Superco is a global, award-winning Shopify Plus agency specialising in driving rapid growth, building loyal communities, and helping ecommerce businesses reach their full potential.
We work with world-class brands on design, development, growth and retention projects, balancing immediate revenue-boosting methods with long-term planning.
The promotion of meaningful customer engagement is at our core, shaping high-impact strategies with consumer behaviour research, and fueling success with ground-breaking AI and test-and-learn tactics.
Clients include Kopparberg, Minor Figures, Represent, and Formulae Prescott.
Our services:
Design
We champion intelligent site designs that elevate conversion opportunities whilst engaging consumers at a level that encourages loyalty.
Development
We build lightning-fast digital experiences including custom ERP integrations, subscription set-ups and Shopify app development — anything that sounds complex, we’ll simplify.
Growth
With years of experience helping brands scale and thrive, we craft KPI-focused roadmaps guaranteed to improve your key metrics.
Retention
We’re the ideal agency to help you drive more revenue through subscription, turning single purchasers into brand advocates.
Email Marketing
Our team of specialists know what message works, where, and when. Nurture your existing community and boost sales through the power of storytelling.
Want to work with us? Get in touch today.
Min project size
$10,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
London, England
Year founded
Founded 2019
Languages
1 Language that we service
English
2 Locations
London , England
New York , NY
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$100 - $149
/hr
Rating for cost
4.9
/5
What Clients Have Said
Clients consistently praise Superco for their competitive pricing, good value for cost, and successful project delivery. They emphasize strong communication and responsiveness. Specific project costs were not detailed, but clients noted satisfaction with budgets and outcomes.
Superco effectively leverages various technologies and tools, such as Shopify apps and custom integrations, to enhance website functionality and performance. Their technical skills are a significant asset to their service offerings.
High-Quality Deliverables
The feedback highlights Superco's ability to deliver high-quality, on-time deliverables that meet or exceed client expectations. Their attention to detail and dedication to producing excellent work is consistently noted by clients.
Excellent Customer Service
Superco is praised for their exceptional customer service, providing a personal touch and going above and beyond to ensure client satisfaction. Their team is described as helpful, professional, and dedicated to meeting client needs.
Innovative and Strategic Approach
Clients appreciate Superco's innovative approach and strategic insights, particularly in areas like UX design, digital marketing, and e-commerce strategy. Their ability to offer valuable advice and new ideas is frequently mentioned.
Areas for Improvement in Initial Communication
While communication is generally praised, a few clients noted that initial communication and project scoping could be improved to better align expectations and timelines. This feedback suggests an area for enhancement in their process.
Strong Project Management and Communication
Clients consistently praise Superco for their effective project management and clear communication, using tools like Zoom, email, and Slack to keep clients informed and projects on track. Their responsiveness and professional approach are highlighted as key strengths.
eCommerce Development & Migration for Tile Distributor
Featured Review
E-Commerce Development
$50,000 to $199,999
June - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They really took the time to understand the complexities of the business."
Apr 23, 2025
Head of Marketing & Ecommerce, Tileflair
Abby Carter
Retail
United Kingdom
51-200 Employees
Online Review
Verified
Superco was hired by a tile distributor to migrate their website from Craft CMS to Shopify. The team also integrated the Kerridge API into the client's Shopify site.
Superco successfully completed the project on time and within budget. The client saw improvements in terms of UX and conversion rates. Moreover, the team communicated clearly and frequently with the client through in-person and virtual meetings, emails, and messages.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Marketing & Ecommerce of Tileflair
Describe what your company does in a single sentence.
B2B and D2C tile distribution, all products required for tiling projects large or small through digital, retail stores, trade and wholesale distribution.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Superco to accomplish?
Replatform to Shopify
Improve CRO and basket drop outs
SOLUTION
How did you find Superco?
Referral
Why did you select Superco over others?
Pricing fit our budget
Great culture fit
Good value for cost
Great understanding of the scope
How many teammates from Superco were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Replatform from Craft CMS to Shopify with an API Kerridge connection through middleware.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Hitting timelines
Improving UX
Improving CVR
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Full project delivered on time and to budget, with clear and strong communication and regular, easy touchpoints.
What was your primary form of communication with Superco?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I've done a lot of replatforms, with a lot of agencies in my career, this was one of the smoothest, despite some complications with the ERP. Superco are very easy to work with, they are really friendly and professional and they really took the time to understand the complexities of the business.
Are there any areas for improvement or something Superco could have done differently?
