Terrific Minds

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator / Administrator of Rekha Dental Center

Describe what your company does in a single sentence.

We are a multi-specialty premium dental health care provider located in the heart of Sharjah.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Terrific Minds to accomplish?

• To increase the footfall in the clinic
• To improve our digital presence
• To tailor campaigns specific to our target demographic

SOLUTION

How did you find Terrific Minds?

Referral

Why did you select Terrific Minds over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Terrific Minds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Terrific Minds to improve our digital marketing efforts which includes SEO, Facebook Advertising, Instagram Advertising, Google PPC, Website Management, and Email Marketing to name a few. The goal of these marketing efforts is to improve the number of relevant inquiries to the clinic, leading to conversions and thus increasing the clinic footfall the refects in the monthly turnover.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

So far: The integration of the WhatsApp API by the team is producing good results The Google PPC is better focused Email marketing is generating more engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The TM team is pretty spot on with deadlines, delivering items for approval well before them. They are also quick to respond to any immediate requirements or requests.

What was your primary form of communication with Terrific Minds?

Virtual Meeting

What did you find most impressive or unique about this company?

They value developing good interpersonal relationships with the client and really go a long way to understand the business and meet its goals.

Are there any areas for improvement or something Terrific Minds could have done differently?

So far, it's been a good journey with the Terrific Minds team.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager at a company that sells supply and security equipment for mine sites. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Terrific Minds?

We wanted to develop a customer portal where customers could log in and retrieve their backorder status and invoices.

SOLUTION

What was the scope of their involvement?

We’ve provided the required data, and Terrific Minds is developing the website from scratch. First, they designed the UX wireframe using Figma. Currently, Terrific Minds is building the customer platform using React on the frontend and Laravel on the backend.

What is the team composition?

Initially, I started working with Terrific Minds’ project manager. I’m now in direct contact with the developers too. 

How much have you invested with them?

We’ve invested around $100,000 AUD (approximately $70,000 USD) with Terrific Minds. 

What is the status of this engagement?

We started working with Terrific Minds in January 2022, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our customers have been asking for the platform that Terrific Minds is developing for years, so the fact that our customers are now using it and happy with it is our main measure of success. 

Another important improvement this platform has brought is that our sales team doesn’t need to chase up goods anymore; they can get the information from the platform by looking at the customers’ backorders. 

How did Terrific Minds perform from a project management standpoint?

We use Jira to comment on the technical aspects of the project. We also use email and meet once a week to talk about the project’s progress. If there’s an urgent matter, they contact me directly through phone call. Terrific Minds has stayed on budget and met deadlines, although our original timeline has changed since we asked for more features.

What did you find most impressive about them?

I’m most impressed with Terrific Minds’ reliability since they’ve delivered what they promised. Moreover, Terrific Minds has been really helpful in designing a site that responds to our needs; they’ve guided us through the whole process and been great overall. 

Additionally, Terrific Minds’ costs are cheaper than an average Australian company, which really works for us. 

Are there any areas they could improve?

The only thing Terrific Minds can improve is making sure to finish each phase of the project before carrying on to the next one.

BACKGROUND

Introduce your business and what you do there.

I’m the director of e-commerce development for Monkey Sports, a sporting goods retailer. We sell hockey, baseball, and lacrosse equipment online and in brick-and-mortar retail stores. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Terrific Minds?

During the first time we initiated our relationship with Terrific Minds, we needed additional support for our Magento development needs. We had in-house developers, but we needed Terrific Minds to add more to our resources. 

SOLUTION

What was the scope of their involvement?

Terrific Minds helps us with Magento development. Our in-house senior developer communicates with them mainly through Teams, where we give them development tasks via a ticketing system. We give them the tasks’ requirements, and if they have any questions, we answer them. Once the tasks are done, we do QA tests. We then go through that process again as part of our regular development cycles. 

What is the team composition?

We’re in direct contact with their developers. 

How did you come to work with Terrific Minds?

One of our former developers was an employee of Terrific Minds. When we needed more development resources, that developer told us about the Terrific Minds team. In other words, they were a referral.

How much have you invested with them?

We’ve spent between $200,000–$500,000. 

What is the status of this engagement?

