Szajba

BACKGROUND

Introduce your business and what you do there.

I’m an executive for an institute for languages and communication in Viena. We offer language courses and psychological language workshops for B2C and B2B clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Szajba?

We needed to design our website, create our marketing strategy, and build our presence in the market.

SOLUTION

What was the scope of their involvement?

We initially had some strategic meetings with Szajba to define our needs. We also met with the marketing team and designers, and they started to work on the design at the beginning of March. Then, they create the entire website design on Figma.

They’ve given us two different designs; one for computers and iPads, and another for mobile devices and phones. The designs come with diverse functionalities.

Additionally, Szajba has created a strategy and handled the entire marketing campaign. We usually send them an email regarding what we want to do with the campaign, and they come up with the creative assets.

What is the team composition?

We’re in direct contact with the art director. Other 3–4 team members are involved in Figma, and we have two marketing specialists.

How did you come to work with Szajba?

My brother recommended them; he knew the art director.

How much have you invested with them?

We’ve spent about €8,000 (approximately $8,500 USD) so far.

What is the status of this engagement?

We started working with them in January 2022, and our relationship is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with their work; the results have been pretty good. The website is up-to-date with the latest technologies and functionalities. Moreover, we’ve gotten positive feedback from clients and friends who are IT or design specialists. The design is professional and eye-catching, so everybody likes it. All in all, Szajba has created the best solution for us.

How did Szajba perform from a project management standpoint?

They always meet deadlines, and we get detailed monthly reports on every part of the project. Communication is clear and transparent, and the team is always available when we need something. We usually have a short weekly call on Google Meet to discuss the next steps. Additionally, we use emails and phone calls to communicate and Figma for project management.

What did you find most impressive about them?

They stand out for their communication, professionalism, transparency, and expertise.

Are there any areas they could improve?

No, there isn’t anything to improve.

Any advice for potential customers?

If you don't know what you want to achieve, don’t worry. They can help you define your goals and figure it out.