Overall Review Rating

4.8

Quality

4.8 /5
Schedule

4.8 /5
Cost

4.8 /5
Willing to Refer

5.0 /5

See all 2 Reviews

VELAIO Reviews

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Business Consulting
Less than $10,000
November 2021

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"I’m 100% satisfied, and they’ve met my expectations."

Jan 18, 2022

CEO, Netmidas

John Oliver Coffey

Other industries
Cali, Colombia
11-50 Employees
Phone Interview
Verified

An IT services company hired VELAIO to provide drupal maintenance. They fixed bugs, made security updates, added service scripts, and gave general support to the customer's system.

The client was delighted with VELAIO's great professional work. They led reliable project management to stay on budget and on time. The team also praised their outstanding CMS knowledge and skills.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software development company; we provide to clients worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VELAIO?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

VELAIO helped us provide maintenance to our client’s Drupal content management system. They fixed bugs, made security updates, added service scripts, and gave general support to the system.

What is the team composition?

We worked with a developer and a project manager from their team.

How did you come to work with VELAIO?

They’re friends of ours, and we’ve been working with them on and off throughout the years.

How much have you invested with them?

We invested around $900 with them.

What is the status of this engagement?

We worked together throughout November 2021; it was a one-month project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were spot on and did a great job — I’m 100% satisfied, and they’ve met my expectations. I’d recommend working with them; they’re reliable, positive, and highly professional.

How did VELAIO perform from a project management standpoint?

They were 100% on budget and on time. In terms of communication, we used emails, phone calls, and WhatsApp.

What did you find most impressive about them?

They were outstanding with their content management system work.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Any advice for potential customers?

Plan in advance to ensure that they have the capacity and available resources to take on your project.

RATINGS

4.5

CRM Consulting and SI Custom Software Development
CRM Customer Support
+4
$10,000 to $49,999
Jan. 2022 - Jan. 2030

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"VELAIO solves every problem with agility."

Apr 18, 2023

Head of the Administration Department, Transvolando

Manuel Vicente

Other industries
Spain
1-10 Employees
Online Review

VELAIO provides ongoing Zoho CRM implementation for a road freight solutions company. The team is tasked with developing new functionalities as required and integrating custom features.

The client is consistently satisfied with the output that VELAIO delivers. The team is highly responsive and proactive from a project management standpoint, and internal stakeholders are particularly impressed with the vendor's efficiency and rapid resolutions skills.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of the administration department of Transvolando

Describe what your company does in a single sentence.

road freight transport

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VELAIO to accomplish?

Improving Zoho CRM implementation
Improve the implementation of Zoho Books Develop
new custom features

SOLUTION

How did you find VELAIO?

Online Search

Why did you select VELAIO over others?

Good value for cost, Company values aligned

What was the size of VELAIO’s team?

2-5 Employees

What was your primary form of communication with VELAIO?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

Velaio has managed to get all the applications of the zoho environment to work correctly in our company. They have developed new functionalities on demand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Velaio solves every problem with agility, and the response time is very good.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always respond on time and attend to all project needs. They are proactive

What did you find most impressive or unique about this company?

Their efficiency and involvement in the rapid resolution of our needs. Fluent and cordial treatment

Are there any areas for improvement or something VELAIO could have done differently?

Nothing to improve We encourage them to maintain their level of quality

RATINGS

5.0

Showing 1-2 of 2 Reviews

ZOHO CRM

Sensational software, Sensible price Zoho CRM Plus unifies your sales, marketing, customer service, and every other customer-facing team on one platform so you can deliver exceptional customer experiences to every customer. Unify business data, customer engagements, ROI, and more—all while keeping your customer at the center of everything you do.

