Trusted Communities Organization

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a company that provides high-quality diagnostic testing services tailored to individual practice needs, supported by dedicated customer relations representatives for personalized assistance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trusted Communities Organization?

We needed help with website and application development.

SOLUTION

What was the scope of their involvement?

Trusted Communities Organization developed a website and application for us. The team was responsible for both the design and development of the products.

What is the status of this engagement?

We worked with Trusted Communities Organization from August–December 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Trusted Communities Organization helped us build trust, ensure compliance, and strengthen community confidence. The team helped us achieve a seamless, professional launch under tight timelines. The website and application were fully functional and compliant with our requirements at launch.

How did Trusted Communities Organization perform from a project management standpoint?

Trusted Communities Organization delivered on time. We communicated via virtual meetings.

What did you find most impressive about them?

Trusted Communities Organization was prompt, responsive, and took quick action within an hour. One moment that truly stood out was when the privacy policy page was missing just hours before my lawyer was scheduled to arrive. Around 4–5 a.m., I noticed several missed calls and messages, and the urgency was clear. Despite the late hour, the team immediately rallied together — someone even rushed to Ankit’s (CEO) place to ensure everything was aligned.
What impressed me most was how the entire team dropped everything to focus on the task. By 6:30 a.m., the page was live and ready, showcasing not only technical skill but also an incredible sense of responsibility and commitment.This experience highlighted the team’s reliability, agility, and collaborative spirit. 
No matter how late or how tough the challenge was, they always had my back. It was a defining moment of the project and a true testament to what’s possible when we work together.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.