TPx provides a flexible portfolio of IT services designed to help organizations design, operate, and optimize secure, reliable, and high-performance technology environments. TPx supports customers across the full IT lifecycle, offering advisory services, professional services, co-managed options, and fully managed services based on each organization’s needs.
Rather than delivering one-size-fits-all outsourcing, TPx Managed Services are built to meet organizations where they are: whether they need guidance on strategy, help implementing new technologies, or ongoing management and monitoring of critical systems. Services are commonly used by organizations with distributed locations, hybrid workforces, and growing security or operational complexity.
TPx Managed Services spans multiple technology domains, allowing customers to consolidate vendors while maintaining visibility and control.
Key capabilities include:
Managed Networking and Connectivity Design, deployment, monitoring, and management of SASE, business internet, WAN, LAN, SD-WAN, and edge environments to support performance and reliability across locations.
Managed Security Services Ongoing management of security technologies and controls, including endpoint security, managed detection and response (MDR), DNS protection, firewall, and secure access frameworks (SSE).
Managed Collaboration and Communications Support for unified communications, contact center solutions, and Microsoft 365 environments to enable secure collaboration and productivity.
Advisory and Professional Services Compliance guidance, assessments, architecture design, implementation support, and project-based services to help organizations modernize IT environments without disrupting existing systems.
Flexible Engagement Models Options for advisory-only, co-managed, or fully managed services, allowing internal IT teams to retain control while extending their capabilities.
TPx Communications is noted for competitive pricing and delivering good value for cost, with project costs ranging from $400 monthly to $120,000 annually. Clients appreciate their responsiveness and comprehensive services, although some reviews mention areas for improvement in project management and communication.
The company is recognized for providing good value for cost, with clients noting significant savings compared to other service providers. TPx's pricing is often a deciding factor for clients.
Exceptional Customer Support
Clients frequently commend TPx Communications for their responsive and attentive customer service. The team is noted for promptly addressing inquiries and issues, contributing to high customer satisfaction.
Proactive Issue Resolution
The company is noted for its proactive approach to resolving issues, with clients appreciating the quick response and resolution of technical problems.
Reliable Internet and Phone Services
Clients report high reliability in TPx Communications' internet and phone services, with consistent uptime and clear communication lines being common outcomes of their engagements.
Project Management and Timeliness
While many clients report timely project deliveries and effective communication, some have experienced delays and administrative challenges. This mixed feedback highlights room for improvement in project management.
Successful System Migrations
TPx Communications has been successful in managing complex system migrations, such as transitioning to VoIP or cloud-based services, to the satisfaction of clients.
Internet Services for Construction Consulting Company
Unified Communications Consulting & SI
Confidential
Jan. 2018 - Feb. 2023
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"I will never consider using TPx Communications again."
Apr 4, 2023
Managing Principal, Construction Consulting Company
Anonymous
Verified
Other industries
Irvine, California
1,001-5,000 Employees
Online Review
Verified
TPx Communications provided internet connectivity and maintained phone lines for a construction consulting company.
The client hasn't been satisfied with TPx Communications' services. The vendor has terminated the engagement because the client's system infrastructure hasn't been upgraded. The vendor's lack of concern for the client's needs hugely disappointed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Principal of (a/an) Construction
Describe what your company does in a single sentence.
we are consulting engineers that work in the construction industry providing mainly structural and civil services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
maintain our phone lines/service
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
provide internet connectivity
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
ongoing service
Describe their project management. Did they deliver items on time? How did they respond to your needs?
the TPx team only provided indications they were cutting our service unless we spent money to upgrade the infrastructure to the system we were currently using. ultimately we had our service cut off without our concurrance.
What was your primary form of communication with TPx Communications?
Email or Messaging App
What did you find most impressive or unique about this company?
the total lack of concern for the customer's needs
Are there any areas for improvement or something TPx Communications could have done differently?
I could care less about the viability or improvement of TPx due to the complete lack of concern for the customer. I will never consider using TPx Communications again and will not hesitate to share our horrible experience with anyone interested in listening.
RATINGS
1.0
"NEVER TO BE USED AGAIN!!!"
Quality
0.5
Service & Deliverables
"TPx terminated our services without approval."
