Think Tank Designs Client Reviews

The Reliable Web Designers

5.0 3 reviews

Think Tank Designs is a web design agency offering print and online creative services to medium size companies. We act as a virtual design department for businesses who may not want to hire design staff. We also help in-house design departments with overflow work, or sometimes just to offer another perspective.We provide these design services:

Chino Hills, CA

headquarters

Chino Hills, CA 91709
United States

909.393.6363

Focus

Service lines

E-Commerce Development

Web Design

Web Development

25% E-Commerce Development

25% Web Design

25% Web Development

15% Email Marketing

10% UX/UI Design

show all +

E-commerce Systems

70% Other ecommerce systems

30% Magento

Frameworks and CMS

60% Joomla

30% WordPress

10% Drupal

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Portfolio

Key clients:

Brakenetics, Sports Watch, Madre Labs, Flex Rake

Brakenetics

Cupid's Little Helpers

eMarine PX

Flex Rake

KEY-BAK

Larson's Skin Care

Madre Labs

Zolabid

Caregivers OC

Irvine Housing Opportunities

Monco Products

Pure Essentials

Resource Equipment

Sports Watch

Cupid's Little Helpers

Feed Me 411

KEY-BAK

Madre Labs

Sports Watch

Tycoon Percussion

Wholly Molar

Brakenetics

Flex Rake

Reviews

5.0 3 reviews

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Feb 13, 2012

the project

Dating Agency Ecommerce Website

5.0

Quality:

5.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

n/a

Project summary:

The client is a Mid-Atlantic dating agency that hosts parties for singles to get to know each other. They needed an ecommerce website to allow customers to register for their events online. The client called many Web designers, most of which didn't answer their phone or return calls. Think Tank Designs answered their phone on the second ring, and gave a cost estimate that was four times lower than other Web design firms. Think Tank Designs developed a website in Joomla that displays information about the client, shows upcoming events, allows customers to register and pay for events, and enables customers to sign up for an e-newsletter.

Chief Executive Officer, Social Organization

the review

Feb 13, 2012

5.0

Quality:

5.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

n/a

Feedback summary:

The client is very impressed with the level of customer service that Think Tank Designs offered. All questions and inquiries were promptly answered. The cost of the website was also quite low, considering the quality delivered. One issue was that the deployment of the website was delayed for three weeks, but all other previous deadlines were met on time. The client has already recommended Think Tank Designs to several friends.

the reviewer

Chief Executive Officer, Social Organization

the review

Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

5.0

Overall Score

4.0 Scheduling
ON TIME / DEADLINES
5.0 Cost
Value / within estimates

5.0 Quality
Service & deliverables
0.0 NPS
Willing to refer

Jan 26, 2012

the project

Nonprofit Website Redesign

5.0

Quality:

5.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

n/a

Project summary:

The client is a California-based nonprofit with a website that was created about 15 years ago. They urgently needed to update their website while being constrained by a limited budget. After receiving estimates from three companies, the client chose Think Tank Designs because Think Tank Designs was a local company, understood the client's objectives, and was able to meet the client's budget constraints. Think Tank Designs created a WordPress based website that includes information about the client, videos related to their service, and the ability to sign up for an online newsletter by email. All of this was packaged in a clean, modern design that did a good job representing the client.

Executive Director, Caregiver Center

the review

Jan 26, 2012

5.0

Quality:

5.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

n/a

Feedback summary:

The client reported a fun and painless experience working with Think Tank Designs. Because of the client's lack of technical knowledge, they were apprehensive to undergo website design work. However, while working with Think Tank Designs, the client was impressed with the coaching and help that Think Tank Designs offered even after the project was completed. The client is already working with Think Tank Designs to rework another website, and would recommend Think Tank Designs to others.

the reviewer

Executive Director, Caregiver Center

the review

Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

5.0

Overall Score

4.0 Scheduling
ON TIME / DEADLINES
5.0 Cost
Value / within estimates

5.0 Quality
Service & deliverables
0.0 NPS
Willing to refer

Jan 25, 2012

the project

Online Retailer Web Development

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

n/a

Project summary:

The client is a Northern California-based online retailer of military supplies that was looking to redesign their website in order to gain more traffic. The client was already working with Think Tank Designs on print, advertisement, and catalog design work. Think Tank Designs improved upon the existing website by enhancing the visual design, user experience, and search engine optimization. Since the project has been completed, Think Tank Designs has assisted the client to make minor enhancements and updates.

Owner, Marine Corps Merchandise

the review

Jan 25, 2012

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

n/a

Feedback summary:

The client had a very positive experience working with Think Tank Design. Think Tank Design was extremely quick in responding to any issue, and treated the client's website as if it was their own. The client was impressed with how personal the service was, and the research that Think Tank Design did to understand the client's business. The client has been working with Think Tank Design for seven to eight years, and would recommend them to others.

the reviewer

Owner, Marine Corps Merchandise

the review

Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

5.0

Overall Score

5.0 Scheduling
ON TIME / DEADLINES
5.0 Cost
Value / within estimates

5.0 Quality
Service & deliverables
0.0 NPS
Willing to refer

Think Tank Designs

The Reliable Web Designers

headquarters

Focus

Recommended Providers

Jordan Crown

500 Designs

Bop Design

Portfolio

Brakenetics

Cupid's Little Helpers

eMarine PX

Flex Rake

KEY-BAK

Larson's Skin Care

Madre Labs

Zolabid

Caregivers OC

Irvine Housing Opportunities

Monco Products

Pure Essentials

Resource Equipment

Sports Watch

Cupid's Little Helpers

Feed Me 411

KEY-BAK

Madre Labs

Sports Watch

Tycoon Percussion

Wholly Molar

Brakenetics

Flex Rake

Reviews

the project

Dating Agency Ecommerce Website

the review

Feb 13, 2012

the reviewer

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Nonprofit Website Redesign

the review

Jan 26, 2012

the reviewer

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Online Retailer Web Development

the review

Jan 25, 2012

the reviewer

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer