Tridhya Tech Limited

BACKGROUND

Please describe your company and position.

I am the Director of PharmData Limited

Describe what your company does in a single sentence.

PharmData Limited provides performance analytics and productivity software to community pharmacies in the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tridhya Tech Limited to accomplish?

• Build a complete system where members of the public can book clinical services with a community pharmacy.

SOLUTION

How did you find Tridhya Tech Limited?

Referral

Why did you select Tridhya Tech Limited over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Tridhya Tech Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We required a system whereby community pharmacies could list what services they provide, at what times and costs etc. Members of the public can then search for a desired service, find a nearby pharmacy offering said service and then book an appointment online. They can also securely pay through the platform also.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had regular meetings throughout the course of the project to discuss progress and view features as they were built. The product is still to launch and so hasn't been used in the wild yet.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager made sure he fully understood the project brief before carrying out any work and as the project progressed, was flexible and accommodating when changes were suggested by ourselves. The project was delivered on time.

What was your primary form of communication with Tridhya Tech Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was flexible and adapted well when presented with change - nothing was too much trouble.

Are there any areas for improvement or something Tridhya Tech Limited could have done differently?

Nothing stands out in particular.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of Techno Consultancy UK Limited

Describe what your company does in a single sentence.

Techno Consultancy is one of the leading IT consultancy companies from the UK and serves customers across the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tridhya Tech Limited to accomplish?

• eCommerce Website Development
• Payment Gateway Integration
• Digital Marketing

SOLUTION

How did you find Tridhya Tech Limited?

Online Search

Why did you select Tridhya Tech Limited over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Tridhya Tech Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with discovery meetings for the eCommerce portal developments for one of our customers. After the discovery phase was completed, we moved on to wireframes and HTML jobs. After finalizing the HTML, they focused on eCommerce features development and CMS. We had weekly meetings to review progress and so on. Within a defined time frame, we got the portal ready and also assigned the digital marketing job especially SEO

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tridhya Tech has delivered a portal within the time frame and within the budget. Our end client was happy with the UI, UX, and overall functionalities of the portal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have done a number of projects with various suppliers so far. However, the team Tridhyatech comes out the best so far with their clear understanding of the project and timely communication. Quite a few times we observed they went the extra mile to fulfill the requirements of our end customer.

What was your primary form of communication with Tridhya Tech Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Prompt communication, on-time delivery with the budget, and excellent project management skills.

Are there any areas for improvement or something Tridhya Tech Limited could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Cofounder of SmartVisibility Edutech Pvt. Ltd. SmartVisibility Edutech is an upcoming Education and HR technology startup. We provide online learning solutions at the corporate, institutional, and individual levels for various programs related to compliance, soft skills, and professional education.

Describe what your company does in a single sentence.

We provide online learning solutions at the corporate, institutional, and individual levels for various programs related to compliance, soft skills, and professional education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tridhya Tech Limited to accomplish?

• We hired them to develop an eLearning app for our target audience

SOLUTION

How did you find Tridhya Tech Limited?

Referral

Why did you select Tridhya Tech Limited over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Tridhya Tech Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to develop a collaborative for the learners, educational institutes and corporates. The platform was developed using advanced technologies such as React Native for cross-platform compatibility and Amazon AWS for backend and database management. The first step was to build the basic platform with proper testing and updates done. 

Then we focused on getting new functionalities developed to suit the requirements of our target market. The functionalities were developed keeping in mind that the UI/UX of the app should be simple to use. The Key deliverables where the learners panel, company panel and the super admin panel(which will be only for internal use).

What's the status of this engagement? 

The application is still under development but we are really happy with the results so far.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The application is still under development and we are happy with the results so far. We are almost ready for deployment and have achieved 90% of what the scope had outlined.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have hired a team to work on our project dedicatedly. We scheduled calls twice a week to get updates on the completed/pending tasks. The project manager leads the team and delivered us app designs, the app builds, and all materials timely. He managed the whole process and gave us tremendous support.

What was your primary form of communication with Tridhya Tech Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were really focused on quality and ensured on-time delivery of each and every deliverable connected with the project. They were really professional and always there to support us throughout the project.

Are there any areas for improvement or something Tridhya Tech Limited could have done differently?

We are very much satisfied with their work style and delivered solutions. Not able to find any area of improvement.

What advice do you have for clients with similar needs to yours? 

If you are looking for a team that is out there to support you 24/7 then this is the service provider you need to go for. They understand the Elearning market as well which acts as a huge value addition to the overall experience.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Techno Infonet

Describe what your company does in a single sentence.

We are a leading provider of Web, Mobile, and SEO services dedicated to helping the leading IT companies and clients to build a more substantial business by Making IT Simple.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tridhya Tech Limited to accomplish?

• We wanted to develop an HR portal that centralizes resume management, facilitates interview scheduling, enables observation recording, tracks candidate status, and streamlines the recruitment process.

