Takumi Agency

BACKGROUND

Introduce your business and what you do there.

I’m a department coordinator at Estetikcentrum AB, a leading clinic in Malmö that offers plastic surgery, skincare, injections, massages, dental care, and health services with experts in each area for a safe and luxurious experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Taki Agency?

We needed help with website and webshop development.

SOLUTION

What was the scope of their involvement?

Takumi Agency has built our website, including themes, templates, and coding. The team also handles all of our requests, ranging from small to big tasks, like implementing a search function. Other features include a blog function, plugins, image carousels, fixing issues with booking, and product inventory sync.

What is the team composition?

We’ve worked with 2–5 teammates from Takumi Agency.

How did you come to work with Taki Agency?

My boss found them and had previously worked with them.

What is the status of this engagement?

We started working with them in September 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Takumi Agency, we now have a nice professional website and webshop that showcase our company in a much more professional manner. The website is also easy to manage and navigate, which makes it better for our customers. Since the launch, we’ve seen an increase in traffic, inquiries, and sales.

How did Taki Agency perform from a project management standpoint?

Takumi Agency has been very easy to work with and always delivers on time. We communicate via email and slack.

What did you find most impressive about them?

Takumi Agency makes no question feel like a dumb question and has been very thorough. I also like that they always explain what they’ve done and how we’ll proceed.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Co-founder of an agency

Describe what your company does in a single sentence.

Webflow and Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Takumi Agency to accomplish?

• Ongoing collaboration and support on various projects

SOLUTION

How did you find Takumi Agency?

Referral

Why did you select Takumi Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Takumi Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I highly recommend Takumi Agency for their exceptional work in supporting our WordPress and Webflow projects. They’ve helped us maintain and manage larger, more complex projects, including a custom booking system they developed and implemented from scratch on our client's website. Additionally, they’ve provided seamless integration between Webflow and external platforms like Cision.

Their team has also supported us with the maintenance of smaller WordPress projects. They are always fast, responsive, and solution-oriented, consistently going the extra mile to ensure everything runs smoothly. Their in-house expertise and dedicated team have been invaluable, and I can confidently say that Takumi Agency can handle anything you need assistance with.

Strongly recommend!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Improved Workflow:
   The custom booking system we implemented streamlined the entire booking process, making it much easier for the team to manage and for customers to use.
2. Enhanced User Experience:
   The integration of Webflow with Cision optimized the website's performance, leading to faster load times and a smoother browsing experience for visitors.
3. Increased Client Satisfaction:
   The new booking system and integrations made a noticeable impact on client satisfaction, as it was more intuitive and reliable, resulting in fewer issues and inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and responsive. They were always quick to reply on Slack and consistently met deadlines, addressing our needs promptly.

What was your primary form of communication with Takumi Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company is their strong technical skills and in-depth knowledge. They are highly solution-oriented, always finding effective ways to address challenges.

Are there any areas for improvement or something Takumi Agency could have done differently?

They addressed all of our needs effectively, and we didn't encounter any significant issues during the project.

BACKGROUND

Please describe your company and position.

I am the Senior Digital Marketing Manager of Nexoya

Describe what your company does in a single sentence.

Nexoya is a marketing analytics platform that uses AI to optimize multi-channel campaign budgets by aggregating data from platforms like Google, Meta, and LinkedIn, helping companies automate their marketing budget planning, cut costs, and increase return on ad spend.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Takumi Agency to accomplish?

• Develop new landing pages for marketing campaigns, optimize the website, modify existing pages.

SOLUTION

How did you find Takumi Agency?

Referral

Why did you select Takumi Agency over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Takumi Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes ongoing website maintenance, optimization of existing pages, and the creation of new pages to support our marketing and business goals. 
Key deliverables:

• Preparation of design mockups and iterations based on feedback
• Development and implementation of new website pages
• Web design support, including layout improvements and visual consistency
• Optimization of existing pages with a focus on improving Core Web Vitals and overall performance
• Ongoing website maintenance and technical support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a big improvement in Core Web Vitals - performance went from around 30 to over 70, accessibility from 89 to 96, and best practices hit 100. The team updated many existing pages and created 10+ new ones, making the whole site faster and more optimized. Takumi team always delivered on time (often even earlier!) and were super quick to help whenever we needed support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lazar and Filip have been extremely reliable - consistently delivering work on time or even ahead of schedule. They’re always quick to respond when we need support, and the collaboration has been smooth and professional. We really appreciate their proactive and dependable approach.

