THE TISA

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Narsik Logistics, a B2B freight and logistics company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with THE TISA?

We needed help strengthening our digital presence through technology-driven solutions.

SOLUTION

What was the scope of their involvement?

THE TISA handled our end-to-end digital transformation, delivering a comprehensive suite of technology and marketing solutions. The scope of work included website development, design and development of a professional website to strengthen our online presence and showcase our services.THE TISA also developed a custom AI-integrated logistics ERP system. This centralized ERP system had key modules for real-time shipment tracking, inventory management, fleet management, supply chain operations, and digital ledger management. THE TISA also integrated AI-driven reporting, business insights, analytics, and AI consulting to support smarter, data-driven decision-making.THE TISA focused on web integrity, system reliability, and secure, consistent digital operations. THE TISA also provided strategic digital marketing to improve brand visibility, strengthen online reach, and support business growth.

What was the team composition?

We worked with 5 teammates from THE TISA.

How did you come to work with THE TISA?

We found THE TISA through online searching. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We spent around $50,000.

What is the status of this engagement?

We worked with THE TISA from June 2026 – September 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

THE TISA helped us strengthen our digital presence and modernize our logistics operations through website development, a custom AI-integrated logistics ERP, and digital marketing. Key outcomes included an enhanced digital presence, as we established a professional online presence through website development.We also improved operational visibility, as we centralized logistics operations, including shipment tracking, inventory, fleet management, supply chain, and ledger management. We also introduced AI-driven reports and analytics to support better business insights and operational planning.We also streamlined workflows by integrating key business functions into a unified ERP platform to improve coordination and operational efficiency. We also improved the foundation for online brand visibility, audience reach, and business growth.Overall, the project established a technology-driven foundation for our digital growth and operational management. THE TISA’s custom AI-integrated logistics ERP and digital solutions provided us with measurable operational and technical performance indicators.We had 4,850 total GR bookings, 185 active trips, a 3.2-hour average dispatch time, a 91% on-time delivery rate, a 94% POD completion rate, ₹18.5 lakh pending customer payments, ₹2.4 lakh daily payment collection, ₹7.8 lakh vendor amount due, a 1.9-second average website page-load time, and a 320-millisecond average API response time.

How did THE TISA perform from a project management standpoint?

THE TISA demonstrated excellent project management, clear communication, and a highly professional approach throughout our collaboration. They delivered the project on time and exceeded our expectations with outstanding results. We used in-person meetings, virtual meetings, and email or messaging apps to communicate with THE TISA.

What did you find most impressive about them?

We were impressed by THE TISA’s ability to combine innovative technology with practical business solutions. Their development of a custom AI-integrated logistics ERP tailored to our needs, covering shipment tracking, fleet management, inventory, supply chain, digital ledger, and AI-driven reporting, was particularly impressive.We were also impressed by their understanding of our business requirements, attention to detail, proactive communication, and commitment to delivering everything on time. THE TISA went beyond conventional website development by creating an integrated digital ecosystem that supports our logistics operations and strengthens our digital presence. The quality of execution, timely delivery, and excellent overall results truly set them apart.

Are there any areas they could improve?

Our experience working with THE TISA was excellent, and we’re highly satisfied with the overall project execution, timely delivery, and quality of results. While there’s always room for continuous improvement as technology evolves, we have no major concerns to highlight.

Do you have any advice for potential customers?

We highly recommend THE TISA to businesses looking for reliable, innovative, and technology-driven digital solutions.