Synodus

BACKGROUND

Please describe your company and position.

I am the President of Tucows

Describe what your company does in a single sentence.

Tucows is a tech company focused on delivering innovative software solutions and services that drive the future of connectivity and online freedom.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synodus to accomplish?

• We engaged Synodus to assess the feasibility of building a custom AI-driven design tool. The aim was to get a realistic understanding of the time, cost, and resources required to develop a tool that would streamline and elevate our design processes.

SOLUTION

How did you find Synodus?

• Online Search
• Clutch Site

Why did you select Synodus over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Synodus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Synodus provided much more than just a cost estimate—they offered a comprehensive plan outlining the technology stack, team requirements, and project milestones. They recommended forward-thinking features like real-time AI-driven design suggestions and automated style guidelines. They also mapped out a timeline aligned with our budget, allowing us to scale the project as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcome is a clear, actionable roadmap that enables us to transform our design approach. This plan provides flexibility to start on a manageable scale with the potential to expand, positioning us to maintain a competitive edge.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Synodus was highly professional, staying on top of deadlines and responding promptly to adjustments. They were flexible and attentive to our needs without compromising on quality.

What was your primary form of communication with Synodus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Synodus’s ability to merge creative insight with technical prowess. They truly understood our vision, paying close attention to details and tailoring the project to our needs.

Are there any areas for improvement or something Synodus could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the CEO of IntePros

Describe what your company does in a single sentence.

We specialize in providing innovative IT staffing solutions tailored to client needs. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synodus to accomplish?

• We hired Synodus to modify a web application based on Angular, originally developed by a third party, and to deploy another previously built application to the cloud.

SOLUTION

How did you find Synodus?

• Online Search
• Clutch Site

Why did you select Synodus over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Synodus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our existing web app, developed by a third party, wasn’t performing up to our expectations. Synodus quickly identified the issues and provided the necessary fixes. Additionally, they efficiently deployed another web application to the cloud for us. Their team delivered stability and security beyond our expectations, staying well within our budget. Thanks to Synodus, the web application ran smoothly for three years without needing further intervention. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Synodus delivered a fully functional web application within days. After deployment, it served 3 million visitors in the first year without any hiccups.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Each phase of the project was handled by a specialized developer under the guidance of a project manager. The team’s communication was excellent throughout.  

What was your primary form of communication with Synodus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication skills were outstanding. Every team member worked cohesively, and their project manager ensured seamless coordination. I never had trouble getting in touch, and their pricing was spot-on. They truly listen to our needs.

Are there any areas for improvement or something Synodus could have done differently?

Honestly, nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am the CEO of Sellsy

Describe what your company does in a single sentence.

I’m the CEO of Sellsy, a company focused on providing CRM and invoicing solutions to small and medium-sized enterprises. Our role is to streamline businesses' sales and billing processes with innovative digital tools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synodus to accomplish?

• We were expanding our product development and needed additional resources to accelerate the creation of new features for our CRM platform. The goal of hiring Synodus was to establish a flexible team structure and create a smooth workflow, ensuring we could scale and maintain high-quality software delivery.

SOLUTION

How did you find Synodus?

• Online Search
• Clutch Site

Why did you select Synodus over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Synodus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Synodus provides us with temporary contractors to fill gaps in our team until we build our permanent internal workforce. When we engage with them, they offer a transitional solution, with most of these engagements lasting between 3–6 months. 

For our latest project, we collaborated closely with our French office to transition a key product’s development to our headquarters. We formed a dedicated product team with roles like product owner, Scrum master, QA leads, and a few developers.

Synodus contributed experienced developers skilled in Java for backend development and Angular for frontend. They also provided expertise in iOS and Android SDKs. Our requirements were for senior developers due to the complexity of the tasks. The project was managed with Agile principles, including sprints and tight budgeting. Initially, our French team handled the project, but responsibilities gradually shifted to us. We’ll eventually transfer all development from Synodus to our internal team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’re highly satisfied with Synodus’s work; they bring great technical expertise. Whenever we need to remove their resources from a project, we carefully evaluate the decision because of their reliability. Having them as a trusted strategic partner has helped us bring more complex products into our ecosystem.