Schedule
0.5
On time / deadlines
"only their schedule matters"
Cost
0.5
Value / within estimates
"we will not pay for infrastructure upgrades that only assists TPx"
Willing to Refer
0.5
NPS
"not a chance you will ever get a good reference from us
Internet, VoIP System & License Mgmt for Healthcare Org
Call Center ServicesIT Managed ServicesUnified Communications Consulting & SI
Confidential
Jan. 2000 - Ongoing
4.0
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
3.5
"TPx Communications has been able to deliver on their promises and meet our deadlines that were set ahead of time."
Apr 4, 2023
IT Director, Healthcare Organization
Anonymous
Other industries
Los Angeles, California
51-200 Employees
Online Review
TPx Communications has been hired by a healthcare organization to provide internet services. They've also been tasked with managing the client's VoIP system and their Microsoft 365 licenses.
Thanks to TPx Communications, the client's upload and download speeds have improved. Additionally, the number of calls received has increased. The team has accommodated the client's changing needs. They've communicated through in-person and virtual meetings, email, and a messaging app.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Director of (a/an) Healthcare
Describe what your company does in a single sentence.
We are a healthcare organization specializing in family practice and sports medicine.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Provide Communications Solutions
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Close to my geographic location
Referred to me
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
TPx was/is to broker and deliver internet services for us through various carriers. They will also manage our VOIP system. They are also to procure and manage our O365 licenses currently.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Upload/Download Speeds
Call volumes
license availability
Describe their project management. Did they deliver items on time? How did they respond to your needs?
TPx Communications has been able to deliver on their promises and meet our deadlines that were set ahead of time. When a need was changed or modified they were able to mostly accommodate and come up with a solution.
What was your primary form of communication with TPx Communications?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The ability for me to be able to text and get an almost immediate response from my account manager.
Are there any areas for improvement or something TPx Communications could have done differently?
Since we have grown larger and have moved through account managers we have lost that initial closeness that we had when we first started with TPx about 20 years ago.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
3.5
NPS
Internet Upgrade & VoIP Consolidation for Manufacturing Co
Unified Communications Consulting & SI
Less than $10,000
Mar. - Apr. 2023
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"All of this was done in a timely manner to fit our needs."
Apr 4, 2023
VP of Operations, Darnell-Rose
Robbie McCullah
Verified
Manufacturing
Colton, California
11-50 Employees
Online Review
Verified
TPx Communications was hired by a mobility solutions manufacturer to upgrade their internet reliability and consolidate data and voice-over for VoIP. The client wanted to lower costs and improve their services.
Thanks to TPx Communications, the client was able to reduce their costs and consolidate their data and voice-over for VoIP. The team thoroughly evaluated the client's business and proposed several options that met their needs. Overall, the client was impressed with their wide range of services.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of Operations of Darnell-Rose
Describe what your company does in a single sentence.
Manufactures casters, wheels, bumpers, couplers and conveyors.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Reduce Costs
Improve Service
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Good value for cost
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Upgrade our internet reliability and consolidate data and voice for VoIP.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Lower cost
Data and voice consolidated with VoIP
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our needs and wants were evaluated and then a proposal was presented with some options. All of this was done in a timely manner to fit our needs.
What was your primary form of communication with TPx Communications?
Email or Messaging App
What did you find most impressive or unique about this company?
Wide range of services.
Are there any areas for improvement or something TPx Communications could have done differently?
Any further price reduction is always a great improvement.
RATINGS
5.0
"So far, everything is as was expected."
Quality
5.0
Service & Deliverables
"Phones and internet are reliable."
Schedule
4.5
On time / deadlines
"Getting new equipment installed could probably be better but I understand some equipment is not always readily available."
Cost
5.0
Value / within estimates
"I believe we got the best value for the money."
Willing to Refer
5.0
NPS
"They deliver as promised.
Telephone Service Conversion for Property Appraisal Firm
IT Managed ServicesUnified Communications Consulting & SI
Confidential
June 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.0
"Their professionalism and timeliness were impressive."
Apr 4, 2023
Office Manager, Property Appraisal Company
Anonymous
Verified
Real estate
Santa Barbara, California
1-10 Employees
Online Review
Verified
TPx Communications helped a property appraisal firm convert their old telephone service to a new one.
TPx Communications helped the client improve their telephone service. Their team showcased their professionalism and timeliness, which pleased the client. The vendor also ensured accessible communication through email, messaging apps, and in-person meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Ofc. Mgr. of (a/an) Real estate
Describe what your company does in a single sentence.
