Tech Contributors

BACKGROUND

Please describe your company and position.

I am the Owner of Humsafar Cab

Describe what your company does in a single sentence.

Humsafar Cab is a Delhi-based taxi and cab service providing reliable sedan, SUV, tempo traveller, and bus rentals for local city rides, airport transfers, and outstation travel across North India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tech Contributors to accomplish?

• Rank the website on Google for local cab service keywords in Delhi to attract organic traffic.
• Generate direct customer inquiries and bookings through the website instead of relying solely on WhatsApp and word of mouth.
• Generate direct customer inquiries and bookings through the website instead of relying solely on WhatsApp and word of mouth.

SOLUTION

How did you find Tech Contributors?

Referral

Why did you select Tech Contributors over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Tech Contributors were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tech Contributors built our complete website from scratch using a fully custom WordPress theme. The project included custom website design, development of all service pages for sedan, SUV, tempo traveller, and bus rental services, and dedicated destination pages for outstation routes including Uttarakhand, Himachal Pradesh, Rajasthan, and more. They integrated WhatsApp for instant customer connect, built mobile responsive layouts, set up contact and inquiry forms, and handled all on-page SEO including meta titles, meta descriptions, and keyword optimised content. They also set up Google Search Console and submitted the site for indexing immediately after launch. The website ranked on Google for targeted local keywords within 30 days and we started receiving direct customer inquiries through the website shortly after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was indexed by Google within days of launch and we started ranking on the first page for multiple targeted keywords related to cab services in Delhi and outstation travel across North India. Within 30 days of launch, we began receiving direct customer inquiries through the website contact form and WhatsApp button — something that had never happened before as we had no online presence prior to this project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tech Contributors managed the entire project smoothly from start to finish. They delivered the website on time and kept us informed at every stage of the process. Whenever we had questions or requested changes, they responded quickly and made adjustments without any hassle. Their communication was clear and professional throughout — they explained everything in simple terms and never left us guessing about the progress. Overall the project management was excellent and we felt well supported from the initial discussion all the way through to the launch and beyond.

What was your primary form of communication with Tech Contributors?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was that they did not just build a website — they made sure it actually worked for our business. They handled everything from design and development to SEO and Google indexing, so we did not have to worry about any technical details ourselves. The fact that our website started ranking on Google and generating real customer inquiries within 30 days of launch was beyond our expectations. They treated our project with genuine care and attention, which made the whole experience very smooth and stress free.

Are there any areas for improvement or something Tech Contributors could have done differently?

Honestly there is not much to complain about. If anything, we would have liked a more detailed handover guide on how to manage and update the website content ourselves after launch. But overall the experience was very positive and the results speak for themselves.