Victorious

BACKGROUND

Please describe your company and position.

I am the Global Head of Digital Marketing of a fashion retailer

Describe what your company does in a single sentence.

Fashion Retail 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Victorious to accomplish?

• Cumulative SERP growth of target keywords

SOLUTION

How did you find Victorious?

Online Search

Why did you select Victorious over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Victorious were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Prepare & Deliver an Audit that willl identify mission-critical and secondary changes recommended for website
• Keywords Strategy 
• Offsite & Onsite Optimization 
• SEO Content
• Reporting, Monitoring & Strategy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Targeted Keyword Positioning Growth
• Increase in Clicks & Impressions 
• Increase in Organic Sessions & Users 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Dedicated Account Manger point of contact for touchbase and communication with a pod approach for managing account.
• Dedicated Dashboard to track performance. 
• The team is very responsive and delivers items in a timely according to plan. 

What was your primary form of communication with Victorious?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Victorious is very organized and knowledgeable. The action plans delivered are easy to digest and implement. Their pod approach is also very effective in managing our account, as anyone on their team can easily jump in to resolve issues on the rare occasion that our Account Manager is unavailable. 

Are there any areas for improvement or something Victorious could have done differently?

I think their approach is set up to evolve and improve. They don't over promoise and if they are unable to answer a question or resolve an issue immediately they will take the time to research and provide a solution. 

BACKGROUND

Introduce your business and what you do there.

I'm the former graphic designer of a recruiting agency. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Victorious?

We were looking for an SEO service provider. Our goal was to improve our company's Google search since we hadn't had a marketing team for a year prior. We were very down in search results and wanted to boost our ranking.

SOLUTION

What was the scope of their involvement?

Victorious provided SEO services for our company and was responsible for keyword research. We gave Victorious six pages we wanted to boost our Google rankings. After launching our new site, Victorious conducted an SEO audit. The team also offered blog writing services.

What is the team composition?
We worked with a sales representative, who then moved us to Anthony (Customer Success Manager), who became our go-to guy for all questions. We also worked with an IT specialist and three other teammates who worked on blogs and keyword research. 

How did you come to work with Victorious?

We found Victorious through a Google search while looking for SEO companies. We emailed them, and a sales representative got back to us. We had 2–3 meetings with him, the marketing team, and the CEO.
How much have you invested with them?

We spent around $50,000 on this project.

What is the status of this engagement?

We worked with Victorious from March 2023–April 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After implementing Victorious' SEO strategies, we saw the results they promised. We redesigned our site while implementing the audits and SEO keywords the team provided, so within two months of launching our site in August 2023, our numbers spiked. Our website visibility and web traffic doubled.

How did Victorious perform from a project management standpoint?

Victorious delivered work on time and on budget. We used Asana for project management and communicated well via Zoom and Google Meet. The team was upfront and honest.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to shout out Anthony. He was fantastic to work with and had a plethora of knowledge. He was patient when we were behind and stayed on top of work to ensure tasks were completed. He showcased integrity and always had an answer to our CEO's questions.

What did you find most impressive about them?

Victorious' specialty was helping customers improve their organic Google search results. 

Are there any areas they could improve?

Victorious could improve in blog writing. We requested client-based blogs instead of candidate-based blogs, and I know they had to base the content on specific keywords. However, if they could shift how they write blogs, it would be helpful. I don't blame Victorious since we had specific requests, but our biggest struggle in this project was blog writing.  

Do you have any advice for future clients of theirs?

I suggest performing the audit changes presented by Victorious. When we launched our new site, the team identified things we brought over from our previous site that needed changing. Victorious pointed out things that slowed our site, like photos and videos, and every time we changed those things, our site's speed changed significantly. Overall, Victorious' SEO audits improved our website.  

UPDATED REVIEW

This review was published on April 4, 2024.

Corporate Communications Director, Recruitment FirmHuman Resources

Houston, Texas

11-50 Employees

Mar 2023 - Mar 2024

$10,000 to $49,999

Verified

Project summary
A recruitment firm hired Victorious to rebuild and relaunch their website.  The team optimized the site, fixing broken links and resolving existing issues; they also created blog content.