No, it was incredibly smooth. They really went above and beyond, supporting us with the ERP issues and giving us access to the entire team.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I would recommend Superco to anyone, we have gone on to have a retainer with them and subsequently used them to support with replatforming Email Marketing Systems and our ongoing SEO retainer.
E-Commerce Dev for Meat Farm
E-Commerce Development
Less than $10,000
Oct. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"There were incredibly attentive to our needs and were able to educate us about e-commerce."
Jul 26, 2021
Operations Manager, Lyons Hill Farm
Max Evans
Retail
Dorchester, England
1-10 Employees
Online Review
Verified
SuperCo provides e-commerce development services for a meat farm. The goal is to allow consumers to buy products from them.
Thanks to SuperCo's efforts, the client has gained dedicated retail customers. As a result, it opened up a new revenue stream, which helped them survive during the pandemic. The team was highly efficient, punctual, and supportive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the operations manager for Lyons Hill Farm retail. Lyons Hill Farm are Dorset farmers producing the best meat possible focusing exclusively on slow-maturing, rare and traditional British breeds, reared un-intensively in their natural environment. Proud to supply London’s top chefs and available direct to consumers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SuperCo, and what were your goals?
LHF hired SuperCo to design and implement a retail eCommerce store to enable us to sell to consumers for the first time. Traditionally our business has been a wholesale operation selling to restaurants and butchers so the aim was to pivot into a completely new sector.
SOLUTION
How did you select this vendor and what were the deciding factors?
We were recommended SuperCo via a friend.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We met with SuperCo and outlined the requirements for the eCommerce project. We agreed on timelines and they recommended a Shopify store and Klaviyo marketing platform.
How many people from the vendor's team worked with you, and what were their positions?
We worked with two of SuperCo's team, the two founders.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
SuperCo helped to set up a completely new part of our business. With their help we have managed to grow a dedicated retail customer base who truly buy into our product. This has opened up a completely new revenue stream which sustained our business during the pandemic.
Describe their project management style, including communication tools and timeliness.
The team at SuperCo were incredibly efficient at setting and meeting deadlines. There was constant communication during the project and their ongoing support and development has been exemplary.
What did you find most impressive or unique about this company?
There were incredibly attentive to our needs and were able to educate us about e-commerce. Beyond simply the development of a retail store, it felt more like a full-service consultancy.
Are there any areas for improvement or something they could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Web Design & Migration for Health Supplements Co
E-Commerce DevelopmentWeb DesignWeb Development
$10,000 to $49,999
June - Aug. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their communication flow and organization of processes were most impressive."
Jan 15, 2025
Head of E-Commerce, fourfive
Millie Fowlkes
Healthcare
London, England
1-10 Employees
Online Review
Verified
Superco provided website migration and redesign services for a health supplements company. The team migrated the client's site from WooCommerce to Shopify and integrated Klaviyo and Recharge.
Superco delivered a website with superb design and UX, helping the client improve their subscription sign-up and conversion rates. Moreover, the team delivered on time and communicated well throughout the engagement. Overall, their high level of Shopify knowledge and organization stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of E-Commerce of fourfive
Describe what your company does in a single sentence.
Health supplements
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Superco to accomplish?
Website migration & re-design
CVR
Subscription mix
SOLUTION
How did you find Superco?
Referral
Why did you select Superco over others?
High ratings
Pricing fit our budget
shopify plus agency
How many teammates from Superco were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
website migration from woocommerce to shopify. integrate with klaviyo, recharge subscription as well as many other apps. website redesign and site build.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Strong CVR
Improved sign-up subscription rate
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivered project one time.
Great communication from engineers.
Superb design and UX experience.
Highly detailed scope of work agreed.
What was your primary form of communication with Superco?
Virtual Meeting
What did you find most impressive or unique about this company?
High level of knowledge of shopify and supporting apps.
Their communication flow and organization of processes were most impressive.
Delivered what was agreed and within the time frame proposed.
Are there any areas for improvement or something Superco could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Website Dev for Menopause Healthcare Company
E-Commerce DevelopmentWeb DesignWeb Development
$10,000 to $49,999
Mar. - Aug. 2024
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Superco was flexible and acted as a consultant to challenge the brief instead of just doing as they were told."
Aug 28, 2024
Co-Founder, Valerie
Olly Johnson
Healthcare
London, England
1-10 Employees
Online Review
Verified
Superco designed and developed an e-commerce website for a menopause healthcare company. The team built the client's Shopify store and was responsible for integrating their marketing technology partners.
