Turrito Networks, 6 Reviews, Address, Data & More

Technology Solutions Provider

Turrito is an end-to-end Technology Solutions Provider, combining every network in the country with best of breed managed services and superior IT support. From business-grade connectivity and cloud hosting platforms, to Business Intelligence and Microsoft deployments, our team will help your business access all the right solutions and support needed to thrive.

$5,000+
$25 - $49 / hr
50 - 249
Johannesburg, South Africa
Founded 2010

Focus

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Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $25 - $49 /hr

Rating for cost 4.8 /5

What Clients Have Said

Turrito Networks offers competitive pricing for IT support and managed services, providing significant value. Clients have reported savings of $40-50k monthly on WiFi and consistently highlight their exceptional service and responsiveness, indicating a strong return on investment.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 5 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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IT Managed Services Packages

starting at $330/month

Turrito Networks Review Insights

Overall Review Rating

4.9

Quality 4.8
Schedule 4.8
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

Proactive Account Management

Turrito Networks' account managers are highlighted for their proactive approach, ensuring that client needs are met promptly and efficiently.
Strong Understanding of Client Requirements

Clients consistently highlight Turrito Networks' ability to understand and meet their unique requirements. This understanding leads to tailored solutions that fit the client's needs perfectly.
Exceptional IT Support

Multiple reviews commend Turrito Networks for providing excellent IT support, with service desk personnel willing to go the extra mile to help clients.
Room for Improvement in VoIP Support

One area for improvement identified is the turnaround time for addressing technical issues related to VoIP systems, suggesting a need for quicker response times.
Seamless Communication

The feedback underscores Turrito Networks' commitment to regular and effective communication, ensuring clients are always informed about project progress and updates.
Effective Workflow and Collaboration

Clients report a seamless and effective workflow with Turrito Networks, facilitated by open lines of communication and regular meetings to monitor progress.

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Turrito Networks Reviews

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IT Managed Services
Less than $10,000
July - Sep. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their ability to understand our requirements were impressive."

Sep 28, 2022

Group IT Manager, Morecorp (Pty) Ltd

Jay Schwenk

Retail
South Africa
501-1,000 Employees
Online Review
Verified

Turrito Networks provided IT support for a sports products retailer. This involved migrating two links from the client's old location to their new one.

Turrito Networks did an excellent job. They ensured a seamless collaboration by communicating constantly and providing regular feedback and updates. Their strong understanding of the requirements allowed them to deliver top-notch solutions that matched.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Group IT manager for Morecorp Pty Ltd, who are a leading retailer in the golf and cycling industry in Southern Africa.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Turrito Networks?

Being partnered with Turrito over the years we knew we could find a solid solution for our new N1 City outlet. This included the movement/cancellation of two links at the old location, with precision planning to avoid double billing, and bring up two links in the new premises

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been partnered with Turrito Networks for 5 years now, and we have had nothing but exceptional service from them, from providing solutions, through planning and projects to support. It was non-negotiable that we would select Turrito for this store too

Describe the project in detail and walk through their service package.

We were launching our new mega store in N1 City, comprising of both a Pro Shop and Cycle Lab outlet under one roof. This was (and now is) to be the mega store any company would want. From the floor size, to the offerings in store, VIP area's etc. The plan was to ensure along with the best store, we needed the best service in place. We opted to go with our standard SD wan solution, with both supplier and medium redundancy. The team put forward a solution of 1x 100mb Seacom Fibre, and 1x 100mb Comsol wireless covering all our bases.

How many resources from the vendor's team worked with you, and what were their positions?

We had a solid team, the same team as always. Our Key accounts and sales person, the contact from projects, and as a last resort if it came to it, three others that would light some fire under the suppliers to get things moving

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

None that hasnt been noted over the years from Turrito Networks. Always putting their best foot forward.

How effective was the workflow between your team and theirs?

As seamless as possible. The communication was always there, we had regular feedback and update on timelines

What did you find most impressive or unique about this company?

Their ability to understand our requirements were impressive, at the same level as the company requesting it, they take all factors into consideration and provide solutions as a whole, not just throw a connection down on a quote and send it.

Are there any areas for improvement or something they could have done differently?

None off the top of my head

RATINGS

5.0

"FANTASTIC"

IT Managed Services
$200,000 to $999,999
Jan. 2020 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They aren't just an IT service provider; they are part of our community."

Sep 27, 2022

Chief of Staff, Education Nonprofit

Anonymous

Education
Johannesburg, South Africa
51-200 Employees
Online Review
Verified

Turrito Networks provides managed IT services for an education nonprofit. The team handles the organization's network, assigning technicians and back-office resources to upgrade their infrastructure and system.

