Surgence Labs

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Creative Director @Capra Creative of Capra Creative

Describe what your company does in a single sentence.

At Capra Creative we help brands stand out through branding, design,  and digital experiences that are bold modern and memorable.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Surgence Labs to accomplish?

• Increase brand awareness and visibility in the Web3 space
• Develop high quality marketing and creative campaigns
• Support community growth and user engagement across social platforms

SOLUTION

How did you find Surgence Labs?

• Online Search
• Referral

Why did you select Surgence Labs over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Surgence Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Surgence Labs helped us grow our Web3 presence through social media management, content strategy, and creative campaigns. They handled our Twitter/X activity, improved engagement, and consistently delivered high-quality work with fast execution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to stronger brand visibility, higher engagement across Twitter/X, and more consistent community growth. Surgence Labs helped improve our overall social presence through fast execution, quality content, and effective campaign strategy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent throughout the collaboration. The team was highly organized, delivered everything on time, and was always responsive to our needs and feedback.

What was your primary form of communication with Surgence Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Everyone at Surgence Labs brought a very positive attitude and great energy to the project, which made the whole experience smooth and enjoyable. We were genuinely very happy working with them. 

Are there any areas for improvement or something Surgence Labs could have done differently?

Honestly, we were very happy with the collaboration overall. If we had to mention one downside, it’s probably that we didn’t have even more projects to work on together. The team was great to work with, very positive, organized, and always brought good energy throughout the process.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Picks, a skill-based, player picks company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Surgence Labs?

We needed help with our go-to-market (GTM) strategy, marketing, and social media management.

SOLUTION

What was the scope of their involvement?

Surgence Labs has developed our GTM strategy, a broad KOL campaign and narratives, community and social media management, and growth and engagement campaigns. The team has also created design assets and content, conducted brainstorming sessions, and executed KOLs exploration and regional ambassador programs.

What is the team composition?

We’ve worked with 10 teammates from Surgence Labs.

How did you come to work with Surgence Labs?

We found Surgence Labs through an online search. We chose them because they were a great culture fit, and their company values aligned with ours.

How much have you invested with them?

So far, we’ve spent $50,000–$100,000 with them.

What is the status of this engagement?

We started working together in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since working with Surgence Labs, we've reached a 3,000 in daily active users (DAUs) and a 10,000 in monthly active users (MAUs) after one month of marketing activation. We've also seen an 18,000 increase in pre-signup registrations. In terms of community engagement, we've seen a 12,000 in Discord members, a 21,500 in Twitter followers, and thousands of weekly chatters.

How did Surgence Labs perform from a project management standpoint?

Surgence Labs has been super professional in combining technology, psychology, narrative building, smart models and techniques, and a broad reach to KOLs and communities globally to execute marketing strategy. Overall, they've taken a totally different approach from a traditional marketing agency. In terms of communication, we use virtual meetings, telegram, and messaging apps.

What did you find most impressive about them?

I'm impressed with Surgence Labs' ability to have high-level and consistent brainstorming sessions together with different opinions until we find the right strategy for every phase. I'm also impressed with their ability to break down each phase and execute it while remaining dynamic for last-minute changes, narratives, and market sentiment.

Are there any areas they could improve?

No, there aren't any. Everything they've done has been decided together with us in full transparency and understanding of the pros and cons. If we take a wrong direction, the data shows it, and we immediately change or replace the direction. This is how real teamwork should be done.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Mezo, a platform that enables users to save, spend, sell, lend, borrow, and earn interest using Bitcoin. We offer a comprehensive suite of Bitcoin-based financial services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Surgence Labs to accomplish for your platform?

We hired Surgence Labs to run user activation campaigns ahead of our token launch.

SOLUTION

What was the scope of their involvement?

Surgence Labs created user engagement campaigns for our airdrop end-to-end. They built the mechanics, marketing assets, product design, tech execution, and growth campaign. Surgence Labs also managed our KOLs ahead of the token launch, maximizing ROI, reach, and opportunities.

What is the team composition?

We worked with 6–10 teammates from Surgence Labs.

How did you come to work with Surgence Labs?

Surgence Labs was referred to me. I chose them over other options because they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We worked together from December 2025 to April 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We got about 20,000 new users in one month and had the highest engagement ever on our socials. We had about 80,000 followers, and that ballooned to 120,000.

How did Surgence Labs perform from a project management standpoint?

Surgence Labs was easy to work with. They shared their plans and schedules ahead of time and kept to them. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Their all-in approach from product and tech to marketing, messaging, and KOL management was impressive.

Are there any areas they could improve?

They could have looked deeper into more sustainable campaigns we could run rather than just TGE campaigns.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Web3 Consulting & Auditing. We provide custom blockchain, website, and AI development for clients looking to build out their vision. We also provide smart contract auditing services to ensure safe launches.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Surgence Labs?

We needed help with marketing for several of our clients to ensure they got the best visibility for their brand.

SOLUTION

What was the scope of their involvement?

Surgence Labs has taken care of every aspect of our marketing, including social strategy, community growth and management, KOL management, user scaling, and monetization strategies. For one of our clients, ORBT Protocol, Surgence Labs has worked to generate over 200,000 wallet connections to the site within a few days. The team also provides full comprehensive marketing breakdowns, metric reporting, and KPIs.

What is the team composition?

We work with a big team from Surgence Labs, including the founders.

How did you come to work with Surgence Labs?

Surgence Labs was referred to me. I chose them over other options because they had high ratings, a great culture fit, and aligned company values.

How much have you invested with them?

We've spent around $100,000.

What is the status of this engagement?

We started working with Surgence Labs in October 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our numbers have grown substantially with real people, not bots, which was our main goal. Surgence Labs has driven real users to try the product and engage with our social channels, which has helped scale visibility to the project quickly. The team has also helped make introductions to key decision-makers that have helped the project make partnerships we wouldn't have been able to make without Surgence Labs.Specifically, Surgence Labs has driven 300,000 new wallet connections within a week. Our engagement rate on our posts has gone up by more than 500%, and our followers on our social networks have grown by similar margins.

How did Surgence Labs perform from a project management standpoint?

Surgence Labs' project management is top-tier. The team is always quick to respond to any questions we have. They're also flexible with meeting times due to the different time zones.

What did you find most impressive about them?

Surgence Labs' approach to making campaigns go viral and their attention to detail are impressive. This, added to their amazing customer service, is why we've fallen in love with Surgence Labs.

Are there any areas they could improve?

They've hit all the KPIs they said they would, worked within our time zones, and always been quick to respond. I don't have any negative feedback.

BACKGROUND

Introduce your business and what you do there.

I’m the director of SG ECOM X, an advertising and marketing company. We provide reputation management services for businesses in various niches.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Surgence Labs?

We needed help reaching our clients through various marketing channels.

SOLUTION

What was the scope of their involvement?

Surgence Labs has identified marketing channels, provided an SEO strategy, and created briefs for social media. The team also helps us expand our paid marketing channels. Surgence Labs works on SEO, Instagram, Facebook, and Google Ads marketing.

What is the team composition?

We work with 2–5 teammates from Surgence Labs.

How did you come to work with Surgence Labs?

We found them through an online search. We chose them because they had high ratings, and their pricing fit our budget.

What is the status of this engagement?

We started working with them in November 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen improvements in traffic, leads, and visibility. Our traffic has increased by 115% overall, and we’ve been able to close 200% more leads. Our visibility has improved through search rankings and engagement on posts.

How did Surgence Labs perform from a project management standpoint?

Surgence Labs’ team is amazing. Their communication is the best, and they deliver on time.

What did you find most impressive about them?

Surgence Labs is collaborative. They take our input and implement it.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder of Ctrl Ventures, a Web3-focused growth studio that provides end-to-end marketing solutions, including strategy, content, community building, and user conversion, to help founders drive visibility, engagement, and real user adoption.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Surgence Labs?

I had many clients that needed game-changing advisory and marketing services.

SOLUTION

What was the scope of their involvement?

Surgence Labs has provided end-to-end marketing services, including strategy, ideation, and KOL distribution. The team has also delivered strong reports.

What is the team composition?

We've worked with 2–5 teammates from Surgence Labs.

How did you come to work with Surgence Labs?

