Teleindia began its India operations in 2006, in the telecom vertical as a ‘Service Provider’ business unit with proven expertise, quality standards and efficient delivery processes, making it a reliable partner for a new digital age, reshaping the future of people, nations and businesses.
Teleindia’s strong vision is “to provide a competitive advantage to its customers & OEMs by lowering their operating costs and improving the operating reliability”
The begining:The firm set out with wireless equipment installation, commissioning, testing & gradually diversified its services into new areas like Optical, IP, Network Integration, Operation & Maintenance, Consulting and OEM equipment reselling. Not only did it foray into newer domains, but also expanded the business by establishing offices in UAE – serving the needs of the Middle East & Africa but also in Singapore – serving the needs in APJC regions.
The Quality of Services, Innovation, Agility, Cost Effectiveness & Customer Centricity offerings, quickly stepped-up Teleindia’s name in the industry, as well as providing a consistent revenue growth year on year along with increase of the skilled resources.
“Our path breaking innovations and ideas have culminated into the ‘Teleindia Way’ – a process which directly influence customer benefits like improving time-to-market, enhancing predictability & reliability while cutting costs”.
Expertise:
Teleindia’s strong technical expertise in multiple networking domains & technologies helps to provide best-in-class, end-to-end services to its clients. The firm’s global delivery model helps in achieving all of its goals, while offering the benefits of lowered risk and increased productivity. Also, Teleindia is the only vendor in India trained for Submarine Network Integration.
Back Office Outsourcing for Telecommunications Company
Back Office Outsourcing
$200,000 to $999,999
Feb. 2019 - Ongoing
3.5
Quality
3.5
Schedule
3.5
Cost
3.0
Willing to Refer
3.5
"We see success in the bottom line, but their work is suffering."
Dec 21, 2022
Researcher, Telecommunications Company
Anonymous
Telecommunications
Ontario, Canada
1,001-5,000 Employees
Survey Response
Teleindia Networks Pvt Ltd provides back office outsourcing services to a telecommunications company. They help the client complete all tickets and order fulfillment tasks.
Teleindia Networks Pvt Ltd has helped the client improve their bottom line, though the vendor's work is suffering. Moreover, the vendor's team keeps the client in the loop of their progress via virtual meetings and project management platforms.
BACKGROUND
Briefly describe what your company does and your role there.
Telecommunication. I research and assist in ongoing enhancements
OPPORTUNITY / CHALLENGE
What were your company's goals when you started looking for a partner?
Reduce costs and open up more manpower for the front lines
SOLUTION
Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.
To complete all tickets and order fulfillment
How many people does your company work with?
50+
How did you find this provider?
A directory of outsourcing companies
Why did you choose to work with them?
High ratings or positive reviews
Good value for cost
RESULTS & FEEDBACK
What are the results or deliverables of this partnership that demonstrate progress or success?
We see success in the bottom line, but their work is suffering.
How does your team communicate with this service provider?
Virtual Meetings
Project Management platform
What did you find most impressive or unique about this company?
That they work all hours and do no outbound calls
RATINGS
3.5
Quality
3.5
Service & Deliverables
Schedule
3.5
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
3.5
NPS
Showing 1-1 of
1 Reviews
Locations (1)
Plot No.85, Road No. 9, KIADB IT Park, Mahadeva Kodigehalli, KarnatakaKondenahalli, India562149
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