Name: From Telecom
Address: Immeuble Tafoukt, Rue Bir Anzarane, Dcheira, Agadir, Morocco, 80000, MA
Telephone: +2120673274116
Price range: $25 - $49
Rating: 5.0

Solutions Engineered, Support Always Ready

Founded in 2014 and based in Agadir, Morocco, FromTelecom is a leading provider of IT service management.

Our team consists of individuals with a diverse range of skills and extensive experience in IT services. From talented software developers and system architects to skilled technicians and IT help desk support, each member brings a unique perspective and expertise to the table.

Min project size
$1,000+
Hourly rate
$25 - $49 / hr
Employees
10 - 49
Locations
Agadir, Morocco
Year founded
Founded 2014

Service Lines

Cybersecurity: 40%
IoT Development: 40%
Generative AI: 10%
IT Managed Services: 10%

Select Focus Area

AI Expertise

Chatbots & Conversational AI: 50%
Machine Learning: 50%

Cybersecurity focus

Breach Detection & Incident Response: 25%
Cybersecurity Consulting: 25%
Digital Forensics & Auditing: 25%
Vulnerability Management: 25%

Cybersecurity Technologies

Auth0: 20%
JumpCloud: 20%
LogMeIn: 20%
OneLogin: 20%
SecureAuth: 20%

Generative AI Focus

AI Code Generation: 25%
AI Image Generation: 25%
AI Speech Generation: 25%
AI Text Generation: 25%

IT Managed Services Focus

Help desk: 20%
Disaster Recovery: 10%
Governance & Compliance Assessments: 10%
Managed Hosting Services: 10%
Managed Software Application & Solutions: 10%
Other IT managed services: 10%
Software Evaluation: 10%
Software Expert Witness: 10%
Website Maintenance: 10%

Industries

Supply Chain, Logistics, and Transport: 20%
Automotive: 15%
Manufacturing: 15%
Business services: 10%
GPS, Navigation & GIS: 10%
Information technology: 10%
Medical: 10%
Other industries: 10%

Clients

Small Business (<$10M): 50%
Midmarket ($10M - $1B): 35%
Enterprise (>$1B): 15%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $25 - $49 /hr

Rating for cost 5 /5

What Clients Have Said

From Telecom is praised for its budget-friendly pricing and good value for cost across various projects. Clients consistently highlight the company's responsiveness and the quality of service, with teams ranging from 2-10 employees managing diverse IT and marketing tasks efficiently.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 10 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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From Telecom Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Positive Client Relationships

Clients appreciated From Telecom's professional, patient, and polite interactions. The team built strong relationships with clients, enhancing overall satisfaction.
No Major Areas for Improvement

Most clients did not identify any significant areas for improvement, indicating overall satisfaction with From Telecom's services. However, one review suggested a more exploratory process to better understand client needs.
Effective Project Management

From Telecom demonstrated strong project management skills, consistently delivering items on time and maintaining open communication channels with clients.
Customer-Centric Approach

From Telecom was noted for their client-centric attitude, taking pride in helping clients as if they were part of their own company. This approach was highly valued by the clients.
Technical Expertise and Risk Mitigation

Clients were impressed by From Telecom's technical expertise and their ability to mitigate risks effectively. The team was knowledgeable and up-to-date with industry standards.

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From Telecom Reviews

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IT Managed Services
Less than $10,000
Jan. - July 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The work was excellent, and everything was delivered on time."

Jun 26, 2024

Executive, Morocco Business Advisors

Anonymous

Other industries
Morocco
51-200 Employees
Online Review
Verified

From Telecom provided managed IT services for a business consulting firm. They maintained the network, managed the helpdesk, and updated security systems.

From Telecom delivered quality work that met all expectations. They completed tasks on time and communicated well through in-person, virtual, and email meetings. They were swift and had updated knowledge bases.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of Business Advisor

Describe what your company does in a single sentence.

Morocco Business Advisors help entrepreneurs to start the business in Morocco

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?

