TechLoom Global

BACKGROUND

Please describe your company and position.

I am the Manager of RADL ltd

Describe what your company does in a single sentence.

B2B SaaS Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechLoom Global to accomplish?

• App Devlopment

SOLUTION

How did you find TechLoom Global?

• Online Search
• Referral
• Clutch Site

Why did you select TechLoom Global over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from TechLoom Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechLoom augmented our team with three React developers for web app feature delivery, UI components, and technical debt reduction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Release frequency doubled and customer satisfaction scores improved by 18%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Developers were proactive, communicative, and consistently delivered high-quality code.

What was your primary form of communication with TechLoom Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to quickly understand our codebase and business logic was impressive.

Are there any areas for improvement or something TechLoom Global could have done differently?

More detailed handover documentation would be appreciated.

BACKGROUND

Please describe your company and position.

I am the CEO of a tech agency

Describe what your company does in a single sentence.

AI building Tech Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechLoom Global to accomplish?

• UX Design
• Web Development

SOLUTION

How did you find TechLoom Global?

• Online Search
• Referral

Why did you select TechLoom Global over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from TechLoom Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developed a custom customer analytics dashboard with end-to-end UI/UX design, backend data aggregation, interactive visualizations, and user role management. The team also provided user training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer engagement increased by 30% and internal reporting time dropped by 25%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All phases delivered on time with detailed progress reports and great rollout support.

What was your primary form of communication with TechLoom Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their comprehensive ownership and focus on user experience were remarkable.

Are there any areas for improvement or something TechLoom Global could have done differently?

The only thing I’d mention is perhaps more visual progress tracking for stakeholders.

BACKGROUND

Please describe your company and position.

I am the Founder of Azil's

Describe what your company does in a single sentence.

We  do eCommerce business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechLoom Global to accomplish?

• Digital Marketing

SOLUTION

How did you find TechLoom Global?

• Online Search
• Referral

Why did you select TechLoom Global over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from TechLoom Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechLoom’s SaaS sales resources helped us refine our outbound messaging, built targeted prospect lists, and ran LinkedIn outreach campaigns. They also provided call scripts and handled initial qualification calls.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our sales-qualified leads increased by 40% and our pipeline velocity improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was organized, tracked KPIs, and iterated quickly based on results.

What was your primary form of communication with TechLoom Global?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise in SaaS sales and ability to tailor messaging for our audience was impressive.

Are there any areas for improvement or something TechLoom Global could have done differently?

At times, it would have been helpful to have a single point of contact for escalations.

BACKGROUND

Please describe your company and position.

I am the CEO of RADL Ltd

Describe what your company does in a single sentence.

Real Estate Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechLoom Global to accomplish?

• Mobile App Development

SOLUTION

How did you find TechLoom Global?

• Online Search
• Referral

Why did you select TechLoom Global over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from TechLoom Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Four frontend and mobile app developers from TechLoom worked on feature development, UI/UX improvements, code reviews, and testing, participating in daily standups and sprint demos.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our mobile app MVP was delivered three weeks early, with 98% unit test coverage and zero critical bugs at launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agile project management was transparent and flexible, with timely updates and quick blocker resolution.

What was your primary form of communication with TechLoom Global?

Email or Messaging App

What did you find most impressive or unique about this company?

The quality of talent and smooth integration into our team culture stood out.

Are there any areas for improvement or something TechLoom Global could have done differently?

No areas for improvement; the entire engagement exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the CEO of Fexpro IT

Describe what your company does in a single sentence.

We are an IT agency based on Florida

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechLoom Global to accomplish?

• QA Automation

SOLUTION

How did you find TechLoom Global?

• Online Search
• Referral

Why did you select TechLoom Global over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from TechLoom Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechLoom provided QA automation specialists who built and maintained automated test suites, integrated with CI/CD, and trained our QA staff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Automated test coverage jumped from 35% to 90%, reducing manual QA workload and accelerating releases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was proactive, delivered ahead of schedule, and communicated clearly.

What was your primary form of communication with TechLoom Global?

Virtual Meeting

What did you find most impressive or unique about this company?

Their focus on knowledge transfer and process improvement was valuable.

Are there any areas for improvement or something TechLoom Global could have done differently?

Would appreciate more detailed test documentation for future reference.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Layeve Ltd

Describe what your company does in a single sentence.

Ecommerce Business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechLoom Global to accomplish?

• Digital Marketing

SOLUTION

How did you find TechLoom Global?

Referral

Why did you select TechLoom Global over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from TechLoom Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Engaged TechLoom for product strategy workshops, including market analysis, persona development, and feature prioritization. They delivered a detailed 12-month roadmap and stakeholder presentations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We launched two major features in Q1 and increased user engagement by 15%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Workshops were well-facilitated, milestones tracked, and feedback was always incorporated.

What was your primary form of communication with TechLoom Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their product leadership and ability to challenge assumptions constructively made a big difference.

Are there any areas for improvement or something TechLoom Global could have done differently?

More frequent check-ins during the roadmap execution phase could have enhanced alignment.

BACKGROUND

Please describe your company and position.

I am the CEO of Deal Mind AI

Describe what your company does in a single sentence.

Underwrite real estate deals for investors utilizing AI

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechLoom Global to accomplish?

• Creating and Launching an MVP

SOLUTION

How did you find TechLoom Global?

Online Search

Why did you select TechLoom Global over others?

• High ratings
• Pricing fit our budget
• Expertise

How many teammates from TechLoom Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Techloom Global came in and set a strategy session for us to execute our build. They provided staff augmentation for project management and managed the software dev team to product launch for our mvp.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A clear business requirements document, a product roadmap, and then a finalized working MVP.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were fantastic, always available and had great communication. They always responded in a timely manner.

What was your primary form of communication with TechLoom Global?

Virtual Meeting

What did you find most impressive or unique about this company?

Quality of there offshore resources and overall market and saas expertise 

Are there any areas for improvement or something TechLoom Global could have done differently?

Hiring staff could be more efficient in terms of finding the right fit for the positions we needed hired

BACKGROUND

Introduce your business and what you do there.

I’m one of the owners of Sky Vapors, a series of stores. We have 10 stores and are about to have 11 or 12 at the end of the year. We have small shops and walk-in cigar rooms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechLoom Global?

We had a lot of problems with inventory. We had a lot of products, and many inventory systems couldn’t handle them. We had nine stores and over 100,000 products.  We needed help to create an inventory system for all the stores that shared the same products.

SOLUTION

What was the scope of their involvement?

TechLoom Global developed an inventory system for our company. The team did everything from scratch. We went back and forth with stuff we wanted to improve and customize, especially for us. We wanted easier ways to put invoices in the system and make each invoice accurate, since we receive several invoices and orders weekly.

What is the team composition?

I worked with one person who talked to the management team.

How did you come to work with TechLoom Global?

A mutual friend knew about TechLoom Global. We set up a couple of meetings to see what they could do for us.

How much have you invested with them?

We spent between $70,000–$75,000.

What is the status of this engagement?

We worked together from July–October 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In general, we were nervous to go on this project because we weren’t very techie, and it sounded impossible to do in the beginning. As we worked together, our confidence went up, especially with every meeting. TechLoom Global made the process as simple and smooth as possible. 

Every time we saw a little detail, TechLoom Global fixed it right away. Entering purchasing orders and invoices in the system was much easier. The system was custom-made for our company, so it was the perfect site. Surprisingly, there weren’t any bugs or glitches. TechLoom Global was very professional and delivered high-quality work.

How did TechLoom Global perform from a project management standpoint?

Understanding how big the project was, TechLoom Global did great. The project ended about a week or two late, but the communication was clear. I knew what was happening. I don't like feeling lost in projects. If a project is delayed and I don't know what's happening, I don't like it. We communicate via email, Zoom, and phone calls.

What did you find most impressive about them?

TechLoom Global's communication was very good and clear. If it wasn’t for that, we wouldn’t have started the project. We were very nervous and didn’t know exactly what we wanted to do, but the team's communication made it very clear what we were going to do.

Are there any areas they could improve?

I can't think of anything TechLoom Global could improve; they were pretty good overall.

Do you have any advice for potential customers?

Expect a lot of talking to TechLoom Global. You have to be as clear and detailed as you can because it helps them a lot. The team is very clear with what they want and need, so that helps a lot.