Telkoware

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Pointe Restaurant; a premium restaurant serving continental cuisine

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware?

For website design and Digital Marketing

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard about their great service through a friend. So I reached out to him and after our initial discussion, I decided to go with them.

Describe the project in detail and walk through the stages of the project.

We started the engagement with the website. They did such a great job that we decided to hire them to do online promotion of our business through different Digital Marketing strategies, including Social Media Marketing, Google PPC ads, and SEO.

How many resources from the vendor's team worked with you, and what were their positions?

3 experienced team members were assigned to work with us

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Results have been phenomenal. Our website traffic has multiplied by 3 times and we are receiving a lot more online enquiries.

How effective was the workflow between your team and theirs?

Workflow was excellent; casual and frequent.

What did you find most impressive or unique about this company?

It was a pleasure working with Murtaza (CEO) — he is patient, understanding, and very knowledgeable. Thank you, Murtaza for your assistance and valuable advice on how to promote my business through Digital channels.

Are there any areas for improvement or something they could have done differently?

Not sure

BACKGROUND

Please describe your company and your position there.

We are an auto parts distributor and reseller; I am the Marketing Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware?

For 3 services; logo design, business card design, and website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We met through a business networking event. After learning about the experience and skillset of Telkoware, I decided to go with them.

Describe the project in detail and walk through the stages of the project.

Initially, we had our logo and business card designed by Telkoware. We really liked the quality of work and the service. So we also had our business website revamped with a fresh, new look

How many resources from the vendor's team worked with you, and what were their positions?

3 people, but we mostly interacted with Project Director

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our online sales have increased by 75% and foot traffic has also increased significantly, as people find out about our business online and come to the store to pickup the parts.

How effective was the workflow between your team and theirs?

Communication was awesome. We chatted frequently via phone and email and everything was delivered on time.

What did you find most impressive or unique about this company?

Telkoware team designed a superb logo and business card for my business. I loved their work so much that I asked them to build my website as well. I was impressed with the presentable and professional design. I would highly recommend Telkoware to everyone.

Are there any areas for improvement or something they could have done differently?

Can't think of anything

BACKGROUND

Please describe your company and your position there.

We are a construction company and I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware?

We signed up with Telkoware for designing the logo and website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We connected on LinkedIn. Then after some exchange of information, I made the decision to work with Telkoware

Describe the project in detail and walk through the stages of the project.

We closely communicated via phone and email to discuss the project details. Had regular status update calls, where we would review the progress, share feedback on design and make any changes to the work completed.

How many resources from the vendor's team worked with you, and what were their positions?

I think it was 3 resources:

• Project Manager
• Web designer
• web developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

No. of customer enquiries have been doubled. We have received a lot of postive feedback

How effective was the workflow between your team and theirs?

It was smooth; frequent touchpoints to discuss the project progress and next steps

What did you find most impressive or unique about this company?

From designing my logo to my website, customer service was excellent!! I got prompt responses to all questions I asked, at any time of day. I don’t think anyone else provides this level of service. Keep up the great work!

Are there any areas for improvement or something they could have done differently?

Not really. They did a fantastic job.

BACKGROUND

Please describe your company and your position there.

Business owner of Royal Carpet Cleaning company; we wash residential and commercial carpets and rugs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware?

Hired Telkoware to build a website for my company

SOLUTION

How did you select Telkoware and what were the deciding factors?

I met Murtaza at a local business event. Had a detailed discussion and felt comfortable working with them

Describe the project in detail and walk through the stages of the project.

I worked closely with Murtaza to explain our services. Once website was designed, we had a few review sessions, after which website was finalized.

How many resources from the Telkoware team worked with you, and what were their positions?

Not sure. Mostly interacted with Murtaza

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our customers love the new website. No. of enquiries through the website have increased by 10 times.

How effective was the workflow between your team and theirs?

It was casual and informal. Went very well

What did you find most impressive or unique about this company?

By working in a collaborative manner, Telkoware revamped my website and made it highly professional and appealing. It was a pleasure working with the team, and I was satisfied with maintenance and support services.

Are there any areas for improvement or something they could have done differently?

Slightly lower price would be nice, but I understand that quality comes at a price.

BACKGROUND

Please describe your company and your position there.

I am the Marketing & Sales Director at ZNCO; construction and renovation company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware?

To design and develop a website for our organization

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on referral from a close friend. Telkoware organization was highly recommended

Describe the project in detail and walk through the stages of the project.

Telkoware scheduled a kick-off meeting in which we shared our requirements and design preferences. Then Telkoware designed homepage and reviewed with us. Once homepage was completed, they completed other web pages and we did a final review, after which the website was enabled for visitors

How many resources from the vendor's team worked with you, and what were their positions?

We only interacted with Project Director. There was also a web designer and web developer, who worked on our website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With new website, we improved our online presence and gained more credibility and trust-worthiness with our customers and suppliers.

How effective was the workflow between your team and theirs?

It worked well. We didn't have any issues and the project went smoothly.

What did you find most impressive or unique about this company?

The team has high work ethics. They ensured that I was completely satisfied with the website, even when I asked for multiple revisions. Thank you for your great work. I would be doing more business with Telkoware team in near future.

Are there any areas for improvement or something they could have done differently?

They did a great job.

BACKGROUND

Please describe your company and your position there.

I am the CEO of the restaurant; Fine Taste Hakka in Mississauga.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware?

We hired Telkoware to design our logo and develop a website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on Google and found them on 1st page. Then we had a quick chat with them and decided to work with them.

