Contact Vicinity
Get a custom proposalWelcome to 3rd Generation Information Technology
WE ARE YOUR LOCAL TECHNOLOGY SERVICE PROVIDER
Whether a local organization needs help with a technical issue, is looking to upgrade their IT infrastructure, or wants to explore new technology options, our team of experts is available to provide support and guidance.
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Min project size
Undisclosed
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Hourly rate
$100 - $149 / hr
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Employees
2 - 9
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Locations
Honolulu, HI
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Year founded
Founded 2023
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Languages
-
Timezones
2 Languages that we service
- English
- Spanish
2 Timezones that we service
- AKST
- Alaska Standard Time (AKST)
- HST
- Hawaii Standard Time (HST)
3 Locations
- Honolulu , HI
- Anchorage , AK
- Fairbanks , AK
Service Lines
- Cybersecurity
- 10%
- Computer Engineering
- 5%
Select Focus Area
- Cloud Computing Focus
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- Google Cloud
- 5%
- Azure Consulting Services
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- Azure Management & Governance
- 25%
- Azure Migrations
- 25%
- Azure Security
- 25%
- Azure DevOps
- 15%
- Azure AI & Machine Learning
- 10%
- Cybersecurity focus
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- IT Managed Services Focus
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- Disaster Recovery
- 30%
- Help desk
- 30%
- Network
- 10%
- Security
- 10%
- Unified Communications
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- Microsoft Teams Consulting & Implementation
- 50%
- Other messaging & collaboration
- 5%
Industries
- Business services
- 20%
- Construction
- 10%
- Contracting
- 10%
- Energy & natural resources
- 10%
- Financial services
- 10%
- Legal
- 10%
- Medical
- 10%
- Government
- 5%
- Hospitality & leisure
- 5%
- Insurance
- 5%
- Non-profit
- 5%
Clients
- Small Business (<$10M)
- 60%
- Midmarket ($10M - $1B)
- 35%
- Enterprise (>$1B)
- 5%
Pricing Snapshot
Min. project size
Undisclosed
Avg. hourly rate
$100 - $149
/hr
Pricing information is based on reviews. Vicinity doesn’t have any reviews yet. If you’ve worked with this company, leave a review to share your experience with buyers around the world.
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Managed IT Services
We provide full-scale end user support and endpoint managed services for businesses looking to provide day-to-day support for all of their employees IT needs. Additionally, we offer solutions to make sure all devices and systems are operating at peak performance while also keeping up to date on necessary security patching.
Small
Cost effective support to get started with.
$130
/month
- Help Desk & Remote Support: Unlimited
- Support Coverage: 8AM to 5PM Local Business Hours
Medium
Best value for most small and medium business.
$190
/month
- Help Desk & Remote Support: Unlimited
- Support Coverage: 8AM to 5PM Local Business Hours
Large
Organizations with high security concerns.
$225
/month
- Help Desk & Remote Support: Unlimited
- Support Coverage: 24x7x365
| Features |
Small $130 /mo |
Medium $190 /mo |
Large $225 /mo |
|---|---|---|---|
|
Help Desk & Remote Support |
Unlimited |
Unlimited |
Unlimited |
|
Support Coverage |
8AM to 5PM Local Business Hours |
8AM to 5PM Local Business Hours |
24x7x365 |
|
Dispatchable on-site assistance & repair |
|||
|
Client portal with learning management system (LMS) |
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|
Standard endpoint software patching |
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Guaranteed US based phone support |
– |
||
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Enhanced endpoint software patching |
– |
||
|
Mobile device management (MD) |
– |
||
|
Endpoint anti-malware software |
– |
||
|
Microsoft 365 Business Premium |
– |
||
|
Premium Extended Detection and Response (XDR) |
– |
– |
|
|
Cloud to Cloud backup for Microsoft 365, Email, OneDrive and SharePoint |
– |
– |
|
|
Priority Service Level Agreement (SLA) |
– |
– |
|
|
Small $130 /mo |
|
|---|---|
|
Help Desk & Remote Support |
Unlimited |
|
Support Coverage |
8AM to 5PM Local Business Hours |
|
Dispatchable on-site assistance & repair |
|
|
Client portal with learning management system (LMS) |
|
|
Standard endpoint software patching |
|
|
Guaranteed US based phone support |
– |
|
Enhanced endpoint software patching |
– |
|
Mobile device management (MD) |
– |
|
Endpoint anti-malware software |
– |
|
Microsoft 365 Business Premium |
– |
|
Premium Extended Detection and Response (XDR) |
– |
|
Cloud to Cloud backup for Microsoft 365, Email, OneDrive and SharePoint |
– |
|
Priority Service Level Agreement (SLA) |
– |
|
Medium $190 /mo |
|
|---|---|
|
Help Desk & Remote Support |
Unlimited |
|
Support Coverage |
8AM to 5PM Local Business Hours |
|
Dispatchable on-site assistance & repair |
|
|
Client portal with learning management system (LMS) |
|
|
Standard endpoint software patching |
|
|
Guaranteed US based phone support |
|
|
Enhanced endpoint software patching |
|
|
Mobile device management (MD) |
|
|
Endpoint anti-malware software |
|
|
Microsoft 365 Business Premium |
|
|
Premium Extended Detection and Response (XDR) |
– |
|
Cloud to Cloud backup for Microsoft 365, Email, OneDrive and SharePoint |
– |
|
Priority Service Level Agreement (SLA) |
– |
|
Large $225 /mo |
|
|---|---|
|
Help Desk & Remote Support |
Unlimited |
|
Support Coverage |
24x7x365 |
|
Dispatchable on-site assistance & repair |
|
|
Client portal with learning management system (LMS) |
|
|
Standard endpoint software patching |
|
|
Guaranteed US based phone support |
|
|
Enhanced endpoint software patching |
|
|
Mobile device management (MD) |
|
|
Endpoint anti-malware software |
|
|
Microsoft 365 Business Premium |
|
|
Premium Extended Detection and Response (XDR) |
|
|
Cloud to Cloud backup for Microsoft 365, Email, OneDrive and SharePoint |
|
|
Priority Service Level Agreement (SLA) |
Locations (3)
Contact Vicinity
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