Contact ThrottleNet, Inc.
Get a real-time quoteBusiness IT Everything
ThrottleNet is passionate about turning frustration into joy by solving IT problems and making our customers’ day better. Most customer service means hold music, a script, and someone who has never heard of your business. Ours is different. When you reach out, a friendly person on our local team responds, knows your business by name, and stays with the problem until it is fixed. Our 98%+ happiness score across 30,000+ completed surveys shows it happens on most tickets.
ThrottleNet is a managed IT services company that has supported St. Louis area businesses since 1999. Today we support almost 8,000 endpoints (the computers, servers, and devices your team uses every day) for hundreds of local companies. We feature dedicated experts for IT security, business strategy, cloud services, and project management. We have been on the MSP 501 list every year since 2014, and our clients have left 750+ five-star Google reviews.
Problems are solved faster because we’ve built a unique multi-tiered help desk that sends your issue straight to the right person. A real person responds in under 90 seconds on average, whether you call or reach us through remote support. 89% of issues are resolved on first contact, and 93% of tickets are resolved the same day.
You don’t need to worry about your business technology. We support your people by taking complete ownership of IT issues, and every computer and server on your network is monitored around the clock to keep it safe and secure. Our team is motivated to go above and beyond through open-book management and continuous training, so they share in the results when our clients are happy.
Don’t be frustrated by your next IT crisis. Contact us today for your business IT everything and get a free on-site consultation and security report.
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Min project size
$50,000+
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Hourly rate
Undisclosed
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Employees
50 - 249
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Locations
St. Louis, MO
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Year founded
Founded 1999
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Timezones
1 Timezone that we service
- CST
- Central Standard Time (CST)
2 Locations
- St. Louis , MO
- Kansas City , MO
Service Lines
- Cybersecurity
- 20%
Select Focus Area
- Cybersecurity focus
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- Network Security
- 15%
- Cloud Security
- 10%
- Digital and IT Strategy Consulting Focus
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- Virtual CIO Services
- 40%
- IT Assessment
- 20%
- IT Governance
- 15%
- IT Consolidation
- 5%
- IT Operations Management Consulting
- 5%
- IT Managed Services Focus
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- Help desk
- 30%
- Security
- 20%
- Network
- 15%
- Disaster Recovery
- 10%
- Governance & Compliance Assessments
- 5%
- IT Budgeting
- 5%
- Managed Software Application & Solutions
- 5%
Industries
- Construction
- 20%
- Manufacturing
- 20%
- Financial services
- 15%
- Medical
- 15%
- Legal
- 10%
- Non-profit
- 10%
- Real estate
- 5%
- Retail
- 5%
Clients
- Small Business (<$10M)
- 55%
- Midmarket ($10M - $1B)
- 45%
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Our Story
Since 1999, ThrottleNet has supported businesses with a team of 50+ local IT professionals in St. Louis and Kansas City. Our multi-tiered help desk sends each issue to the right person, responds in under 90 seconds on average, and resolves 93% of tickets the same day. Every client gets a dedicated vCIO for IT strategy, backed by engineers, cybersecurity specialists, and project managers. We provide managed and co-managed IT services and have earned 750+ five-star Google reviews
Meet the Team
Joshua WagemannMarketing Coordinator
Currently building on my 10 years of experience in traditional marketing, digital marketing, social media content, website content, campaign design, website development, data management, sales & business strategy.
Michael HeilChief Executive Officer
Mike Heil is Chief Executive Officer and a co-owner of ThrottleNet and leads long term strategy. As CEO he keeps ThrottleNet focused on the client outcomes that define its reputation: a fast response, proactive managed IT, and built-in cybersecurity
Rebecca SmithFinancial Controller and Office Manager
Rebecca Smith is the Financial Controller and Office Manager. She is the friendly voice behind the company’s customer invoicing and leads our human resources initiatives with consistency and care. Her organizational skills, friendliness, and approach
Olivia LubschMarketing & Business Development
Driven by innovation, collaboration, and connection, I enjoy supporting businesses through marketing, communication, and business development initiatives. As a creative thinker, I’m passionate about helping throttlenet grow
What Sets Us Apart
A Help Desk That Responds in Under 90 Seconds
Our multi-tiered help desk sends each issue straight to the right person instead of a long queue. A real person responds in under 90 seconds on average, by phone or remote support, and 93% of tickets are resolved the same day. Your team gets back to work fast.Local People Who Know Your Business by Name
Our 50+ employees live and work in St. Louis and Kansas City. Every client gets a dedicated vCIO who plans technology around business goals, backed by local engineers, security specialists, and project managers who know your people and your network.A Team That Shares in Your Happiness
Open-book management means our employees see the numbers and share in the results when clients are happy. That keeps everyone focused on turning frustration into joy, and our 98%+ happiness score across 30,000+ completed surveys shows it works.Locations (2)
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