Feedback summary
Thanks to Victorious’ efforts, the client's site traffic went up by 152%; they also noticed a 67% increase in online submissions. The team leveraged their extensive knowledge and technical expertise to ensure quality results. They were also responsive, reliable, and organized throughout.

BACKGROUND

Please describe your company and position.

I am the Corporate Communications Director of a human resources company 

Describe what your company does in a single sentence.

Staffing and recruiting for Fortune 500 companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Victorious to accomplish?

• Website relaunch
• Optimize website traffic
• Increase web leads

SOLUTION

How did you find Victorious?

Online Search

Why did you select Victorious over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Victorious were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We did a website relaunch and Victorious enabled us to have a smooth transition fixing any broken links and errors, enabled us to rebuild our traffic, and created blog content to help drive people to our site! We grew our online submissions 67% and web traffic 152% in four months!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We grew our online submissions 67% and web traffic 152% in four months!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team is extremely responsive and completely knowledgeable in all things website and SEO. Anthony and his team were absolute godsends in helping educate our team, solving problems, and giving the best customer service we've ever had with a partner. His strategic planning and check lists kept us organized all the way along, and he navigated all the difficult situations we encountered with a helping hand and technical expertise.

What was your primary form of communication with Victorious?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical knowledge was superb and their responsiveness was almost instant! True partnership with genuine intentions, never transactional.

Are there any areas for improvement or something Victorious could have done differently?

All great!

STAR RATINGS
Overall rating: 5 

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Senior Content and Marketing Manager of Tenstreet

Describe what your company does in a single sentence.

Tenstreet creates web-based software that helps trucking companies by saving them time, money, and effort.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Victorious to accomplish?

• Start tracking web traffic analytics
• Improve our SEO presence online
• Optimize our website

SOLUTION

How did you find Victorious?

SDR Outreach by Victorious

Why did you select Victorious over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Victorious were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had no SEO strategy in place before Victorious came into our lives. What we sought was an overall approach that would help us rank for the keywords we cared about and optimize our website to rank better with Google in general. We also tasked Victorious with writing SEO-optimized content to help us show up in searches on topics that were relevant to our business. Our key metrics were higher search ranking results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our search rankings soared, including top-slot rankings for some of our most important business functions like driver recruiting, making us far more discoverable to potential prospects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed everything through Asana so we could always check in on what was being worked on and what was needed from us. They were timely in deliverables promised and also went above and beyond to address questions and additional asks outside the scope of the contract.

What was your primary form of communication with Victorious?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm most impressed with their incredible customer service and hands-on account management paired with high-quality tools and provable results!

Are there any areas for improvement or something Victorious could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Communications Manager of University of Miami

Describe what your company does in a single sentence.

Continuing and online education programs for the University of Miami.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Victorious to accomplish?

• SEM optimization
• Web content enrichment
• Google Analytics 4 (GA4) optimization

SOLUTION

How did you find Victorious?

Online Search

Why did you select Victorious over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Victorious was brought in to help us accomplish the following goals: 

• increase organic traffic to our website and news site
• increase RFI form conversions
• increase application conversions

Through site sweeps/audits we have optimized our website and have begun developing news content with SEO in mind, and through regular data monitoring, campaign monitoring, and ongoing refinements to G4, etc, we have improved and continue to improve our SERP rankings significantly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Started at 500 ranking keywords, now at over 2,000. With the help of Victorious we have been able to expand our SEO knowledge to the wider university system web dev team, meaning optimizations across the entire CMS for all websites and subsites.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sarah is prompt, responsive, and delivers ahead of schedule or on time. Everything is organized, accessible, customizable, and easy to understand.

What was your primary form of communication with Victorious?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The attentiveness to our needs and requests, and overall client relationship management. We feel like Sarah is part of our team and as invested in the success of our project as we are, if not more than us.

Are there any areas for improvement or something Victorious could have done differently?

Not really. Something that might benefit some teams like ours would be a guide on writing for SEO, but that is it.