Superco delivered a website that met the client's expectations with its aesthetics and functionality. The team established the path of the project from the beginning, maintained regular communication to ensure all deadlines were met, and showcased flexibility and willingness to act as a consultant.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of Valerie
Describe what your company does in a single sentence.
The next generation of healthcare for 1 billion women in peri/menopause.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Superco - Shopify Plus Partner to accomplish?
design a website
build a website
SOLUTION
How did you find Superco - Shopify Plus Partner?
Referral
Why did you select Superco - Shopify Plus Partner over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from Superco - Shopify Plus Partner were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design and develop a Shopify ecom store for our new business Valerie.
Integration of any martech partners, including Okendo and Klaviyo.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Delivery of a website that we're happy with both asthetically and functionally.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The critical path was made clear from the beginning.
We had regular comms to ensure all stakeholders (including us) were delivering on time.
What was your primary form of communication with Superco - Shopify Plus Partner?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Superco was flexible and acted as a consultant to challenge the brief instead of just doing as they were told.
Are there any areas for improvement or something Superco - Shopify Plus Partner could have done differently?
none
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Shopify Plus Website Development for Dog Nutrition Company
"I was impressed by their flexibility and open communication."
Feb 28, 2024
CTO, Years.com
Ivan Barashki
Consumer products & services
Nottingham, England
11-50 Employees
Online Review
Verified
Superco developed a Shopify Plus website for a dog nutrition company. Superco built the site with a custom questionnaire and a dog personalization and subscription system.
Superco successfully launched the client's website. The team was flexible and met the project's milestones. Superco delivered work on time and had open communication with the client via virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of Years.com
Describe what your company does in a single sentence.
Helping dogs live happier, healthier and longer lives by providing complete nutrition systems.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Superco to accomplish?
Build a website on Shopify Plus
SOLUTION
How did you find Superco?
Referral
Why did you select Superco over others?
High ratings
How many teammates from Superco were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We've briefed our requirements which consisted of customised questionnaire, dog personalisation and modified subscription system.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Milestones - Design, Development, Go Live.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they delivered on time.
What was your primary form of communication with Superco?
Virtual Meeting
What did you find most impressive or unique about this company?
I was impressed by their flexibility and open communication.
Are there any areas for improvement or something Superco could have done differently?
Probably a bit more communication at the beginning when it comes to scoping the project.
"The team responds professionally and respectfully, delivering results as promised with great attention to detail."
Oct 17, 2023
President, Mon Lait
Andriy P
eCommerce
Palm Harbor, Florida
1-10 Employees
Online Review
Superco provides SEO, email marketing, and website development support to an e-commerce firm. They conduct SEO audits, implement website optimizations, and build a storefront, home page, and products page.
Superco has helped the client boost conversions, increase time spent on the website, and enhance usability. They've enabled the client to record greater returns on their remarketing emails. Moreover, their skilled team responds professionally and respectfully. They also deliver their promises.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Mon Lait
Describe what your company does in a single sentence.
Retail online sales.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Superco to accomplish?
Website Development
SOLUTION
How did you find Superco?
Referral
Why did you select Superco over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Superco were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website optimization
SEO audit
Email marketing
storefront development
Navigation tab
home page
products page development
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase in conversions/customer acquisition and time spent on the website
Enhanced usability
Greater return on each remarketing email sent
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team responds professionally and respectfully, delivering results as promised with great attention to detail.
What was your primary form of communication with Superco?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The spectrum of different skills they offer.
Are there any areas for improvement or something Superco could have done differently?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev & Consultation for Furniture Retailer
E-Commerce DevelopmentOther IT Consulting and SI
$10,000 to $49,999
July 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Overall, SuperCo has been great to work."
Jan 17, 2023
E-Commerce Lead, LOFT.uk
Richard Brown
Retail
Manchester, England
51-200 Employees
Online Review
Verified
Superco provides e-commerce development services for a furniture retailer. They've helped the client change their Shopify theme, integrate all the required apps, and ensure that functionalities remained.
Since partnering with Superco, the client's conversion rate has increased by more than 25%. They've made the website more appealing to customers, driving more traffic to the website. They manage the project and track progress through ClickUp and communicate via WhatsApp to resolve any issues.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the e-commerce lead for LOFT.co.uk. We are a furniture retailer supplying furniture to landlords and property managers for 20 years, our e-commerce site, shop.LOFT.co.uk launched in November 2021.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Superco, and what were your goals?