The highlight of their competence is having one of their product owners working with our internal team. It’s challenging to integrate external product owners in our environment, so it’s a testament to Synodus’s abilities that we’ve successfully done so.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management can be difficult to quantify in an Agile environment, but Synodus has consistently managed their budgets effectively, and this hasn’t gone unnoticed by our internal teams.

Their communication is exceptional. Many contractors struggle with negative feedback, but Synodus is responsive and constructive in all communications, whether good or bad. We primarily use Slack for collaboration, and they’ve integrated seamlessly into our channels.

What was your primary form of communication with Synodus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Synodus’s transparency stands out. If there’s a problem or a miscommunication, they quickly bring it to our attention. This open approach keeps us aligned and working toward the same goals, making the collaboration smooth and productive.

Are there any areas for improvement or something Synodus could have done differently?

Reducing lead times would be helpful.

BACKGROUND

Please describe your company and position.

 I am the CTO of a financial services company 

Describe what your company does in a single sentence.

I am an ex-VP of Technology and Architecture at a leading fintech and payments company, embarked on a mission after retirement. With over 20 years of industry experience, I sought to revolutionize the banking sector, my vision was clear: to create a digital banking platform tailored for medium-sized and small banks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synodus to accomplish?

• I wanted to build a robust digital banking platform catering to the specific needs of smaller financial institutions

SOLUTION

How did you find Synodus?

Online Search

Why did you select Synodus over others?

• High ratings
• Good value for cost

How many teammates from Synodus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They have helped us build: - A digital bank platform as a service (PaaS) relies heavily on an API-first strategy, cloud-based infrastructure, and microservices architecture, with notable features and characteristics: CASA Account (Current and Savings Account); Savings Account; Lending/Borrowing; Payment; Customer Onboarding; Security Measures

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The digital banking project, which spanned a year and engaged a dedicated team of 20 to 30 Full-Time Equivalents (FTEs), has yielded remarkable results and impacts. It was executed seamlessly, delivering the product within the allocated budget and timeframe, and successfully bringing it to the North American (NA) market. Here are the key outcomes: 

• On-Time and On-Budget Delivery 
• Proof of Concept (POC) with Three Clients in NA 
• User Satisfaction and Efficiency 
• Scalability and Growth Potential 
• Enhanced Partnership

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Synodus’s team has strong technical abilities and a commitment to understanding the needs of the customer to ensure the project’s overall success.

What was your primary form of communication with Synodus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

When looking for technology partners, I received a lot proposals from different countries, and the soltuions offered by Synodus stood out. They had a really good understanding of digital banking landscape, and addressed exactly problems I wanted to tackle.

Are there any areas for improvement or something Synodus could have done differently?

Nothing, The meant with our needs

BACKGROUND

Please describe your company and position.

I am the Founder of Arctx

Describe what your company does in a single sentence.

Fintech, Payment Platform (E-Wallet) allows users to do international e-money and cryptocurrency transactions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synodus to accomplish?

• We hired Synodus because we wanted the technology partner to build and develop a crypto ecosystem and global payment platform, and then they could help us possess the potential to develop upcoming products to enhance the overall company ecosystem.

SOLUTION

How did you find Synodus?

Referral

Why did you select Synodus over others?

• Good value for cost
• Company values aligned

How many teammates from Synodus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• We needed them to consult what we should do offer consulting services that draw upon our extensive experience and expertise in blockchain technology. 
• They helped us build the e-money solutions, where users can convert fiat currency to e-money and transfer worldwide through P2P transaction system. 
• Then they developed custodial and non-custodial crypto wallet options for users, system wallets inluding hot, cold, and gas wallet, multi layer security measures including two-factor authentication. 
• Also, they built the mobile app & back office

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A new product was successfully launched, which helps our clients to capture the desired market share and achieve their goals of providing a tool for transferring money in the matter of seconds. Then when the products is complete, we expect that there would be a significant increase in users by the end of 2023. This also opens much more collaboration opportunties for our company with other payment service providers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been a really experienced tech partner in a partner experienced in both cryptocurrency and payment processing. They were really engaged in every process, assiting us with every step of the journey. The team worked on really well with our in-house team, and they always strived for delivering exceptional results in a timely manner.

What was your primary form of communication with Synodus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Before working with Synodus, we collaborated with other tech companies, but the results did not meet our requirements and expectations. When we came to Synodus, they showed us their expertise and experience in developing blockchain producs. Especially, they could provide the closest, in-depth consulting services aligned with the customers' desires, which was what we always looking for in a tech partner.

