Synetec

BACKGROUND

Please describe your company and position.

I am the IT Manager of a supply chain company.

Describe what your company does in a single sentence.

Supply and distribute goods and services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synetec to accomplish?

• Migrate from GitHub On-Prem to AzureDevOps

SOLUTION

How did you find Synetec?

Online Search

Why did you select Synetec over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the migration to Azure DevOps from GitHub Enterprise involved several key stages and deliverables:

Initial Assessment and Planning:

• Conduct a thorough assessment of current GitHub Enterprise setup
• Identify pain points, limitations, and areas for improvement.
• Analyze security and compliance requirements to ensure they are met in the new solution.
• Evaluate the feasibility and benefits of migrating to Azure DevOps.
• Develop a detailed migration plan outlining tasks, timelines, and resource requirements.

Proof of Concept (PoC) Development:

• Define the requirements for the PoC
• Design a staged approach for the PoC to mitigate risks and ensure minimal disruption.
• Set up a test environment in Azure DevOps to replicate source control workflows.
• Implement necessary configurations and integrations to support the PoC.
• Conduct rigorous testing to validate that all requirements can be successfully met.

Staged Migration Process:

• Divide the migration process into manageable stages with clear checkpoints.
• Establish communication channels and coordination mechanisms to keep stakeholders informed.
• Begin the migration by transferring non-code artifacts and configurations to Azure DevOps.
• Gradually transition code repositories, branches, and version history while ensuring data integrity.

Security and Compliance Assurance:

• Implement robust security measures to protect sensitive data and intellectual property.
• Ensure compliance with industry regulations and standards relevant to operations.
• Perform thorough security assessments and audits to identify and address any vulnerabilities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Migration Completion Rate: Measure the percentage of code repositories, branches, and version history successfully migrated from GitHub Enterprise to Azure DevOps. This demonstrates progress in completing the migration process.

Security and Compliance Compliance: Assess the level of compliance achieved with security standards and regulatory requirements post-migration. This includes measures such as adherence to data protection regulations, implementation of access controls, and vulnerability remediation.

System Performance: Monitor the performance of Azure DevOps in terms of responsiveness, reliability, and scalability. Measure metrics such as system uptime, response times for user actions, and capacity utilization to ensure optimal performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was run in an agile manner, bi-weekly workloads with daily catchups to understand the progress to date as well as what is on the horizon. With all projects, timelines can move with priorities and unforeseen blockers, though these were managed appropriately and efficiently and the overall project was delivered within the outlined timeframe. With having daily catchup meetings, our needs were responded to proactively and quickly.

What was your primary form of communication with Synetec?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability to understand our problem and goals from the intial phone call all the way to the final meeting.

Are there any areas for improvement or something Synetec could have done differently?

Nothing springs to mind, simple project and great implementation.

BACKGROUND

Please describe your company and position.

I am a Manager of JDNS Vending

Describe what your company does in a single sentence.

We specialize in providing state-of-the-art vending machines equipped to dispense a diverse range of high-quality products, offering convenience and reliability to customers on the go.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synetec to accomplish?

• Optimize inventory management
• Track sales data in real-time

SOLUTION

How did you find Synetec?

Referral

Why did you select Synetec over others?

Referred to me

How many teammates from Synetec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for our collaboration with Synetec encompasses several key areas to ensure the successful development and implementation of our custom vending machine software solution. Here's a detailed breakdown: 

• Requirement Analysis: Synetec will conduct thorough consultations with our team to understand our specific business needs, user requirements, and technical specifications for the vending machine software
• Software Design and Architecture: Synetec will design a robust and scalable software architecture tailored to our vending machine ecosystem, considering factors such as inventory management, payment processing, user interface, and data analytics
• Development of Core Features: Synetec will develop the core functionalities of the vending machine software, including inventory tracking, product selection interface, secure payment processing integration, and real-time sales monitoring
• Integration with Hardware: Synetec will ensure seamless integration between the software and our vending machine hardware components, such as dispensing mechanisms, cashless payment systems, and touchscreen displays
• User Interface Design: Synetec will design an intuitive and user-friendly interface for customers to interact with the vending machines, focusing on simplicity, accessibility, and visual appeal
• Quality Assurance and Testing: Synetec will conduct rigorous testing procedures to identify and rectify any bugs, errors, or performance issues within the software, ensuring reliability and stability in real-world deployments
• Documentation and Training: Synetec will provide comprehensive documentation covering the software architecture, installation procedures, and operational guidelines