HelpDesk
Networking

SOLUTION

How did you find From Telecom?

Online Search
Referral

Why did you select From Telecom over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from From Telecom were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FromTelecom is a contracted IT solutions provider, supporting 15–20 different systems. Among other responsibilities, they maintain the network, manage the helpdesk, and update the security systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were already working with my company when I was hired, but we did have to renew the contract for a system admin project.

We figured out the scope, and then they put together a proposal.

Once we accepted that, we went forward with the partnership.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quality has never been an issue. The work was excellent, and everything was delivered on time.

What was your primary form of communication with From Telecom?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They clearly keep their knowledge bases up to date. It never feels lie we’re starting from scratch. They’re already up to speed on everything.

Are there any areas for improvement or something From Telecom could have done differently?

I’d recommend an exploratory process, so FromTelecom can get a better idea of your needs.

The more they know, the better they can help.

RATINGS

5.0

IT Managed Services
Managed Software Application & Solutions
+1
Less than $10,000
Jan. - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their work consistently maintains high accuracy and quality."

Jun 5, 2024

Director, Tourism Company

Anonymous

Supply Chain, Logistics, and Transport
Weener, Germany
1-10 Employees
Online Review
Verified

From Telecom provided IT managed and help desk services for a tourism company. The team was tasked with offering on- and off-site support, as well as administrating and managing the client's software security.

From Telecom promptly resolved the client's IT issues, helping them streamline their operations. The team demonstrated efficient collaboration and exhibited a remarkable client-centric attitude. Their proficiency, quality work, and understanding approach were commendable

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of a Tourism Company

Describe what your company does in a single sentence.

Tourism Activity

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?

Managed IT & Help Desk Services

SOLUTION

How did you find From Telecom?

Referral
Linkedin

Why did you select From Telecom over others?

Close to my geographic location
Pricing fits our budget
Referred to me
Company values aligned

How many teammates from From Telecom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FromTelecom provides managed IT services for our company. FromTelecom provides on-site and off-site support through their ticketing platform, administrates and manages software security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FromTelecom resolves IT issues quickly and has helped us streamline our operations tremendously, which has been very beneficial for our company. FromTelecom's team is highly proficient, and if they don't have an answer to my issue, they collaborate to come up with a resolution for us. Their work consistently maintains high accuracy and quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our support tickets have different Level : Level 1, Level 2 and Level 3, FromTelecom Company provide only Level1 and Level 2, but Level 3 our team provide it

What was your primary form of communication with From Telecom?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with FromTelecom's ability to understanding. The team takes as much pride in helping us as if they were actual employees of our company.

Are there any areas for improvement or something From Telecom could have done differently?

There isn't a negative thing I can say about fromTelecom, they did all the best to resolves issues and look for good team with experices

RATINGS

5.0

Custom Software Development
Less than $10,000
Sep. - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The FT-GPS platform is not only highly advanced, offering real-time fuel tracking and fleet management."

Oct 19, 2024

Director, Transport Company

Schmitt Michel

Supply Chain, Logistics, and Transport
Morocco
11-50 Employees
Online Review

From Telecom provides a transport company with a platform that allows them to track fuel consumption in real time. The team's platform also enables the client to manage their fleet.

Thanks to From Telecom's efforts, the client has seen a 12% decrease in fuel theft and a 10% reduction in vehicle downtime. The team has provided regular updates during the project and is available to address the client's questions and concerns. From Telecom's solution is advanced and customizable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of a transport company

Describe what your company does in a single sentence.

Our company rents tourist transport vehicles. We have 1,500 comfortable vehicles of different brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?

Fuel consumption

SOLUTION

How did you find From Telecom?

Online Search
Clutch Site

Why did you select From Telecom over others?

Pricing fit our budget
Company values aligned

How many teammates from From Telecom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FromTelecom provided us with a platform called FT-GPS®, which allows us to manage our fleet and track fuel consumption in real time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With FT-GPS, we were able to monitor fuel consumption in real time, leading to a 12% decrease in fuel theft and unauthorized usage.

Real-time data and alerts reduced vehicle downtime by 10%, allowing us to complete more trips within the same time frame.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FT-GPS’s project management was excellent. They provided regular updates and were always available to address our questions or concerns.

What was your primary form of communication with From Telecom?

Email or Messaging App

What did you find most impressive or unique about this company?

The FT-GPS platform is not only highly advanced, offering real-time fuel tracking and fleet management, but it's also easy to use and customize to our needs.

Are there any areas for improvement or something From Telecom could have done differently?

They offering more advanced customization options in the dashboard could enhance the user experience.

RATINGS

5.0

Search Engine Optimization Social Media Marketing
Less than $10,000
Jan. - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I highly recommend their outstanding services to anyone looking to enhance their business and achieve swift success."

Jul 31, 2024

Director, Travel Company

Anonymous

Business services
Morocco
1-10 Employees
Online Review
Verified

From Telecom was hired by a travel company to optimize their customers' product listings on their platform. They were also tasked with developing social media strategies and managing the client's SEO efforts.

From Telecom successfully optimized the client's product listings, boosting their online presence, Google rankings, and sales. The team responded to messages and concerns and addressed issues promptly. Their top-notch, reliable marketing expertise and results were highlights of the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of a travel company

Describe what your company does in a single sentence.

Our company provids the Best Experiences , Sightseeing tours in Morocco and tour packages

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?

SEO & Social Media Marketing

SOLUTION

How did you find From Telecom?

Online Search
Referral
Clutch Site

Why did you select From Telecom over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Referred to me

How many teammates from From Telecom were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fromtelecom handled: optimizing the client's product listings in our platform, manages SEO & Keyword , and plans social media strategies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FromTelecom helped get our platform up and running and optimized my product listings. Their expertise boosted our online presence in Google and increasing our sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Whether I call or text by whatsapp only, they respond promptly, ensuring my plateform always up.

What was your primary form of communication with From Telecom?

Email or Messaging App

What did you find most impressive or unique about this company?

I highly recommend their outstanding services to anyone looking to enhance their business and achieve swift success.

Are there any areas for improvement or something From Telecom could have done differently?

There’s nothing all was good .

RATINGS

5.0

IT Managed Services
Less than $10,000
Jan. - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm impressed with From Telecom's ability to understand issues and fix them quickly."

Jul 22, 2024

CEO, Awyid Company

Anonymous

Food & Beverage
Morocco
11-50 Employees
Online Review
Verified

From Telecom handles managed IT services for a meal delivery service. Their work mainly involves providing helpdesk support for the company's customers.

The client has been pleased with From Telecom's services, particularly with their ability to resolve IT issues swiftly. Moreover, the team is very consistent in terms of meeting deadlines. They're also quick to understand problems, which the client has been truly impressed with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Awyid Company

Describe what your company does in a single sentence.

awyid is a provids meal delivery for ready-to-go, healthy breakfast and light lunches in Morocco

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?

Ticketing support

SOLUTION

How did you find From Telecom?

Online Search
Referral

Why did you select From Telecom over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from From Telecom were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This company provids us a helpdesk support for our clients

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FromTelecom resolves IT issues quickly , they replay and fix clients issues ticketing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FromTelecom handle all support on time and no problems with timing

What was your primary form of communication with From Telecom?

Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with From Telecom's ability to understand issues and fix them quickly.

Are there any areas for improvement or something From Telecom could have done differently?

There isn't a negative thing I can say about fromTelecom

RATINGS

5.0

IT Managed Services
Less than $10,000
Mar. - June 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team took as much pride in helping us as if they were actual employees of our company."

Jul 5, 2024

CEO, Agadir Ausflug Company

Anonymous

Advertising & marketing
Morocco
11-50 Employees
Online Review

From Telecom provided help desk support for a travel agency. The team was responsible for IT services, backroom integration, and security management.

