Trident Spark

BACKGROUND

Please describe your company and position.

I am the OWNER of The Jewel Saga

Describe what your company does in a single sentence.

I am a self employed jewelry designer, graphical designer and video producer. I create my jewelry with polymer clay and mostly make miniature food, fruit and pet jewelry ( thejewelsaga.com). Next to this I sell T shirt designs and create content on various youtube channels. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• I hired Trident Spark to handle the custom programming of my Shopify website.

SOLUTION

How did you find Trident Spark?

Online Search

Why did you select Trident Spark over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Trident Spark were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved several customizations to improve the user experience on my Shopify store. I needed changes to the menu layout, including a side menu that appears when clicking on a menu item. They also created a new page showcasing clickable example images that link directly to the products featured.
The team was highly responsive to feedback, implemented revisions quickly, and maintained open and friendly communication throughout the process. I would absolutely recommend them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They completed every requested update on my website. A standout feature was the creation of an art wall page, where I can upload visual examples. Clicking on an art wall leads to a dedicated page showing the full display, with each poster clickable and available for purchase. They also restructured the top menu and added a functional sidebar, just as I envisioned.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked quickly and responded promptly to every request or question I had. Communication was clear and helpful, including both email responses and video tutorials to guide me through the new features.

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their friendliness and fast response times really stood out. They were able to handle all the customizations I requested without any issues.

Are there any areas for improvement or something Trident Spark could have done differently?

No, I can’t think of anything they could have improved. Everything went smoothly.

BACKGROUND

Please describe your company and position.

I am the Founder of CRO PRO

Describe what your company does in a single sentence.

              We provide optimization services to e-commerce businesses as well as SaaS companies. Focusing on improving all aspects of the business' online operations, we help our clients maximize the value of each unique visitor.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• we designed a new vehicle tracking system. There are many vehicle tracking systems in the market, and companies face a challenge when they use many vehicles with different trackers because they can’t get a single view of their whole fleet.We built a project to allow companies to have a single view of all their vehicles even when they have different trackers in them. For this, all the tracking companies in South Africa will share their data, and the vehicles’ owners will give permission. This way, if a company rents vehicles from another, they’ll be able to see all vehicles at once. The project had two major components: the telemetry side and a portal. We needed a very strong user and admin portal. While we kept the telemetry layer ourselves, we went to the market to look for a company to outsource the portal building.

SOLUTION

How did you find Trident Spark?

Online Search

Why did you select Trident Spark over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Trident Spark were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trident Spark has built our user and admin portal. We had already designed the portal's UI/UX and functionality, and our UI/UX team worked with Trident Spark's design team to make changes and improvements to the design. From there, Trident Spark has handled the coding for the portal's front- and backend using Python and the Django framework. 

They've delivered the first phase, which is the MVP; it's now in production. Additionally, we have an ongoing maintenance contract with Trident Spark. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Trident Spark' technology delivery is excellent. The goal was to have the MVP , and Trident Spark has delivered it — this has been the biggest success. Both of us have been very responsive to each other, and they've never kept us waiting for answers. As a result, they've enabled our sales team to start demonstrating the solution to customers when we had planned. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They've delivered on time. However, the project has cost more than initially planned, though the budget increase isn't too significant. 

Their communication and responsiveness are excellent. We primarily use Slack, though we also use email when necessary. Additionally, we have weekly and ad-hoc meetings through Google Meet.

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Trident Spark is very proactive in helping us improve the product's design. For example, they didn't just take our design and implement it; if they saw something we'd left out or any issues, they raised those areas of opportunities with us. Overall, the team cares about the design. 

Early in the project, we had a concern about their UI work. I raised the issue with them, and Trident Spark listened and immediately took positive steps to address the problem and fix it completely. I've worked with companies that give excuses when we've raised concerns. Meanwhile, Trident Spark doesn't find excuses; they find solutions. 

Are there any areas for improvement or something Trident Spark could have done differently?

Nothing to think of.

BACKGROUND

Please describe your company and position.

I am the Head of Online Marketing and eCommerce of SolarEdge Technologies

Describe what your company does in a single sentence.

SolarEdge is a global leader in smart energy technology. By leveraging world-class engineering capabilities and with a relentless focus on innovation, SolarEdge creates smart energy solutions that power our lives and drive future progress.

Established in 2006, SolarEdge developed the DC optimized inverter solution that changed the way power is harvested and managed in photovoltaic (PV) systems. The SolarEdge intelligent inverter solution maximizes power generation while lowering the cost of energy produced by the PV system, for improved RoI.
Continuing to advance smart energy, SolarEdge addresses a broad range of energy market segments through its diversified product offering, including residential, commercial and large scale PV, battery storage and backup solutions, EV charging, home energy management, grid services and virtual power plants, and uninterrupted power supply (UPS) solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• We hired Trident Spark for custom development.