BACKGROUND

Please describe your company and position.

I am the Owner of A&G Electric

Describe what your company does in a single sentence.

Install Rooftop Solar and battery back up systems in residential market sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Victorious to accomplish?

• Optimize my online presence through SEO
• Optimize my website
• understand the concepts of SEO

SOLUTION

How did you find Victorious?

Referral

Why did you select Victorious over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Victorious’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Victorious have taken an almost dead website and have brought it to life. Im in construction and have not been acquainted with much of the web development and SEO concepts and content creation. They have made me aware of where my website ranks with my competitors and have created a road map for bringing better ranking to my website.

They have gone out of their way to make the process as seamless as possible even though Ive had a hard time understanding all the intricacies of SEO. THey have established key words and phrases, back links, and even content creation for my website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Better search presence for my Website
• Much better website
• clearer goals and objectives for my business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sarah was amazing. She went out of her way to address the needs of my business. Even when California legislation has put a severe roadblock on my business, she has helped us pivot and helped me better navigate the uncertainty of the direction of SEO with my solar installs.

She also has advocated for my business to her team to help with some web development aspects for this campaign. Their deliveries where prompt and always on schedule. Sarah and her team have met and exceeded all the needs and expectations of this project.

What was your primary form of communication with Victorious?

Virtual Meeting

What did you find most impressive or unique about this company?

Their personal and specific attention to detail to my business. Their people are their greatest resource as they are personal and yet focused; friendly but to the point; fun but knowledgeable.

Are there any areas for improvement or something Victorious could have done differently?

My only thing I would add is that since they are an SEO company and this touches other aspects of services they dont offer like web development, google analytics, etc... they should just offer or maybe contract out to third parties for other services that are hard to understand for people like me. However even here they have helped and pointed me to some web developers to speed up the processes.

BACKGROUND

Introduce your business and what you do there.

I’m the content marketer at a software company that sells power dialing software to outbound teams and sales professionals. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Victorious?

We hired Victorious to improve our site in terms of SEO.

SOLUTION

What was the scope of their involvement?

Our team aims to improve our organic clicks, impressions, traffic, users, and conversions. On top of that, we want to rank for new keywords and grow our audience. Victorious offers various services, and we primarily use them for SEO strategies and research.

Generally, they help us identify core search terms to target. Once they identified those targets, they tell us the best path forward and show us strategies to go with it. Moreover, they tell us what pages to rewrite or fix and what new content to create to rank for keywords and compete with our competitors’ keywords. 

Since I’m a one-man team, I sometimes can’t do what they’re suggesting. In that case, they have services where they help us do the work. For instance, they can do content generation. If they tell us to optimize a page and rewrite portions of it, I can ask them to do that for me and send their recommendations to us. Then, we can incorporate their suggestions into our strategies based on what we can and cannot change.

What is the team composition?

I mainly talk to Nick (Customer Success Manager), and we have meetings about our campaign performance and what we want to do next. Then, he talks to his team and relays what I need. They work through the tasks and give them back to Nick, who returns to me with my requirements. I don’t interface at all with the strategy team.

How did you come to work with Victorious?

Our company was already working with Victorious when I joined it, so I took over the partnership. I believe we found them through a word-of-mouth referral. We knew a company that worked with them, and that company suggested their services. 

What is the status of this engagement?

We started working with Victorious in November 2021, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since November 2021, our organic keywords have grown by 71%. Our top keywords on Google search results have grown by 4%, which is a huge increase. On top of that, our organic traffic has risen by 32%, which is sizable. 

Overall, Victorious has met our expectations. They’ve built a whole new SEO strategy for us while maintaining growth  — being able to do that has been great for us. Right now, I’m looking forward to the future with them. 

We’ve had satisfactory results last year, and we’ve renewed our contract with them. This year, we’re making good headway, and I’m excited to see where we go in the next calendar year. I have big plans, and they’ve been a great partner in helping me turn those plans into reality. 

How did Victorious perform from a project management standpoint?