From Telecom managed the client's high-tiered technological needs remotely, much to their satisfaction. The team was highly receptive to the project's needs, and internal stakeholders were particularly impressed with the service provider's technical expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Agadir Ausflug Company

Describe what your company does in a single sentence.

Agadir Ausflug Company is a leader travel agancy in Morocco

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?
Help Desk Support

SOLUTION

How did you find From Telecom?

Referral
Clutch Site

Why did you select From Telecom over others?

Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned

How many teammates from From Telecom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fromtelecom handles all managed IT needs, including help desk, backroom, and managed security work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We needed an IT-managed service provider to manage our company's high-tiered technological needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FromTelecom manages around 90% of our IT support remotely on time, and there are some cases where the team needs to come to our location to install software or provide on-site maintenance.

What was your primary form of communication with From Telecom?

Virtual Meeting

What did you find most impressive or unique about this company?

FromTelecom provides help desk support through their ticketing platform, where we can submit support tickets with different priorities.

Are there any areas for improvement or something From Telecom could have done differently?

I'm impressed with FromTelecom's ability to be receptive and understanding. The team took as much pride in helping us as if they were actual employees of our company.

RATINGS

5.0

Cybersecurity IT Managed Services
Less than $10,000
Apr. - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They go with the flow of the project, doing what we ask them to do."

Jun 27, 2024

SEO, Deserti Souss

Desrtica

Hospitality & leisure
Morocco
11-50 Employees
Online Review

From Telecom provides ongoing managed IT services for a travel agency. They handle tickets, make hardware recommendations, set up firewalls, and reboot laptops and desktops.

The client is happy with From Telecom's service; the team is available, responsive, and personally involved in the tasks. Moreover, they take responsibility and accountability for their work. They meet deadlines, communicate well, and provide total transparency over the tickets they solve.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the SEO of Deserti Souss

Describe what your company does in a single sentence.

Desertica Tours is a Travel Agence Company in agadir City

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?

Ticketing
firewalls

SOLUTION

How did you find From Telecom?

Online Search
Referral

Why did you select From Telecom over others?

Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from From Telecom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FromTelecom provides ongoing IT services. Their work includes handling audio, making hardware recommendations, setting up firewalls, and rebooting laptops and desktops. The team is also in charge of tickets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have weekly meetings to go over tickets and any other issues. The team is available and responsive. When necessary, FromTelecom is personally involved in tasks.
They give us what we need on time, taking responsibility and accountability for their tasks.
FromTelecom makes proper deadline estimates, gives itemized invoices, and is very communicative.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FromTelecom does pretty well. Through the system, we were able to see metrics such as how many tickets were still open and how many had been closed.

What was your primary form of communication with From Telecom?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They go with the flow of the project, doing what we ask them to do.
If they don’t have something we need, they come up with that feature for us.

Are there any areas for improvement or something From Telecom could have done differently?

Share the pain points immediately. If there’s an issue, share that with them, and don’t let it go on. They can only work on it if they’re made aware of it.

RATINGS

5.0

IT Managed Services
Less than $10,000
Jan. - Apr. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Overall, the quality of their work is excellent."

Jun 13, 2024

Director, Car Rental Company

Anonymous

Automotive
Morocco
11-50 Employees
Online Review
Verified

From Telecom acted as an outsourced IT support partner for a car rental company. The team handled hardware and software maintenance and conducted remote troubleshooting for the company's clients.

From Telecom has consistently closed at least 93 customer tickets per day, meeting the client's expectations. By maintaining an open line of communication, the team managed tasks efficiently and kept everyone on the same page. They were also patient, professional, and respectful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of an automotive company

Describe what your company does in a single sentence.

Rental cars provide multi cars with best price

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?

IT Support Service

SOLUTION

How did you find From Telecom?

Online Search
Referral
Clutch Site

Why did you select From Telecom over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from From Telecom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FromTelecom provides ongoing customer service outsourcing services for a rental cars software and computers. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We request a quota of 93 ticket closures a day, and FromTelecom always comes close to or exceeds the quota every week. Overall, the quality of their work is excellent; they’re great with our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Keep an open line of communication with the management team and technicians.

