Licensing: M365 Business Premium
Email: Exchange Online (50GB)
Storage: OneDrive (1TB), Sharepoint
Office Apps: Full desktop & mobile apps
Other Microsoft Features: Bookings, MileIQ, Defender, Intune, Teams, etc
Large
(Add On) Advanced compliance or protection needs
$59
/month
Microsoft Licensing: Defender for Cloud Apps, Entra ID P2
Email: N/A
Storage: N/A
Office Apps: N/A
Other Microsoft Features: N/A
Features
Small
$99
/mo
Medium
$129
/mo
Large
$59
/mo
Microsoft Licensing
M365 Business Basic, Entra ID P1, Intune Plan 1, Defender for Endpoint P1, Defender for Office 365 P1
M365 Business Premium
Defender for Cloud Apps, Entra ID P2
Email
Exchange Online (50GB)
Exchange Online (50GB)
N/A
Storage
OneDrive (1TB), Sharepoint
OneDrive (1TB), Sharepoint
N/A
Office Apps
Web versions only
Full desktop & mobile apps
N/A
Other Microsoft Features
Microsoft Bookings
Bookings, MileIQ, Defender, Intune, Teams, etc
N/A
Cybersecurity
Entra ID P1, MFA, Conditional Access
MFA, DLP, Conditional Access, Defender
Entra ID P2, Defender for Cloud Apps, PenTesting, Risk Assessments
VirtuWorks has 50 people, all on our own payroll in the United States. That includes 30 engineers who handle day-to-day support, projects, and security operations, and 10 developers who build and maintain MSPControl, the management platform we use to run every client environment. Our 24/7 security operations center is staffed by our own certified analysts, not an outsourced SOC, so the people watching your environment at 3 a.m. are the same team that knows it during the day.
What Sets Us Apart
NSF-ISR Certified
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