TraceNcode Technologies PVT LTD

BACKGROUND

Please describe your company and position.

I am the Manager of Candy

Describe what your company does in a single sentence.

retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TraceNcode Technologies PVT LTD to accomplish?

• Customization of Odoo – We needed TraceNcode Technologies to customize Odoo according to our business requirements, ensuring a seamless integration with our operations.
• Enhanced System Efficiency – We aimed to optimize Odoo’s functionality to improve efficiency and automate manual processes.
• Professional and Reliable Support – We required a team that could provide ongoing support, patience, and professional service throughout the project.

SOLUTION

How did you find TraceNcode Technologies PVT LTD?

• Online Search
• facebook

Why did you select TraceNcode Technologies PVT LTD over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from TraceNcode Technologies PVT LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Warehouse & Inventory Management Customization – Tailored Odoo to improve stock tracking, warehouse operations, and inventory reporting.

• Multi-barcode Implementation – Enabled multi-barcode functionality for improved product identification and scanning efficiency.

• Manufacturing Process Optimization – Customized Odoo’s manufacturing module to streamline production, material tracking, and workflow automation.

• Advanced Reporting & Data Management – Developed customized reports for inventory, manufacturing, and barcode tracking to enhance decision-making.

• Seamless System Integration – Ensured smooth integration across all modules for efficient business operations within the ERP system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Manufacturing Barcode Processing Speed: The implementation led to a 70-80% faster barcode processing time, significantly improving operational efficiency.

• Increased Efficiency: Automation and customization reduced manual efforts, enabling a more streamlined workflow.

• Improved Accuracy: Enhanced barcode scanning reduced errors in inventory and manufacturing tracking.

• Time Savings: Reduced processing delays and improved data entry efficiency allowed for quicker decision-making.

• Better Reporting: More detailed and accurate reports on inventory and manufacturing processes, leading to better business insights

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely Delivery: They consistently met deadlines and delivered all items as promised, ensuring a smooth project timeline.

• Responsiveness: Their team was highly responsive, addressing our queries and needs promptly, which made collaboration seamless.

• Efficient Communication: They maintained clear and professional communication, keeping us updated at every stage of the project.

• Proactive Problem-Solving: Any challenges that arose were handled efficiently, demonstrating their ability to adapt and resolve issues quickly.

What was your primary form of communication with TraceNcode Technologies PVT LTD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of TraceNcode Technologies PVT LTD is their smooth and efficient workflow. They delivered high-quality work on time, ensuring a seamless experience throughout the project. Their ability to manage tasks with precision and maintain a strong commitment to deadlines sets them apart. Their professionalism and reliability make them a standout choice for businesses looking for dependable technology solutions.

Are there any areas for improvement or something TraceNcode Technologies PVT LTD could have done differently?

There were no areas for improvement in our experience with TraceNcode Technologies PVT LTD. They delivered everything as expected, on time, and with great professionalism. Their smooth workflow, responsiveness, and efficiency made the entire process seamless. We are fully satisfied with their work and would highly recommend them.

BACKGROUND

Please describe your company and position.

I am the IT- Specialist of Environment World General Trading & Contracting Company WLL

Describe what your company does in a single sentence.

EWC has been a pioneer in providing monitoring and consultancy services in the field of Environment in Kuwait. As an experienced system integrator, EWC offers comprehensive turnkey solutions, including supply, installation, commissioning, operation, and maintenance of instrumentation, data acquisition systems, and data management systems. These solutions cover a wide range of monitoring requirements such as Ambient and Indoor Air Quality Monitoring, Continuous Emission Monitoring, Noise Monitoring, and Water Quality Monitoring along with other IoT-based monitoring requirements in Kuwait.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TraceNcode Technologies PVT LTD to accomplish?

• Odoo Accounting App Customization
• OdooPayroll (Kuwait Labour Law)
• Data Migration

SOLUTION

How did you find TraceNcode Technologies PVT LTD?

Online Search

Why did you select TraceNcode Technologies PVT LTD over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from TraceNcode Technologies PVT LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Receipt voucher number (customized mandatory field) added to, customer and vendor payments.
• Kuwait payroll rules and structures setup based on Kuwait Labour Law. (Annual Leaves, sick leaves, indemnity etc)
• Solution to reset the sales, purchase and accounting app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As our main focus was to get the accounting ap up and running in Odoo ERP.  The TraceNCode team have helped us get it done in time and in budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TrackEncode has consistently demonstrated a high level of responsiveness and alertness, ensuring timely follow-through on each task. Their team's ability to handle tasks with efficiency is commendable. Even when faced with tasks that required further clarification, they managed to address the issues effectively. Their professional approach and dedication to clear communication significantly contribute to their reputation for reliability and customer satisfaction. Overall, TrackEncode's service is highly recommended for anyone in need of thorough and attentive project management.

What was your primary form of communication with TraceNcode Technologies PVT LTD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TraceNCode's approach to Odoo ERP customization is particularly impressive due to its comprehensive and client-centric methodology. They offered a rich knowledge base and experience in both technical and functional aspects of Odoo's workflow, ensuring that the ERP system is tailored to the unique needs of each business, sreamlining processes. This level of customization and attention to detail can significantly boost business performance and productivity.

Are there any areas for improvement or something TraceNcode Technologies PVT LTD could have done differently?

The concept of conducting live development and coding sessions during an online conference can be highly beneficial. It allows for real-time collaboration and problem-solving among developers, consultants, and company representatives. This approach not only fosters a transparent work environment but also accelerates the development process by enabling immediate feedback and collective brainstorming. 
Moreover, it can enhance the learning experience for all participants as they witness and contribute to the evolution of the project from conception to completion. Such a setup could potentially lead to more efficient and higher-quality outcomes, as the collective expertise is leveraged to tackle challenges as they arise.

BACKGROUND

Please describe your company and position.

I am the project lead of a business development consultancy. 

Describe what your company does in a single sentence.

I am an Independant New Business Development Consultant

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TraceNcode Technologies PVT LTD to accomplish?

• To Provide an IOS, Android application.
• To Provide and application for on baord sales on aircraft.

SOLUTION

How did you find TraceNcode Technologies PVT LTD?

Referral

Why did you select TraceNcode Technologies PVT LTD over others?

Referred to me

How many teammates from TraceNcode Technologies PVT LTD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

There were 2 applications. One was an IOS, Android Application.The other was an application to used Odoo Modules to create a flow for the movement of products from a central warehouse into airline trolleys for sales onboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unfortunatley the results and delivery were not up to my expectations. Upon trying to get clarity and results I encountered a lot of pushback and refered back to the person who refereed me. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Unsatisfactory. Not helpfull and constant pushback when I pointed out what I felt was not within the expected deliverables.

What was your primary form of communication with TraceNcode Technologies PVT LTD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing.
Unique, the owner was rude and arrogant and refused to engage with me to solve the problem.

Are there any areas for improvement or something TraceNcode Technologies PVT LTD could have done differently?

Yes, they could have listened and tried to solve the issues. Instead the owner insisted that he had done what I asked him more than once. There was obviously a huge disconnect and unfortunatly I lost a lot of money due to the nom deliverable. Having said that the owner insisted that his team had delivered. 
Unfortunatley for this was not the case.