What evidence can you share that demonstrates the impact of the engagement?
They put a gadget on the website that I had never thought of. For example, there are a lot of people visiting our website, and they created a contact form where the responses come to my email.
I’ve had really good responses from it—we get leads and it’s free. This feature has affected my business in a positive way. Also, our website stands out because of the graphics, pictures, and color combinations they used.
How did Targetiv perform from a project management standpoint?
Their project management style is very professional. I wrote my requirements down step-by-step, and they did the thinking and the creating part. They’re very helpful, and they provided guidance along the way.
What did you find most impressive about them?
I know my business and what our customers want. But, I’m not good at explaining it in a developer’s language. Despite this, they understood exactly what I wanted.
Are there any areas they could improve?
It’d be nice if they charged a little less. Otherwise, everything is perfect.
Do you have any advice for potential customers?
Go for it. Explain your requirements in your own words. They will be able to understand what you want. They have really great experience.
Internal stakeholders are pleased, and users have offered positive feedback about the website. The platform effectively differentiates stakeholders from competitors. The team provided relevant suggestions, implementing features that add value to the site.