Synetec The Power of Delivery

Synetec is one of the leading software development consultancies in the UK with a long track record of achieving outstanding results for top financial instituions across the country. We have expertise in working with both established businesses as well as start-ups and extreme growth businesses.

Synetec provides bespoke solutions using a diverse range of technologies including the .Net Framework, Angular, SQL Server and other cloud friendly data stores.

We are certified and have successfully delivered projects across different cloud technology stacks such as Microsoft Azure and AWS, delivering integration and development solutions since 2000.

 

 
$5,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2009
Show all +
London, United Kingdom
headquarters
  • Synetec Ltd, 509 The Print Rooms, 164 - 180 Union Street
    London SE1 0LH
    United Kingdom

Portfolio

Key clients: 
  • Argentex
  • Genesis
  • Jabre Capital Partners
  • Zebedee Capital Partners LLP
  • Zorin Finance

Reviews

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Dev Partnership for Voice AI Firm

"They know the work, the technology, the processes, and what solutions to pursue."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2010 - Ongoing
Project summary: 

Synetec provides backend development for voice applications. Having started on a Microsoft platform, they now mainly utilize Azure, SQL servers, and APIs.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Gray Sycamore
CEO, Mobileize
 
Verified
The Review
Feedback summary: 

Synetec’s backend development has never resulted in negative feedback. Their location enables multiple in-person meetings—strengthening their already responsive project management—and their size allows for a flexible process with quick turn around.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Mobileize. We’re voice application developers and work with brands on developing voice AI platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synetec?

We needed help with our backend development, which is a combination of machine learning and CRM data.

SOLUTION

What was the scope of their involvement?

Synetec provides us with backend development for our voice applications. The details of the scope change for each client depending on whether or not we’re integrating with a client’s already existing asset.

For example, if we were building off a web-based e-commerce platform and just adding a voice component, Synetec would develop the backend from scratch, but generally, we co-collaborate on the code or create joint code.

For backend development, they use Azure and SQL server. Usually, for web service lift and integration, they mainly work with APIs and relational databases.

What is the team composition?

The team size will vary from project to project, but we generally have the same team members. The teams are never very big, which really helps them remain responsive, flexible, and keep work from getting backed up.

How did you come to work with Synetec?

We’ve historically done Microsoft-based and .NET development, and technical alignment was one of the main criteria for the project. Not only was Syntec familiar with the technology, but they are also close to our headquarters so they were a perfect fit for us.

How much have you invested with them?

We’ve spent around, if not more than, $200,000.

What is the status of this engagement?

We began working together in January 2010, and it’s an ongoing relationship. We don’t go to anyone else for backend development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve never done a case study to establish metrics, and clients don’t really comment on their work because their partnership and work is seen as a part of our service. However, there’s never been a major issue with their backend work.

We so enjoy our work together that I worry about relying on them too much, but we’re confident in the quality and success of their work.

How did Synetec perform from a project management standpoint?

One of the best things about their project management, especially after working with them for this long, is that they are so knowledgeable in their work and the technology that they don’t have to start from scratch every time. We don’t need to have an overly detailed briefing for every project. They know the work, the technology, the processes, and what solutions to pursue.

What did you find most impressive about them?

What is most impressive and impactful of them being a small business is their flexibility and availability. We’re not sending them massively challenging work—it’s in their wheelhouse—and as a result, they can give us solutions confidently and respond quickly when we’re on a tight schedule, without using all of their resources.

Are there any areas they could improve?

One of the most difficult things is staying up to date with the newest technologies. We’re doing less and less on the Microsoft platform now and they’re doing the best they can with staying ahead of the technology curve, but you can never be ahead of the game completely.

Do you have any advice for potential customers?

With any project that requires a partnership, the onboarding and the initial piece is the most important. It’s critical to make sure partners are staying within the parameters, pricing, and deliverables.

One of the benefits of Synetec being a small business is that their sales pitch matches what they deliver. They are realistic in what they can achieve throughout the whole process, but especially the onboarding process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    We pay a premium for their availability, and—as a businessman—I'm always looking for ways to save money.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Dev for Financial Services Firm

“Rather than just being pure coders, they understand our business as well.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Mar. - Sept. 2017
Project summary: 

Synetec Ltd developed custom software for a third-party client. They merged two portfolio management systems and created a web ticker that curates profit and loss information from the combined platform.

The Reviewer
 
11-50 Employees
 
United Kingdom
Partner, Financial Services Firm
 
Verified
The Review
Feedback summary: 

They delivered a high-quality product that was well-received by the client. Synetec Ltd’s performance facilitated an ongoing business relationship. Their responsiveness and knowledge of financial instruments greatly benefitted the project. They worked through development challenges swiftly.

BACKGROUND

Introduce your business and what you do there.

I’m a partner at a financial services firm. We provide outsourced front, middle, and back office services to investment management firms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synetec Ltd?

We hired them to create a custom software for one of our clients.

SOLUTION

What was the scope of their involvement?

Our client used a portfolio management system and an older management system simultaneously. Synetec Ltd integrated the systems together so the client’s financial information could be displayed in real-time via a web ticker. This eliminated the client’s need to go into their portfolio system to see what trades they’ve made. Instead, the most current profit and loss figures are displayed within the web ticker.

What is the team composition?

A project manager was assigned as our primary point of contact. They had a team of developers working on the project, but I don’t know exactly how many.

How did you come to work with Synetec Ltd?

I’ve known the owners of Synetec Ltd for a while now because we worked together at a previous place of employment. I know they have high standards regarding the work they do, so I reached out and hired them for this project.

How much have you invested with them?

We spent around £20,000 ($26,147USD).

What is the status of this engagement?

The project took place from March–September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our client had struggled to find a feasible solution before working with us. Synetec Ltd delivered the requested software and the client was happy with the product. Their efforts helped ensure an ongoing relationship with that client. In fact, we still work with that person to this day.

How did Synetec Ltd perform from a project management standpoint?

We communicated via email, phone calls, and in-person meetings. They were extremely responsive.

What did you find most impressive about them?

Rather than just being pure coders, they understand our business as well. They’re particularly well-versed in relevant financial instruments and this knowledge allows them to anticipate potential development challenges. Also, we don’t have to waste time explaining everything to them.

Do you have any advice for potential customers?

Communicate the full scope of the project from the start. Sharing only a section of the requirements and trying to add developments later will create problems.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer