Web Development
Other app platform
Confidential
Jan. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

“There is nothing that their exceptionally creative team can’t achieve.”

Oct 15, 2018

CEO, Uniqueadvertising4sure

Sheila Coplin

Advertising & marketing
Sumter, South Carolina
1-10 Employees
Phone Interview
Verified

Techsmart Solutions redesigned a website and integrated a secure payment processor on the platform. They also reprogrammed back-office software and organized the membership structure.

They were only required to build functional platforms, but they managed to generate a large audience with their incredible work. Techsmart Solutions fully-absorbed the project’s goals and added their distinct taste to produce amazing results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of UniqueAdvertising4Sure, a digital advertising platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techsmart Solutions?

Our website was outdated, and our back-office software was prone to bugs and difficult to navigate. We needed a talented developer to help us redesign both platforms.

SOLUTION

What was the scope of their involvement?

The back-office software required the most work. One of the most prominent features that Techsmart Solutions developed was a tree diagram that allows admin users to monitor all of the users hosted under their account; this enables members to track funds earned from recruitment and report service tickets for missing accounts. The web redesign was fairly simple. They integrated Stripe, an online payment processing system, and configured it so that accounts are automatically created after payment. Currently, their focus is on routine maintenance and support.

What is the team composition?

I only interact with their owner, but he delegates the work to a much larger team of programmers.

How did you come to work with Techsmart Solutions?

We discovered them while searching for web developers on Upwork. After viewing their portfolio, we were confident that they could help us with our website.

What is the status of this engagement?

Development began in 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched our new platform less than 10 months ago, but we’ve already seen our membership increase from 600 to 6,000 users. Without Techsmart Solutions, we wouldn’t be able to cultivate or sustain the rapid growth.

How did Techsmart Solutions perform from a project management standpoint?

We’re located in different time zones, but that doesn’t hinder them from responding to our needs. I can’t think of any problems that we’ve had with them, because they work extremely hard to help us succeed.

What did you find most impressive about them?

There is nothing that their exceptionally creative team can’t achieve. Techsmart Solutions delivers high-quality results that we didn’t believe were possible.

Are there any areas they could improve?

Having more flexible payment options would be helpful from a clients’ needs perspective.

Do you have any advice for potential customers?

Be honest about the budget and Techsmart Solutions will create a personalized solution that doesn’t sacrifice the quality of their work.

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