The nonprofit is happy with Turrito Networks' work. They've saved $40,000–$50,000 per month on WiFi costs, and the team's help desk provides strong support. They manage the engagement well through open lines of communication. They regularly update the client on their network's trends and situation.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our organization is a pan-African boarding that identifies, develops, and connects exceptional young people; with the hopes of them using their skills, knowledge, and networks to become the next generation of African leaders. I work as Chief of Staff in the CEO's Office and manage strategic projects, in addition to our IT department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Turrito Networks?

We wanted to derisk--we previously had 1 IT manager who "held the keys" to everything and nobody else could fix out network. We realized that we needed to derisk that key man dependency, and invest in our infrastructure and so decided to go with a managed service provider--and after doing due diligence, ended up partnering with Turrito.

SOLUTION

How did you select this vendor and what were the deciding factors?

We put out an RFP and various firms submitted expressions of interest. We wanted not just a company that could provide us strong IT management, but also one that was mission-aligned and understood our core mission and vision.

Describe the project in detail and walk through their service package.

Turrito manages our full network. All of our wifi is managed through them, in addition we have 2 full-time technicians on site Monday-Friday. Any issues or work that needs to be done, they organize it and support us in upgrading our infrastructure.

How many resources from the vendor's team worked with you, and what were their positions?

We have two full time on site technicians; but we also have a back office that consists of 3/4 other people. The benefit in a company like Turrito is that if something doesn't work, they have someone who can help us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have never had better IT infrastructure. Turrito has helped us save ~40-50k a month on wifi by getting out of a longstanding contract, and our helpdesk is providing strong support to the community.

How effective was the workflow between your team and theirs?

Very; we have open lines of communication--and have weekly pulse check meetings and monthly deep dives where we understand the trends with our network and environment.

What did you find most impressive or unique about this company?

They care! They aren't just an IT service provider; they are part of our community. They see our mission and vision and play their part in helping us achieve that mission!

Are there any areas for improvement or something they could have done differently?

None. everything is great.

RATINGS

5.0

IT Managed Services
Less than $10,000
September 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their knowledge of resolving an issue was impressive."

Sep 30, 2022

General Manager, ELS Timber Products (Pty) Ltd

Johan Spies

Manufacturing
South Africa
201-500 Employees
Online Review

Turrito Networks provided network support for a plywood manufacturing company. The team primarily handled the Vodacom data lines.

Turrito Networks went the extra mile to address the company's issues. They maintained constant communication of progress via email. Above all, their knowledge and professionalism in dealing with problems were remarkable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

General manager for a plywood manufacturing business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Turrito Networks?

Support to manage Vodacom data lines

SOLUTION

How did you select this vendor and what were the deciding factors?

Company was sold from MTO Group who was using Turrito.

Describe the project in detail and walk through their service package.

Turrito will manges VOadcom data service on their behalf

How many resources from the vendor's team worked with you, and what were their positions?

Two Support & Development

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They constantly informed me of the progress of the project and never had a problem to go the extra mile to get a support issue sorted. Their teal also contacted myself to follow up if the problem were resolved.

How effective was the workflow between your team and theirs?

All emails and other correspondence were professionally handled and delt with straigh away.

What did you find most impressive or unique about this company?

Their knowledge of resolving an issue was impressive.

Are there any areas for improvement or something they could have done differently?

Nothing at present.

RATINGS

5.0

IT Managed Services
Less than $10,000
Jan. 2019 - Jan. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were willing to go beyond the request and make a plan with us."

Sep 5, 2022

Operations Manager, Bizmod Consulting

Marcha Van Enter

Consulting
Johannesburg, South Africa
51-200 Employees
Online Review
Verified

A business consulting firm hired Turrito Networks to provide monthly IT support to their consultants.

Turrito Networks provided excellent managed IT services. Thanks to their support, the client never experienced any downtime on their network. Moreover, the vendor's service desk personnel went above and beyond to assist the client with their needs. They also facilitated a great workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Professional services business consulting company. Operations manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Turrito Networks?

It support services

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral

Describe the project in detail and walk through their service package.

Monthly IT support services to our consultants

How many resources from the vendor's team worked with you, and what were their positions?

Multiple Network engineer
Technical support
Account manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent support all their service desk support personal are always willing to help and go the extra mile.

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive or unique about this company?

They were willing to go beyond the request and make a plan with us.

Are there any areas for improvement or something they could have done differently?

none

RATINGS

5.0

IT Managed Services
Confidential
July 2019 - Ongoing

4.5

Quality: 4.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 5.0

"The team goes above and beyond to make sure we are helped to the end."

