TQ Nexus LLC

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a business services company. We help businesses collect reviews through automation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TQ Nexus LLC?

We needed help with custom software development for our SaaS startup.

SOLUTION

What was the scope of their involvement?

TQ Nexus LLC handled the custom software development for us as a SaaS startup. The scope included planning and developing the SaaS platform, building the core application functionality, designing the UI, developing the backend and database, implementing user and account management, and creating the required dashboards and administrative functionality. The solution was developed as a scalable web-based platform tailored to the startup's specific business requirements.TQ Nexus LLC delivered the core SaaS modules, including a campaign management system, customer management, automated email review-request sequences, review collection and feedback management, QR code generation, SMTP/email account management, email templates, analytics and reporting dashboards, billing, support, and account settings. The platform also included administrative functionality for managing users, campaigns, customers, reviews, and system configuration.

What is the team composition?

We worked with one teammate from TQ Nexus LLC.

How did you come to work with TQ Nexus LLC?

We found them through an online search. We chose them because their pricing fit our budget.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from May 2026–August2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project resulted in a fully functional SaaS platform with automated review-request campaigns, customer management, email sequences, review gating, QR codes, SMTP account rotation, and analytics. The platform enabled businesses to automate review collection, monitor campaign performance, and manage customer feedback from a centralized dashboard.We received positive feedback for the platform's simple and intuitive dashboard, automated campaign workflows, and centralized review management. Users found it easier to manage customer lists, email sequences, review requests, and campaign performance from one platform. The automation reduced manual follow-up work and made the overall review collection process more streamlined.

How did TQ Nexus LLC perform from a project management standpoint?

They delivered after the deadline. We communicated via email and messaging apps. They delivered after the deadline.

What did you find most impressive about them?

We were impressed by their transparency.

Are there any areas they could improve?

They met our requirements.