Having one main point of contact makes my life truly easy. I don’t have the time to interface with an entire team of people. I just need one person to talk to, and that’s Nick — he’s incredibly knowledgeable and absolutely fantastic at his job. I love working with him because he makes it easy for me to get what I want and understand what I’m receiving from their team.

Meanwhile, we use Asana to manage the engagement. Nick does everything for me. We also use Google Documents, presentations, spreadsheets, and similar things. For communication, we use Google Meet and emails, and they’re truly responsive. 

What did you find most impressive about them?

Their knowledge base and strategies are great. Victorious delivers solid results, and they communicate clearly. For comparison, the other SEO agencies I’ve worked with previously didn’t seem to know what they were doing. They were simply saying things. 

Are there any areas they could improve?

No, there aren’t any. They’ve been fantastic, and I don’t have anything to criticize at the moment. That’s because they’re open to constructive criticism, which I truly appreciate. 

For example, there was a month when we trended downward, and I didn’t know about it until we reviewed our report. I told them I’d appreciate it if they reached out to me before our meeting if they noticed a dip in our performance. They could send me an email to figure out how we could course correct. They were receptive to that feedback. 

Do you have any advice for potential customers?

Victorious has many services, and they’re flexible. Given that, be upfront about what you want. Be clear about your goals, and don’t be afraid to ask them for a bit of extra work — they’ve always gone above and beyond for me. 

BACKGROUND

Please describe your company and your position there.

I work for a B2B online ID card printing platform. I oversee web development, marketing efforts, and user experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Victorious, and what were your goals?

We hired Victorious to handle our organic search (SEO), including article writing, backlinking, and site audits. Our goal was to increase our position for relevant search terms in an increasingly competitive space.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had gone through some "less expensive" vendors with mixed-to-poor results. We decided to try a more "premium" vendor and found Victorious on top of a few lists. We reached out to 2 or 3 vendors, but were impressed with the quality of their response.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The work started with a site audit, which I acted on immediately. Then, we were to get a certain number of backlinks and articles each month (although these were often not delivered on time). The entire contract included monthly meetings where we would receive a report..

How many people from the vendor's team worked with you, and what were their positions?

We had one main contact, but sometimes we would also have one of their specialists on our monthly call.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I learned a lot about SEO during this period, and evcen learned how to efficiently use Ahrefs (mostly to keep their reporting honest). Our position increases mostly seemed due to the pandemic, being lost as COVID concerns declined. Any other increased rankings were mostly for terms unrelated to our core business and didn't translate into meaningful interaction. The blog posts were often late, and we had to keep reminding the team of what was owed us.

Describe their project management style, including communication tools and timeliness.

While the team was good in sharing documents with Google docs, they had a hard time keeping to deadlines. Additionally, they would try and distract us from the fact that they owed us content by trying to come up with *new* content ideas while we waited.

We had to finally express that we wanted the content due us before working on new ideation. As far as management went, we had 3 different project managers for our account during the 2 year period. Each seemed more wet-behind-the-ears than the last.

What did you find most impressive or unique about this company?

This company is excellent on *how* they communicate with clients, making the client *feel* like he or she is being heard and prioritized. They have definitely taken a "high-touch" approach to their client interraction.

Are there any areas for improvement or something they could have done differently?

They seemed to prioritize the client's perception of them as a company over their actual results. E.g. SEO takes a long time, and a campaign cannot be assessed, really, before several months. However, within a month or two of working with them, they had already tried to ask me if I would recommend them as a firm. Any such recommendation could not be based on tangible results.

Additionally, I had to request that they remove certain irrelevant keywords from their reporting. These keywords made it look like we were seeing victories that weren't really applicable to our business. When correcting for these the monthly reports became much more grim. Victorious needs to figure out how to keep good project managers.

Also, the need to figure out a better solution for content creation. They could also stand to try more creative approaches to SEO when the standard playbook fails. It felt like I had to constantly make suggestions on what to try. Their formula might work for a company who's *never* tended to SEO, but didn't seem to cut the mustard in a more competitive space. Finally, they once reached out to me for my address to send me a gift. I never received it! ;)

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing lead at enTouch Wireless, a national wireless provider of services for the Lifeline program and the Affordable Connectivity Program, which are phone services subsidized by the government. We offer free phones, text, minutes, and data for eligible customers by income level or government participation. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Victorious?