Sep 2, 2022

IT Technician & Web Developer, Lategan & Van Biljoens

Dean Bouwer

Retail
Pretoria, South Africa
51-200 Employees
Online Review
Verified

Turrito Networks has been hired by an appliance company for technical support services. They set up and manage the client's internet, VoIP, and firewall accounts to ensure the client's digital safety.

Turrito Networks has been an excellent partner; they've provided excellent support when the client needed replacement devices. They communicate with the client openly and address complaints quickly. Overall, the client appreciates that the vendor goes above and beyond to ensure success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a Web developer and IT Support for our Appliances and Spares store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Turrito Networks?

Turrito provides us with Internet, VOIP, and Firewall Services with excellent aftersales support

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to Turrito by our IT Equipment & Server Support Agents.

Describe the project in detail and walk through their service package.

They set up and manage our VOIP Phones, 50MB Fiber Internet, 5MB Vlan, 20MB BB Microwave and Firewall. Great Technical support if there are any issues and a Great account Manager who makes sure the job gets done.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 2 Technical Specialist and 1 Technical Contact and 1 Account Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great support when we need replacement devices. can work a bit on the turnaround time when it comes to technical issues on the VoIP system

How effective was the workflow between your team and theirs?

Work was completed before I took over this position, but working with the new account manager is just a pleasure. Really comes through when we have requests

What did you find most impressive or unique about this company?

The Account manager Rosslyn and the team goes above and beyond to make sure we are helped to the end

Are there any areas for improvement or something they could have done differently?

Improve on turnaround time with VoIP issues

RATINGS

4.5

IT Managed Services
Less than $10,000
Aug. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm impressed with their attention to detail."

Sep 2, 2022

Digital Systems Administrator, iLearn Corporate Services

Chatow McKenzie

Education
South Africa
51-200 Employees
Online Review

Turrito Networks is providing ongoing IT support for an e-learning company. Their tasks include managing the client's documents and integrating their telephone system into their Microsoft Teams account.

Turrito Networks continues to provide timely, reliable IT support for the client. The team leads a seamless workflow by leading regular meetings and constantly communicating with the client. Their attention to detail and professionalism make them stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Digital Systems Administrator for iLearn, which focuses on providing education to students in businesses, providing them with a certificate at the end of the course.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Turrito Networks?

I asked Turrito Networks to assist me in reducing the costs of our telephone system. I wanted to also have all this integrated into Microsoft Teams.

SOLUTION

How did you select this vendor and what were the deciding factors?

Turrito has been one of our suppliers, and i gave them the opportunity to quote on a solution to the problem I faced, and their quote was the best out of 3 quotes.

Describe the project in detail and walk through their service package.

Turrito Networks made sure that all the documents I needed where in order, and ready for porting. The Projects team kept me updated with what was happening as each step was completed.

How many resources from the vendor's team worked with you, and what were their positions?

Rossyln, in sales, and the projects team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is still ongoing. I'm impressed with their attention to detail.

How effective was the workflow between your team and theirs?

During the implementation of this project, I have Teams meetings with Rosslyn and go over the progress and outstanding items. This helps greatly so i can provide feedback to management.

What did you find most impressive or unique about this company?

Rosslyn has been my single point of contact, and that works really well for me, as she has been key to sorting things out, and i only have to deal with one person.

Are there any areas for improvement or something they could have done differently?

Not on this project. Things have been going smoothly. It would have been nice if the porting documents could have been a bit easier to fill out, but thats not their issue, its a Vodacom thing.

RATINGS

5.0

"A great company to do business with."

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Verified Client Reviews: 4

Overall Review Rating: 4.9

Source: Clutch

Last Updated: July 13, 2023

Business Entity

Business Entity Name	Turrito Networks (Proprietary) Limited
Jurisdiction of Formation	South Africa
Date of Formation	February 14, 2011
Status	Active
Last Updated	September 9, 2022
ID	2010/003017/07

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	September 21, 2024

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Locations (2)

76 - 100

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Turrito Networks

Technology Solutions Provider

1 Language that we service

1 Timezone that we service

2 Locations

Focus

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Turrito Networks Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Proactive Account Management

Strong Understanding of Client Requirements

Exceptional IT Support

Room for Improvement in VoIP Support

Seamless Communication

Effective Workflow and Collaboration

Reviews mentioning:

Turrito Networks Reviews

Managed IT Services for Sports Products Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Education Nonprofit

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Network Support for Plywood Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Business Consulting Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Appliance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for E-Learning Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Business Entity

Credit Report Results

Locations (2)

Packages