Real Estate Appraisal
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
telephone
SOLUTION
How did you find TPx Communications?
Referral, Other
Why did you select TPx Communications over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
conversion from old telephone service to new.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
improved telephone service
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was done in a very timely manner.
What was your primary form of communication with TPx Communications?
In-Person Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
Their professionalism and timeliness were impressive.
Are there any areas for improvement or something TPx Communications could have done differently?
no
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
Fiber Optic Internet Services for Gospel Singing Group
IT Managed Services
Confidential
Jan. 2020 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
3.5
Willing to Refer
4.0
"Their consistency and dependable internet service were impressive."
Apr 4, 2023
Music Producer, Gospel Singing Group
Anonymous
Verified
Arts, entertainment & music
Placerville, California
1-10 Employees
Online Review
Verified
TPx Communications provides fiber optic internet services to help a gospel singing group share and receive bulk audio and video files from the end customers.
TPx Communications continuously provides fast and dependable internet services to the client. The gospel singing group praises the internet's consistent speed and negligible downtime. Moreover, the vendor manages the client's IT needs efficiently and communicates effectively via email and meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Music Producer of (a/an) Arts, entertainment & music
Describe what your company does in a single sentence.
Facilitating, managing, and producing a gospel singing group.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Sharing, receiving bulk audio and video files.
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Delivering and receiving audio and video files to clients, mainly to music-related clients.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Fast, optic fiber internet
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very good management of IT needs. Consistent speed, negligible down time.
What was your primary form of communication with TPx Communications?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
Their consistency and dependable internet service were impressive.
Are there any areas for improvement or something TPx Communications could have done differently?
None that I can think of, really.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
4.0
NPS
Fiber Internet Installation for IT Services Firm
Unified Communications Consulting & SI
Confidential
June - Oct. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The project's progress was continuous, and there were no major delays."
Apr 4, 2023
Owner, The I.T. Department
Bill Greganti
Verified
Other industries
Yorba Linda, California
1-10 Employees
Online Review
Verified
TPx Communications installed fiber internet for an IT services firm's client.
TPx Communications provided the end client with internet access ahead of schedule. The vendor pleased the client with their professionalism and commitment to meeting the deadlines. They also ensured a smooth-sailing process and effective communication via email, messaging apps, and meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of The I.T. Department
Describe what your company does in a single sentence.
We provide full service information technology solutions to small and medium sized businesses.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Install fiber internet service for my client.
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
High ratings
Company values aligned
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
To provide fiber internet access.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Internet access delivered ahead of schedule.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Product was delivered early. All staff was professional and communicated well. The project's progress was continuous, and there were no major delays.
What was your primary form of communication with TPx Communications?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
The professionalism and commitment to meet deadlines.
Are there any areas for improvement or something TPx Communications could have done differently?
No, this project went perfectly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Call Center App Implementation for Opioid Treatment Facility
IT Managed Services
$10,000 to $49,999
May 2022 - Jan. 2023
1.5
Quality
1.5
Schedule
0.5
Cost
4.0
Willing to Refer
2.0
"We ended up with the product we wanted, but it took an incredible amount of effort on our part."
Apr 4, 2023
CFO, Opioid Treatment Facility
Anonymous
Verified
Other industries
Nashville, Tennessee
201-500 Employees
Online Review
Verified
TPx Communications provided a phone system to an opioid treatment facility by implementing call center applications across their locations.
TPx Communications implemented the call center applications in all the client's locations, though the process took an incredible amount of effort on the client's part. Initially, the technical team wasn't implementing the apps properly, leading the client to escalate the issue several times.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CFO of (a/an) Healthcare
Describe what your company does in a single sentence.
Operate opioid treatment facilities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Provide an effective phone system across all of our locations
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Close to my geographic location
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Implemented call center applications across all of our locations
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Successful implementation of call center application in all locations
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Completing this project with TPx was a struggle. We were assigned technical people that were not implementing the project correctly. We had to escalate issues many times to the project lead. Ultimately, we ended up with the product we wanted, but it took an incredible amount of effort on our part.
What was your primary form of communication with TPx Communications?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
The underlying technology does work
Are there any areas for improvement or something TPx Communications could have done differently?
Assigned staff that knew what they were doing to the project from the start.
RATINGS
1.5
Quality
1.5
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
2.0
NPS
Internet & Phone Installation for Metal Products Distributor
Unified Communications Consulting & SI
Less than $10,000
Apr. 2023 - Ongoing
5.0
Quality
5.0
Schedule
1.0
Cost
5.0
Willing to Refer
5.0
"So far, everyone has been great to work with."
Apr 4, 2023
CFO, Titan Metals Inc.
Sheri O'Hara
Other industries
Long Beach, California
11-50 Employees
Online Review
TWPx Communications provides internet and phone system installation for a metal products distributor. They configure the client's systems in their three locations, ensuring everything is coordinated.
TWPx Communications is still working on the project. The client appreciates how they can easily and directly contact a representative via email and messaging apps instead of going through a call center. So far, the client is pleased to work with the vendor's team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CFO of Titan Metals Inc.
Describe what your company does in a single sentence.
Metal Products Distributor
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Better Phone Nd Internet Service
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Company values aligned
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We have three locations so everything has to be coordinated to be up and running within days of each installation
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Project has not been completed at this time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Will continue to work with project management until project is completed
What was your primary form of communication with TPx Communications?
Email
Messaging App
What did you find most impressive or unique about this company?
That I can call a representative directly instead of going through a call center
Are there any areas for improvement or something TPx Communications could have done differently?
So far, everyone has been great to work with.
RATINGS
5.0
"so far great"
Quality
5.0
Service & Deliverables
"Service has been reliable and quick to respond"
Schedule
1.0
On time / deadlines
"We just started the project so I can't rate at this time"
Cost
5.0
Value / within estimates
"Our phone and internet service will be less"
Willing to Refer
5.0
NPS
IT Services for Cathedral
IT Managed Services
$10,000 to $49,999
Jan. 2012 - Ongoing
2.0
Quality
2.5
Schedule
3.0
Cost
1.0
Willing to Refer
2.5
"The service has taken four months longer than promised."
Apr 4, 2023
Pastor, Cathedral
Anonymous
Verified
Other industries
San Francisco, California
11-50 Employees
Online Review
Verified
TPx Communications is tasked with providing IT services for a cathedral. They help with the client's phone and internet needs.
The client has been unsatisfied with TPx Communications' services. The team failed to deliver on time, extending the deadline by four months.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Pastor of (a/an) Nonprofit
Describe what your company does in a single sentence.
California's 1st Cathedral
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Phones
Internet
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Other
What was the size of TPx Communications’s team?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
phone and internet services
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Initial service
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The service has taken four months longer than promised.
What was your primary form of communication with TPx Communications?
Virtual Meeting
What did you find most impressive or unique about this company?
Nothing
Are there any areas for improvement or something TPx Communications could have done differently?
Previous staff member was disappointing. Christine is much better and more responsive.
RATINGS
2.0
Quality
2.5
Service & Deliverables
Schedule
3.0
On time / deadlines
Cost
1.0
Value / within estimates
Willing to Refer
2.5
NPS
IT Services for Law Firm
Unified Communications Consulting & SI
Less than $10,000
Jan. - Apr. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We had no problems working with them."
Apr 4, 2023
IT Support, Law Firm
Anonymous
Verified
Legal
Los Angeles, California
11-50 Employees
Online Review
Verified
TPx Communications provided IT services for a law firm. They helped facilitate a contract renewal and set up a backup circuit.
TPx Communications completed the tasks on time, leaving the client satisfied with the engagement. They provided information quickly and led a hassle-free workflow. Communication was effectively done through email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT support of (a/an) Legal
Describe what your company does in a single sentence.
this is a law firm
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
backup circuit
lower price
SOLUTION
How did you find TPx Communications?
Online Search
Why did you select TPx Communications over others?
Close to my geographic location
Pricing first our budget
Good value for cost
What was the size of TPx Communications’s team?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
We need a contract renewal and adding a backup circuit
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
lower or same price
length of contract
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We had no problems working with them.They had information quickly
What was your primary form of communication with TPx Communications?
Email or Messaging App
What did you find most impressive or unique about this company?
able to make a one year contract with same price as previous
Are there any areas for improvement or something TPx Communications could have done differently?
none.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 51-60 of
72 Reviews
Verified means Clutch independently confirmed TPx is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 62 verified client reviews averaging 4.3 stars.
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