tectera

BACKGROUND

Please describe your company and position.

I am the Director of Chairfactory.lk

Describe what your company does in a single sentence.

Office Furniture Distributor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?
E-Commerce website purchases

SOLUTION

How did you find tectera?

Online Search

Why did you select tectera over others?

High ratings

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building a website of chairfactory.lk

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Easy to reach for any problems

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they did deliver on time, they were able to help immediately if the website needed to be updated or any issues of regarding how it works

What was your primary form of communication with tectera?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Easy to interact with 

Are there any areas for improvement or something tectera could have done differently?

Everything went well for us.

BACKGROUND

Please describe your company and position.

I am the Practice Manager of Burgundy Street Family Medical

Describe what your company does in a single sentence.

We are a medical clinic. We provide high quality medical care that is friendly, convenient and professional.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• Create a new website

SOLUTION

How did you find tectera?

Other

Why did you select tectera over others?

Good value for cost

How many teammates from tectera were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We were after revamping our old website and wanted a new fresh look with simple navigations for patients for browse the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything is much easier/simpler to navigate from patient's point of view

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There is a time difference since we are located in different countries. However, they would handle requests as soon as it has been acknowledged.

What was your primary form of communication with tectera?

Email or Messaging App

What did you find most impressive or unique about this company?

Their prompt delivery of requests was impressive.

Are there any areas for improvement or something tectera could have done differently?

Not really

BACKGROUND

Please describe your company and position.

I am the Owner of Lavender and Luxe Cleaning Services

Describe what your company does in a single sentence.

Our company specializes in residential cleaning, commercial cleaning, and Airbnb property cleaning in the Thunder Bay area of Ontario.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• Develop the company website

SOLUTION

How did you find tectera?

Online Search

Why did you select tectera over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tectera was responsible for the development of my website, providing a fully functional and responsive design tailored to my specific needs. They offered expert advice on the website's design, ensuring it was both aesthetically pleasing and aligned with the latest best practices in user experience.

Additionally, Tectera provided comprehensive training to equip me with the skills needed to manage and update the site effectively. To ensure ongoing website performance and security, they also included a detailed maintenance agreement, covering regular updates, security monitoring, and continuous support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include the successful launch of a fully functional and responsive website that meets all specified design and functionality requirements. The website's performance metrics, such as loading speed, user engagement, and accessibility, have met or exceeded expectations.

Additionally, the comprehensive training provided has enabled me to manage and update the site independently, leading to efficient content management. The ongoing maintenance agreement has ensured consistent website uptime, regular updates, and enhanced security, contributing to the overall success and reliability of the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tectera's project management was highly efficient and well-organized. They consistently delivered all project milestones on time, adhering to the agreed-upon schedule without any delays. The team was responsive to my needs throughout the project, promptly addressing any questions or concerns I had.

Their proactive communication and willingness to accommodate my preferences ensured that the project ran smoothly from start to finish. Overall, Tectera demonstrated excellent project management skills, balancing timely delivery with a high level of responsiveness and customer care.

What was your primary form of communication with tectera?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Tectera was their ability to provide tailored solutions that perfectly matched my needs. Their approach was not just about delivering a product but about offering comprehensive solutions that addressed every aspect of the project. Additionally, their staff was exceptionally friendly and approachable, making the entire experience enjoyable and stress-free. Their combination of technical expertise and a customer-centric attitude truly sets them apart.

Are there any areas for improvement or something tectera could have done differently?

In relation to my project, there are no areas for improvement. Everything went very well, and I was completely satisfied with the results. Tectera delivered on all aspects of the project, meeting my expectations in every way.

BACKGROUND

Please describe your company and position.

I am the Director of Euphoria Colombo (Pvt) Ltd

Describe what your company does in a single sentence.

A costume jewellery and accessory store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• Easy search function
• To develop an user-friendly website
• Streamline orders

SOLUTION

How did you find tectera?

• Online Search
• Referral

Why did you select tectera over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wanted an easy-to-use professional e-commerce website that could feature 300+ products. Aesthetics and customisability mattered to us. We wanted a website with a home page that covered the different categories, search function and an easy check out page that offered multiple payment methods.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Site was ready within a month of working on it. 
• Orders increased once customers got used to the site (within a week). 
• Customer feedback was positive on use of site. 
• Our team found the backend easy to navigate and coordinate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was delivered on time. A WhatsApp group was created so that any issues could be handled quickly and updated easily.

What was your primary form of communication with tectera?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Easy to work with, efficient and smooth.

Are there any areas for improvement or something tectera could have done differently?

All good. We are happy with their work.

BACKGROUND

Please describe your company and position.

I am the CEO of Climata

Describe what your company does in a single sentence.

Corporate sustainability

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• Quick response
• Great team

SOLUTION

How did you find tectera?

Online Search

Why did you select tectera over others?

