TECHMONARCH

BACKGROUND

Please describe your company and position.

I am the Director of Sapphire Software Solutions

Describe what your company does in a single sentence.

Sapphire Software Solutions is an ISO27001:2013 certified Web & Mobile App Development Company established in 2002. We offer a wide range of IT services and domain specific solutions to Enterprises, ISVs, Digital Agencies and Startups. Our devoted and passionate team delivers best industry practices combined with technology expertise and business domain knowledge to drive digital transformation. Our team having diverse skills with more than 22+ years of technology experience engaging with customers at deeper level to provide high-end technology solutions and innovations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHMONARCH to accomplish?

• Strengthen cybersecurity and threat response
• Reduce IT downtime and improve system efficiency
• 24/7 monitoring and management of IT infrastructure

SOLUTION

How did you find TECHMONARCH?

Referral

Why did you select TECHMONARCH over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TECHMONARCH were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechMonarch provided end-to-end IT management, including 24/7 monitoring, proactive issue resolution, and security management. Key deliverables included setting up a dedicated NOC team, optimizing server performance, implementing security patches, and ensuring seamless IT operations with minimal disruptions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We experienced a significant reduction in IT issues, faster resolution times, and improved system uptime. Security incidents were minimized due to proactive threat monitoring, and our IT team could focus on strategic projects instead of troubleshooting constant issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TechMonarch was highly responsive, with quick turnaround times for support requests. Their structured approach ensured smooth communication, and their team consistently met deadlines for issue resolution and scheduled maintenance.

What was your primary form of communication with TECHMONARCH?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to provide 24/7 IT support with a highly skilled team, proactive problem-solving approach, and cost-effective solutions without compromising quality.

Are there any areas for improvement or something TECHMONARCH could have done differently?

No improvements are required at this time. Everything has been handled well.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Microorbit Consulting Services INC

Describe what your company does in a single sentence.

We are pleased to introduce ourselves as Microorbit, a company specializing in outsourcing for IT-enabled services. Our team of experts is dedicated to providing customized solutions to meet the specific needs of our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHMONARCH to accomplish?

• To manage our IT infrastructure.
• We are buying all our IT products

SOLUTION

How did you find TECHMONARCH?

Referral

Why did you select TECHMONARCH over others?

• High ratings
• Good value for cost

How many teammates from TECHMONARCH were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Hardware and networking
• cyber security
• System setup as per client requesition, ect.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I wanted to take a moment to express my appreciation for the excellent services provided by our current IT vendor. Their team has consistently gone above and beyond to ensure our needs are met and any issues are promptly resolved. Their professionalism and expertise have been invaluable to our operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am pleased to report that their project management was exceptional. They consistently delivered items on time and were always responsive to our needs. They demonstrated a strong ability to effectively communicate and coordinate with all members of the team. Their proactive approach and attention to detail ensured the success of the project. Overall, I am very impressed with their project management skills and highly recommend them.

What was your primary form of communication with TECHMONARCH?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is always striving to push boundaries and come up with new, creative solutions. Additionally, TECHMONARCH's company culture is very positive, with an emphasis on collaboration and teamwork.

Are there any areas for improvement or something TECHMONARCH could have done differently?

We are satisfied with the way things have been progressing. We appreciate your efforts and hard work in delivering results. We hope that you will continue to deliver in a similar manner.

BACKGROUND

Please describe your company and position.

I am the Sr. IT Admin of Credify Technologies

Describe what your company does in a single sentence.

Fintech 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHMONARCH to accomplish?

• Enhanced Security
• Improved Performance and Reliability

SOLUTION

How did you find TECHMONARCH?

Referral

Why did you select TECHMONARCH over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed firewall to improve our security purpose. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved Network Performance, 
• Reduced Security Incidents

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Received bettet support other then, Also recived product on time. 

What was your primary form of communication with TECHMONARCH?

In-Person Meeting

What did you find most impressive or unique about this company?

They always provided us with positive support.

Are there any areas for improvement or something TECHMONARCH could have done differently?

allingn one resource for sold product to taken feedback.

BACKGROUND

Please describe your company and position.

I am the Sr. System Admin of Aerocraft Engineering (I) Pvt. Ltd

Describe what your company does in a single sentence.

Civil work

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHMONARCH to accomplish?

• Ensure regulatory compliance and risk management.
• Improve IT efficiency and productivity.
• Ensure 24/7 IT support and monitoring.

SOLUTION

How did you find TECHMONARCH?

Online Search

Why did you select TECHMONARCH over others?

Good value for cost

How many teammates from TECHMONARCH were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To manage our entire IT infrastructure, 24/7 monitoring and support, cybersecurity management, regular data backups, software updates, and maintenance and also to handle network management, troubleshoot any IT issues promptly, and ensure our systems are secure and running efficiently. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our IT efficiency and productivity have significantly improved, and we've experienced fewer downtimes and faster issue resolutions.  We now have predictable IT costs, and our internal team can focus more on strategic initiatives rather than routine IT maintenance. Overall, our operations are smoother, more secure, and more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good project management and on time delievery. 

What was your primary form of communication with TECHMONARCH?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Supportive staff and easy to communicate. 

Are there any areas for improvement or something TECHMONARCH could have done differently?

all good

BACKGROUND

Please describe your company and position.

I am the HR Executive of CodeTrade India Pvt Ltd

Describe what your company does in a single sentence.

CodeTrade India Pvt. Ltd. is a technology solutions company offering services including Enterprise Web Solution, E-commerce Development, App Development, CMS development, Odoo Customization and Integration, Custom ERP & CRM development, Open edX customization and implementation, and Source Code selling. 

We pride ourselves in offering quality global standards for businesses and building valuable long-term relationships with our clients. Our team of technology experts is determined to carve the future of technology and offer the best solutions for your business needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHMONARCH to accomplish?

• Streamline IT operations to boost efficiency.

SOLUTION

How did you find TECHMONARCH?

Referral

Why did you select TECHMONARCH over others?

Good value for cost

How many teammates from TECHMONARCH were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Proactive network monitoring. 
• Regular software updates and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved IT system efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have extensive experience in IT management.

What was your primary form of communication with TECHMONARCH?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TechMonarch truly empowered our IT capabilities.

Are there any areas for improvement or something TECHMONARCH could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the CEO of ISK Services

Describe what your company does in a single sentence.

Reselling Adhesive Coating Material for Pipes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHMONARCH to accomplish?

• Strengthen our cybersecurity infrastructure.
• Ensure compliance with industry security standards.
• Protect sensitive company data from cyber threats.

SOLUTION

How did you find TECHMONARCH?

• Online Search
• Referral

Why did you select TECHMONARCH over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from TECHMONARCH were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Implementation of advanced security protocols. 
• Regular security audits and assessments. 
• Employee cybersecurity training programs. 
• Real-time monitoring and threat detection. 
• Incident response planning and execution. 
• Enhancements to existing security measures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced incidence of security breaches. 
• Improved system resilience against attacks. 
• Enhanced employee awareness of cybersecurity practices. 
• Compliance with regulatory requirements.
• Faster response to security incidents. 
• Overall strengthened cyber defense.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always met deadlines.

What was your primary form of communication with TECHMONARCH?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TECHMONARCH exceeded our expectations with their proactive approach.

Are there any areas for improvement or something TECHMONARCH could have done differently?

None. 

BACKGROUND

Please describe your company and position.

I am the Manager of The DigiVerts

Describe what your company does in a single sentence.

Digital marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TECHMONARCH INFOCOM LLP to accomplish?

• Setting up our office
• Cloud system

SOLUTION

How did you find TECHMONARCH INFOCOM LLP?

Referral

Why did you select TECHMONARCH INFOCOM LLP over others?

• Pricing fit our budget
• Referred to me

How many teammates from TECHMONARCH INFOCOM LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us setting up our new office, system, cloud, security system, biometrics and so on.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All our systems were working properly at the end of the project, and our day to day operations were running smoothly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good management, their representative handled all the tasks and no extra load on us.

What was your primary form of communication with TECHMONARCH INFOCOM LLP?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They took care of all the setup on time so we were very satisfied with them.

Are there any areas for improvement or something TECHMONARCH INFOCOM LLP could have done differently?

I don't have anything to sayin this regards as we are satisfied with their work, as they deliver the what they promised on time.