SOLUTION

How did you find Tridhya Tech Limited?

Online Search

Why did you select Tridhya Tech Limited over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Tridhya Tech Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included building an HR portal with features like resume management, interview scheduling, observation recording, and real-time status tracking. The key deliverables of the project contained a fully functional HR portal, detailed system design documentation, testing, and quality assurance reports, and ongoing support and maintenance services after the portal was deployed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved the efficiency, simplified recruitment processes, real-time visibility, and standardized evaluation, and led to cost savings through optimized resource utilization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All needs were delivered on time, and the quality was the best.

What was your primary form of communication with Tridhya Tech Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are impressed most with their work style. We appreciate incredible project planning and execution to deliver the project on high priority.

Are there any areas for improvement or something Tridhya Tech Limited could have done differently?

Not really. I am very satisfied with the work they have done.

BACKGROUND

Please describe your company and your position there.

Marketing company in Japan, project manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited, and what were your goals?

Adding custom pages following very specific design requirements to an existing and rigid system, with mobile compatibility and responsive development

SOLUTION

How did you select this vendor and what were the deciding factors?

We used them previously and feel we can rely on them. They were very open to the task and happy to take on the challenges, and ready to start right away

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Adding pages to our existing Wordpress site which had a specific sysem and database in place, following specific design directions and making sure it fits various device/screen sizes. They had to ensure specific components from different design files also stayed in specific designated places, and that it didnt affect existing themes and site settings.

How many people from the vendor's team worked with you, and what were their positions?

4 - a project manager, 2 developers and a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Pages were delivered successfully before deadline, with all parts working and things where they needed to be, with animations as they needed to be. Any further adjustment requirements from us were also done extremely quickly.

Describe their project management style, including communication tools and timeliness.

Very friendly and open. We used a chat and call software to keep in touch, as well as email to share components and materials. Communication was frequent, honest and very friendly.

What did you find most impressive or unique about this company?

We were impressed by their willingness to take on the challenges of both our requirements and our tight schedule and deliver great work very quickly.

Are there any areas for improvement or something they could have done differently?

The team met our expectations and went beyond, too. There's nothing I have as points of improvement for them at this time.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an app that facilitates the delivery of food and goods to clients. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tridhya Tech Private Limited?

We needed help in mobile development. 

SOLUTION

What was the scope of their involvement?

Tridhya has developed our Android and iOS app. The tool allows clients to order food from restaurants, facilitating the process between clients, restaurants, and delivery riders. They’re currently fixing bugs caused by another developer who has worked on the app. They’re also adding new features and conducting maintenance. 

In addition, Tridhya has integrated our website to AWS and built our cloud database. 

What is the team composition?

I’ve worked with 10–11 developers, including a project manager. 

How did you come to work with Tridhya Tech Private Limited?

I found them through Upwork. 

How much have you invested with them?

We’ve spent between $20,000–$25,000.

What is the status of this engagement?

We’ve been working together since August 2021, and our relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Tridhya has successfully developed our app, and I’m 100% satisfied with their work. I’ve given them my idea, and they’ve submitted something better — they’ve exceeded my expectations. Initial viewers positively receive the app.

How did Tridhya Tech Private Limited perform from a project management standpoint?

Tridhya is good in project management; they deliver tasks on time. They’re also proactive and cooperative when addressing our concerns. We communicate through Skype. 

What did you find most impressive about them?

Tridhya is good at app development and design. 

Are there any areas they could improve?

We sometimes encounter communication issues. 

Do you have any advice for potential customers?

Go ahead and hire Tridhya. They’re cooperative and talented, and they’ll exceed your expectations. 

BACKGROUND

Please describe your company and your position there.

Founder and CEO of Shuttle Planet, an online passenger transportation marketplace.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited, and what were your goals?

Implementation of the initial API infrastructure for scheduled transportation held by larger 3rd party partners.

SOLUTION

How did you select Tridhya Tech Private Limited and what were the deciding factors?

The deciding factors were price, initial review of skill level and knowledge of English.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developing the initial structure of the API using a test server, search result implementation, Stripe Connect payment processing for multiple sellers on one product - a very specific payment processing that required extra attention, a new design for our search form with the implementation of the existing search algorithms.

How many people from the vendor's team worked with you, and what were their positions?

9 people total, key account manager, product manager, 3 back-end developers, 2 designers + 2 senior developers when required.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increased traffic from the UI/UX implementation, 35% increase in conversion on payments and 10x increase in interest for potential partnerships caused by API availability.

Describe their project management style, including communication tools and timelines.

A professional but still personal attitude, giving a sense of caring for the client. Most of the things were communicated through Skype either in text or multiple calls that were usually recorder so they could review the details afterwards.

Timelines were upheld, most of the time there were surprises that we had not accounted for, but in that case, development was sped up and made sure that the process was completed in time.

What did you find most impressive or unique about this company?