Additionally, they will offer training sessions to our staff on using and maintaining the vending machine software effectively. Deployment and Support: Synetec will assist with the deployment of the software across our vending machine network, providing ongoing technical support, troubleshooting assistance, and software updates as needed.
Key Deliverables: 

• Detailed requirements documentation 
• Software architecture design 
• Fully functional vending machine software 
• User interface design mockups 
• Test reports and bug fixes 
• Comprehensive documentation package 
• Training sessions for staff 
• Deployment support and ongoing maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Enhanced User Experience: Evaluate user satisfaction through feedback mechanisms and metrics such as user engagement, transaction completion rates, and customer retention 
• Improved Sales Performance: Track sales data before and after the implementation of Synetec's software to quantify any increase in revenue, average transaction value, or sales volume
• Cost Savings: Calculate the cost savings achieved through more efficient inventory management, reduced maintenance requirements, and minimized downtime, compared to previous operational costs
• Data Analytics Insights: Assess the value of data analytics insights generated by Synetec's software, such as consumer behavior patterns, popular product trends, and sales forecasting accuracy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Synetec demonstrated exemplary project management throughout our collaboration, consistently delivering items on time and responding promptly to our needs. As this wrapped up phase one of our project, we look forward to further exploring how Synetec can excel in their project management and project delivery.

What was your primary form of communication with Synetec?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of Synetec was their ability to truly understand our business needs and tailor their solutions accordingly. They didn't just deliver a generic software product; instead, they took the time to delve deeply into our industry, operations, and goals to develop a custom solution that addressed our specific challenges and requirements.

Are there any areas for improvement or something Synetec could have done differently?

While our experience with Synetec was overwhelmingly positive, there are always opportunities for improvement in any partnership. Documentation Clarity: Although Synetec provided comprehensive documentation, there were instances where the clarity and organization of the documentation could have been improved. Clearer documentation would have facilitated smoother onboarding and ongoing maintenance processes for our team.

BACKGROUND

Please describe your company and position.

 I am the Data Administrator of a consumer products company 

Describe what your company does in a single sentence.

Bespoke data solution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synetec to accomplish?

• Turning data into meaningful strategic insights

SOLUTION

How did you find Synetec?

• Referral
• Other

Why did you select Synetec over others?

• High ratings
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

Synetec implemented the end-to-end automation from an invoice being received to a Power BI dashboard reflecting the reconciliation. They then built a Power App to allow the Finance Team to interact with the detail (add/edit/delete invoices, track status, etc.).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Faster discrepancy resolution enabled by capturing and storing the disparate data collected from invoices

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent, the project ran to scope, timelines and budget.

What was your primary form of communication with Synetec?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Synetec approached the project as a true partner, they focussed on business value for us, and then worked backwards to find solutions, rather than being solution first value second.

Are there any areas for improvement or something Synetec could have done differently?

Nothing to call out

BACKGROUND

Please describe your company and position.

I am the Technical Director of a media streaming platform.

Describe what your company does in a single sentence.

High-definition online streaming experience, bringing an expansive library of movies, TV shows, and exclusive content right to your fingertips.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synetec to accomplish?

• We hired Synetec to develop a robust, scalable data management application that harnesses the power of cloud computing to streamline our streaming service's data analytics and user experience personalization.

SOLUTION

How did you find Synetec?

Online Search

Why did you select Synetec over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Synetec were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Synetec in developing the 'Data Power App' for our streaming service encompasses several key areas, with the objective of enhancing our data infrastructure to support advanced analytics and personalized content delivery. Deliverables:

• A fully functional data ingestion and integration pipeline ready for deployment.
• A scalable and secure cloud-based data storage solution.
• An advanced analytics processing engine capable of handling large-scale data with machine learning capabilities.
• A set of tools and algorithms for personalizing the user experience based on data insights.Interactive dashboards for real-time data visualization and reporting.
  