SOLUTION

How did you find Trident Spark?

Online Search

Why did you select Trident Spark over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Trident Spark were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

When they came into the partnership, they reviewed everything for about a month and created a plan to fix all of the technical problems we had. They've done a bunch of things for us, including fixing a legacy codebase and writing a new software. They're also in charge of auditing the quality and code of our platforms.

Furthermore, team has also built a bunch of new products and implemented many UI/UX improvements. On the frontend, they use TypeScript, React, and Redux. On the backend, they use SQL, Serverless, and PostgreSQL. The main purpose of their outputs is to contain, analyze, and communicate financial data, so it affects both the accounting and finance departments at companies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The value that they’ve delivered has been impressive. Thanks to them, we have a software that’s very easy to onboard because it’s automated. As a result, it’s easier for customers to get their work done. In addition, data integrity is very high, which allows us to offer good UX. Overall, we have had a good experience working with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have an excellent project management process. They finish their work on time and as expected. They have a dedicated project manager assigned to us and we let him dictate the course on a number of our decisions. So far, he’s been right with all of his decisions. We use Jira and GitHub as our project management tools, and we communicate through Zoom and Slack.

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of their engineers and designers is great.

Are there any areas for improvement or something Trident Spark could have done differently?

We have a flawless relationship with Trident Spark.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Lubinski Group

Describe what your company does in a single sentence.

We are a team of world-class engineers and scientists that provides testing, analysis, and other consulting services to companies across the globe. Biocore’s mission is to provide the highest level of engineering and analytics expertise to clients dedicated to the understanding and reduction of injury. We do this by performing influential and highly-cited research, maintaining state-of-the-art testing capabilities, and leveraging a global network of leaders in biomechanical engineering and data analytics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• We have a product that we are currently in the process of researching and developing. In this case, it is an instrumented mouthguard that will be used by professional and collegiate football players. We hired Merixstudio to build a software that could enable our research team to pull and view data from multiple data streams — or those that are coming from the instrumented mouthguards — and to validate the information we are discovering. Our goal is to detect and determine the impacts on players using that validated data.

SOLUTION

How did you find Trident Spark?

Clutch Site

Why did you select Trident Spark over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Trident Spark were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trident Spark started by building the frontend of the software from scratch. One of our requirements was that it be a React-based application, so their team used Next.js. We provided them with some rough wireframes and they went into a design process to improve upon it for usability and a better overall look and feel. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In the past, our research team had to undergo a very difficult manual process of pulling and validating data. Thanks to Trident Spark’s involvement, we now have a full-fledged software that only takes 10–15 minutes to complete what was once an hours-long task. It was hugely valuable to our researchers. Back then, we would also need to wait until the end of the season, but now, we can look into the data every week. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trident Spark was great across the board. Working with them was such a phenomenal experience, which is why we’ve hired them again to do two more projects. 

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out about Trident Spark in this engagement, as in the last, was the level of quality that we got from their design team. Their output is at a level far above what we would’ve received from the other companies that we considered and worked with. It also stood out how they did everything at an incredibly lower price point. It allowed us to iterate more times to make the software better. We got great value for our investment. 

Are there any areas for improvement or something Trident Spark could have done differently?

A lot of the areas we initially struggled with were really due to us and not Trident Spark. Off the top of my head, I only have good things to say about their team. 

BACKGROUND

Please describe your company and position.

I am an executive of Royale Argan Oil

Describe what your company does in a single sentence.

Royale Argan Oil specializes in providing 100% organic Argan oil, sourced from Moroccan groves, to naturally rejuvenate and nourish skin and hair, offering a gentle formula free from harmful chemicals for all skin and hair types.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• Create a customer facing e-commerce website
• Create an internal system to manage the leads
• Setup Ad campaigning and manage sales

SOLUTION

How did you find Trident Spark?

Online Search

Why did you select Trident Spark over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Trident Spark were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes:

• designing and developing a user-friendly e-commerce website with responsive design and secure payment gateways, and streamlined checkout process
• developing an internal lead management system with automation for efficient lead tracking, nurturing, and communication
• setting up targeted advertising campaigns
• conducting market research
• creating engaging ad content
• monitoring performance
• implementing sales management processes for lead tracking and conversion optimization with ongoing support and optimization to achieve sales targets.

Key Deliverables:

• Fully functional e-commerce website with a user-friendly interface and secure payment integration.
• Internal lead management system with automation capabilities for efficient lead tracking and nurturing.
• Setup and management of targeted ad campaigns across relevant channels.
• Comprehensive reporting and analytics dashboard for monitoring website performance, lead metrics, and ad campaign effectiveness.
• Documentation and training materials for client's team on using and maintaining the developed systems. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include assessing the impact of the website's appearance, responsiveness, increased online sales, traffic and engagement, conversion rates, and customer feedback and satisfaction to gauge progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management involved timely delivery of my Ecommerce website with responsiveness to our needs. They demonstrated effectiveness in meeting deadlines and addressing our requirements promptly, ensuring a smooth execution of the project.