We started working together in June 2016, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Terrific Minds is able to complete our requirements within our estimated amount of time; they can deliver the tasks on time and on budget. 

How did Terrific Minds perform from a project management standpoint?

Their project management is great. The team has great communication skills, and they’re always on point in terms of budget. In terms of tools, we mainly use Teams to communicate. We use Assembla as the main project management tool; it’s similar to Jira. We rarely use emails. 

What did you find most impressive about them?

Terrific Minds do their jobs well. On top of that, they’re relatively more budget-friendly than other teams.

Are there any areas they could improve?

Most of the projects we do with Terrific Minds are medium-level tasks. If they want to grow more, they should be able to do bigger tasks. Moreover, based on what we’ve seen in the past, we can do bigger projects with onshore teams that have project managers — they’re able to manage projects better than offshore teams. 

Do you have any advice for potential customers?

Give clear requirements to Terrific Minds. This reduces many headaches on both sides.

BACKGROUND

Please describe your company and your position there.

OrthoFX provides technology enabled affordable clear aligner treatment with its patented products CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Terrific Minds?

Upgrade the website UX to meet the Enterprise level brand expectation.

SOLUTION

How did you select this vendor and what were the deciding factors?

Selected through reference from common network Trust, accountability, past projects, ownership to closure, analytical capability, ability to bring fresh and relevant ideas

Describe the project in detail and walk through the stages of the project.

Our website upgrade consisted of the following:

• Competitor analysis
• Ensure that the content section in the website has relevance from a marketing context
• Design the prototype for the new experience on Adobe XD
• Work with CXO stakeholder team to review and update the new experience
• Work with the internal development team to coordinate the implementation

How many resources from the vendor's team worked with you, and what were their positions?

6 in total 2 - UX designers 1 - Project Manager 1 - Backend engineer 2 - UI Engineers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Enterprise-level website built in a short time to match the expectation of the leadership and investors. Internal marketing team was empowered to drive digital initiatives with the right content to back them. The customer workflow was streamlined to aid better conversions

How effective was the workflow between your team and theirs?

There was streamlined communication and periodic calls with the entire team. The team was agile and regular with updates and acted quickly upon any challenges presented. They worked towards a plan aligned with the leadership and presented results within expected timelines.

What did you find most impressive or unique about this company?

The accountability, ownership, and delivery of the team are admirable.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

We are a state-of-the-art, cloud-based all-in-one technology platform that fundamentally transforms the way dentists work and manage their practices

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Terrific Minds, and what were your goals?

Have an extended team to meet the website upgrade and align with the next round of funding

SOLUTION

How did you select this vendor and what were the deciding factors?

Worked together in setting up the early team along with its founding leadership Have been associates and fellow contributors to IT ecosystem in the region Trust, accountability, past projects, ownership to closure, analytical capability, ability to bring fresh and relevant ideas Similar leadership styles and result driven initiatives taken

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UI and Dev team to ensure that we work with the marketing team to: Deliver pages in 2 weeks sprints Apply review comments provided by leadership team Align with the Carestack design team

How many people from the vendor's team worked with you, and what were their positions?

3 in total 2 - UI Engineers 1 - QA Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Successfully achieved timeline to ensure next round of investor level expectation Internal marketing team was supplemented to move faster to market

Describe their project management style, including communication tools and timeliness.

Responsive and fast team Mobilization of team was par excellence Team aligned with our leadership to deliver expectations Effective and concise communication on project

What did you find most impressive or unique about this company?

The way in which the team gelled with our internal marketing team and leadership was an absolute delight

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Head Of Marketing of OJAR

Describe what your company does in a single sentence.

Luxury Perfume Brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Terrific Minds to accomplish?

• Develop OJAR Website

SOLUTION

How did you find Terrific Minds?

Referral

Why did you select Terrific Minds over others?

Other

How many teammates from Terrific Minds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Terrific Minds on OJAR’s website development has been an outstanding experience. Their team brought a deep understanding of luxury e-commerce and executed our vision with precision, technical expertise, and efficiency.

From the initial concept to the final launch, they demonstrated exceptional attention to detail, ensuring a seamless user experience and optimized functionality. Their ability to balance performance, speed, and user-friendliness was impressive, delivering a site that is both intuitive and efficient.

