Tech Squad Engineering

BACKGROUND

Please describe your company and position.

I am the CTO of a SaaS company

Describe what your company does in a single sentence.

Create a software that manages orders, menus and promotions for restaurant doing food delivery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tech Squad Engineering to accomplish?

• Automate various manual tasks that were previously done by our operators

SOLUTION

How did you find Tech Squad Engineering?

Referral

Why did you select Tech Squad Engineering over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Tech Squad Engineering were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Integration between our apps and hubspot 
• Automating data entry and data reading from google sheet, and slowly deprecating them 
• Automating our supply chain processes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A huge decrease in the time spent in many manual tasks. A decrease in errors due to manual data entry.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was initially very narrow scoped, but our needs evolved through time and tech squad helped us accordingly

What was your primary form of communication with Tech Squad Engineering?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The flexibility and agility they provided were impressive. This is exactly what we were looking for and other companies were unable to showcase this

Are there any areas for improvement or something Tech Squad Engineering could have done differently?

As the project was limited to 1 person and was not very long, we do not see any areas of improvement. The deliverable was on par with our standards