Vicinity Packages
Honolulu, HI
View Full ProfileManaged IT Services
We provide full-scale end user support and endpoint managed services for businesses looking to provide day-to-day support for all of their employees IT needs. Additionally, we offer solutions to make sure all devices and systems are operating at peak performance while also keeping up to date on necessary security patching.
| Features |
Small $130 /moCost effective support to get started with. |
Medium $190 /moBest value for most small and medium business. |
Large $225 /moOrganizations with high security concerns. |
|---|---|---|---|
|
Help Desk & Remote Support |
Unlimited |
Unlimited |
Unlimited |
|
Support Coverage |
8AM to 5PM Local Business Hours |
8AM to 5PM Local Business Hours |
24x7x365 |
|
Dispatchable on-site assistance & repair |
|||
|
Client portal with learning management system (LMS) |
|||
|
Standard endpoint software patching |
|||
|
Guaranteed US based phone support |
– |
||
|
Enhanced endpoint software patching |
– |
||
|
Mobile device management (MD) |
– |
||
|
Endpoint anti-malware software |
– |
||
|
Microsoft 365 Business Premium |
– |
||
|
Premium Extended Detection and Response (XDR) |
– |
– |
|
|
Cloud to Cloud backup for Microsoft 365, Email, OneDrive and SharePoint |
– |
– |
|
|
Priority Service Level Agreement (SLA) |
– |
– |
|
Small $130 /moCost effective support to get started with. |
|
|---|---|
|
Help Desk & Remote Support |
Unlimited |
|
Support Coverage |
8AM to 5PM Local Business Hours |
|
Dispatchable on-site assistance & repair |
|
|
Client portal with learning management system (LMS) |
|
|
Standard endpoint software patching |
|
|
Guaranteed US based phone support |
– |
|
Enhanced endpoint software patching |
– |
|
Mobile device management (MD) |
– |
|
Endpoint anti-malware software |
– |
|
Microsoft 365 Business Premium |
– |
|
Premium Extended Detection and Response (XDR) |
– |
|
Cloud to Cloud backup for Microsoft 365, Email, OneDrive and SharePoint |
– |
|
Priority Service Level Agreement (SLA) |
– |
|
Medium $190 /moBest value for most small and medium business. |
|
|---|---|
|
Help Desk & Remote Support |
Unlimited |
|
Support Coverage |
8AM to 5PM Local Business Hours |
|
Dispatchable on-site assistance & repair |
|
|
Client portal with learning management system (LMS) |
|
|
Standard endpoint software patching |
|
|
Guaranteed US based phone support |
|
|
Enhanced endpoint software patching |
|
|
Mobile device management (MD) |
|
|
Endpoint anti-malware software |
|
|
Microsoft 365 Business Premium |
|
|
Premium Extended Detection and Response (XDR) |
– |
|
Cloud to Cloud backup for Microsoft 365, Email, OneDrive and SharePoint |
– |
|
Priority Service Level Agreement (SLA) |
– |
|
Large $225 /moOrganizations with high security concerns. |
|
|---|---|
|
Help Desk & Remote Support |
Unlimited |
|
Support Coverage |
24x7x365 |
|
Dispatchable on-site assistance & repair |
|
|
Client portal with learning management system (LMS) |
|
|
Standard endpoint software patching |
|
|
Guaranteed US based phone support |
|
|
Enhanced endpoint software patching |
|
|
Mobile device management (MD) |
|
|
Endpoint anti-malware software |
|
|
Microsoft 365 Business Premium |
|
|
Premium Extended Detection and Response (XDR) |
|
|
Cloud to Cloud backup for Microsoft 365, Email, OneDrive and SharePoint |
|
|
Priority Service Level Agreement (SLA) |