SuperCo have provided development and consultation for our Shopify and Contentful sites. We initially started work with SuperCo for assistance in changing our Shopify theme (ensuring all apps were integrated properly and all functionality remained). We were very pleased with their work and have continued working with them for the last seven months.
SOLUTION
How did you select this vendor and what were the deciding factors?
We found Shopify developers online and SuperCo were easily the most impressive during the initial task brief and a competitive price.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a kick-off meeting with Tom Mucklow to discuss our requirements before being introduced to Sam Brenton and some of the development team to compelete the project. Our theme was changed before our deadline with all apps and integrations working as expected.
How many people from the vendor's team worked with you, and what were their positions?
Sam Brenton, our account manager, has been our key point of contact and has been so friendly and a great help. We've also worked with a few Shopify developers (Alfresdo and Emil primarily), as well as working with Patryk, Tom C. and Tom M.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Since beginning work with SuperCo we have seen are conversion rate increased by over 25%. The site has been more appealing and easier to use for our customers.
Describe their project management style, including communication tools and timeliness.
We have weekly calls with our SuperCo account manager, Sam. During these we run through our task board (powered by ClickUp), discuss any issues we've had, upcoming deployments and future projects we'd like doing. Sam's always available via WhatsApp and urgent issues have always been resolved quickly.
What did you find most impressive or unique about this company?
The team has a great e-commerce understanding, offering not just development work but consultation and best practice advice too. Although we have an in-house graphic designer they have provided design help when we were at capacity internally, as well as advising us when we were choosing a new reviews platform. Overall, SuperCo has been great to work with and to discuss our website issues with in an easy to understand way (which isn't always easy with a development team!)
Are there any areas for improvement or something they could have done differently?
N/A
RATINGS
5.0
"Great, professional, friendly team"
Quality
5.0
Service & Deliverables
"Delivered on time with helpful explanations and advice"
Schedule
5.0
On time / deadlines
"Weekly check-ins with realistic timelines"
Cost
5.0
Value / within estimates
"Competitive pricing"
Willing to Refer
5.0
NPS
"I would definitely recommend SuperCo to anybody with an e-commerce development requirement
E-Commerce Dev for Café Bistro & Restaurant
E-Commerce Development
Less than $10,000
Nov. - Dec. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their breadth and depth of knowledge were certainly impressive."
Jan 11, 2023
Chef-Owner, Restaurant
Anonymous
Food & Beverages
United Kingdom
11-50 Employees
Online Review
Superco developed an e-commerce website for a café bistro and restaurant brand. After outlining the project's scope, the team built the site using Shopify and linked it to the client's social media accounts.
With the help of Superco, the client earned around $12,000 in sales within three weeks. Throughout the engagement, they mainly communicated via email and had calls when necessary. In addition, the team's expertise, patience, and communication skills were noteworthy.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the chef-owner of a café bistro and a Michelin-starred fine dining restaurant that grows its own vegetables with a focus on sustainability. I work between the two restaurants, helping out with their various projects. One branch of our restaurant brand was launched for Christmas, giving people the opportunity to purchase a collection of products that we really love; most are collaborations with producers and makers that are friends of the restaurant, and include plateware, teas, coffees and tote bags.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Superco, and what were your goals?
We needed an online platform to be able to advertise and sell our products effectively.
SOLUTION
How did you select this vendor and what were the deciding factors?
We selected Super Co because we heard that they offered a wide range of services relevant to what we needed, and we knew that from the strength of their own branding and track record, they would do a good job.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had an initial video call to outline the project, before the team advised us on the best way to establish a Shopify store; purchasing an appropriate theme etc. More advice followed, and communication remained excellent and regular as we fleshed out the store with products.
Finally, details that we don't have the knowledge to include ourselves, such as linking the store to social media and key design layout aspects were taken care of. It was very useful to have one member of the team onboard in particular, who used to work for Shopify herself and therefore had solutions to all of our problems.
How many people from the vendor's team worked with you, and what were their positions?
In total, 3; one director of the company and two web designers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Thanks to the work of Superco, we made around £10,000 (approximately $12,000 USD) of sales in a matter of three weeks, which has been a big boost for the restaurant during a disappointingly quiet period.
Describe their project management style, including communication tools and timeliness.
Communication was excellent; they were mostly on call via email to answer any questions we had, but when a call was needed to discuss something more nuanced, a call was set up swiftly and enthusiastically.
What did you find most impressive or unique about this company?