Small

$18 /month

Sales force automation: Basic modules Tasks calls events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies
Automation and process management: Workflow rules Email notifications
Product customization: Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups
Reports and analytics: Predefined reports Predefined dashboards Custom reports and dashboards Limited Basic dashboard components Analytics mobile app
Marketing automation: Email templates Email authentication Mass email Social profile integration Seamlessly integrate your social media accounts and manage activities directly from Zoho CRM

Medium

$30 /month

Sales force automation: All in Small plus Macros SalesSignals Assignment rules
Automation and process management: All in Small plus Blueprint Webhooks
Product customization: All in Small plus Validation rules
Reports and analytics: All in Small plus Custom reports and dashboards Unlimited
Marketing automation: All in Small plus Email relay CRM for Google Ads

Large

$45 /month

Sales force automation: All in Medium plus Multiple scoring rules Custom SalesSignals Email parsers Data entry wizards Portals
Automation and process management: All in Medium plus Record approval process Data review process Custom functions CommandCenter
Product customization: All in Medium plus Custom modules Custom buttons Page layouts Translations Developer sandbox
Reports and analytics: All in Medium plus Advanced dashboard components Anomaly detectors Webform analytics
Marketing automation: All in Medium plus Attribution Segmentation Autoresponders

Features	Small $18 /mo	Medium $30 /mo	Large $45 /mo
Sales force automation	Basic modules Tasks calls events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies	All in Small plus Macros SalesSignals Assignment rules	All in Medium plus Multiple scoring rules Custom SalesSignals Email parsers Data entry wizards Portals
Automation and process management	Workflow rules Email notifications	All in Small plus Blueprint Webhooks	All in Medium plus Record approval process Data review process Custom functions CommandCenter
Product customization	Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups	All in Small plus Validation rules	All in Medium plus Custom modules Custom buttons Page layouts Translations Developer sandbox
Reports and analytics	Predefined reports Predefined dashboards Custom reports and dashboards Limited Basic dashboard components Analytics mobile app	All in Small plus Custom reports and dashboards Unlimited	All in Medium plus Advanced dashboard components Anomaly detectors Webform analytics
Marketing automation	Email templates Email authentication Mass email Social profile integration Seamlessly integrate your social media accounts and manage activities directly from Zoho CRM	All in Small plus Email relay CRM for Google Ads	All in Medium plus Attribution Segmentation Autoresponders
Security	Profiles Rolebased hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction	All in Small plus Fieldlevel security	All in Medium plus Reporting hierarchy Recordlevel sharing Territory management Data encryption

Small $18 /mo
Sales force automation	Basic modules Tasks calls events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies
Automation and process management	Workflow rules Email notifications
Product customization	Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups
Reports and analytics	Predefined reports Predefined dashboards Custom reports and dashboards Limited Basic dashboard components Analytics mobile app
Marketing automation	Email templates Email authentication Mass email Social profile integration Seamlessly integrate your social media accounts and manage activities directly from Zoho CRM
Security	Profiles Rolebased hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction

Medium $30 /mo
Sales force automation	All in Small plus Macros SalesSignals Assignment rules
Automation and process management	All in Small plus Blueprint Webhooks
Product customization	All in Small plus Validation rules
Reports and analytics	All in Small plus Custom reports and dashboards Unlimited
Marketing automation	All in Small plus Email relay CRM for Google Ads
Security	All in Small plus Fieldlevel security

Large $45 /mo
Sales force automation	All in Medium plus Multiple scoring rules Custom SalesSignals Email parsers Data entry wizards Portals
Automation and process management	All in Medium plus Record approval process Data review process Custom functions CommandCenter
Product customization	All in Medium plus Custom modules Custom buttons Page layouts Translations Developer sandbox
Reports and analytics	All in Medium plus Advanced dashboard components Anomaly detectors Webform analytics
Marketing automation	All in Medium plus Attribution Segmentation Autoresponders
Security	All in Medium plus Reporting hierarchy Recordlevel sharing Territory management Data encryption

Locations (1)

St. 106a # 54-27 Bogotá, Colombia 111111

16 - 20

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OPPORTUNITY / CHALLENGE

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BACKGROUND

OPPORTUNITY / CHALLENGE

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