Communication was seamless throughout the project, with proactive problem-solving, quick turnaround times, and a collaborative approach that made the process smooth and efficient. Their commitment to excellence and ability to adapt to our evolving needs set them apart.

We highly recommend Terrific Minds to any brand looking for top-tier website development and a team that is genuinely invested in bringing a brand’s digital presence to life. Looking forward to working with them again in the future!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

na

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very Professional

What was your primary form of communication with Terrific Minds?

Virtual Meeting

What did you find most impressive or unique about this company?

Amazing user experience and attention to detail

Are there any areas for improvement or something Terrific Minds could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Owner-Life Coach of Soar Above The Horizon

Describe what your company does in a single sentence.

Life coaching focuses on Achievement, Goal Setting, Mind Set, and Women's Positive Mind Set. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Terrific Minds to accomplish?

• Redesign of Site
• Marketing Plan

SOLUTION

How did you find Terrific Minds?

Work with them on many projects from former job

Why did you select Terrific Minds over others?

• Good value for cost
• I knew them form other projects,TRUST

How many teammates from Terrific Minds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign of site. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The recent updates on my website, soarabovethehorizon.com, reflect a beautifully streamlined design, emphasizing clarity and professionalism. Each section, from coaching services to client testimonials, is well-structured, making it easy for visitors to understand my offerings and approach. The visuals and language reinforce an inviting atmosphere, aligning perfectly with my mission to support personal and professional growth. The design team’s work is commendable, enhancing both functionality and user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

response time was perfect, no issues

What was your primary form of communication with Terrific Minds?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were trustworthy on all accounts.

Are there any areas for improvement or something Terrific Minds could have done differently?

no

BACKGROUND

Please describe your company and position.

 I am the E-Commerce Manager of a retail company 

Describe what your company does in a single sentence.

Omnichannel Retail for Women's Fashion Footwear.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Terrific Minds to accomplish?

• Website Development

SOLUTION

How did you find Terrific Minds?

Referral

Why did you select Terrific Minds over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Terrific Minds were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Terrific Minds was involved in the creation/development of our website and integrating with our systems. As well as this, they have been an ongoing partner in continuing to deploy website optimisations as well as updates. They provide day-to-day support for any issues that arise and provide recommendations for how to execute particular tasks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Conversion rate
• Bounce rate
• Retention rate
• Sales
• Customer service tickets/feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very dilligent and provide timelines and scope of work for every individual project. They are on time and if there are any delays they are communicated in advance.

What was your primary form of communication with Terrific Minds?

Virtual Meeting

What did you find most impressive or unique about this company?

They act as an extension of our in-house team. We communicate frequently and they are able to meet our needs in a timely manner.

Are there any areas for improvement or something Terrific Minds could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder / CEO of VREA Cosmetics

Describe what your company does in a single sentence.

Innovative beauty products 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Terrific Minds to accomplish?

• Web 2.0

SOLUTION

How did you find Terrific Minds?

Other

Why did you select Terrific Minds over others?

Referred to me

How many teammates from Terrific Minds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgraded to newer Shopify theme, improved UX and worked on increasing sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher conversions 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent response time and follow through. Highly recommend them. 

What was your primary form of communication with Terrific Minds?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by the time spent trying to understand the project and our individual needs and goals.

Are there any areas for improvement or something Terrific Minds could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Head of Operations of Altitude Retreats Hospitality Svcs Pvt Ltd

Describe what your company does in a single sentence.

We sustainably offer a memorable Mountain Living Experience in an unparalleled mountain destination through an immersive combination of adventure, nature, culture, and community. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Terrific Minds to accomplish?

A new website

SOLUTION

How did you find Terrific Minds?

Referral

Why did you select Terrific Minds over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Terrific Minds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a brand new website. From design to media selection. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery timelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The whole team was extremely patient throughout the whole project, in spite of delays from our end. They were super easy to communicate with and incredibly supportive of tasks even beyond their original scope, like media selection. The result has been fabulous. 

What was your primary form of communication with Terrific Minds?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Incredibly warm, friendly, and supportive team. 

Are there any areas for improvement or something Terrific Minds could have done differently?

None. We are super happy with our experience.