We got into a couple of new states this year; we now offer our services in 33 states across the US, plus Puerto Rico. Our goal was to drive our brand awareness and rank above competitors in this space. We wanted to increase website traffic, impressions, and overall clicks.

SOLUTION

What was the scope of their involvement?

Victorious provides us with SEO services. First, they onboarded us and gave us a form to fill out where we discussed the goals we wanted to reach with their services. We also gave them access to our website and Google Analytics account. 

The team helps us with monthly backlinking and content optimization. They do SEO audits on pages on our website, then recommend content changes to help improve them to get featured snippets and rank higher on Google. For example, we wanted to prioritize our California page because it’s one of the larger states where we offer services. They’ve run a campaign and done content optimization on that page. 

They also do site sweep analyses, which consist of a more in-depth analysis of our website to identify any issues, such as index flow or broken links, and offer solutions to help optimize the site as best as possible in order to rank higher on Google. Additionally, every month, they do a 30-day analysis of the results and give us statistics on our performance changes, walking us through impressions, clicks, time on site, and whether any keywords moved up or down. They’ll also call out if we get featured snippets or other big wins or losses from the past month. 

What is the team composition?

We primarily work with two people; Brandon (Sales Team Lead) was mainly involved in the quoting and onboarding, and now Amber (Customer Success Manager) is my main point of contact. 

How did you come to work with Victorious?

We found them through a Google search. We were shopping for some SEO agencies to help us with our campaign, and we had a couple of companies quote out the process with us. After Victorious talked about their service offering, they gave us a couple of different packages to choose from. They were very friendly and knew their stuff, plus we really liked their presentation because they gave us some optics into what they’d done for other clients. 

How much have you invested with them?

We’ve invested roughly $70,000; we pay them about $5,500 a month. 

What is the status of this engagement?

We started working together in January 2022, and the engagement is ongoing. Although our first contract ends in December 2022, we’ve just signed for another 12 months with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Victorious has helped increase our company’s revenue tenfold, and our ROI is excellent. In August 2022, our monthly clicks increased by 18%, impressions by 10%, and organic sessions by 18%. We also had a 4% increase in ranking keywords, with 1,261 ranking in the top 10 on Google. 

For our California page, we went from position seven to four in one month, and the month after that, we finally reached position number one for the ranking keyword. That was a big win for us and one of the great results of their campaign for that page. Out of the three packages Victorious initially offered us, we went with their growth strategy, which has been extremely effective over the past ten months — we’re very happy. 

How did Victorious perform from a project management standpoint?

They’re fantastic at project management. Amber always follows up and follows through. The team has everything well mapped out in their deliverables calendar; when they onboarded us, they broke out what we’d be receiving each month. They also offer us flex credits, which we can use for additional tasks needed at the time. 

Moreover, they’re always timely and stick to their commitments. Our communication has been well-documented and clear throughout the entire process. We have a meeting every 2–3 weeks where they update us on deliverables and the project status. They also have all the information linked on Google Drive, so it’s easy for us to access. 

They link us to a monthly report, which Amber walks us through in our meeting. The report includes all the deliverables within the past 30 days, where they’ll break out all the metrics. They also go through specific keywords that are significant, such as with our California page campaign. As a result, we have total transparency about how they’re performing. 

As for tools, they use Asana with us and have their own tool where we can track keywords and performance called Victorious Analytics, where they’ve provided us with our login. We primarily communicate via email and Google Meet. Overall, they do a great job of making everything accessible to us.

What did you find most impressive about them?

The quality of work Victorious provides for the cost is really great — we get a lot for what we pay. Their customer service is also top-notch and is one of the reasons we want to stay with them, on top of their performance. The combination of their results and service is why we’ve brought them on for another 12 months, and we’ve also brought on another one of our brands with them.

Are there any areas they could improve?

I don’t think there’s anything they need to improve. The cadence in which they communicate with us is perfect, and they’re eager to listen to us and help when things change. 

Do you have any advice for potential customers?

Take your time filling out that onboarding form and ensure you’re really clear with your goals. I would also advise making sure you have resources available to review the campaigns and deliverables to see if they align with those goals and implement them. Additionally, keep the communication lines open with your customer success manager. 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a small business insurance company that sells policies by the hour, month, or year, making small business insurance more accessible to companies just starting. We offer flexibility regarding purchasing policies, both by duration and by allowing customers to pause and cancel. While standard annual insurance can be expensive, we help our customers ensure they’re covered while enabling them to get what they need and can afford.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Victorious?

We hired them for SEO services. We had aggressive goals regarding organic growth and getting people to find our website through Google search. We wanted to be the first to pop up when users searched for liability and small business insurance. 

SEO is a long-term play, and our team has been working on growing our organic presence since I joined the company. We had worked with another agency, built a team internally to handle the work ourselves, and ultimately hired Victorious.

SOLUTION

What was the scope of their involvement?

Victorious provided SEO services for us. They helped us with backlinks focused on improving our domain authority; if other sites link to ours, it indicates to Google that we’re a reliable source trusted by many. The team also provided a number of other SEO services, including website audits and recommendations for improvements across content, meta descriptions, and tags to help us boost our Google search rankings. 

First, they did a full audit of our site and indicated areas of improvement across several aspects. They gave us a checklist of things they could improve for us and some of the things our team could address, whether it was through design, content, or development. This phase lasted a couple of months, and once they finished the audit, we went through that checklist. 

From there, we had a standard monthly engagement with Victorious, where they provided monthly reporting on the results and rankings or site traffic changes. Their standard monthly deliverables included backlinks and sometimes content ideas, improvements to meta descriptions, or other items. We had a full content team in-house, including a director of SEO, editors, and freelance writers that took the idea list Victorious provided and wrote the content itself. 

What is the team composition?

We had three main contacts at Victorious; the first did the sales pitch and ushered us into the contract, helping us define the deliverables and cost. From there, we had two account people who ensured we had everything we needed. Behind the scenes, more people worked on our project, depending on the deliverables for each month.

Additionally, Victorious had a team dedicated to getting backlinks and doing outreach. 

How did you come to work with Victorious?

I found them online while searching for the best SEO agencies. They popped up because they have good SEO, so I contacted them and had a really nice conversation. Although we vetted quite a few agencies, Victorious stuck out to us because we liked the people, and their backlink package was exactly what we needed at the time. 

How much have you invested with them?

We’ve spent $105,000. 

What is the status of this engagement?

We started working with them in December 2021 and paused it in August 2022 because we needed to slow down for the end of the year. We plan to ramp back up with them in the new year. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Although it’s hard to quantify in a single number, Victorious helped us continuously improve across all pages and keywords. Through our own efforts, we had continuous growth when it came to our organic channel. Victorious didn’t just help us maintain that presence but also grow it. 

Thanks to their efforts, we saw month-over-month (MoM) growth in organic new user acquisitions and some pages that hadn’t ranked before started ranking. Any improvement in a page rank was valuable; even if a keyword went from the seventh to the sixth spot, we saw a major impact in traffic to that page.

Moreover, the team was wonderful to work with. They were also organized, which can be hard with SEO because there are many moving parts. Victorious had a clear cadence of deliverables from a list they outlined. It was helpful to have an agency on top of their work. I never felt like I had to chase them; they showed up and guided the project. Overall, I appreciated the people on my account and how they ran their agency and client relationships. 

How did Victorious perform from a project management standpoint?

They laid out a year’s worth of work clearly from the beginning, so we knew exactly what they needed to deliver every month and how to look for success. Things can change, so they also built in flex credits to address those changes. This approach helped manage scope creep, so we didn’t need to demand extra work from them that could affect the budget. As a result, we kept on track and within the budget. 

Moreover, Victorious hit all their deadlines and delivered what they promised. We mainly communicated through email. Although we wanted to use Slack, they requested to try email to keep things organized on their end, and it worked beautifully. Since they hit all their deadlines, we didn’t need as much daily or weekly communication as we initially thought. 