Someone referred Surgence Labs to me. I chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working together in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Surgence Labs' work, one of my portfolio projects has had over 100,000 active users, which has translated into revenue. We've also seen a 40% increase in other metrics.

How did Surgence Labs perform from a project management standpoint?

Surgence Labs' project management is amazing; they deliver on time. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

Surgence Labs is very on the ball and knows the markets and retail psyche extremely well.

Are there any areas they could improve?

There's nothing Surgence Labs could improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Nexus Labs, a platform that merges gaming with Web3, offering analytics, portfolio tracking, and a unified gaming explore experience similar to Xbox Live.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Surgence Labs?

We needed help with business development work and networking.

SOLUTION

What was the scope of their involvement?

Surgence Labs has introduced us to high-agency people in the space.

What is the team composition?

We’ve worked with 2–5 teammates from Surgence Labs.

How did you come to work with Surgence Labs?

Someone referred Surgence Labs to me, and they were a great culture fit.

What is the status of this engagement?

We worked with Surgence Labs from February to May 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen success in our networking efforts and gotten access to deal flow for our venture side.

How did Surgence Labs perform from a project management standpoint?

Surgence Labs delivered on time. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Vinh from Surgence Labs is a great guy.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of a bleeding edge tech startup. We develop tools and mechanisms to optimize the mev pipeline in Ethereum, focusing on precise transaction execution through advanced research in mev and cryptography.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Surgence Labs?

We needed help building and growing a community for a new product launch.

SOLUTION

What was the scope of their involvement?

Surgence Labs worked on marketing a new product and growing a community around it.

What is the team composition?

We worked with 2–5 teammates from Surgence Labs.

How did you come to work with Surgence Labs?

We found them through outreach, and we chose them because our company values aligned.

What is the status of this engagement?

We started working together in December 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen community growth and swap volume directed. Specifically, we've seen an 80,000-member Discord community, 60,000 Twitter followers, and $50 million in swap volume.

How did Surgence Labs perform from a project management standpoint?

We primarily communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Surgence Labs' creativity and goal-oriented action-taking are impressive.

Are there any areas they could improve?

No, there aren't any.

BACKGROUND

Introduce your business and what you do there.

I’m an advisor at Forgd, a crypto advisory service.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Surgence Labs?

N/A

SOLUTION

What was the scope of their involvement?

Surgence Labs is responsible for facilitating shared deal flow between our teams.

What was the team composition?

We work with 2–5 teammates from Surgence Labs.

How did you come to work with Surgence Labs?

We found Surgence Labs through a referral. We chose them because our company values aligned.

What is the status of this engagement?

We started working with Surgence Labs in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a great partnership with Surgence Labs; we always help each other out. We’ve seen a couple of new opportunities a month.

How did Surgence Labs perform from a project management standpoint?

Surgence Labs delivers on time. We primarily communicate through virtual meetings.

What did you find most impressive about them?

Surgence Labs does good work.

Are there any areas they could improve?

No, they’ve been great.

BACKGROUND

Introduce your business and what you do there.

I’m the head of business at Acheron Trading, a financial services company. We provide liquidity solutions for digital assets through principal and designated market making, as well as professional trading technology and consulting services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Surgence Labs?

We needed help with marketing and go-to-market (GTM) strategies across multiple Web3 sectors.

SOLUTION

What was the scope of their involvement?

Surgence Labs has handled marketing and GTM strategies for some of our clients and have done a spectacular job. 

What is the team composition?

We’ve worked with 2–5 teammates from Surgence Labs.

How did you come to work with Surgence Labs?

We found them through a referral. I had seen Surgence Labs active with a few of our clients, and they had done an excellent job in their domain of marketing and GTM.

How much have you invested with them?

Confidential. 

What is the status of this engagement?

We started working with them in May 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen positive outcomes from Surgence Labs’ work, and our shared clients have given overly positive feedback about their approach. Our clients have been very happy and have seen positive outcomes in terms of overall brand awareness and GTM.

How did Surgence Labs perform from a project management standpoint?

We’ve mainly communicated with Surgence Labs through in-person meetings.

What did you find most impressive about them?

Their attention to the client and Web3 experience has been extremely useful.

Are there any areas they could improve?

No, there aren’t any.