Tech Bytes Reviews (1), Pricing, Services & Verified Ratings

Web Design Web Development
$10,000 to $49,999
Jan. 2013 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“We’ve gotten new customers from the website, which has more than paid for our investment in Tech Bytes.”

Dec 17, 2021

President, North Country Processing LLC

Michael Charls

Financial services
Cold Spring, Minnesota
1-10 Employees
Phone Interview
Verified

Tech Bytes is hosting the WordPress website they developed for a cashless payment processing company. They also add new functionalities when the client requests them or assist the client with implementation.

The client has received new customers from the site; the website has high traffic, and users report the site is easy to navigate. Tech Bytes utilizes LogMeIn, Zoom, and other communication tools for project management. They translate development jargon into accessible language for the client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president and owner of a cashless payment processing company in Minnesota.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech Bytes?

I knew nothing about website development, so I hired Tech Bytes to develop my company's website.

SOLUTION

What was the scope of their involvement?

Tech Bytes is hosting the website they developed for me in WordPress using PHP. They also add new functions when I request them or help guide me through adding them.

What is the team composition?

I work with Dustin (Owner).

How did you come to work with Tech Bytes?

I met Dustin about 10 years ago, and he’s been my go-to web developer for a while. So, he was the first person I reached out to when I needed this website developed.

How much have you invested with them?

I’ve invested around $20,000 with Tech Bytes.

What is the status of this engagement?

I began working with Tech Bytes in January 2013 and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I measure Tech Bytes’ success through website traffic and user response. Happily, there has been a lot of traffic to the site, and users find it very easy to navigate. We’ve gotten new customers from the website, which has more than paid for our investment in Tech Bytes.

How did Tech Bytes perform from a project management standpoint?

I give Tech Bytes five stars for their project management — we utilize LogMeIn for project collaboration. We communicate through email, phone calls, and text.

What did you find most impressive about them?

Tech Bytes has great project management — I don’t have any technical background, and they make it very easy for me to understand their work.

Are there any areas they could improve?

I don’t have anything for them to improve.

Do you have any advice for potential customers?

I’d advise customers to clearly explain what they want to the Tech Bytes team — they can handle any work, no matter how difficult.

RATINGS

5.0

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