Are there any areas for improvement or something Synodus could have done differently?

Nothing. They deserved nothing less than praise. We are looking forward to collaborating with them in the future for other projects.

BACKGROUND

Please describe your company and position.

I am the VP-Sales and marketing of BetterCommerce

Describe what your company does in a single sentence.

BetterCommerce is a headless and a composable commerce platform crafted for mid-market to enterprise retailers and brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synodus to accomplish?

• We hired Synodus to adress the challenge of implementing a cost-effective and high-performanceERP solution. The specific objectives were to seamlessly integrate diverse banking functions-finance,HR,CRM_byovercoming the limitations of existing ERP systems

SOLUTION

How did you find Synodus?

Referral

Why did you select Synodus over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Synodus were assigned to this project?

10-15

Describe the scope of work in detail. Please include a summary of key deliverables.

• Modular ERP Architecture: Design a modular architecture using microservices, allowing independent development, development, and scaling of specific banking functions. Each modules focuses on a single business capability(e.g finance and HR)for better maintainability and flexibility. 
• Cloud Infrastructure& Kubernetes : Utilize Azure solution for hosting, leveraging Kubernetes for container orchestration. This ensure scalability , fault tolerance, and efficient result utilization while reducing infrastructure cost. 
• Custom Development And Integration: Develop tailored solutions using modern programming languages such as; Phyton, Java or Go and frameworks to build functionalities specific to banking operations APIs and middleware

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Synodus delved into HR module as a proof of concept. The initial stride showcase remarkable advancements within our HR operations. 

• Enhanced Employee Engagement: Successful adoption of the communication hub leading to increased collaboration and knowledge sharing among employees. 
• Operational Efficiency Improvements: Streamlined workflows and automation of time and attendance tracking reducing administrative burdens and ensuring payroll accuracy. 
• Positive Employee Reception: Employees readily embracing the new tools, indicating a smooth transition and high user acceptance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Synodus showcase expertise in Enterprise Low-code Applications platforms and demonstrated a profound understanding of our banking operations. Their project management was commendable, with a consistent on-time delivery of items and a responsive approach to our needs

What was your primary form of communication with Synodus?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of Synodus was their agile mindset, involving stakeholders and end-users at every stage of the development process. Their continuous delivery of valued products and willingness to experiment and revise based on feedback were noteworthy

Are there any areas for improvement or something Synodus could have done differently?

As of now, there are no specific areas for improvement or changes identified. The collaboration with Synodus has been highly satisfactory

BACKGROUND

Please describe your company and position.

I am the CEO of BOC Aviation

Describe what your company does in a single sentence.

I am a person with rich experience of money laundering and more than 30 years managing Global Trade Transaction Banking relationships.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synodus to accomplish?

• We were actively seeking a strategic partner to handle the crucial aspects of concept design, product development, and necessary application maintenance for Reg Tech Software

SOLUTION

How did you find Synodus?

Online Search

Why did you select Synodus over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Synodus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are actively seeking a strategic partner for tech to handle the crucial aspects of concept design, product development, and necessary maintenance for application. Besides, as we are a startup company, we also looking for a partner with the most competitive and comprehensive solution, with the high commitment for product's quality and value-based delivery method.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• With agile team, I could save 30% budget compared with initial analysis for 1st version of product of product 
• The software proved the simplicity, affordability, and ease of use (Provide the solution with much cheaper price compared with other solution, decrease cost for AML process from $5 for 1 user onboarding/KYC to $1 for 100 user).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been really following Agile mindset & Scrum framework, which was best suited for our company.

What was your primary form of communication with Synodus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They won our pitching round as they proposed such a competitive and comprehensive solution for us. Due to the nature of startup culture, we had high requirements with limited budget, but they met our requirements, and always delivered more than we expected.

Are there any areas for improvement or something Synodus could have done differently?

We don't know what the future could hold for our collaboration, but until know we have been really satisfied with what Synodus delivered

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of TatvaSoft

Describe what your company does in a single sentence.

TatvaSoft is a CMMi Level 3 & Microsoft Gold partner Software Development Company offering software development services on diverse technology platforms, like Microsoft, Java, PHP, SharePoint, Biztalk, Open Source, Big Data, BI, & Mobile.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synodus to accomplish?