The breadth and depth of knowledge were certainly impressive, and I'd wager it's quite unique to actually have a former employee of Shopify on the team, which just strengthens what the company has to offer significantly. Further, the speedy communication meant that changes could be made straight away, heightening guest experience.
Are there any areas for improvement or something they could have done differently?
Not from our perspective; they were definitely dealing with a group of complete novices in us and remained very patient throughout!
RATINGS
5.0
"Great all round service; we are very happy with the work they have done for us."
Quality
5.0
Service & Deliverables
"Great quality, attention to detail and speed."
Schedule
5.0
On time / deadlines
"The project was very time sensitive and Superco managed to get it done very quickly."
Cost
5.0
Value / within estimates
"Very fair and we came to a nice arrangement with them."
Willing to Refer
5.0
NPS
"Very Likely.
Retention Marketing for Skincare Company
Other Digital Marketing
Less than $10,000
Dec. 2022 - June 2023
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"We've had a great working relationship so far!"
Jan 9, 2023
Director of E-Commerce, Ursa Major Skincare
Christina Wiedbusch
Beauty & Cosmetics
Waterbury, Vermont
11-50 Employees
Online Review
Verified
Superco has been hired by a skincare company to implement and measure their retention initiatives. They've audited the client's existing retention efforts and helped them strategize their next plans.
Thanks to Superco's retention marketing support, the client has closed good projects. The team has also managed the project, and they've had an effective workflow. Moreover, they are willing to go above and beyond to help the client with their complex needs.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Director of Ecom for Ursa Major Skincare
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Superco, and what were your goals?
Hired Superco and retention consultants to help us implement and measure retention initiatives
SOLUTION
How did you select this vendor and what were the deciding factors?
Considered hiring an individual contractor / consultant but preferred working with a Shopify-certified agency
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
Needed someone to come in and audit our existing retention efforts and where to go next
How many resources from the vendor's team worked with you, and what were their positions?
A few months in we have worked with and met 5 employees
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have gotten some good projects and processes off the ground - more way to be made on measuring the overall impact on retention
How effective was the workflow between your team and theirs?
We have weekly meetings and the Superco team does a fantastic job of creating an agenda and keeping us on time and on task. Follow ups are handled in slack. Just the right amount of pushing us vs letting things take time.
What did you find most impressive or unique about this company?
Very friendly and easy to work with but also knowledgeable - very willing to jump in and help when we don't have time or bandwidth to take on a task or project
Are there any areas for improvement or something they could have done differently?
Nothing yet comes to mind - we've had a great working relationship so far!
RATINGS
5.0
"Please so far!"
Quality
4.5
Service & Deliverables
"So far so good"
Schedule
5.0
On time / deadlines
"No complaints"
Cost
4.5
Value / within estimates
"Good value"
Willing to Refer
4.5
NPS
"Very likely
Website Redesign & Dev for Natural Energy Drink Company
Web DesignWeb Development
Less than $10,000
Jan. 2022 - Jan. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were a pleasure to work with."
Jan 9, 2023
Founder, IKÓ Drinks
Ralph de Lisle
Food & Beverages
London, England
1-10 Employees
Online Review
Verified
Superco was hired by a natural energy drink company to redesign their website. They improved the website's design and functionality and redesigned all pages, making the site more informative.
Thanks to Superco's help, the client's website traffic increased, and the conversion rates continuously improved thanks to regular updates to the site and customer revisits. The team consisted of quick learners and communicative professionals that suggested innovative approaches to the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Founder and owner of a natural energy drink company in the UK
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Superco, and what were your goals?
Super I helped us to completely overhaul our website and redesign it from the ground up. Design and functionality, we had a lot of information to convey and second to keep customers interested.
SOLUTION
How did you select this vendor and what were the deciding factors?
They had a great team, we met and they proposed a coherent and simple plan of action to update our whole site. The cost was good considering the timeline.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Redesign of all pages. Shop redesign. Follow up functionality review wand weekly update meeting over video chat.
How many people from the vendor's team worked with you, and what were their positions?
3 people - 2 directors and a developer. There were others in the background doing excellent work as well.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Website visits greatly increased. Conversion rate steadily improved with regular updates and revisits.
Describe their project management style, including communication tools and timeliness.
Very easy communication. Lear and quick actions. Very helpful in suggestion different approaches to what we as the company had originally planned.
What did you find most impressive or unique about this company?
Just a great team. They were a pleasure to work with. Very helpful and upfront. No fluff.
Are there any areas for improvement or something they could have done differently?
None that I would suggest.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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