ViiVue

BACKGROUND

Please describe your company and your position there.

VietHarvest is a social enterprise that tackles food waste and hunger, based in Hanoi. I am the Co-Founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ViiVue Web Design Company, and what were your goals?

We were seeking a company to develop a website that could clearly articulate our mission, our story and the impact we make on people and planet. The website was also required to be in English and Vietnamese.

SOLUTION

How did you select this vendor and what were the deciding factors?

Service, level of communication and delivery of brief.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We briefed the team with the overall purpose of the website, the content ideas and brand look and feel. They came back to us with an outline of work and we proceeded with content development. The team was quick to develop and build the website with our feedback along the way.

How many people from the vendor's team worked with you, and what were their positions?

We had 2 touchpoints including the Managing Director as well as the Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since launching the site, we've received many enquiries from food donors and volunteers looking to support the cause.

Describe their project management style, including communication tools and timeliness.

Email.

What did you find most impressive or unique about this company?

I liked their ability to understand the brief and create the product we needed to get our business out to the market. As we are a social enterprise, they were extremely helpful in guiding us through the process of website creation.

Are there any areas for improvement or something they could have done differently?

We highly enjoyed working with this company who are experts in their field. Would highly recommend any business or organisation to work with them.

BACKGROUND

Please describe your company and your position there.

I'm a Managing Partner at Source of Asia. SOA is a Source of Growth. We are an International Business Accelerator for corporations and entrepreneurs willing to embrace the dynamics of Asia in the new global economy. Located in HCMC, we are on a mission to seize opportunities offered by Vietnam and ASEAN to make internationalization become a reality. Acting as your trusted local arm, we proactively enable you to explore new markets, operate and grow your business on the ground in Vietnam, across ASEAN and beyond.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ViiVue Web Design Company?

Our website was outdated, both in terms of design and content, but was also inefficient. As we had launched a re-branding (logo, positionning, services, pitch) the year prior, we took the opportunity to renew our website, including the goal to improve our SEO and have more "spontanous" inquiries directly from it.

SOLUTION

How did you select this vendor and what were the deciding factors?

Vii Vue brought a cost effective / full scope solution, including SEO consulting, web design + we development, and solid references, which made us believe in their capabilities.

Describe the project in detail and walk through the stages of the project.

After a few first meetings to explain our goals, DNA and available resources, we went through a first phase of content analysis + frame positionning to be the most SEO efficient. Then Vii Vue came up with first website design moodboards, narrowing it down to a few. We've had a lot of back and forth, also because we were un-decisive, and Vii Vue was both patient & helpful in those steps.

Once the design was agreed, Vii Vue handled the development to ensure a strong quick off. Finally, we have received all the process & tools, as well as some training, for us to be independant in managing our newly uploaded website

How many resources from the vendor's team worked with you, and what were their positions?

4 people: A SEO consultant, the CEO of Vii Vue, a designer & web developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website is nice, functional, at the image we wanted. More importantly, it has already shown the succes by receiving an average of 1 inquiry per day throuh the website. The previous one was bringing 2 a year top.

How effective was the workflow between your team and theirs?

Very effective on their side, with Shared Folder online + email updates & regular visio-meetings when needed. Although we would have preferred physical meetings from time to time, Covid made it impossible. However, the flow was not impacted negatively at all

What did you find most impressive or unique about this company?

We were impressed with their availability and capacity to understand the project and handle it as a whole with a results-driven mindset.

Are there any areas for improvement or something they could have done differently?

RAS

BACKGROUND

Please describe your company and your position there.

Raphael is the Chief Operating Officer of Vero. Vero is an award-winning communications consultancy advising some of the world’s leading brands, corporations, and non-profit organizations across Southeast Asia.

Vero designs integrated marketing and communications strategies that resonate within the region’s digital ecosystems and fast-growing economies. With offices in Indonesia, Myanmar, the Philippines, Thailand, and Vietnam, Vero is a team of approximately 180 PR, social, digital, influence, and creative professionals. Winner of PRovoke 2021 Southeast Asia Consultancy of the Year Award, Vero has a distinctive approach to earned media, putting digital technology at the core of its business and championing stories of progress.

Vero regularly produces research papers examining relationships between brands and audiences, digital trends, and emerging cultural impact. Vero produces playbooks for brands on topics such as but not limited to management of disinformation threats, and the media ecosystem of esports.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ViiVue Web Design Company, and what were your goals?

Our website was outdated and no longer embodied what we stand for as an international brand consulting shop. We needed an architecture revamp, and fresh air.

SOLUTION

How did you select Viivue Web Design Agency and what were the deciding factors?

Hand in hand with the Viivue team, we could come up with a new website architecture, built around all the content we regularly publish to the industry, and realign visuals with VERO's new brand identity.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web design and Web development.

How many people from the ViiVue Web Design Agency team worked with you, and what were their positions?

The exact nature of the team involved from Viivue's side was not specifically discussed, but timelines were handled, deadlines were met, and all Viivue reps remained highly responsive both during and after the development sprint, including Ms. Lan Anh Tran, Viivue's MD.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

To this day, our webiste remains highly relevant to the work we do and to the brand clients we talk to - Viivue managed to design and structure a web experience in line with our expectations, and sturdy enough to require very few maintenance and troubleshooting.

Describe their project management style, including communication tools and timeliness.