• Synodus deliver a groundbreaking BI tool that refined our data-driven decision-making process.

SOLUTION

How did you find Synodus?

• Online Search
• Referral

Why did you select Synodus over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Synodus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Synodus was tasked with replacing our inadequate Excel and Microsoft Power BI system with custom CRM and analysis platform. This project showcased a stellar team combination of diverse expertise, from Scrum masters to product owners, all versed in agile development and dedicated to delivering excellence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The advantages of Synodus's labor were extensive. Our efficiency has increased significantly, which is supported by the new BI tool's user-centric design and the accuracy of the analytics. Our affiliate marketing capabilities have been enhanced by the comprehensive integration of big data ETL, providing us with a strong competitive advantage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Since their team members genuinely function as members of our internal teams, project management was handled internally. The engineers delivered on schedule and with excellent communication.

What was your primary form of communication with Synodus?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Our successful collaboration was unaffected by our geographical separation. Busy Rebel's adaptable scheduling and communication, along with their commitment to our input, made for a happy and successful working relationship.

Are there any areas for improvement or something Synodus could have done differently?

Nope

BACKGROUND

Please describe your company and your position there.

I'm the Technical Manager of a P2P crypto lending platform founded in 2020. Our company's headquarters is in London, England. Our crypto lending platform allows people to finance their digital and physical assets without needing to do credit checks, with every detail secured by smart contracts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Synodus, and what were your goals?

We have hired Synodus to help us build the Defi & NFT platform powered on Binance Smartchain. Synodus has gone a long way with us since the day 1 and they assisted us with 2 significant challenges:

Challenge #1: Performance The NFT & OTC trading platform must scale and execute smart contracts with speed and ease to accommodate fluctuations and growth in trading volumes. Hence, Synodus developed in-house Scan solutions from scratch to handle smart contract executions in batch. This resulted in zero-trading fees and the platforms being able to handle 300,000 orders per second.

Challenge #2: Automation To ensure the security and validity of every transaction, automation is needed to generate transactions and process loan contracts & repayments on the blockchain. Synodus has helped to implement AWS KMS with encryption mechanism to store and encrypt Private key to verify the validity of actions on the smart contract.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a referral when we were looking for an outsourcing vendor based in APAC. Since this project is of our utmost priority, we are really careful in the progress of shortlisting potential partners. Expertise & Quality Assurance, Cost Efficiency, The Ability To Meet Deadline & Flexibility are all factors that we consider before we make our final decisions. After considering several vendors, we decided to choose Synodus as we believed that we could go a long way with each other!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Issued traditional NFTs and Physical Asset-Based NFTs
• Facilitated NFT transactions & negotiations on the marketplace
• Enforced repayment or penalty for late payment
• Connected lenders with borrowers to issue crypto loans against digital or physical assets
• Built mobile & web crypto exchange development
• Enabled margin trading & short selling capabilities
• Facilitated crypto transactions through an OTC trading platform
• Built-in crypto wallet for secure and seamless transactions
• Integrated with third-party services, including Gnosis Safe
• Multisig Wallet, Moralis, ChainLink, CoinGecko, and Pancake
• Certik Audited & Certified

How many people from the vendor's team worked with you, and what were their positions?

A whole team of more than 30 blockchain developers and 50 full-stack developers has helped us to implement and successfully deploy this project. During this project, we got the chance to work with project managers, product owners, business analysts, and developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

One of the biggest achievements is that our Defi & NFT Marketplace has successfully launched earlier than the expected date, thanks to the hard work and resilience from Synodus's team. Additionally, they have worked step-by-step with us to make sure that if any problems arose, they would fix it immediately. So we believe that every task assigned to Synodus' team met up to our expectation and we have been really pleased with the cooperation so far!

Describe their project management style, including communication tools and timeliness.

The project management was great and beyond our expectations! They did meet all the deadlines and made sure that our communication was direct. We worked and communicated through Jira, Github and Telegram.

What did you find most impressive or unique about this company?

We had direct access to the whole team, so we had no difficulty in discussing or communicating with each other because everything was so straight to the point. We love how they supported us and tried their best to solve any problems immediately.

Are there any areas for improvement or something they could have done differently?

We have been totally satisfied with what has been happening, so no comments so far.