  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction in data processing time, demonstrating enhanced efficiency.
• Ability to handle more data throughput without degradation in system performance, indicating improved scalability.
• Reduction in the manual effort required for data management tasks due to automation, leading to cost savings.
• Growth in revenue attributed to improved user targeting and content optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Synetec demonstrated a strong commitment to meeting project timelines. They employed an agile project management methodology, which allowed for flexibility and rapid adjustments to ensure that milestones were met as scheduled. Each phase of the project was completed on time, and in cases where unforeseen challenges arose, Synetec was proactive in communicating potential delays and worked diligently to mitigate any time lost.
The team at Synetec was highly responsive to our needs throughout the project. They conducted regular check-ins and were quick to address any concerns or changes we requested. Their customer-centric approach meant that our feedback was actively sought and incorporated into the development process, ensuring that the final product aligned closely with our objectives.

What was your primary form of communication with Synetec?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out as particularly impressive or unique about Synetec could be their holistic approach to project management, which seamlessly blends technical expertise with exceptional customer service.

Are there any areas for improvement or something Synetec could have done differently?

While Synetec's project management and delivery may have been highly effective, there is always room for improvement. Reflecting on the project, there could be areas where Synetec might enhance their services or approach: Even with an agile approach, the impact of changes on budget and timeline can be significant. Synetec could further develop their change management processes to ensure that all stakeholders are better prepared for the implications of mid-project adjustments.

BACKGROUND

Please describe your company and position.

I am the Director of greeting card shop.

Describe what your company does in a single sentence.

Specializing in crafting and selling an eclectic range of heartfelt and bespoke greeting cards through our eBay storefront, our company connects people and conveys emotions across the globe with a personal touch.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synetec to accomplish?

Our goal for hiring Synetec was to develop a robust, user-friendly software platform that streamlines our online greeting card sales, optimizes our inventory management, and enhances the customer purchasing experience on eBay.

SOLUTION

How did you find Synetec?

Online Search

Why did you select Synetec over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Synetec were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Building a tailored software solution from the ground up to meet the specific requirements of managing greeting card sales on eBay. 
• Ensuring the new software integrates seamlessly with eBay's API and any other third-party services or existing systems we use. 
• Assisting with the transfer of existing data from our previous system to the new platform without loss or corruption. 
• Designing the software to accommodate future growth of the business and the potential for increased product lines or services. 
• Crafting an intuitive and engaging interface that enhances the customer's journey when buying our greeting cards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction in time spent on inventory management and order processing, as measured by hours or costs saved. 
• Improvement in customer satisfaction scores or a decrease in customer complaints, as indicated by post-purchase surveys or eBay feedback ratings. 
• A tangible reduction in operational costs due to more efficient resource use, which could be reflected in lower expenses related to the sales process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Synetec's project management approach was characterized by its structured and responsive nature, ensuring that deliverables were met within the agreed timelines. Their project management was a cornerstone of the project's success, marked by timely delivery, responsiveness to client needs, effective communication, and a strong focus on quality and risk management.

What was your primary form of communication with Synetec?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their ability to combine technical expertise with a deep understanding of our business needs, delivering a product that is both innovative and perfectly aligned with the client's objectives.

Are there any areas for improvement or something Synetec could have done differently?

Nothing substantial springs to mind. The short project ran smoothly.

BACKGROUND

Please describe your company and position.
I am the Head of Automation and Continuous Improvement of Infinitiq
Describe what your company does in a single sentence.
Specializing in cutting-edge AI solutions, our company delivers intuitive software that seamlessly integrates with smart devices to enhance everyday life through technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synetec to accomplish?

• To leverage their expertise in developing a robust and scalable platform that could harness the power of machine learning to personalize user experiences, thereby increasing engagement and driving growth within our tech product line.

SOLUTION

How did you find Synetec?
Referral
Why did you select Synetec over others?

• Close to my geographic location
• Good value for cost
• Referred to me

How many teammates from Synetec were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