What was your primary form of communication with From Telecom?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.

Are there any areas for improvement or something From Telecom could have done differently?

They’re patient, professional, and polite.

RATINGS

5.0

Digital Engineering IT Managed Services
Governance & Compliance Assessments
+3
$10,000 to $49,999
Aug. 2023 - Dec. 2033

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were able to provide the best service and deliverables at the best time."

Jun 8, 2024

Executive, Almogar.TV

Anonymous

Telecommunications
Doha, Qatar
11-50 Employees
Online Review
Verified

From Telecom provides managed IT services for a telecommunications company. The team has set up new servers, migrated the client's systems to a new hosting platform, and offered help desk support.

From Telecom have understood the client's critical business operations to provide the best service and deliverables on time. From Telecom's technical expertise and risk-mitigation ability have been noteworthy strengths during the project. The team communicates via in-person meetings and messages.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of Almgar.TV

Describe what your company does in a single sentence.

Our company provids TV and radio products and services like installation and support

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?

Managed IT Services for Radio Software

SOLUTION

How did you find From Telecom?

Online Search
Referral

Why did you select From Telecom over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from From Telecom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FromTelecom provided managed IT services for a Almogar.TV. They helped the client migrate to a new hosting platform and create brand new servers and provide HelpDesk Support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FromTelecom understood how critical business operations were, and they were able to provide the best service and deliverables at the best time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FromTelecom provids service at time

What was your primary form of communication with From Telecom?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

FromTelecom had many strengths, but the biggest ones were their technical expertise and ability to mitigate risks.

Are there any areas for improvement or something From Telecom could have done differently?

I can’t find anything that they need to improve on.

RATINGS

5.0

Digital Engineering IT Managed Services
Disaster Recovery
+5
Less than $10,000
Apr. - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They clearly keep their knowledge bases up to date."

Jun 6, 2024

CEO, Anna & Layla Travel

Anonymous

Other industries
Agadir, Morocco
1-10 Employees
Online Review

From Telecom provides IT support and digital engineering services for a tourism services company. The team is responsible for hardware configuration, network server management, and software and equipment optimization.

From Telecom’s has been able to resolve issues and maintain the client's operational performance. The team is highly responsive, and internal stakeholders are particularly impressed with the service provider's vast technical expertise and agility.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Anna & Layla Travel

Describe what your company does in a single sentence.

Our company provid a Toursim activities and services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire From Telecom to accomplish?

Managed IT Services
Help Desk Services

SOLUTION

How did you find From Telecom?

Online Search
Referral

Why did you select From Telecom over others?

Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned

How many teammates from From Telecom were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FromTelcom provides basic IT support service. So far, the team has assisted with computer problems, our software, our server VPS and other equipment issues .

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quality has never been an issue. The work is very good and everything is delivered on time. I have access to the helpdesk queue, and our employees use their service all the time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The quick response time was impressive.

What was your primary form of communication with From Telecom?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They clearly keep their knowledge bases up to date. It never feels lie we’re starting from scratch. They’re already up to speed on everything.

Are there any areas for improvement or something From Telecom could have done differently?

I’d recommend an exploratory process, so FromTelcom can get a better idea of your needs. The more they know, the better they can help.

RATINGS

5.0

Showing 1-10 of 10 Reviews

Locations (1)

Immeuble Tafoukt, Rue Bir Anzarane, Dcheira Agadir, Morocco 80000

6 - 9

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Reviews

From Telecom Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Positive Client Relationships

No Major Areas for Improvement

Effective Project Management

Customer-Centric Approach

Technical Expertise and Risk Mitigation

Reviews mentioning:

From Telecom Reviews

IT Managed Services for Business Consulting Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed & Help Desk Services for Tourism Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Development for Transport Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

SEO & Social Media Marketing for Travel Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services for Meal Delivery Service

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Help Desk Support for Travel Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Travel Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services for Car Rental Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Telecommunications Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Engineering & IT Services for Tourism Services Company

BACKGROUND