Vastcore

BACKGROUND

Please describe your company and your position there.

I'm the owner of a massage and body work business that serves West Michigan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vastcore, and what were your goals?

Vastcore was hired to build and launch our company website, assist with integrating with our sales and scheduling portal, and to provide ongoing Facebook advertising, in addition to creating printables, business cards, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

Vastcore was referred to me as a local provider.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Vastcore offered a tremendous level of personal service along the way. Their approach is very personable and they really focused on the goals of the business, offering solutions as we went. They have been working with my business since its inception, from initial branding to where we are now, a multi-employee operation that ranks top in our locale.

How many resources from the vendor's team worked with you, and what were their positions?

The owner himself, a designer, a media buying team, and a web developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Vastcore was running ads below $10 CPC for a $50 conversion. Our gross sales increased over 50% during these campaigns.

How effective was the workflow between your team and theirs?

Fantastic - Vastcore is always just a phone call away.

What did you find most impressive or unique about this company?

Their personability and kindness - they truly treat all clients as equals, and seek to serve your business in a way I haven't experienced from other vendors.

Are there any areas for improvement or something they could have done differently?

I am very pleased with Vastcore's performance. no recommendations.