• Project Scope: 
  • System Architecture Design: Create a scalable and secure architecture plan. Ensure the system is designed for high availability and disaster recovery. 
  • User Experience (UX) and User Interface (UI) Design: Design intuitive UI/UX for the software to enhance user engagement. Develop interactive prototypes for stakeholder review and feedback. 
  • Machine Learning Integration: Implement machine learning algorithms to personalize user experiences. Train models with existing data and iteratively improve with new data. 
  • Software Development: Develop the software in sprints, adhering to agile methodologies. Code review and quality assurance testing throughout the development process. 
  • Data Security and Compliance: Ensure all software complies with relevant data protection regulations. Implement robust cybersecurity measures to safeguard user data. 
  • Testing and Quality Assurance: Conduct comprehensive testing, including unit, integration, and system testing. Perform user acceptance testing (UAT) with a select user group. 
  • Deployment and Integration: Deploy the software in a staged environment. Integrate with existing systems and third-party services as required. 
  • Training and Documentation: Provide training sessions for end-users and administrators. Create detailed documentation for system maintenance and troubleshooting. 
  • Post-Deployment Support: Offer ongoing support and maintenance post-deployment. Establish a feedback loop for continuous improvement. 
• Key Deliverables: 
  • Project Plan Document: A comprehensive plan outlining the project timeline, resources, and budget. 
  • System Architecture Documentation: Detailed diagrams and documentation of the system architecture. 
  • UX/UI Design Files: High-fidelity design files and interactive prototypes. 
  • Machine Learning Model Documentation: Documentation on the machine learning models, including data sources, algorithms used, and model performance metrics. 
  • Software Codebase: Fully commented and documented source code repository. 
  • Security Audit Reports: Reports from security audits and compliance checks. 
  • Test Plans and Reports: Detailed test cases and results, including bug reports and fixes. 
  • Deployment Guide: A step-by-step guide to deploying the software. 
  • User Manuals and Training Materials: Guides, manuals, and training materials for different user groups. 
  • Support and Maintenance Plan: A plan outlining the support and maintenance schedule, including SLAs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Engagement Metrics: 
  • Increase in daily active users (DAU) or monthly active users (MAU). 
  • Improvement in user session length and reduction in bounce rates. 
  • Higher conversion rates from free to paid users, if applicable. 
• Performance Benchmarks: 
  • Reduction in page load times and improvement in the speed of the application. 
  • Achievement of system uptime goals, e.g., 99.9% availability. 
• Machine Learning Efficacy: 
  • Enhanced accuracy of personalized recommendations or predictions. 
  • Measurable improvements in automated processes or decision-making. 
• Customer Satisfaction: 
  • Positive trends in customer satisfaction scores, such as Net Promoter Score (NPS). 
  • Favorable feedback from user surveys and reduced complaint rates. 
• Operational Efficiency: 
  • Reduction in manual processes through automation. 
  • Decrease in operational costs due to improved software efficiency. 
• Market Penetration: 
  • Growth in market share or entry into new markets. 
  • Increase in brand recognition and reputation within the industry. 
• Revenue Growth: 
  • Direct financial gains attributable to the new software, such as increased sales or reduced churn. 
  • Achievement of ROI targets set at the project's outset. 
• Compliance and Security: 
  • Successful audits with no significant findings. 
  • No data breaches or security incidents post-implementation. 
• Scalability: 
  • Ability to handle increased loads without performance degradation. 
  • Successful stress testing results, demonstrating system robustness. 
• Innovation Impact: 
  • Recognition in the form of industry awards or patents for technological innovation. 
  • Publications or case studies showcasing the project's success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project Management Approach: 

The software company employed an agile project management approach, which allowed for flexibility and iterative progress throughout the development process. They organized their work into two-week sprints, with each sprint resulting in a potentially shippable product increment. This approach facilitated regular reviews and adjustments, ensuring that the project remained aligned with our goals and could adapt to changing requirements. 

• Timeliness of Deliverables: 

The company demonstrated a strong commitment to meeting deadlines. They delivered the majority of the milestones on time, with any delays communicated well in advance. Their proactive communication regarding timelines allowed us to adjust our plans accordingly without significant disruption to our overall schedule. 

In instances where unforeseen complexities arose, the company worked diligently to mitigate any delays. They often allocated additional resources at no extra cost to us to keep the project on track. Their dedication to maintaining the project timeline was evident and appreciated. 

• Response to Needs: 

Their responsiveness to our needs was a standout aspect of their service. They established a clear and open line of communication from the start. The project manager was accessible and responsive, addressing our concerns and queries promptly. 
When we required changes to the scope or needed to pivot due to evolving market demands, they were accommodating and provided insightful suggestions to ensure the project's success. Their team was adept at understanding our needs and translating them into technical solutions. 

• Feedback and Adjustments: 

The software company implemented a feedback loop that was integral to the project's success. After each sprint, we had the opportunity to review the work completed and provide feedback. They were receptive to our input and made adjustments quickly, demonstrating their commitment to producing a final product that met our expectations. 