Describe the project in detail and walk through the stages of the project.

First they designed a few logos for us. Once logo was done, then they designed a website for us.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people:

• graphic designer
• web designer
• web developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We noticed a lot of online orders for takeout and delivery.

How effective was the workflow between your team and theirs?

Great. We worked closely together and had frequent communication back and forth via email and phone.

What did you find most impressive or unique about this company?

I had the pleasure of working with Telkoware for my website and logo design. They were very professional and had excellent customer service skills. The job was handled professionally from start to finish.

Are there any areas for improvement or something they could have done differently?

Can't think of any areas for improvement

BACKGROUND

Please describe your company and your position there.

I am CEO of Canada Construction Ltd. We build residential and commercial buildings and houses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware?

We hired Telkoware to design our website and do Digital Marketing for our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on google and shortlisted 5 web development agencies. Then after interviewing them, we selected Telkoware for our project.

Describe the project in detail and walk through the stages of the project.

After explaining our requirements, we shared some website content with them. They designed homepage for us, which we reviewed and provided feedback.

How many resources from the vendor's team worked with you, and what were their positions?

3 people were assigned from Telkoware; a Project Director, Web developer, and a web designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All of our staff and our clients love the new website. We have started receiving quality leads from it.

How effective was the workflow between your team and theirs?

Communication was good. We would mostly share content and feedback over email and phone. All activities and milestones were tracked in JIRA

What did you find most impressive or unique about this company?

Telkoware was very quick in building the website and helped us set up the right website hierarchy for easy navigation. I would definitely recommend him over other website design companies out there.

Are there any areas for improvement or something they could have done differently?

Everything went well, so there's not much to improve on.

BACKGROUND

Please describe your company and your position there.

I am the CEO of HardHat Renovation Guys. We do all types of residential and commercial renovation projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware?

I partnered with Telkoware to design our business website, so we can show our portfolio of completed projects.

SOLUTION

How did you select Telkoware and what were the deciding factors?

We searched on google and found them to be one of the highest-rated. After our initial conversation, we selected them

Describe the project in detail and walk through the stages of the project.

We shared our website requirements with them, based on which they designed the homepage. Once we reviewed and provided our feedback, they worked on internal pages and reviewed it with us. Once all changes were completed, the website was turned LIVE.

How many resources from the Telkoware team worked with you, and what were their positions?

There was a project manager, website developer, and website designer assigned to our work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received a lot of good feedback on our website from our clients and partners. Also, our website traffic increased significantly.

How effective was the workflow between your team and theirs?

It was very efficient. We would regularly exchange emails and have phone calls to discuss the progress and to share any feedback

What did you find most impressive or unique about this company?

I made the right choice by selecting Telkoware for re-designing my website. They made an amazing website in such a short amount of time. We had open and friendly communication throughout the design and development process. I would highly recommend Telkoware.

Are there any areas for improvement or something they could have done differently?

Website could have been delivered faster, but delivering quality work takes time.

BACKGROUND

Please describe your company and your position there.

I am the owner of the restaurant and look after operational activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware, and what were your goals?

We hired Telkoware to design our restaurant website so that customers can place orders for online pickup and delivery.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred by my friend, who had a great experience with them. So they were highly recommended to us. So we decided to go with their recommendation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had initial meetings to discuss the website requirements. Then we shared some web content with them, which they reviewed with a copywritier. Their team delivered a mockup of homepage, which we reviewed and provided our feedback. Then they worked on internal web pages and shared for feedback. Once all feedback was incorporated, website was turned LIVE.

How many people from the vendor's team worked with you, and what were their positions?

3 resources were assigned; a project manager, web developer, and website designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we observed a significant increase in online orders.

Describe their project management style, including communication tools and timeliness.

The communication between us was very efficient. They would always keep us in the loop and share updates in a timely manner via email and phone.

What did you find most impressive or unique about this company?

Telkoware exhibited professionalism and always delivered high-quality work on time. They have surpassed my expectations. I highly recommend their services and will continue to work with them on Digital Marketing and Website projects.

Are there any areas for improvement or something they could have done differently?

I can't think of any areas of improvement.

BACKGROUND

Please describe your company and your position there.

I am the managing director at Redline Auto Sales - Convenience, Savings and LARGE Selection are the most commonly used words to describe Redline Auto Sales. At Redline Auto Repairs, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telkoware, and what were your goals?

The review provided for each one explains the service. So use that information for the challenge. You can re-phrase the service in your own words, but the service is explained in the review.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers and shortlisted 5. After interviewing them, we chose this vendor based on their past projects, design skills, and pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Telkoware put in tremendous effort to develop my website and made sure that I was 100% satisfied. Their team continuously followed-up throughout the design stage and did an excellent job of developing a professional website for my business.

How many people from the vendor's team worked with you, and what were their positions?

Our main contact person is Murtaza

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we say a 70% increase in traffic, and our sales doubled month over month. Customers love the updated design. The product pages are easier to navigate and users can now pay by credit card.

Describe their project management style, including communication tools and timeliness.

We had daily stand-ups with their project manager, who communicated with the rest of the team. If there were any delays, they let us know ahead of time so that we could prepare. we used slack, jira, and github to coordinate and they worked well with our team.

What did you find most impressive or unique about this company?

They have alot of experience building robust e-commerce websites. Their team was patient enough to teach us about the best ways to use Shopify, and they were responsive to our needs.

Are there any areas for improvement or something they could have done differently?

Quality of work was great