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about Trident Spark was their ability to blend creativity with technical expertise seamlessly. They not only delivered a visually stunning Ecommerce website but also ensured it was highly functional and user-friendly. Their attention to detail and responsiveness to our needs truly set them apart in the industry.

Are there any areas for improvement or something Trident Spark could have done differently?

Trident Spark performed admirably overall, thay also nice in communication regarding project milestones and updates. Clearer communication channels and more frequent progress reports could have enhanced transparency and ensured alignment between both parties throughout the project.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of South America Flights

Describe what your company does in a single sentence.

South America Flights is the world's most beloved cheap flight alert platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• Website Development
• Custom Software Development
• E-commerce website development

SOLUTION

How did you find Trident Spark?

Online Search

Why did you select Trident Spark over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Trident Spark were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

1. Develop a customer facing website.
2. Integrating various third party plugins and extensions.
3. Construct an admin panel.
4. Implement a scheduler to fetch data from multiple sources.
5. Ensuring users receive email notifications about the cheapest available flights.
6. Allow users to subscribe for daily, weekly or monthly email alerts.

key deliverables:

1. A fully functional customer-facing website developed on the Webflow platform, featuring seamless integration of third-party plugins and custom coding for enhanced functionality.
2. An intuitive admin panel constructed using Angular framework, enabling admin team members to efficiently manage flight options and content.
3. Implementation of a data fetching scheduler to ensure timely updates of flight information on the website, along with email notifications to users about the cheapest available flights.
4. User subscription feature for daily, weekly, or monthly email alerts, providing users with personalized flight deal notifications based on their preferences.
5. Documentation and training materials for both users and administrators on website usage and maintenance. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User were able to

1. Book the tickets using websites.
2. Users can register and their data stored in member stack
3. User's subscription was managed by member stack

 Describe their project management. Did they deliver items on time? How did they respond to your needs?

Maintained open and effective communication channels with us, promptly addressing any concerns or queries. Ensured timely delivery of project milestones, meeting deadlines consistently and delivered high-quality solutions that meet our specifications. 

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their exceptional responsiveness to our needs and their commitment to timely delivery. They demonstrated a thorough understanding of project requirements and effectively communicated throughout the project lifecycle. Their proactive problem-solving approach and emphasis on quality assurance contributed to the successful execution of projects.

Are there any areas for improvement or something Trident Spark could have done differently?

I had a very positive experience working with the Trident Spark team. They understand my requirements and provided valuable suggestions to enhance my website. I found their professionalism and expertise to be commendable, and my overall working experience with them was highly satisfactory.

BACKGROUND

Please describe your company and position.

I am the Founder of STEM the Gap Academy

Describe what your company does in a single sentence.

We are a women led organization who empowers, educates and inspires women into STEM (Science, Technology, Engineering and Math) Subjects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• Web Development
• Custom website, SaaS Product design and development
• Creating secure and scalable website, SaaS Product
• Maintenance and support post-launch

SOLUTION

How did you find Trident Spark?

• Online Search
• Other

Why did you select Trident Spark over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Trident Spark were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I'm a Canadian entrepreneur, and I was looking to develop a system for my business that facilitates communication between my team of educator and students interested in our learnings. Trident Spark team has helped me to developed a system and delivered with the following key features: 

• Custom System Development: The Trident Spark team created a unique and customized system to meet our specific requirements and delivered on time. 
• Communication System: Developed a communication platform to facilitate seamless interaction between our team and students. 
• Responsive Design: Ensured a responsive design across various devices to deliver an optimal user experience. 
• User-Friendly Interface: Provided a user-friendly interface for easy access to video lessons and seamless navigation. 
• Third-Party Integrations: Integrated third-party APIs (Zapier integration, SendGrid integration, squarespace scheduling, member area, E-Commerce, constant contact integration, stripe paypal integration, google calendar, zoom integration) and analytics tools to enhance system functionality. 
• Stripe Integration: Implemented Stripe a payment gateway for secure payment processing on the appointment booking checkout page. Thorough Testing: Conducted comprehensive testing to ensure the system's performance is bug-free, secure, and fully functional. 
• Maintenance and Support: Offering ongoing maintenance, updates, and technical assistance to ensure the system remains operational and up-to-date.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I've had a really positive experience with Trident Spark. Their team of seasoned developers not only grasped our needs quickly but also provided valuable suggestions based on their expertise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were kept in the loop daily regarding the progress of our project, which was completed within the agreed timeline. Additionally, their ongoing support is always readily available.