From memory, all was done through email, and handled efficiently, within timelines.

What did you find most impressive or unique about this company?

Their turnaround time, responsiveness, and understanding of our brief's requirements. It only took them a few weeks from the day we sent the brief over to provide us with a comprehensive proposal, which was a very close to what we ended up as a final outcome.

This thorough understanding allowed us to move fast and reach an end result efficiently. Moreover, Viivue manages to be available and helpful, they didn't hesitate to go out of their consulting scope to ensure all parties share the same understanding. 

Are there any areas for improvement or something they could have done differently?

None to this day, thank you Viivue!

BACKGROUND

Please describe your company and your position there.

I'm the founder of the digital marketing agency. We work on marketing strategy for our client, a real-estate agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ViiVue Web Design Company, and what were your goals?

As part of our marketing plan for the client is to promote their professional look, especially online presence, we partnered with Viivue Web Design Company to build up a new website for client with all required features and stunning design to raise brand awareness for our client.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been working with Viivue for multiple projects and we picked them thanks to their high-quality user-experience design and customer service level.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting with client to explore all detailed requirements. From there, Viivue team propose a mock-up for feedback. Once the design is approved, Viivue team work on the development. They deliver the first version for two more rounds of feedback before launch the website. They also help on setting up domain, hosting and other related aspects of the website.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, a designer, two web. developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching website, we see the increase in web traffic, thanks to SEO-optimised structure. Client also likes modern design of the website.

Describe their project management style, including communication tools and timeliness.

They are very responsive and communicate clearly all the steps and timeline of the project. We use Slack as our communication channel and Asana/monday.com for project management.

What did you find most impressive or unique about this company?

They gave us very good insights into the website's user experience. 

Are there any areas for improvement or something they could have done differently?

Some requirements might need to be identified in more detail to shorten the delivery timeline of project.

BACKGROUND

Please describe your company and your position there.

I'm a business partner of BAB Orchids. We plant and sell phalaenopsis orchids.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ViiVue Web Design Company, and what were your goals?

When BAB Orchis established in 2019, our operation team just simply picked a random vendor from the internet to setup a website for us. The job was done within a week and the result was not acceptable. The website just looks like a copy other cheap E-commerce sites out there which are created from the same template. We hired ViiVue Web Design Company to develop a complete new E-Commerce website which is unique for us and match with our business vision and mission.

SOLUTION

How did you select this vendor and what were the deciding factors?

We search online for a few web design companies as well as getting references from businesses that have proper E-commerce websites that we like. After shortlisted and interviewed 4 of them, we found that only Viivue Web Design could provide a proper solution with a detailed approach that matched with our expectation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Unlike other web design companies' proposals that only focused on the technical details, the approach we had with Viivue Web Design was very unique and very effective. Before going into the technical details of the web design, we had a one full day workshop to discuss in details about our business strategy. The workshop was conducted by a marketing professional. The workshop helped us to understand our business vision, our markets, our customers. From there we can visualize the customer journey and experiences they will have when shopping online with us. Only from there, Viivue Web Design will develop a mock up with a unique art direction for our BAB Orchids. After a few iterations, we agreed on the final design. Viivue design team and developer team started to add items, ordering and payment components in and we went live in 2 months after that.

How many people from the vendor's team worked with you, and what were their positions?

The managing director was our main contact. Beside that, we also work with 3-4 other people from infrastructure (for hosting), graphic design, developer (for ordering and payment gateway) and project coordinator (items setup).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very satisfied with the products and services provided by Viivue Web Design. The work qualities, the professionalism and the care spirit are the key factors that make our investment worthwhile. We believe that BAB Orchids is one of the best E-commerce sites that sell orchids in Vietnam. Compared to our original website we had, this new website done by Viivue Web Design is outstanding from the colour scheme, banner design to the convenient of payment.

Describe their project management style, including communication tools and timeliness.

We communicated with the managing director for main project progress and status update. We also communicated directly with other team members for technical details. All communication were done via email and Skype and Google Apps Suites.

What did you find most impressive or unique about this company?

Viivue Web Design did not just provide us the web design services. Viivue Web Design did all they could to understand the nature of our business and provided consultancy when needed. They really make use feel like they want to be success together with us, not just to sell a service then walk away. The Care factor really impressed us.

Are there any areas for improvement or something they could have done differently?

We believe ViiVue Web Design had provided the best the services they could provide to us.

BACKGROUND

Please describe your company and your position there.

Marketing Coordinator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ViiVue Web Design Company?

We need to update and re design our website to match our identity better and as a part of our rebranding plan

SOLUTION

How did you select Viivue Web Design Company and what were the deciding factors?

Viivue was recommended to us by another company

Describe the project in detail and walk through the stages of the project.

The project requires both parties to: Design Sitemap, Create content, Finalising on new Designs, System immigration, Establish Admin Site, and Website maintenance

How many resources from the Viivue Web Design Company team worked with you, and what were their positions?

Viivue is the service provider. They consulted on Sitemap, Content. They designed the new website and took care of the technical tasks. They guaranteed to assist us if anything we have questions or issues with the created website

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

https://vdigital.vn/

How effective was the workflow between your team and theirs?

Very effective, they responded in a timely manner and covered the required information well

What did you find most impressive or unique about this company?

Their enthusiasm and professionalism were impressive in the workflow.

Are there any areas for improvement or something they could have done differently?

nope