VELAIO

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software development company; we provide to clients worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VELAIO?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

VELAIO helped us provide maintenance to our client’s Drupal content management system. They fixed bugs, made security updates, added service scripts, and gave general support to the system.

What is the team composition?

We worked with a developer and a project manager from their team.

How did you come to work with VELAIO?

They’re friends of ours, and we’ve been working with them on and off throughout the years.

How much have you invested with them?

We invested around $900 with them.

What is the status of this engagement?

We worked together throughout November 2021; it was a one-month project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were spot on and did a great job — I’m 100% satisfied, and they’ve met my expectations. I’d recommend working with them; they’re reliable, positive, and highly professional.

How did VELAIO perform from a project management standpoint?

They were 100% on budget and on time. In terms of communication, we used emails, phone calls, and WhatsApp. 

What did you find most impressive about them? 

They were outstanding with their content management system work.

Are there any areas they could improve?

I don’t think there’s anything they can improve on. 

Any advice for potential customers?

Plan in advance to ensure that they have the capacity and available resources to take on your project.

BACKGROUND

Please describe your company and position.

I am the Head of the administration department of Transvolando

Describe what your company does in a single sentence.

road freight transport

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VELAIO to accomplish?

• Improving Zoho CRM implementation
• Improve the implementation of Zoho Books Develop
• new custom features

SOLUTION

How did you find VELAIO?

Online Search

Why did you select VELAIO over others?

Good value for cost, Company values aligned

What was the size of VELAIO’s team?

2-5 Employees

What was your primary form of communication with VELAIO?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

Velaio has managed to get all the applications of the zoho environment to work correctly in our company. They have developed new functionalities on demand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Velaio solves every problem with agility, and the response time is very good.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always respond on time and attend to all project needs. They are proactive

What did you find most impressive or unique about this company?

Their efficiency and involvement in the rapid resolution of our needs. Fluent and cordial treatment

Are there any areas for improvement or something VELAIO could have done differently?

Nothing to improve We encourage them to maintain their level of quality