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their proactive communication, willingness to seek input from both their team and us, and ability to customize solutions based on our feedback. Additionally, their responsiveness, attention to detail, and dedication to ongoing support set them apart and showcase their commitment to client satisfaction and project success.

Are there any areas for improvement or something Trident Spark could have done differently?

Trident Spark has done everything as per our expectations by proactively suggesting and assisting with SEO, even though it was not initially discussed. Their team's support has been instrumental in helping us reach our target market effectively.

BACKGROUND

Please describe your company and position.

I am the President of J. Thayer Company

Describe what your company does in a single sentence.

We are the largest independent office supplier in Oregon.  We carry over 33,000 items available next day with free shipping when you place a small order of $45.00 or more.

We also own our trucks and have our own drivers, so we can put heavy items like paper where they belong not just inside your front door like "other" companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• We hired Trident Spark to develop an e-commerce website that aligned with our business goals.

SOLUTION

How did you find Trident Spark?

Online Search

Why did you select Trident Spark over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Trident Spark were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They brought our vision to life by executing the ideas we shared with them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project met our expectations and delivered the results we were aiming for.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication was excellent, and they were consistently responsive and punctual.

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were reliable and delivered exactly what was promised, on time.

Are there any areas for improvement or something Trident Spark could have done differently?

No, we were completely satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the VP of Americh Corp

Describe what your company does in a single sentence.

At Americh, we believe simplicity is the essence of quality, taste and enduring style.  Our extensive collection of designs, wide palette of colors, attention to installer details and selection of finishing touches create endless possibilities for the customer. 
For more than 35 years, Americh has remained true to the philosophy of providing its clientele with cutting edge designs and a level of quality unmatched in the bathing industry.  Expertly crafted Americh designs reflect timeless elegance and classic lines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• We engaged Trident Spark to design a custom webpage for our site that could leverage metadata effectively.

SOLUTION

How did you find Trident Spark?

Clutch Site

Why did you select Trident Spark over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Trident Spark were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our product line is highly complex and customizable, with over 10,000 SKUs, making it difficult to present clearly. We needed a solution that would allow both consumers and professionals—such as dealers and designers—to easily understand the product offerings. Metadata was the only viable method to achieve this.
Trident Spark created a custom product page framework that could be applied across our entire product range. They successfully developed a system that displays accurate and dynamic information based on the selected product variants, despite the complexity of the multiple layers of customization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The fact that someone could fully understand our product and lay out a solution in just one meeting was extraordinary. We initially doubted whether anyone could grasp the intricacies involved, but Trident Spark exceeded our expectations from the start.
Completing the project on schedule, especially with such a complex scope, demonstrated their versatility and efficiency—both key indicators of success for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. Our project manager maintained clear, friendly, and professional communication throughout. They answered all of our questions promptly and made sure the work stayed on track. Respecting each other's time and having a strong understanding of the tasks at hand made for a very smooth and enjoyable experience, even with the workload involved.

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to quickly grasp the full scope of our needs and communicate clearly throughout the process stood out. Their use of instructional videos, consistent updates, and seamless workflows demonstrated both thoroughness and transparency. It truly couldn’t have gone more smoothly.

Are there any areas for improvement or something Trident Spark could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Voilà! Pets

Describe what your company does in a single sentence.

Based in Orange County, California, Voilà Pets is backed by a small community of professional dog trainers across the US with years of experience educating dogs and their owners. Our founders have backgrounds in design, manufacturing, and branding across multiple industries. We recognized the potential to reimagine some of the most widely used pet training tools on the market today. Our Ultimate Treat Pouch took two years to develop, and is the first of many innovative products we've perfected to help every pet owner build more meaningful interactions with their beloved dogs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trident Spark to accomplish?

• We brought Trident Spark on board to redesign our website.

SOLUTION

How did you find Trident Spark?

Online Search

Why did you select Trident Spark over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Trident Spark were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trident Spark was hired to redesign our Shopify powered e-commerce website, VoilaPets.com. The goal was to provide an enhanced user experience while maintaining our brand ethos, optimize mobile responsiveness and conversions, and update app and marketing integrations based off current needs. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All deliverables outlined in the proposal were successfully completed. We were thoroughly satisfied with both the final redesign and the smooth collaboration throughout the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project lead, Andy, was outstanding. From the start, he was organized, prompt, and proactive. He maintained open lines of communication, responded quickly to any queries, and offered strategic guidance throughout the project. Everything was delivered on schedule, and the website launch met the agreed timeline.

Thanks to Andy's leadership and the Trident Spark team’s efficiency, our new website turned out to be not only visually appealing but also incredibly functional—far surpassing our expectations. We would enthusiastically recommend them.

What was your primary form of communication with Trident Spark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Each team member we interacted with was timely, efficient, and quick to understand and implement our vision and ideas.

Are there any areas for improvement or something Trident Spark could have done differently?

None—everything was handled to our complete satisfaction.