TrueNorth Digital

BACKGROUND

Please describe your company and position.

I am the President of Ten Four Trucking Ltd.

Describe what your company does in a single sentence.

Transportation of goods across Canada and between US

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TrueNorth Digital to accomplish?

• Branding
• Web Development

SOLUTION

How did you find TrueNorth Digital?

Online Search

Why did you select TrueNorth Digital over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from TrueNorth Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ten Four was in eager need of a new website as the previous website was outdated anduser experience was not upto the mark. We also needed branding for Ten Four as to express our connection and trust to our clients/customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Truenorth was able to design and launch an amazing website which does not only look good but also the functionality is great. They went beyond our expectations on branding as they were able to create our company look like a fortune's company and we have been getting comments for our company logo and website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sahib & Rup were very responsive to us, if we needed to change anything or ask them regarding the project they were able to respond to us in timly manner. The project was delivered a bit late than the expected time but it was all worth it.

What was your primary form of communication with TrueNorth Digital?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive thing I found was their design skills. They know how to make a business bloom.

Are there any areas for improvement or something TrueNorth Digital could have done differently?

Truenorth was able to go an extra step to fulfill our goals. But they can work a little on delivering the project on time.

BACKGROUND

Please describe your company and position.

I am an executive for Signoret Marketing

Describe what your company does in a single sentence.

We are Signoret Marketing, a digital marketing and web services company based in Chandigarh, India. I am the founder and oversee all client projects and vendor collaborations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TrueNorth Digital to accomplish?

• Website development
• UX/UI

SOLUTION

How did you find TrueNorth Digital?

Referral

Why did you select TrueNorth Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TrueNorth Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled the technical development of the website, implemented SEO recommendations, created and managed a Google Ads strategy, and provided regular updates on progress. We shared the project requirements and branding guidelines, and their team executed the work with minimal supervision.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were excellent. The client's new website was well-received and functioned smoothly across all devices. The Google Ads campaign started generating qualified traffic and leads quickly. Our client was extremely satisfied with the final outcome, and Truenorth Digital played a big role in that.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was professional and well-organized. We had consistent communication through Google meet, emails, and WhatsApp.

What was your primary form of communication with TrueNorth Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ownership mindset stood out. Even though they were an outsourced partner, they took the project seriously and provided strategic input beyond just technical work. Their commitment to delivering quality was clear from day one.

Are there any areas for improvement or something TrueNorth Digital could have done differently?

One improvement could be setting up a shared calendar to manage deadlines and meetings more clearly. However, this was a minor issue and did not impact the overall workflow or delivery.

BACKGROUND

Please describe your company and position.

I am the Owner of a Calligraphy Services Company

Describe what your company does in a single sentence.

We offer calligraphy services such as digital calligraphy, calligraphy prints and online courses with workshops as well.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TrueNorth Digital to accomplish?

• Logo Design
• Website

SOLUTION

How did you find TrueNorth Digital?

Referral

Why did you select TrueNorth Digital over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TrueNorth Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Designing and developing a responsive website for us, and helping with designing the logo. Key Deliverables: 

1. Designing and developing of functional website. 
2. Branding package 
3. Graphic design with assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

People are more aware of my brand and there has been consistent increase in my website's traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were able to deliver items on time and their responsiveness to my needs throughout the branding, design, and website development process was flawless.

What was your primary form of communication with TrueNorth Digital?

In-Person Meeting

What did you find most impressive or unique about this company?

They know what they are doing.

Are there any areas for improvement or something TrueNorth Digital could have done differently?

There is always room for improvement but for the time I had to deal with them, I did not feel any improvement that they needed in terms of business or their skills.

BACKGROUND

Please describe your company and position.

I am an Executive of Arpin Trucking

Describe what your company does in a single sentence.

Arpin Trucking is a company based in Surrey, British Columbia and a proud provider of coast-to-coast shipping and supply management services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TrueNorth Digital to accomplish?

• Branding
• Website

SOLUTION

How did you find TrueNorth Digital?

Referral

Why did you select TrueNorth Digital over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from TrueNorth Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Truenorth helped with creating a logo and branding for our company.
2. Sahib helped us with the website design and helping us achieve what we wanted.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with TrueNorth has been a pleasure. Their expertise and creativity brought our vision to life, creating a stunning online platform that perfectly represents our brand. Their attention to detail and seamless collaboration made the process enjoyable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The web design agency demonstrated efficient communication and timely delivery of project items. They were responsive to needs and adaptable to changes throughout the process.

What was your primary form of communication with TrueNorth Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me about the team was their exceptional attention to detail and proactive approach to problem-solving, ensuring a seamless project experience.

Are there any areas for improvement or something TrueNorth Digital could have done differently?

Not that I can think of