• Great culture fit
• Good value for cost

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tectera was able to deliver the project within two weeks and the service was great!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have gotten so many good reviews about our website from our stakeholders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they were able to deliver the project on time. Team was very supportive

What was your primary form of communication with tectera?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quick response

Are there any areas for improvement or something tectera could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director of an automotive company

Describe what your company does in a single sentence.

Our company provides car rental services, offering a wide range of vehicles to meet various transportation needs and ensure a convenient and hassle-free travel experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• Optimization
• SEO
• PPC

SOLUTION

How did you find tectera?

Online Search

Why did you select tectera over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our website had to be redesigned and optimized so we had to seek service from Tectra further we wanted SEO and SMM package as well

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Based on their report our website traffic has significantly increased.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time. They always provided us with the status update.

What was your primary form of communication with tectera?

Virtual Meeting

What did you find most impressive or unique about this company?

Their communication is impressive. They always respond on time; they get back to me before I ask for an update.

Are there any areas for improvement or something tectera could have done differently?

No

BACKGROUND

Please describe your company and position.

I'm an executive at DNR TRANSFER

Describe what your company does in a single sentence.

We are an executive airport transfer and chauffeur company based in United Kingdom. We offer all sort of services for the right client.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• website
• Business management
• Advice
• SEO
• Marketing

SOLUTION

How did you find tectera?

Referral

Why did you select tectera over others?

Referred to me

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• the main is to have a quality bookings

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 100%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Initially there were bit of delay in communication but seems to over come now. Communication well now.

What was your primary form of communication with tectera?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their explanations.

Are there any areas for improvement or something tectera could have done differently?

We are still ongoing project

BACKGROUND

Please describe your company and position.

I am the Director of Super Vitamins

Describe what your company does in a single sentence.

Retail a range of health products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• Create a good looking, functional website

SOLUTION

How did you find tectera?

Referral

Why did you select tectera over others?

• High ratings
• Referred to me

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The aim here, was to create a easy to use website, where customers can order their desired health products. The website needed to contain a lot of information, ranging from facts about the company all the way to the actual products. To put it simply, the idea was a simple to navigate e-commerce site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I received regular updates about how the website was going, and what I needed to help the project to keep moving forward. I was then able to view the website and see if anything needed to change, as well as following the progress in real time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was superb. My needs were definitely fulfilled, as the website was constantly being adjusted to my preferences. They always did this at a rapid pace.

What was your primary form of communication with tectera?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The members of the team were very friendly and always willing to help. I had multiple questions throughout the journey, and everyone was able to answer my questions so that I could understand what was actually happening. The customer service was excellent - something that you don't really find nowadays.

Are there any areas for improvement or something tectera could have done differently?

Everything seemed perfect!

BACKGROUND

Please describe your company and your position there.

I'm a Business Development Executive at Voigue Pty. Voigue is the No1 outsourcing company in Sri Lanka. We handle projects from Australian Clients and building our way up as a team to be the best of best.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tectera, and what were your goals?

Our website was created in 2021 and had been dragging to amend the changes. Since we didn't have a in house developer we hired the Tectera team to build our website. There were a lot of changes to be made in our new website, Tectera team did an amazing job recreating a fashion store website out of scratch.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on the web near our area and got the team to send us a quotation. Based on their past projects and designs we selected the team to take the initative.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a meeting with the team and jotting down the points that needs to be done. We requested the team to rebuild the website from contents, banners, categories to fonts. They changed every section of the website according to our requirements.

How many people from the vendor's team worked, aith you, and what were their positions?

A project manager and two other developers worked with us meeting all our requirements giving full coordination to the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just launched the website and the outcomes are looking great. We believe that we can improve in a massive rate in future.

Describe their project management style, including communication tools and timeliness.

We had daily chats and meetings with their project coordinator where we could raise our amendments daily.

What did you find most impressive or unique about this company?

They provided us a professional looking website. I and my team has never done wordpress before. However, I really appreciate the Tectera team allocating time to teach us to do the amendments in future.

Are there any areas for improvement or something they could have done differently?

No, the team was perfect! I appreciated their fullest coordination throughout the project.

BACKGROUND

Please describe your company and your position there.

An educational institute that provides online education to students across the globe. I'm a coordinator / teacher at the institute.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tectera, and what were your goals?

We hired Tectera to develop a website that can provide educational resources as well as tutoring services to students. Our goal was to reach a large audience of students worldwide.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and selected this vendor based on the past projects as well as Google reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started off with a meeting to discuss the layout of the website and a few follow up meetings with the developer to discuss alteration. The website was developed using WordPress.

How many people from the vendor's team worked with you, and what were their positions?

We had two projects managers and a developer who responds promptly to all our queries.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our students found the website very user friendly, this helped them to navigate and download papers easily.

Describe their project management style, including communication tools and timeliness.

We were able to communicate with the team via WhatsApp and zoom. They assisted us promptly with our queries and alterations.

What did you find most impressive or unique about this company?

They patiently explained how content should be uploaded to the website. Their quick responses to our WhatsApp messages.

Are there any areas for improvement or something they could have done differently?

I think they did a superb job!!!