Can you share any outcomes from the project that demonstrate progress or success?
Our mobile app is available on both Google Play and the App Store. Along with an extensive curation of books in 10 different languages, the program offers multilingual customer support.
Our apps host a wide array of product offerings. Fiction, poetry, and nonfiction texts range in genre from fantasy, thriller, humor, and romance and to self-help, motivational, technical, poetry, and literary criticism. The platform also sells comics, graphic novels, journalism, and anthologies.
Complimentary e-books are available for download, while paid options let customers read the first chapter for free. A simple two-click checkout process connects to a secure network through the popular Indian payment gateway, PayUMoney.
How effective was the workflow between your team and theirs?
My first point of contact was the founder of SystimaNX IT solutions Private Limited. He got his tech lead involved to help understand and agree to the business requirements.
Later on, they introduced developers to code through the requirements. I was allowed to interact with the team directly. They called me to discuss any clarifications during the build stage.
What did you find most impressive about this company?
I was most impressed with SystimaNX IT solutions Private Limited’s professionalism. They adhered to the timelines and our budget agreements.
Are there any areas for improvement?
At one point, I felt like I was left alone to deal with their developers all by myself. In my opinion, the tech lead should have helped us bridge the gap between us by translating my needs into the developers' language.
The developers were so focused on meeting the deadlines that they rejected some of my requests. They couldn’t accommodate modifications to the scope during the development process. I think they should be more flexible and open to conversations.