If we needed any changes, they reached out to us through email. Our account person was front and center in our communication, and when he needed additional information, he’d collect it from other teammates and get back to us within a day or two. We also had monthly check-ins for reporting, performance reviews, giving feedback, and the use of flex credits. 

On top of that, Victorious was really flexible with us; when we told them we needed to slow down, they were wonderful and offered to pause the engagement. Working with an agency that’s so flexible and understanding was nice. 

What did you find most impressive about them?

I’m most impressed with Victorious’ organization. As a manager running a million things, also trying to manage an agency that isn’t organized and doesn’t run the project can be draining and more work than it’s worth. With Victorious, it was turnkey; they had a process and knew exactly how to run a successful campaign. While we reviewed the plan and gave feedback, they outlined what they knew would be successful and ran it themselves.

Are there any areas they could improve?

Nothing they needed to improve stood out. 

Do you have any advice for potential customers?

If you’re looking to hire an SEO agency, you must understand your own business first and know exactly what you’re looking for because that makes the engagement successful. We had two years under our belt of working on our own and with another agency, so when we vetted Victorious, we knew exactly what we needed, which is really valuable when approaching an agency. If you know what you need, you can use that to shape the contract.

BACKGROUND

Introduce your business and what you do there.

I work for an automotive manufacturer that makes SUVs and minivans wheelchairs accessible.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Victorious?

We brought them on board to be our SEO provider.

SOLUTION

What was the scope of their involvement?

When Victorious started, they did a technical SEO audit and keyword research. They hit our main keywords and also found some interesting ones that we hadn’t found yet. They uncovered a lot of techniques and areas of value that our former SEO company didn’t.

They suggested a number of changes, including to our H1s and title tags. We’ve also moved on to optimizing pages and creating new content pages. Finally, Victorious suggested that we change our vehicle inventory pages’ URLs. They’re also doing backlinking for us.

What is the team composition?

Their main lead is Amber (Customer Success Manager). She’s been fantastic and always explains things well.

How did you come to work with Victorious?

I started my search on Google and saw that they’d won a number of awards and been mentioned as a top SEO company. Tim (Account Manager) was our first contact; he made some initial suggestions and put together the beginning presentations for us.

How much have you invested with them?

We’ve spent close to $40,000 with them. It’s been worth it for us.

What is the status of this engagement?

We’ve been working together since January 2022. The initial audits took a few weeks, and then Victorious started writing content in February.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve definitely helped improved our rankings. On the pages we’ve optimized and created with Victorious, we’ve seen organic leads and visits increase. We’ve also seen visits increase for specific keywords that we targeted.

Looking at this month last year compared to this year, we’ve dropped four points in our average rankings, but we have over 1,000 keywords with top ten rankings right now. We continue to have keywords moving into the top three spots as well. There’s also been an increase in conversions.

I was a bit on the fence about changing the URLs of our vehicle inventory pages, but we’ve seen more visits now thanks to the new keywords in the URL. Visits are up 32%, and conversions are up 10%. Additionally, our content is much better than it was previously. We’re so much happier with how well-written and researched the content is.

How did Victorious perform from a project management standpoint?

I met with the team every two weeks while we were writing content; they’ve become part of our marketing team, honestly. I like to keep in contact with them. They’re always able to meet our deadlines. Amber and her team are great in that regard.  Deadlines aren’t a problem with this team.

They load all their tasks into Asana, and I’m able to track how they’re proceeding. We communicate over emails; they’re very responsive. We also have Zoom calls and Google Meet calls. These video calls happen at least once a month, if not twice.

What did you find most impressive about them?

Victorious’ work is much more specific to us as a company. The other vendors we’ve worked with are cookie-cutter, but Victorious actually tailors their efforts to our industry and company.

Are there any areas they could improve?

Companies provide a range of services, so they could better spell out what they’re going to do during the contracting period.

Do you have any advice for potential customers?

I definitely recommend working with Victorious. To get the most out of them, stay in contact and work to understand the things that they’re doing.