What was your primary form of communication with Takumi Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

What we’ve found most impressive is their mix of creativity, reliability, and flexibility. As a startup, things can change quickly - we often need fast turnarounds or help with last-minute ideas, and they’re always there to support us without hesitation. They’re proactive, quick to respond, and bring great ideas to the table, especially when it comes to design and brainstorming. On top of that, they’re genuinely great to work with - friendly, collaborative, and consistently delivering high-quality work. Working with professionals like Lazar and Filip is an absolute pleasure!

Are there any areas for improvement or something Takumi Agency could have done differently?

Nothing :)

BACKGROUND

Please describe your company and position.

I am the CEO of Signature Media

Describe what your company does in a single sentence.

Signature Media is a lead generation agency that caters to home service contractors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Takumi Agency to accomplish?

• Develop a Webflow App

SOLUTION

How did you find Takumi Agency?

Referral

Why did you select Takumi Agency over others?

• Great culture fit
• Company values aligned

How many teammates from Takumi Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Takumi helped bring our vision to life for a business intelligence and market research tool using various APIs to gather data from different sources and formulas to calculate the needed conclusions from that data. While the specifics of our project are confidential, Lazar and Filip at Takumi did an excellent job, understood my vision, met deadlines, and have provided exceptional support post-launch and have resolved bugs in an expedient manner. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Webflow app generates reports and insights that used to take our team 8-12 hours per report to generate due to the tedious nature of data collection and input. It also relieved our concerns about data entry errors in the manual process that could have skewed our end result.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Milestones were met on time, and they have been very responsive, always responding within 1 business day.

What was your primary form of communication with Takumi Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and pride in their work really shined. They wanted this project to be successful, and that reflected in the quality of work and commitment to its success.

Are there any areas for improvement or something Takumi Agency could have done differently?

I cannot think of anything right now. I am happy with the phase one of this project and am looking forward to phase 2.

BACKGROUND

Introduce your business and what you do there.

I'm the managing director and co-founder of Webnique, a full-service digital agency in Munich specializing in web design, SEO, and performance marketing. We help businesses improve their online presence and drive targeted traffic through tailored strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taki Agency to accomplish for Webnique?

We hired Takumi Agency for development.

SOLUTION

What was the scope of their involvement?

Takumi Agency provides ongoing development support for our marketplace and custom development needs. They've helped us develop an MVP and build it out.

What is the team composition?

We work with 2–5 teammates from Takumi Agency.

How did you come to work with Taki Agency?

We found them through an online search. We chose them over other options because their tech stack fit our needs.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with them in November 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Takumi Agency supports our projects from a technical point of view and always makes an effort to deliver good and reliable service. We constantly develop our products further with their help, including updates, new features, and improvements. The products are now stable and reliable.

How did Taki Agency perform from a project management standpoint?

We communicate via virtual meetings.

What did you find most impressive about them?

I'm impressed by the effort they put into satisfying us as clients and improving their service.

Are there any areas they could improve?

There are things they could improve on, but they fix them when we bring them up.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Bussalp GmbH, a mountain restaurant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Takumi Agency?

We needed to build a website for our restaurant.

SOLUTION

What was the scope of their involvement?

Takumi Agency designed and developed our website. The team created a clean design and implemented an online reservation system and an events page.

What is the team composition?

We worked with 2–5 teammates from Takumi Agency.

How did you come to work with Takumi Agency?

Someone referred Takumi Agency to us. We chose them over other options because they were a great culture fit.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from September–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw an increase in website visits and bookings through the online booking system.

How did Takumi Agency perform from a project management standpoint?

We had a slight delay, but it was due to a higher scope than we initially discussed.

What did you find most impressive about them?

Takumi Agency was very responsive. If I needed something, they reacted quickly, even outside office hours.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m the content manager of Watatu Travel, a company that designs responsible, educational, and immersive travel experiences in East and Southern Africa. We partner with local communities to offer memorable adventures that support environmental and community well-being.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Takumi Agency?

We needed help with our website.

SOLUTION

What was the scope of their involvement?

Takumi Agency has restructured our CMS and created new pages. The team has also optimized our content. So far, Takumi Agency has restructured our entire CMS and created some product pages.

What is the team composition?

We’ve worked with 2–5 teammates from Takumi Agency.

How did you come to work with Takumi Agency?

Takumi Agency was referred to me. I chose them because they had high ratings and were a great culture fit.

What is the status of this engagement?

We started working with Takumi Agency in September 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Takumi Agency has finished the pages and the new CMS structure. We’re still working on the results, but we aim to evaluate them in November 2025.

How did Takumi Agency perform from a project management standpoint?

Takumi Agency is very professional and delivers on time. We communicate through virtual meetings.

What did you find most impressive about them?

Takumi Agency’s good communication is impressive.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.