Attention to detail and understanding the client's requirements, asking questions and giving suggestions. Special mentions to Dhruval, Satyam and Karan that I've had most contact with and were spearheading the work and management.

Are there any areas for improvement or something they could have done differently?

Nothing in particular. Perhaps, putting even more focus on QA and extensive testing never hurts.

BACKGROUND

Please describe your company and your position there.

We develop software and BI solutions. I am the principal as well as a developer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited?

We needed a team to outsource .net mvc core development to as we were already committed on several projects and our resources were stretched thin.

What were your goals for this project?

Complete development of core functionality in this .net project including identity model, user management, application flow, square integration.

SOLUTION

How did you select this vendor?

2 companies were considered for the project. I selected the vendor after finding them on a job board. We had some initial discussions over a phone call then another call with the developer that was going to do the work. I was the sole person that was involved with the selection process.

One of the main considerations was the vendors flexibility in the process as well as good communication. We started with a small project to confirm the capability of the developer and to iron on the process.

Describe the project and the services they provided in detail.

I provided requirements and feedback during the project as well as reviewing code submitted by the team. The team was responsible for core functionality in the application including security, user management, integrations with Square and address verification.

What was the team composition?

Mostly worked with an account manager and a developer. Their may have been some involvement from a project manager on their end as well. The team remained the same during the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Project was completed successfully and the end client was happy with the end product.

How was project management arranged and how effective was it?

I was engaged in the project and handled the project management from my end. I worked with the developer directly. We used skype for regular communication and all work was checked in to TFS.

The communication with this offshore team has been very good. No issues with language or the time barrier. We discussed what was completed and what to focus on next. Planning is the key with working with a offshore team to mitigate the time difference.

What did you find most impressive about this company?

The team, project managers and account managers work hard to make sure that the project moves forward and stays on track and are there to resolve any issues that arise.

The key thing that has distinguished them with some other vendors I have tried has been their communication as well as their understanding of business applications. I have not felt like I had to detail every piece of development for them.

Are there any areas for improvement?

So far, everything has worked well with the team. They are flexible and available to meet at convenient times, the developers I have worked with are very competent and offer their input to designs as well as ways to implement a solution.

BACKGROUND

Please describe your company and your position there.

Retail and e-commerce company within fashion and lifestyle industry, consumer goods. I am the Co-founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited?

Rebuild the UX and navigation functions of the current e-shop

What were your goals for this project?

Facilitate navigation with new menu/filters/collection pages Rebuild product pages for an immersive UX and optimized conversion

SOLUTION

How did you select this vendor?

Call + project review

Describe the project and the services they provided in detail.

Website analysis + consulting Website Development (liquid / html / css / js)

What was the team composition?

2

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Quick job, reactive, and the results meet our goals.

How was project management arranged and how effective was it?

Skype calls and conversations. Easy project management, quite flexible

What did you find most impressive about this company?

Overall, their team does great work.

Are there any areas for improvement?

Work on the "counseling" aspect As experts, they surely have the skills to point out meaningful changes or optimizations that could be done, and we'd be happy to implement some of them if they were in line with our goals.

BACKGROUND

Please describe your company and your position there.

I’m the director of an online retailer that specializes in silver jewelry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tridhya Tech Private Limited?

We hired this agency to improve the design and develop bespoke modules for our e-commerce store.

What were your goals for this project?

We wanted to improve customer engagement, shopping experience, and conversion.

SOLUTION

How did you select this vendor?

I reached out to them to inquire about website development. Their technical team got back to me in order to understand my business requirements. After the initial conversation, they seemed organized and well-established.

Describe the project and the services they provided in detail.

Tridhya Tech Private Limited started by creating wireframes for a new homepage. Then they suggested tweaks to our category, product, and checkout pages to make them more engaging. They made small changes to incorporate our feedback, then finalized the designs. They also developed a bespoke module to increase newsletter subscriptions and conversion rates. This required integration with a third-party module and detailed reporting.

What was the team composition?

My first contact was the business analyst. For the actual project, I work with a designer, a backend developer, a frontend developer, two QA specialists, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We immediately saw an increase in customer engagement and conversion rates, as well as a reduction in bounce rate, after the site went live. We’ve had good feedback from our customers on the new design and bespoke modules.

How was project management arranged and how effective was it?

Tridhya Tech Private Limited uses their own proprietary project management tool. They created a complete project plan and gave me access to it. This helped me to have an idea of how far they were on development and to know if everything was going smoothly. Their developers gave me daily updates via Skype on the work done and any bugs they found during testing. Overall, I’m quite happy with their project management.

What did you find most impressive about this company?

Tridhya Tech Private Limited’s team were very friendly and experts in their field. Communication was excellent and they quickly understood my business requirements.

Are there any areas for improvement?

I’m highly satisfied with Tridhya Tech Private Limited. I don’t think they need any improvements.