Turnaround Commerce

BACKGROUND

Please describe your company and position.

I am the Founder of NaariBhav

Describe what your company does in a single sentence.

Retailers of imitation jewellery 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turnround to accomplish?

• Website revamp

SOLUTION

How did you find Turnround?

Referral

Why did you select Turnround over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Turnround were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

- Reward-based community engagement – Encourage actions like reviews and social media follows to build deeper customer connections.

- Build-your-own jewellery package - Allow customers to select items from a "Best Bought Together" section.
- Wishlist & Save for Later – Enable this with mandatory login for personalization and continuity.
- Interactive curiosity-driven popups – Strategically placed to boost user interaction.
- Advanced search & filtering options – To help users find exactly what they need, faster.
- Flexible payment methods – Essential for conversion optimization.
- Login via OTP or social platforms – To simplify access and improve onboarding.
- Spin-the-Wheel discount gamification – Adds a fun, engaging element.
- Badging system (text/image-based) – Highlight offers, categories, or exclusivity.

*Next Focus: UI/UX Enhancements*

Now that the features are fairly well-defined, our primary focus should shift to UI/UX refinement. The success of Naaribhav will ultimately depend on how the website feels to users. No matter how powerful the features are, if the interface doesn’t convey a premium, polished experience, it can result in a higher bounce rate and missed conversions.

Let’s ensure that the design truly reflects the elegance and exclusivity of the brand guideline.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Regular whatsapp connects, updates on the development 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very helpful 

What was your primary form of communication with Turnround?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their Availability and understanding and zeal to perform better

Are there any areas for improvement or something Turnround could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Creative Director of a tile and stone company.

Describe what your company does in a single sentence.

Luxury tile and stone distributer for commercial design spaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turnround to accomplish?

• Web design and functionality updates for UX and UI

SOLUTION

How did you find Turnround?

Referral

Why did you select Turnround over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Turnround were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our team executed a comprehensive update to the tile website’s landing pages, focusing on both enhanced functionality and a visually elevated customer experience. The project encompassed design, development, and implementation efforts to seamlessly integrate new product features while maintaining optimal performance.

Key Project Components

Bundled Product Functionality

Developed a custom ordering feature enabling customers to select and purchase multiple related products as a single bundle.
Configured product logic to ensure accurate pricing, inventory tracking, and order processing for bundled SKUs.
Implemented an intuitive, user-friendly selection interface to simplify the buying process.
Front-End Design & Animation

Built a visually engaging landing page experience using custom-coded layouts and animations.
Applied motion design elements to highlight bundle interactions and guide the user journey.
Maintained consistent branding and visual hierarchy across all updated pages.

Back-End Development & Organization

Structured and documented product data to support dynamic bundle display and ordering logic.
Integrated new functionality into the existing CMS with clean, maintainable code.
Ensured cross-browser compatibility and mobile responsiveness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the launch of the updated landing pages and bundled product functionality, the project delivered measurable improvements across key performance indicators. These results reflect both the enhanced user experience on the front end and the streamlined operations on the back end, demonstrating tangible progress toward sales, engagement, and efficiency goals, such as:

• Increased Conversion Rate
• Higher Average Order Value
• Improved User Engagement
• Faster Page Performance
• Operational Efficiency
• Brand Perception

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The developer’s project management was exceptional from start to finish. They maintained clear communication, set accurate timelines, and consistently delivered each milestone ahead of schedule. Our requests - whether small adjustments or larger feature refinements - were met with a prompt and proactive response, often implemented within hours. Their ability to quickly understand our needs, translate them into effective solutions, and maintain high-quality standards throughout made the entire process seamless. The delivery times exceeded our expectations, and the final results aligned perfectly with our vision.

What was your primary form of communication with Turnround?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was the rare combination of speed and affordability. The team delivered high-quality, custom solutions in an exceptionally short timeframe - all while keeping costs well below what we expected for a project of this scope. Their ability to move quickly without compromising quality truly sets them apart.

Are there any areas for improvement or something Turnround could have done differently?

At this stage, we wouldn’t suggest any changes. The project exceeded our expectations in every aspect. The communication, turnaround time, and quality of work were all exceptional, and the process was smooth from start to finish. We look forward to collaborating again on future projects.