• Risk Management: 

They were proactive in identifying potential risks and communicated these to us with an associated mitigation strategy. Their risk management process was transparent, allowing us to be part of the decision-making process on how to best address potential issues. 

• Overall Evaluation: 

In summary, the software company's project management was highly effective. They delivered items on time, responded well to our needs, and maintained excellent communication throughout the project. Their agile methodology ensured that the project was completed in a collaborative, flexible, and efficient manner, with a focus on delivering high-quality results that aligned with our strategic objectives.

What was your primary form of communication with Synetec?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?
I was impressed by their unwavering commitment to quality, as evidenced by their thorough testing protocols and refusal to cut corners, resulted in a superior product.
Are there any areas for improvement or something Synetec could have done differently?
Nothing that springs to mind, the project was delivered to our expectations.

BACKGROUND

Please describe your company and position.

I am the Director of a Property Data Solutions Company

Describe what your company does in a single sentence.

Bespoke property data solution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synetec to accomplish?

• To turn data into meaningful insights

SOLUTION

How did you find Synetec?

• Online Search
• Clutch Site

Why did you select Synetec over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Synetec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Synetec implemented an end-to-end automated solution that allows the users to manage their whole property journey, including property listings, tenant details and financial transactions. Synetec also build a PowerApp for the finance team to review and manage the financial data and produce accurate reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Faster discrepancy resolution enabled by capturing and storing the disparate data collected from invoices

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Synetec’s project management was excellent. The project ran to scope, timelines and budget.

What was your primary form of communication with Synetec?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Synetec approached the project as a true partner, they focussed on business value for us, and then worked backwards to find solutions, rather than being solution first value second.

Are there any areas for improvement or something Synetec could have done differently?

Nothing to call out

BACKGROUND

Please describe your company and position.

I am the Business Development of eTeam

Describe what your company does in a single sentence.

Recruitment Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synetec to accomplish?

• Bespoke CRM system

SOLUTION

How did you find Synetec?

Referral

Why did you select Synetec over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Bespoke CRM and also a bespoke candidates tracking system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Consultant satisfaction rate

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was on time and delivered at a lower cost than expected.

What was your primary form of communication with Synetec?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of the product they provided us with.

Are there any areas for improvement or something Synetec could have done differently?

Nothing could of been better.

BACKGROUND

Please describe your company and position.

I am the Chairman of (a/an) Real estate

Describe what your company does in a single sentence.

Bespoke data solution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synetec to accomplish?

• Turning data into meaningful strategic insights

SOLUTION

How did you find Synetec?

Referral

Why did you select Synetec over others?

• High ratings
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Synetec implemented the end-to-end automation from an invoice being received to a Power BI dashboard reflecting the reconciliation. They then built a Power App to allow the Finance Team to interact with the detail (add/edit/delete invoices, track status, etc.)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Faster discrepancy resolution enabled by capturing and storing the disparate data collected from invoices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Synetec’s management was excellent, the project ran to scope, timelines and budget.

What was your primary form of communication with Synetec?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Synetec approached the project as a true partner, they focussed on business value for us, and then worked backwards to find solutions, rather than being solution first value second

Are there any areas for improvement or something Synetec could have done differently?

Nothing to call out

BACKGROUND

Please describe your company and your position there.

I am the CEO of an application developer in the AI Sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Synetec Ltd?

We hired Synetec to deliver a security audit of one of the applications we had written for delivery as a B2B SaaS product.

What were your goals for this project?

We wanted to understand the Security Vulnerabilities and Threats for out code both at a moment in time and for an on-going basis as we continue to develop the product.

SOLUTION

How did you select Synetec Ltd?

We reviewed a number of pure play Cybersecurity businesses who were more focussed on the network security rather than application security. Synetec demonstrated their understanding of application security really well.

Describe the project in detail.

Synetec conducted a complete Vulnerability Scan and Assessment of our bespoke B2B SaaS application which was in the final stages of Alpha release.

What was the team composition?

Synetec delivered the project as a service so we were assigned a Product Owner / Service Delivery Manager to oversee the service which was delivered back as a report and via a portal.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project completed successfully and on time. We got the information we needed and were able to remediate the security vulnerabilities accordingly.

How effective was the workflow between your team and theirs?

They were an excellent team to work with.

What did you find most impressive about this company?

Their attention to detail and the bespoke nature of the engagement was great as it meant they tailored the service to our needs.

Are there any areas for improvement?

No.