BACKGROUND

Please describe your company and position.

I am the Director of Pad-Pro Pty Ltd

Describe what your company does in a single sentence.

Produces water tanks footings

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turnround to accomplish?

• Create a website

SOLUTION

How did you find Turnround?

Referral

Why did you select Turnround over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and develop website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A published website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were very responsive

What was your primary form of communication with Turnround?

Email or Messaging App

What did you find most impressive or unique about this company?

All via messenger App

Are there any areas for improvement or something Turnround could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Saree Ghor Charlotte, a clothing store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turnround to accomplish for your clothing store?

We needed help getting our store approved on Amazon.

SOLUTION

What specific tasks or steps did Turnround take to help get your store approved on Amazon?

Turnround helped us get our store approved on Amazon.

What was the team composition? 

We worked with one teammate from Turnround.

How did you come to work with Turnround?

We found them online. We chose them because they had great communication and support and offered a reasonable price.

What is the status of this engagement?

We worked together in July 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Turnround successfully got our store approved, which led to sales growth and exposure.

How did Turnround perform from a project management standpoint?

Turnround delivered on time. We communicated via WhatsApp.

What did you find most impressive about them?

They always kept us updated on their progress and had a quick turnaround.

Are there any areas they could improve?

No, there aren't any.

BACKGROUND

Please describe your company and position.

I am the Owner of a t-shirt business

Describe what your company does in a single sentence.

Ecommerce business selling online Tshirts 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Turnround to accomplish?

• To Design & Develop my Website

SOLUTION

How did you find Turnround?

• Online Search
• Referral

Why did you select Turnround over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Turnround were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As the founder of a new direct-to-consumer t-shirt brand, I partnered with Turnaround to bring my online store to life. The project started in May 2025 and was successfully completed by the end of June 2025. Turnaround handled everything from branding guidance and UI/UX design to full Shopify setup, including product catalog upload, payment and shipping configuration, and custom features like a size guide, WhatsApp support, and email capture popups.

They also assisted with product photography coordination and basic SEO optimization to ensure the store was launch-ready and performance-driven. The final result was a clean, mobile-first, and easy-to-manage Shopify store that truly reflects the vision of my brand. The experience was smooth, and I’m very satisfied with the outcome.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our project was completed successfully and on time, with clear measurable outcomes that demonstrate its progress and impact. Over 50 products with multiple variants were uploaded, complete with SEO-optimized descriptions. The store was fully mobile-responsive, achieving a high PageSpeed score, and included all essential integrations such as WhatsApp support, email capture popups, and tracking tools like Meta Pixel and Google Analytics. Payment gateways and shipping setups were tested and made live, ensuring a seamless checkout experience. Key conversion features like a size guide and product reviews were implemented to build trust. Post-launch, the store recorded consistent visitor traffic, collected leads, and processed initial orders. Additionally, full backend training was provided, enabling independent management of the store. These results reflect a well-executed project that laid a strong foundation for scalable online growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Turnaround demonstrated a structured and transparent project management approach throughout the engagement. From the beginning, they clearly defined timelines, milestones, and deliverables, starting with brand discovery and moving through design, development, and deployment in an organized manner. Regular updates were provided at each stage, and feedback was promptly incorporated without delays.

The project was completed and delivered within the agreed timeline from initiation in May 2025 to final handover by the end of June 2025. Turnaround was responsive to all requirements, whether technical or creative, and offered proactive suggestions that enhanced the overall quality of the store. Any changes or additional inputs from my side were acknowledged and executed efficiently, which made the entire experience smooth and collaborative.

What was your primary form of communication with Turnround?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Turnaround was their balance of technical expertise and business understanding. Unlike many service providers who only focus on development, Turnaround took the time to understand my brand vision, target audience, and long-term goals before jumping into execution. Their ability to translate ideas into a high-performing, visually engaging, and user-friendly Shopify store was seamless.

Additionally, their responsiveness and clarity in communication stood out. I never had to chase them for updates, they proactively shared progress, respected deadlines, and were open to feedback at every stage. Their design sensibility, combined with a conversion-focused approach, made the final output not just functional but also strategically aligned with what I had envisioned for my t-shirt brand.

Are there any areas for improvement or something Turnround could have done differently?

No as such!Everything was smooth.
Thanks